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EmoTouch 3 - Operating Instructions

79

Operation

5.6   Error messages

Error messages are shown on the display in plain text. When an error mes-
sage appears, the heating period in progress is interrupted. 

In a multi-cabin installation, the malfunction is shown in the status 
bar of the cabin overview. Error message details are displayed in the 
affected cabin. 

!

Error – error message

Reason

Solution

Display is blank

No power.

Check fuses.

Switch-off switch is switched off.

Check that the switch is in the correct posi-
tion.

No connection between the control 
panel and the power unit.

Check the cable for a secure connection.

Temperature sensor fault

No connection to the temperature 
sensor.

Check the cable and connections.

Sensor is defective.

Replace the sensor.

No heat. 

No connection.

Check the cable and connections (broken 
cable, loose connection, etc.).

Safety temperature limiter triggered.

Safety temperature limiter may have been 
triggered by overheating in the cabin. Rec-
tify the reason for overheating.
Replace the safety temperature limiter fuse. 

Water shortage

Not enough water in the vaporiser.

Refill water.
Install automatic filling, if necessary.

Malfunction when automatically filling 
water.

Check water supply. Clean the filter at the 
water supply connector if necessary.

No water supply, water inlet valve 
clogged, blocked, or defective.

Clean the water inlet valve and check that it 
functions properly. Replace the water inlet 
valve if necessary.

No bus communication

Faulty connection to the control panel. Check the cabling between the control 

panel and the power unit.

Restart the control unit. 
Contact technical support.

Other errors

Software error.

Restart the control unit. 
Contact technical support.

Cabin image is displayed only in 
grey

Incorrect bus configuration.

Power unit not detected. 

Check the cabin address.

Power unit is connected to the wrong 
jack in the control panel.

Check the cabin address and connection in 
the control panel.

Multiple power units are programmed 
with the same address.

Check the cabin addresses. See 
6.3 Programmierung der 
Kabinenadresse,

113.

Summary of Contents for EmoTouch 3

Page 1: ...Druck Nr 2902 5151 Stand 32 20 EN Made in Germany EmoTouch 3 Control Unit for Sauna Cabins Operating Instructions...

Page 2: ...horisation are not permit ted Compensation will be claimed in the event of infringements All rights reserved with regard to patent claims or submission of design or utility patent Characters symbols a...

Page 3: ...e graphic user interface 27 5 3 Switching the system on off 28 5 4 Basic settings 31 5 4 1 Setting the temperature 32 5 4 2 Selecting the operating mode 33 5 4 3 Setting the humidity for Bi O mode 34...

Page 4: ...6 1 3 Switching hysteresis 84 6 1 4 Reset function 85 6 1 5 Temperature control 86 6 1 6 Setting the potential free contact 87 6 1 7 Fan levels 89 6 1 8 Fan post cycle period 90 6 1 9 Refill period 92...

Page 5: ...the following terms and symbols DANGER Danger Indicates a hazardous situation which if not avoided will result in death WARNING Warning Indicates a hazardous situation which if not avoided could resu...

Page 6: ...disconnected and removed entirely from the mains supply before commencing installation and repair work The housing cover must only be removed by a specialist Fire hazard from overheating Insufficient...

Page 7: ...make the end user aware of safety instructions that are relevant to the end user Risk of electric shock A risk to life and limb from electric shock and fire arises in the event of improper repair wor...

Page 8: ...abin is used commercially the heating time must be set so that it switches off automatically after a specific period of time If the heating does not switch off automatically after a defined heating pe...

Page 9: ...Household and similar electrical appliances Part 2 30 General requirements DIN EN 60335 2 53 Household and similar electrical appliances safety Part 2 53 Particular requirements for sauna heating app...

Page 10: ...l must be installed outside of sauna cabins only The mounting location must meet the following climate condition require ments Ambient temperature during operation 10 C to 35 C Storage temperature 20...

Page 11: ...ay box The relay box is used to operate sauna heaters in Finnish mode and in humidity mode EmoTouch 3 control panel The EmoTouch 3 control panel is suitable for the operation of sauna cabins in privat...

Page 12: ...ont cover B 8 bushings C 3 wood screws 4 x 25 mm D 5 m connecting cable with RJ14 RJ10 modular plug for control panel E Removal tools for control panel F EmoTouch 3 control panel with housing for moun...

Page 13: ...bus RJ12 RJ12 94 4648 Mains adapter 230 V for control panel with cable length 25 m 94 6671 Bench sensor 94 5725 Humidity sensor 94 5726 SBM HOT button 94 6800 SBM ECO button 94 6980 IR module as insta...

Page 14: ...37 mm Weight Relay box approx 1 5 kg Relay box outputs inputs 3 x RJ10 jack for sensor connection 2 x RJ14 jack for control panel and add on modules Control panel outputs inputs 4 x RJ10 jack for rela...

Page 15: ...ched off A unit switch is located on the left side of the relay box A Unit switch on relay box Position I Relay box is switched on factory setting The relay box is ready for operation in standby mode...

Page 16: ...onnected to the mains supply The settings must be redefined upon commissioning and after a complete system reset The program guides you through the required steps Defining the user interface language...

Page 17: ...value appears in blue Pressing and holding the button changes the value in increment mode 2 Set the minutes and confirm Setting the date 1 Set the day month and year by pressing and and then con firm...

Page 18: ...LEC is selected specific provisions of the EU CENELEC apply e g the time limit for operation Selecting the operating mode 1 Tap the desired operating mode Setting Safety Is the sauna installed in the...

Page 19: ...cabins Choose this setting if 2 cabins each with up to 4 steam generators are operated Choose this setting if 2 steam room cabins each with up to 2 steam generators are operated Additionally 4 sauna c...

Page 20: ...e Web App WCI module If you confirm the prompt by pressing a message stating that the system does not comply with safety standards is displayed Confirm the message Selecting the heater type 1 Press or...

Page 21: ...selecting the skin for the cabin Selecting skins 21 2 Confirm the selection by pressing Selecting skins 1 Open skin selection by pressing The display shows only the installed and detected modules Info...

Page 22: ...Confirm the selection by pressing 4 Press the lower arrows or to scroll through the heater images and confirm the image for the sauna heater you want After selecting the heater image selection of the...

Page 23: ...in as an inductive load The current setting is shown on the display NOTICE Material damage Lighting and the control unit could become damaged if non dim mable light sources are installed In this case...

Page 24: ...from the relay box 3 Reconnect the power supply and switch on the relay box and control panel 4 Press and hold for 3 seconds 5 Enter the code and confirm Code 8001 Inductive load resistive load e g if...

Page 25: ...Commissioning 9 Press and hold the light icon on the display for 3 seconds The icon for the current lighting load setting is displayed 10 Check the setting on the display 01 June 2019 12 45 40 L Sett...

Page 26: ...Confirm is selected Red Function button Delete is selected Blue Settings e g for timer A Cabin image B Temperature humidity detector C Potential free contact D Status bar E On off cabin F Current sta...

Page 27: ...abin settings are made at the control panel At least one cabin must be set up for commissioning 5 2 Working with the graphic user interface The graphic user interface displays icons depending on the s...

Page 28: ...rent levels 5 3 Switching the system on off In a multi cabin installation you can start and end each cabin individually or all cabins at the same time Switching on a single installation 29 Switching t...

Page 29: ...multi cabin installation all cabins are started via the cabin overview To prevent an overload of the mains supply each cabin is started with a slight delay Example Single installation The system is s...

Page 30: ...cabin overview all cabins are started To prevent an overload of the mains supply each cabin is started with a slight delay 2 Press and hold for 3 seconds The system is started using the parameters set...

Page 31: ...is run the fan that dries the cabin is switched on and runs for the set amount of time Then the system switches to standby mode Tap again to end drying prematurely 5 4 Basic settings The most commonly...

Page 32: ...are controlled at the same time Setting the humidity 35 Setting the cabin temperature 1 Press and hold the sauna heater image for 3 seconds Sample installation The sub menu with the most recently save...

Page 33: ...bar Switching on Bi O mode 33 Switching on Finnish mode 33 Switching on Bi O mode 1 Tap in the status bar Example Single installation The status bar displays an icon for humidity mode If humidity mod...

Page 34: ...entire oper ating time The following icons are shown here With humidity sensor Humidity is regulated as shown in the following table All values that lie below or on the characteristic curve can be set...

Page 35: ...seconds The sub menu displays the values of the most recently saved temperature and humidity 3 Slide the humidity slider to the desired value a With humidity sensor b Without humidity sensor Example...

Page 36: ...med only if the cabin is switched on If the cabin is switched off the light always switches on as a cleaning light at full power This allows you to have maximum illumination when cleaning the cabin Sw...

Page 37: ...5 Retrieving temperature humidity values You can retrieve the current actual and set target temperature at all times This also applies to the humidity if humidity mode is on The displayed values corre...

Page 38: ...information 1 Tap the thermometer hygrometer image The values for temperature and humidity are displayed in humidity mode see 5 4 3 Setting the humidity for Bi O mode 34 The actual and target values...

Page 39: ...e can be deactivated as follows It is switched off automatically once the period of time set in the service menu expires A runtime must be defined in the service settings for this See 6 1 13 Setting t...

Page 40: ...the Info menu to check the current temperature during the ECO runtime Checking the ECO temperature 40 In a multi cabin installation the ECO mode of the cabin is shown Checking the ECO temperature 1 T...

Page 41: ...o heat the sauna stones to 115 C before and or during an infusion phase and keep them hot HOT mode can be configured in the service menu so that it regularly starts and stops automatically See 6 1 12...

Page 42: ...is activated The HOT icon flashes in the status bar When the HOT function is on the HOT elapsed time and auto stop time are displayed in alternation In a multi cabin installation the HOT mode of the c...

Page 43: ...switching of the potential free contact on off in the service settings to manual on the dis play Switching potential free contact on off 1 Tap the image for potential free contact a Off Switch positi...

Page 44: ...ng the time for screen saver activation 52 Standby Setting the time for standby mode activation 53 Operational lock child lock Entering the PIN for the operational lock child lock and activating it 55...

Page 45: ...ngs in private use 45 Opening general settings in commercial use 45 Opening cabin settings in private use 1 Tap Example Advanced cabin settings For a single installation all setting options are displa...

Page 46: ...allation opening the cabin settings 47 Commercial installation opening the general settings 48 Commercial installation opening the cabin settings 49 Only the language can be changed in this way in a c...

Page 47: ...1 Tap in the cabin overview Example General settings in a private multi cabin installation Private installation opening the cabin settings 1 Select the cabin in the cabin overview Settings Delete all...

Page 48: ...Cabin settings in a private multi cabin installation Commercial installation opening the general settings 1 Press and hold for 3 seconds in the cabin overview Settings Cabin settings 01 June 2019 12 4...

Page 49: ...ple General settings in a commercial multi cabin installation Commercial installation opening the cabin settings 1 Select the cabin in the cabin overview Settings Delete all series events 01 June 2019...

Page 50: ...n Opening the advanced settings 1 Depending on the installation see a 5 5 1 Advanced settings single installation 45 b 5 5 2 Advanced settings multi cabin installation 46 With multi cabin installation...

Page 51: ...Example Single installation 2 Tap the desired language The sub menu closes Texts on the display appear in the new language With multi cabin installations the new language is adopted for all cabins 26...

Page 52: ...ivation 1 Open the advanced settings See 5 5 Advanced settings 44 The setting for a single installation is shown in this example 2 Tap and confirm the selection 3 Press and to set the time in hours Th...

Page 53: ...r which the con trol unit switches from the screen saver to standby mode This function may be used only if heating is off In standby mode the display is com pletely black Tap on the display to end sta...

Page 54: ...nt unauthorised access To do so you must enter a PIN to lock the system so it cannot be operated You may choose the PIN It must contain 4 8 digits It is no longer possible to operate the system if you...

Page 55: ...lation is shown in this example 2 Tap and confirm the selection 3 Enter the PIN and confirm The display switches to the start screen and is locked In this mode it is only possible to switch off the he...

Page 56: ...switches to the standby screen All functions are available again 5 5 7 Display brightness You can adjust the display s brightness to accommodate environmental conditions Setting the contrast 1 Open th...

Page 57: ...ted sound module Coloured light control for connected coloured light module For multi cabin installations selection of single cabins All other settings are locked The corresponding icons are hidden Yo...

Page 58: ...d settings See 5 5 Advanced settings 44 The setting for a single installation is shown in this example 2 Tap and confirm the selection 3 Enter the PIN and confirm The display switches to the start scr...

Page 59: ...the control panel the modules and the service interval Retrieving the firmware version and unit serial number 59 Retrieving the next service date 60 You can write the operating data to a memory card a...

Page 60: ...The serial number is displayed e g 021000182 Retrieving the next service date 1 Open the advanced settings See 5 5 Advanced settings 44 The setting for a single installation is shown in this example...

Page 61: ...ted to 6 hours You can set the heating period as follows in commercial operation max 12 h if the cabin is not being monitored max 18 h if the cabin is being monitored unlimited heating period if the c...

Page 62: ...nfirm The heating period can be set in operation mode The heating period in progress is not altered by this The new heating period starts only after heating is switched on again The active place value...

Page 63: ...ost cycle period for drying the cabin 90 5 5 11 Automatic start time This function allows you to set the automatic start time up to 24 hours in advance Setting the automatic start time 63 Deleting tim...

Page 64: ...in blue Pressing and holding the icon changes the value in increment mode 6 Tap and confirm the selection 7 Press and to set the time in minutes 8 Tap and confirm the selection The time is saved The...

Page 65: ...od 62 You can also set recurring heating periods for each cabin if the system is used commercially If you start the system manually within the set period of time the heating period ends automatically...

Page 66: ...Press and to set the time in hours and minutes The active place value appears in blue 5 Tap and confirm the selection The time is saved and the sub menu for the date is shown 26 26 Setting Timer singl...

Page 67: ...saved and the sub menu for the temperature is shown 8 Move the slider to the desired temperature 9 Tap to close the sub menu The settings are saved A blue timer icon is displayed in the status bar ne...

Page 68: ...of commercial operation A series of up to four programs is possible per weekday You can set an indi vidual start and stop time for each recurring heating period as well as an individual temperature In...

Page 69: ...Time blinking in blue The programmed cycle time is permitted the timer is started Time blinking in red The programmed cycle time is not permitted the timer does not start Possible causes Heating time...

Page 70: ...anced settings See 5 5 2 Advanced settings multi cabin installation 46 The setting for a commercial multi cabin installation is shown in this example 2 Tap and confirm the selection 3 Tap and confirm...

Page 71: ...ries of four periods is possible per day of the week 5 Tap the number for the first period of the series and confirm Enter the start time and end time for each heating period 1 2 3 4 5 6 7 Settings se...

Page 72: ...e with and and then confirm by pressing The active place value appears in blue 7 Set the end time with and and then confirm by pressing Settings series event monday Start time 01 June 2019 08 16 42 10...

Page 73: ...in the series 1 Repeat the steps for the next heating period Days of the week with a recurring heating period are displayed in blue Active series are indicated by a blue check box a Choose the recurri...

Page 74: ...the selection 5 Set the start time to and confirm the setting This deletes the specific heating period for the current series All other defined heating periods remain set 6 Repeat the step as needed f...

Page 75: ...ion 3 Tap and confirm the selection 4 Tap and confirm the selection 26 Settings series event Cabin settings 01 June 2019 08 15 42 1 2 3 4 5 6 7 Settings series event 01 June 2019 08 15 48 Settings Del...

Page 76: ...starts automatically when the sauna heater is switched on Settings for the coloured light itself are described in the installation instructions for the coloured light module Coupling the coloured ligh...

Page 77: ...e heating Decoupling the coloured light from the heating 1 Open the advanced settings See 5 5 Advanced settings 44 The setting for a single installation is shown in this example 2 Tap and confirm the...

Page 78: ...78 Operating Instructions EmoTouch 3 Operation EN 3 Tap and confirm the selection Coloured light and heating are not coupled Setting colrd light coupling heater colrd light 01 June 2019 12 45 40...

Page 79: ...overheating in the cabin Rec tify the reason for overheating Replace the safety temperature limiter fuse Water shortage Not enough water in the vaporiser Refill water Install automatic filling if nec...

Page 80: ...ibited and extend the heating period to an impermissible amount of time This can lead to serious health risks or even death in persons with health impairments Only trained personnel may change setting...

Page 81: ...ntrol 86 Potential free contact Setting the potential free contact 88 Fan Activating or deactivating the fan 89 Fan post cycle period Setting the post cycle period for drying the cabin 90 Refill perio...

Page 82: ...ons or damage to the unit or the entire cabin In multi cabin installations service settings are set for each of the individ ual cabins Opening the service settings menu 1 Press and hold for 3 seconds...

Page 83: ...rcial use 2500 hours Defining the service interval 1 Open the service settings See 6 1 1 Opening service settings 82 2 Tap and confirm the selection 3 Increase or decrease the displayed setting with a...

Page 84: ...K The sauna heater is switched on at 85 C and switched off at 95 C The interval is set to 5K by the factory Note that decreasing the value results in much more relay switching and therefore shortens t...

Page 85: ...6 2 Data transfer and updates 100 Resetting the settings 1 Open the service settings See 6 1 1 Opening service settings 82 2 Tap and confirm the selection 3 Select the setting and confirm Any customi...

Page 86: ...u lated by up to 2K Example 2K The temperature is displayed approx 2 K lower than it would be if a different measuring device were used This function should be set by experienced personnel only and mu...

Page 87: ...es to the mains connections of the relay box Connect the device connected to the potential free contact and ensure that it is protected from short circuiting Observe the maximum load of the potential...

Page 88: ...icons for the BiO sauna and for the sauna with humidity mode do not work for cabins with Finnish mode 4 Choose the icon that should be assigned to the potential free contact The icon on the cabin ima...

Page 89: ...If the fan is set between 1 and 100 the fan automatically switches on with the heating In the fan post cycle period the fan always runs at maximum power Activating or deactivating the fan 1 Open the s...

Page 90: ...1 Opening service settings 82 2 Tap and confirm the selection The post cycle period is coupled with the post heating time The runtime therefore appears in grey and cannot be changed We recommend that...

Page 91: ...th and and then confirm by pressing The value can be set to any number between 0 and 60 minutes The interval is set to 30 minutes by the factory Verify that post cycle has been assigned to a fan see 6...

Page 92: ...e the vaporiser is switched off overheat protection This function is important for Bi O heaters with manual water filling in par ticular Refill period for humidity mode 1 Open the service settings See...

Page 93: ...hould be used together with the fan to remove any remain ing humidity from the sauna more quickly See also 6 1 8 Fan post cycle period 90 and 6 1 11 Post heating temperature 94 Setting the post heatin...

Page 94: ...e interval is set to 30 minutes by the factory 6 1 12 HOT function This setting is available only in Finnish mode It allows you to define the time and temperature for operation at high temperatures in...

Page 95: ...val 60 minutes Runtime 15 minutes With this setting the HOT function starts 15 minutes runtime prior to each full hour between 10 am and 9 pm and ends on each full hour The infusion can therefore take...

Page 96: ...ion 4 Set the value by pressing and The value can be set to any number between 5 and 20 minutes The interval is set to 10 minutes by the factory 5 Confirm the value by pressing The screen for selectin...

Page 97: ...e cabin temperature is lowered In the cabin the ambient temperature is lowered as follows The window of time can be set to a value between 0 and 240 minutes in 30 minute increments The setting is usef...

Page 98: ...menu or by pressing a button 6 1 14 HOME function You can control some functions for the sauna cabin with an external build ing management system To do this you must connect module SBM GLT KNX or SBM...

Page 99: ...set any additional values if you select KNX as the transfer protocol Follow the steps below for the Modbus protocol Applicable settings for the Modbus protocol can be found in the documentation for th...

Page 100: ...fic settings e g cabin type tar get temperature and fan settings Restoring the configuration If the factory settings are reset on the control panel and it is started with a memory card that contains t...

Page 101: ...store a configuration with a backup the backup files must be copied to the CFG folder on the memory card You must carry out the following steps to create and read a backup Dismantling the front panel...

Page 102: ...utomatically written to the memory card It takes a few seconds for the system to detect the memory card and write the data to it After inserting the memory card wait at least 30 seconds before removin...

Page 103: ...unt of pressure into the housing until it audibly snaps into place Installing the backup 1 Transfer the backup saved to the memory card to the CFG folder 2 Remove the front panel Dismantling the front...

Page 104: ...nsure that the power supply is not interrupted during the up date process The update must be performed by trained personnel only Ensure that you have a backup of the old software version on your PC or...

Page 105: ...terrupted during the up date process Insert the memory card into the circuit board of the control panel 2 Switch the off switch on the relay box to I 3 Open the service settings on the EmoTouch 3 cont...

Page 106: ...tart a circuit board reboot and re install the update Error message The required data were not found Check the data on the memory card and repeat the update Download the data again as needed Power int...

Page 107: ...ng data 1 Switch the off switch on the relay box to I 2 Insert the memory card to export data See Installing the update 105 3 Switch on the relay box again and wait approx 30 seconds The operating dat...

Page 108: ...itions included in the customer s General Terms and Conditions of Business or order confirmation Unconditional acceptance of order acknowledgments or deliveries shall not be construed as any form of a...

Page 109: ...urer s specifications in the installation and operating instructions The warranty period shall commence from the date on which proof of purchase is provided and shall be limited in all cases to 24 mon...

Page 110: ...t the customer s expense costs shall not be borne by the manufacturer Complaints in respect of our products shall be reported to the responsible distributor and shall be handled exclusively by said di...

Page 111: ...ial Electronic waste Electronic waste must be disposed of at the designated local collection point for electronic waste Electrical devices that are no longer needed must be recycled at a recycling sta...

Page 112: ...a safe place Please always provide us with nameplate data such as model item num ber and serial number so we can provide fast and efficient support Date of sale Stamp retailer signature EOS Saunatech...

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