Dixie Narco DN 2145, Technical Manual

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ii. Gate did not rattle or solenoid did not click (continued)
2. Software did not attempt to vend
a. Check error list. Does error list show “VEND ERR”, with selection
included in vend error list when pressing “A”?
i. A previous vend operation, vend test, or self test indicated a
solenoid error
b. Software has selection identified as “sold out”
i. Drop sensor is enabled, column is empty
1. Refill selection
2. Disable drop sensor
ii. Drop sensor is enabled, product was not detected by drop
sensor on a previous vend
1. Ensure software is 030.51 or greater
2. Cycle door to reset sold outs
3. Realign sensor(s) to catch product
4. Disable drop sensor
c. Selection is placed under SETUP MODE, HEALTH GUARD
d. Selection is placed under SERVICE MODE, SET COOL DOWN function.
e. Selection has been disabled through SERVICE MODE, ENABLE ITEM
function
f. SETUP MODE 2, VEND LIMIT function set to non-zero value.
i. Cycle door to reset vend limits / sold out
iii. Gate did actuate
1. Product and gate mismatch
a. Check correct spacer used
2. Dirty / worn tray slide with pusher
a. Check slide with pusher