Dish Network Platinum DishPVR 501, User Manual

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Page 114
Chapter 5
Reference
061
You set up the receiver to get an upgrade
of the latest software via the satellite
signal. It’s very important for the receiver to get the latest software, so let it.
This may take several minutes. Don’t disturb or unplug the receiver while it
gets the upgrade.
074
The receiver gives you three chances
to enter the right password. If you can’t,
the receiver “times out” and won’t allow
you to try again for several minutes. Wait a few minutes and then try again to enter the password.
Note: The “time out” feature keeps someone from trying password
after password until he or she happens to guess the right one and gets
into the receiver.
078, 079,
080
• Maybe you haven’t connected the
receiver to a phone line.
• Maybe the phone line doesn’t work.
• Maybe the receiver is connected to a
DSL (Digital Subscriber Line) phone
line.
• Connect the receiver to a phone line.
• Make sure the receiver’s phone line works right.
Note: To order pay per view programs, you must keep the receiver
connected to a phone line at all times. If your setup includes more than one
receiver, do this for each receiver. The receiver uses the phone line to make
toll-free calls, usually in the middle of the night, to send info to the
Customer Service Center.
Install a DSL filter between the receiver and the telephone wall jack.
083
• You have a DSL (Digital Subscriber
Line) telephone line which is
interfering with the modem.
• The phone line is not connected.
• A phone jack splitter, caller ID device,
or some other device is between the
receiver and the phone jack.
• Install a DSL filter between the receiver and the telephone wall jack.
• Make sure the phone line is connected.
• Make sure there are no phone jack splitters, caller ID devices, or other
devices between the receiver and the phone jack.
093, 094
Maybe you reset the receiver to the
“factory defaults,” which means the
settings it had when we shipped it
from the factory. If you want to reset the receiver to its factory default settings, select the
Yes
option. If you don’t, select the No option.
303
You set up the receiver to get an upgrade
of the latest software via the satellite
signal. It’s very important for the receiver to get the latest software, so let it.
While it does, it’s green front panel light will blink.
Don’t
disturb or unplug
the receiver while it gets the upgrade.
336
A problem with the DVR data on the
receiver’s hard drive has been detected. Select OK. The receiver will re-initialize (reformat) the disk. You will lose
all your recorded events, but you will then be able to use all the DVR and
recording features again.
343
This message is displayed when trying to
access DISH Home from the Main Menu
when there is no signal from 110.
Troubleshoot for signal loss on 110. A Dish 500 upgrade is required for access to features, call 1-800-333-
DISH.
355
Your satellite receiver has exceeded the
recommended operating temperature.
Placing items on top of the receiver or
housing your receiver in an enclosed
cabinet with limited airflow may cause
this problem. Continued operation at this
temperature will damage the receiver! This error message is for receivers with hard drives only. If the receiver has
good airflow, it will need to be replaced. If the receiver is in an enclosure, it
will need to be moved so it can receive adequate airflow to cool it.
1. Verify the receiver is in an open area to receive good airflow for cooling.
2. If the receiver is in an enclosed space, the receiver must be moved to
prevent damage from overheating.
3. If the receiver is in an open space, the receiver should be replaced using
fail code Hard Drive Failure.
Message
Number
What’s Wrong What You Can Do