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107
Troubleshooting
Device Manager shows“?,” “!,” or “USB Composite Device”
The “Insert Disk” dialog box does not appear
• It is possible that the computer has detected the PCR incorrectly.
Re-install the driver. (
➔
“Getting Connected and Installing Drivers (Windows)”
Can’t install/delete/use the driver in Windows XP/2000
• Did you log on to Windows as a user with administrative privileges?
In order to install/delete/re-install the driver in Windows XP/2000, you must be logged into
Windows as a user with administrative privileges, such as Administrator. For details, please
contact the system administrator for your computer system.
• Did you make “Driver Signing Options”?
In order to install/re-install the driver, you must make “Driver Signing Options.”
(
➔
Windows XP
Windows 2000
Windows XP/2000 displays a “Hardware Installation” or
“Digital Signature Not Found” dialog box
• Did you make “Driver Signing Options”?
In order to install/re-install the driver, you must make the settings described in “Driver Signing
Options.”(
➔
Windows XP
Windows 2000
“Found unknown device” appears even though you
installed the driver
If your computer or USB hub has two or more USB connectors, and you connect the PCR-M30/
50/80 to a USB connector to which the PCR-M30/50/80 has never been connected before, the
“Unknown device” dialog box may appear even on a computer onto which you have already
installed the driver.
Refer to
(p. 16), and install the driver once again. This is not a
malfunction.
If the “Found unknown device” dialog box appears even though the PCR-M30/50/80 is
connected to the same USB connector as before, it is possible that the computer has detected the
PCR-M30/50/80 incorrectly. Please reinstall the driver from the beginning of the procedure
(
➔
“Getting Connected and Installing Drivers (Windows)”
PCR-M30/50/80.book 107 ページ 2005年11月10日 木曜日 午後2時49分