Endress+Hauser Proline Promag W 400 HART, Operating Instructions Manual

Page: 132 / 198

Diagnostics and troubleshooting Proline Promag W 400 HART
132 Hauser
Diagnostic
number
Short text Remedy instructions Status
signal
[from the
factory]
Diagnostic
behavior
[from the
factory]
242 Software incompatible 1. Check software
2. Flash or change main electronics
module
F Alarm
252 Modules incompatible 1. Check electronic modules
2. Change electronic modules F Alarm
261 Electronic modules 1. Restart device
2. Check electronic modules
3. Change I/O Modul or main
electronics
F Alarm
262 Sensor electronic
connection faulty 1. Check or replace connection cable
between sensor electronic module
(ISEM) and main electronics
2. Check or replace ISEM or main
electronics
F Alarm
270 Main electronic failure Change main electronic module F Alarm
271 Main electronic failure 1. Restart device
2. Change main electronic module F Alarm
272 Main electronic failure 1. Restart device
2. Contact service F Alarm
273 Main electronic failure Change electronic F Alarm
275 I/O module defective Change I/O module F Alarm
276 I/O module faulty 1. Restart device
2. Change I/O module F Alarm
283 Memory content 1. Reset device
2. Contact service F Alarm
302 Device verification active Device verification active, please wait. C Warning
311 Electronic failure 1. Do not reset device
2. Contact service M Warning
372 Sensor electronic (ISEM)
faulty 1. Restart device
2. Check if failure recurs
3. Replace sensor electronic module
(ISEM)
F Alarm
373 Sensor electronic (ISEM)
faulty 1. Transfer data or reset device
2. Contact service F Alarm
375 I/O- communication
failed 1. Restart device
2. Check if failure recurs
3. Replace module rack inclusive
electronic modules
F Alarm
376 Sensor electronic (ISEM)
faulty 1. Replace sensor electronic module
(ISEM)
2. Turn off diagnostic message
F Warning
1)
377 Sensor electronic (ISEM)
faulty 1. Check sensor cable and sensor
2. Perform Heartbeat Verification
3. Replace sensor cable or sensor F Warning
1)
382 Data storage 1. Insert T-DAT
2. Replace T-DAT F Alarm
383 Memory content 1. Restart device
2. Delete T-DAT via 'Reset device'
parameter
3. Replace T-DAT
F Alarm
512 Sensor electronic (ISEM)
faulty 1. Check ECC recovery time
2. Turn off ECC F Alarm