55
XT SERIES INSTALLATION, OPERATION, AND MAINTENANCE MANUAL
MODEL XTP TROUBLESHOOTING
Follow the procedure below to resolve issues with Model XTP humidifi ers:
1. Review possible causes and recommended actions in the Troubleshooting
guide in the
Vapor-logic In stal la tion and Op er a tion Man u al
.
2. If the Troubleshooting guide does not help you solve the issue, call
DriSteem with the following information available:
• Humidifi er model number, serial number, and fi rmware version (see
nameplate on side of the humidifi er and steam blower)
To access fi rmware version:
Keypad/display:
Select
Diagnostics
in the Main menu, select
Humidifi er
info
, scroll down to
Firmware version
.
Web interface: Click
Diagnostics
in the toolbar, click
Humidifi er info
, see
Firmware version below.
• When issue began
Example: Always, after remodel, after a change in weather, etc.
• Issue
description
Example: water leaking, low humidity, high humidity, etc.
• System
changes
Example: Pressure, new service, new controller, relocation, change in
maintenance, etc.
Troubleshooting
MAINTENANCE
DriSteem Technical Support
Have the following information ready when
calling Technical Support. See phone number
inside front cover of this manual.
Humidifi er model number
_______________________________
Humidifi er serial number
_______________________________
Firmware version
_______________________________
When issue began
_______________________________
_______________________________
_______________________________
Issue description
_______________________________
_______________________________
_______________________________