Dish Network Platinum DishPVR 501, User Manual

Page: 116 / 148

Page 110
Chapter 5
Reference
F
AVORITE
L
ISTS
L
OCKS
What’s
Happening
What’s Wrong What You Can Do
You press the
remote
GUIDE
button while
you’ve got the
Program Guide
open. You find
you can apply
only
the All Chan list
or the All Sub list.
If you don’t add channels to any custom
Favorite List, you can apply
only the
All Chan list or the All Sub list.
You must add channels to a custom Favorite List before you can apply it.
You try to change
the
All Chan list
or the All Sub list.
The receiver
displays an
Error
message.
You can’t change the All Chan list
or the All Sub list.
Choose another list to change.
Note: You can change the All Sub list by buying channels.
To buy a channel, call the Customer Service Center
at 1-800-333-DISH (3474).
You try to apply
an empty Favorite
List. The receiver
displays an
Error
message.
You can’t apply an empty list. Choose another list to apply, or add at least one channel to the empty list.
A Favorite List
doesn’t show
channels you
know you
added to it. If you hide adult channels and lock the
receiver, no Favorite List shows adult
channels. Unlock the receiver for the list to show adult channels.
What’s
Happening
What’s Wrong What You Can Do
You set a lock
(
for example , a
lock on programs
by ratings), but the
lock doesn’t work.
Maybe you didn’t lock the receiver. You must lock the receiver to apply any lock you set
( that is, to make it work).
You forgot the
password, so you
can’t unlock the
receiver. Maybe you didn’t write down the
password and keep it in a safe place. Call the Customer Service Center at 1-800-333-DISH (3474).
You
must give us your name, your address, your telephone number,
the receiver serial number (open the Important System Information
menu to get it), and your PIN, if you use one.