
127
Installation and Service Guide: Color Controller E-46A
Troubleshooting
To extract the logs
Note:
The log entries are overwritten after a period of time. To ensure the error logs contain the relevant information,
collect the log immediately after the error is observed.
1
Login to the E-46A with Administrator privileges.
2
Access “E:\EFI\FieryClick.zip” and extract the “
FieryClick.exe
”
file.
3
Double-click the “
FieryClick.exe
” file.
4
In the
FieryClick
Window, click
Log Path
to specify the location to save the log file.
5
Click
Collect Logs
.