66
Installation and Service Guide: Color Controller E-85A
Replacing parts
Entering Service Mode
Use the following procedure to verify that the system functions properly after installing a new motherboard.
To enter Service Mode and verify the system
Note:
This procedure assumes that the E-85A is powered off, no media is in the DVD drive, you have installed a new
motherboard, and that you have reassembled the E-85A and attached external cables.
1
Make sure the E-85A is connected to the printer.
2
Locate the motherboard replacement dongle provided with the new motherboard and connect it to a USB port.
3
Remove all USB devices (except for the keyboard and mouse wireless adapter) that may be currently connected to any
other USB port.
Reconnect other dongles and USB devices only after you verify that the E-85A starts up successfully in Service Mode.
4
Power on the E-85A and allow it to boot without interruption.
•
At the Log On to Windows dialog box, log in as
Administrator
, type
Fiery.1
in the password field, and then press
Enter
on the keyboard. Type
Fiery.1
exactly as shown. The password is case-sensitive; for example,
fiery.1
will not
work.
At this point the E-85A is in Service Mode, so you can verify that the new motherboard solves the problem that you are
trying to troubleshoot. Service Mode is not indicated on the monitor or on the Fiery QuickTouch screen.
5
Print the E-85A Test Page.
6
Ask the site administrator to connect the E-85A to the network and download a print job over the network (see
Configuration and Setup
, which is part of the user documentation set).
If the problem that you are troubleshooting persists, or if you are unable to perform steps 4 through
Service Mode, you may conclude that the old motherboard was not the source of the problem and does not need to be
replaced. If so, do not transfer options to the new motherboard (described on
), do not install system software, and
do not replace the hard disk drive. Reinstall the old motherboard and return the new motherboard with the unexpended
motherboard replacement dongle to inventory. For more information about troubleshooting system problems, see
If installing a new motherboard solved the problem that you are troubleshooting and you are able to print a Test Page and
send a print job over the network, you are ready to transfer options to the new motherboard. Service Mode ends
automatically when you transfer options to the new motherboard.
Transferring options and BIOS information to the new motherboard
After you verify that the new motherboard solves the problem that you are troubleshooting, you must use the motherboard
replacement dongle to transfer options to the new motherboard.
To transfer options and BIOS information to the new motherboard
Note:
This procedure, which takes approximately 15-20 minutes, assumes that the E-85A is fully assembled with the new
motherboard, and verified in Service Mode (see
