DSG Technology IM 2000, User Manual

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Chapter 5 Auto Attendant
5-11
Figure 5-7
To Set up a Business Schedule:
1. Choose System Configuration > Business Schedule.
2. Click the Edit tab. A Business Schedule dialog box opens.
3. Define the following parameters for IM1200:
Operation Mode Select one of the following Operation Modes you prefer:
∎
Business Hours This tells IM1200 to use the Business Hours AA-Menu to
handle the incoming calls, no matter what the time of day is.
∎
After Hours This tells IM1200 to use the After Hours AA-Menu to handle
the incoming calls, no matter what the time of day is.
∎
Break Hours This tells IM1200 to use the Break Hours AA-Menu to handle
the incoming calls, no matter what the time of day is.
∎
Closed This tells IM1200 to use the Closed Day AA-Menu to handle the
incoming calls, no matter what the time of day or the day of the week is.
∎
Auto This tells IM1200 to use the respective Business Hours/Break
Hours/After Hours/Close Day AA-Menus according to the time of day
and day of the week to handle the incoming calls. This is the normal mode
of operation.
Business Starts Enter the start of the business hours of the work day.
Business Ends
Enter the end of the business hours of the work day. It should be
later than the Business Start hour.
Break Starts Enter the start of the break hours during the work day.
Break Ends Enter the end of the break hours during the work day. It should be later
than the Break Start hour.