EC POWER XRGI 20G-TO, Manual

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95
Version 1.0 - 2012 Manual XrGi 20G-To
1: Normal (8/24)
The system sends a modem call every eight hours (will only be every 24 hours at a later date). These calls are made whether
the system is operating, in a normal alarm stop or some other mode. Continue reading here if the call does not get through.
Continue reading here if call is not received.
Modem cannot make call
If the modem cannot make a call, e.g. because the line is engaged or the operator is using their own line, it will try and make a
call every half hour, irrespective of the reason the call is made (e.g. normal call, alarm, etc.). If the call is successful, the eight-
hour cycle resumes.
Modem cannot get through
Calls may appear to be successful, but may still not appear in the Service Database. This may be due to problems on the
line, so part of the message may disappear, e.g. the system number. If that happens, the message is deleted from the Service
Database. You can either wait until the next automatic or make an additional manual call.
2: ALARM
This call was generated by an alarm stop. If it happens again, the system will call immediately. Continue reading here if the call
does not get through. Continue reading here if call is not received.
Modem cannot make call
If the modem cannot make a call, e.g. because the line is engaged or the operator is using their own line, it will try and make a
call every half hour, irrespective of the reason the call is made (e.g. normal call, alarm, etc.). If the call is successful, the eight-
hour cycle resumes.
Modem cannot get through
Calls may appear to be successful, but may still not appear in the Service Database. This may be due to problems on the
line, so part of the message may disappear, e.g. the system number. If that happens, the message is deleted from the Service
Database. You can either wait until the next automatic or make an additional manual call.
3: Extra manual call
This call was made manually from the user interface on the Control Panel. There is nowhere else a call could be made from
(from EC POWERs' offices, for example). Continue reading here if the call does not get through. Continue reading here if call
is not received.
Modem cannot make call
If the modem cannot make a call, e.g. because the line is engaged or the operator is using their own line, it will try and make a
call every half hour, irrespective of the reason the call is made (e.g. normal call, alarm, etc.). If the call is successful, the eight-
hour cycle resumes.
Modem cannot get through
Calls may appear to be successful, but may still not appear in the Service Database. This may be due to problems on the
line, so part of the message may disappear, e.g. the system number. If that happens, the message is deleted from the Service
Database. You can either wait until the next automatic or make an additional manual call.
4: Restart after stop
The plan is that the system will make a call each time it restarts after stopping. This information is used to establish how long
the system was down.
6.2.3. reasons for calls