136
Error recovery for program download failure
Section 7: Tools commands
3410 Series Gas Ultrasonic Meters Operations Manual
June 2016
3-9000-777 Rev D
4.
The meter will have to restart to install the firmware. Daniel MeterLink will prompt you
with a message that it must disconnect from the meter. Once the firmware upgrade is
complete you will be able to reconnect to the meter with Daniel MeterLink™.
5.
Daniel MeterLink prompts you with a message that it must disconnect from the meter.
Once the firmware upgrade is complete you will be able to reconnect to the meter with
Daniel MeterLink.
Important
When the meter restarts, it takes about two minutes before you will be able to
reconnect depending on the firmware upgrade being performed. If the database does
need to be re-initialized, it could take up to five minutes.
6.
Reconnect to the meter and repeat the
Program Download
process after the Program
Download. If all the program components are successfully updated, they will show to
be the same date and version as the
Currently Installed Versions
and the
Download
button will be disabled. If one or more components are still not updated, click
Download
to continue the upgrade process. Repeat the process to ensure all
components are updated.
7.7.1
Error recovery for program download failure
If the
Program Download
failed during firmware upgrade, Daniel MeterLink can no longer
connect to the meter or a message
Attempt FTP-only connection….
displays when trying to
connect perform a
Backup Upgrade
.
It is possible for the meter to lose its programming if the meter power fails during a firmware
upgrade process. If this occurs, use the following special procedure,
Backup Upgrade,
to connect
to the meter and download the program again.
Backup upgrade Procedure
1.
In Daniel MeterLink, go to the
File
pull-down menu and select
Program Settings
. The
Program Settings
dialog displays. Enable the
Allow FTP-only connection
checkbox and
click
OK
to close
Program Settings
.
a.
For Serial Port Connections: Make sure you are connected to Port A. You may
need to adjust your
File|Meter Directory
settings for the connection so that they
match the port default settings. Port A will default to 19200 baud with a modbus
address of 32.
b.
For Ethernet Connections: If you are connecting to the meter over an Ethernet
port, you should be able to connect with the same IP address as normal. If this is
POWER LOSS DURING PROGRAM DOWNLOAD
The meters program may be lost if the meter loses power in the middle of a
program download.
If this occurs perform the Backup Upgrade procedure to attempt a connection to
download the program again.