EMBRON Hatteland HD 19T22, User Manual

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Appendix
Trouble-shooting
Operating System Recovery (tool)
Reference: DOC207939-1
The tool described in this chapter is available directly from Support at Hatteland Technology. In order to receive a
copy of the software (Windows 10 only) and the appropriate matching OS image to your exact product model, please
have a complete unit’s Type number and Serial number ready prior to contacting Support at Hatteland Technology (or
through dedicated Service Partner channels) via: https://www.hattelandtechnology.com/support/contact
Please note:
- At least 30GB of free disk space is needed on the unit in order to create the 16GB USB Memory Stick.
- It can take up to 1 hour to create the USB Memory Stick.
DOC207939-1 - Revision 03
Hatteland Technology AS | www.hattelandtechnology.com | Enterprise no: NO974533146 Page 4 of 7
1 How to Use
1.1 Prerequisites
To create the Recovery USB-stick, you need to have the following:
- A Windows 10 PC, with Windows version 1703 or newer.
- USB Drive. We recommend a size of at least 16GB.
- Customer Pack is provided by Hatteland Technology.
Note: This tool can only be used on Hatteland Technology products.
1.2 How to create your Recovery USB-Stick
1. Unpack the customer pack to your PC.
2. Run USB_Setup.exe
3. Select your USB Drive in the dropdown menu.