Digital Equipment VAXft Systems 810 Service Information Download Page 152

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V A X / V M S

SYSTEM ERROR REPORT

COMPILED

3-FEB-1993 09:33:44

PAGE

42.

MMBERR1_B Register Invalid

SERCSR_A REG

00000080

Loopback request
Enable query interrupt

SERCSR_B Register Invalid

SERMODE_A REG

00200912

Master
Operating System is running

Clock fault enable
Clock select 0 = Master, 1 = Slave
Halt source 0 = A, 1 = B

SERMODE_B Register Invalid

BIU_ADDR_A Register Invalid

BIU_ADDR_B Register Invalid

BIU_STAT_A Register Invalid

BIU_STAT_B Register Invalid

BIU_CTL_A Register Invalid

BIU_CTL_B Register Invalid

This block reflects the content of the four fields of the Fault Summary Block.

The FAULT ID, FAULT FLAG, FRU TYPE, and FRU DATA fields should
always be reviewed. They will generally provide the most immediate FRU
information.

The system operating mode has been changed from Duplex to Degraded
Duplex, with Zone A as the master.

A solid error has been identified and the FRU removed from service. However,
if the CPU has not exceeded its threshold and diagnostics pass, the CPU will
be reconfigured into the system.

At this point, the Zone B CPU has not been removed from service.

The Zone B CPU is being removed from service due to the solid error and
change in operating mode.

OpenVMS is running in Zone A.

4–68 Error Handling and Analysis

Summary of Contents for VAXft Systems 810

Page 1: ...ystems Model810 ServiceInformation Order Number EK VXFTA SI A01 June 1993 This manual is intended for use by trained personnel responsible for maintaining VAXft Model 810 systems Digital Equipment Corporation ...

Page 2: ...ts in Technical Data and Computer Software clause at DFARS 252 227 7013 Digital Equipment Corporation June 1993 All Rights Reserved Printed in Canada The following are trademarks of Digital Equipment Corporation CompacTape OpenVMS ThinWire TK UETP VAX VAXft VMS VAXELN and the DIGITAL logo FCC NOTICE This equipment generates uses and may emit radio frequency energy It has been tested and found to c...

Page 3: ...ormation Information Models Model 110 410 610 612 810 Bookreader Online Book Tape Network Device Drivers Before You Install Letter Maintenance Guide Operating Information Release Notes VMS Upgrade and Installation Manual VMS Upgrade and Installation Supplement VAXft Systems VMS Volume Shadowing Manual Cover Letter Using Factory Installed Software with VAXft Systems Letter Order Separately VAX Wide...

Page 4: ......

Page 5: ... Exiting CIO Mode 2 4 2 4 Console Control Characters 2 5 2 5 Console Command Language Syntax 2 6 2 6 Bootstrap Procedures 2 7 2 7 Entering CIO Mode 2 8 2 8 CIO Mode Console Commands 2 9 2 8 1 BOOT 2 9 2 8 2 CLEAR 2 10 2 8 3 CONTINUE 2 11 2 8 4 DEPOSIT 2 11 2 8 5 DUP 2 13 2 8 6 EXAMINE 2 13 2 8 7 FIND 2 15 2 8 8 HELP 2 15 2 8 9 INITIALIZE 2 16 2 8 10 MOVE 2 16 2 8 11 MATCH_ZONES 2 16 2 8 12 REPEAT ...

Page 6: ...Error Handling Services Overview 4 1 4 2 1 Basic Error Isolation and Handling 4 2 4 2 2 EHS Structure 4 3 4 2 3 System Operating Modes 4 4 4 2 4 Error Types 4 5 4 2 5 VAXELN Error Handling 4 10 4 3 Field Replaceable Units FRUs 4 12 4 3 1 Isolation 4 12 4 3 2 Deconfiguration 4 13 4 3 2 1 I O Attachment Module 4 13 4 3 2 2 CPU Module and Memory 4 14 4 3 2 3 I O Expansion Module 4 14 4 3 2 4 Interfac...

Page 7: ...69 4 9 3 CPU or Zone Unsynchable Error Log Entry 4 72 5 FRU Removal and Replacement Procedures 5 1 In This Chapter 5 1 5 2 Field Replaceable Unit List 5 1 5 3 Before You Begin 5 3 5 3 1 Handling FRUs 5 4 5 3 2 Shutting Down a Zone 5 4 5 3 3 Verifying Zone Shutdown 5 5 5 3 4 Starting Up a Zone 5 5 5 3 5 Accessing the FRUs 5 5 5 4 FRU Removal and Replacement 5 6 5 4 1 CPU and ATM Modules 5 7 5 4 2 S...

Page 8: ...r Address SYSADR Register A 7 A 4 3 DMA Error Address DMAADR Register A 7 A 4 4 Reset Reason 0013 Fault Analysis A 8 A 5 I O Physical Address Space A 8 A 6 System Control Block Description A 10 B ISE Parameter Worksheets B 1 In This Appendix B 1 B 2 Individual ISE Parameter Worksheets B 1 B 3 ISE Zone Parameter Worksheets B 3 Index Examples 2 1 Indirect Addressing 2 12 5 1 How to Shut Down a Zone ...

Page 9: ... 9 End Action Timeout Block 4 30 4 10 VAXELN Detected Error Block 4 30 4 11 Software Detected Error Block 4 35 4 12 Unsynchable Event Block 4 37 4 13 Firmware and OpenVMS Data Structure Memory Map 4 54 4 14 Dispatch Block Structure 4 59 4 15 SubDCB Links to DCB 4 64 5 1 Latches 5 6 5 2 CPU Module and ATM Module Locations 5 7 5 3 SIMM Locations 5 8 5 4 MMB Locations 5 9 5 5 Fan Location 5 10 5 6 FC...

Page 10: ...Cabinet Layout Front View 1 3 1 2 Key to Figure 1 2 Cabinet Layout Rear View 1 5 1 3 Key to Figure 1 3 Zone Control Panel 1 7 1 4 Key to Figure 1 4 Power Module Controls and Indicators 1 9 1 5 Key to Figure 1 5 Domestic Power Distribution Box 1 10 1 6 Key to Figure 1 6 International Power Distribution Box 1 11 2 1 Key to Figure 2 1 System Components 2 2 2 2 Function of the Console Components 2 3 2...

Page 11: ...24 3 22 TF85C Tape Drive Problems 3 26 3 23 TF85C Cartridge Tape Drive Indicators 3 27 3 24 TF857 OCP Controls and Indicators 3 28 3 25 Qualifiers for TEST Selection 3 30 3 26 Qualifiers for TEST Control 3 30 3 27 Qualifier for Z 3 31 3 28 CPU ROM Based Diagnostic Descriptions 3 31 3 29 I O ROM Based Diagnostic Descriptions 3 34 4 1 EHS Error Notification 4 2 4 2 Error Handling Flowchart Definitio...

Page 12: ...5 5 1 Model 810 FRUs 5 1 5 2 Handling FRUs 5 4 5 3 CPU Module and ATM Module Removal Procedure 5 7 5 4 SIMM Removal Procedure 5 8 5 5 MMB Removal Procedure 5 9 5 6 Fan and FCSB Removal Procedure 5 11 5 7 RF35 Disk Drive Removal Procedure 5 13 5 8 DSSI Disk Drawer Removal Procedure 5 14 5 9 Zone Control Panel Removal Procedure 5 15 5 10 FEU 3 3V Regulator 5V Regulator and PSC Removal Procedure 5 17...

Page 13: ...CP 6 11 A 1 Processor Halt Code Definitions A 1 A 2 Processor Halt Reason Code Definitions A 2 A 3 Console Halt Reason Code Definitions A 3 A 4 Xlink Mode Coding A 4 A 5 Code Field Definition A 10 A 6 SCB Layout A 11 xiii ...

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Page 15: ... Domestic power distribution box International power distribution box 1 2 CPU and Expansion Cabinets Figure 1 1 shows the front layout of an expanded system Table 1 1 describes the components shown in Figure 1 1 Figure 1 2 shows the rear layout of an expanded system Table 1 2 describes the components shown in Figure 1 2 Cabinet and Component Descriptions 1 1 ...

Page 16: ...Figure 1 1 Cabinet Layout Front View 10 11 12 3 4 5 8 6 7 10 10 10 2 1 1 2 CPU Cabinet Expansion Cabinet Front MR 0406 92RAGS 9 15 16 10 10 13 14 1 2 Cabinet and Component Descriptions ...

Page 17: ... logic supporting up to eight interface adapter cards 7 Slot 2 Not used For future expansion 8 Zone control panel Zone controls and indicators 9 Blank panel Not used 10 Disk device Location for disk device 11 Disk tape device Location for disk or tape device 12 Disk tape tape loader Location for disk tape or tape loader device 13 Power distribution box A AC power source for Zone A 14 Power distrib...

Page 18: ...et Layout Rear View 19 Expansion Cabinet 19 21 19 20 19 19 3 6 8 9 10 13 14 16 17 18 15 Rear 19 2 1 1 2 CPU Cabinet 24 25 MR 0407 92RAGS Expansion Cabinet Option 22 23 5 7 4 11 12 1 4 Cabinet and Component Descriptions ...

Page 19: ...ansion 13 Slot 1 Cross link assembly Connects Zone A and Zone B 14 Slot 2 Console module Module with console port 15 Slot 3 Not used Factory test module 16 Slot 4 Disk In Disk Out module Permits zone interconnections to access all configured disks 17 Slot 5 CAMP module Provides custom power control circuits Interface Module Card Cage 18 Slots 10 to 17 DSSI and NI interface modules Slots 20 to 27 F...

Page 20: ... shows the layout of the zone control panel Table 1 3 describes the functions of the zone control panel controls and indicators Figure 1 3 Zone Control Panel MR 0514 92RAGS 9 10 1 2 3 4 5 6 7 1 8 1 6 Cabinet and Component Descriptions ...

Page 21: ...ssing this switch connects the system to the remote port for communication 5 Secure One switch with a green indicator Pressing this switch disables the console Break key function You cannot use the console Break key to halt the zone or system 6 Zone Halt Enable One switch with a green indicator Pressing this switch enables the console Break key function You can use the console Break key to halt th...

Page 22: ...ion of the power module controls and indicators Table 1 4 describes their functions Figure 1 4 Power Module Controls and Indicators MR 0483 92RAGS FEU PSC DC5 DC3 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 CAMP 1 8 Cabinet and Component Descriptions ...

Page 23: ...ing indicates the PSC is performing power on self tests When on indicates the PSC is functioning 11 Over Temperature Shutdown When on indicates that the PSC shut down the system because of an internal overtemperature condition 12 Fan Failure When on indicates a fan failure Use the hexadecimal number in the Fault ID Display to isolate the fan 13 Disk Power Failure When on indicates a disk power fai...

Page 24: ...er When set to on ac power is applied to the distribution box 3 Local Remote switch The switch has icons representing Remote Off and Local When set to Local the internal bus controls the operation of ac power Off the distribution box is turned off Remote the distribution box is turned on if the power cord is connected to ac power and the circuit breaker is set to on 4 For power cords Used to dress...

Page 25: ...er is applied to the distribution box 3 Local Remote switch The switch has icons representing Remote Off and Local When set to Local the internal bus controls the operation of ac power Off the distribution box is turned off Remote the distribution box is turned on if the power cord is connected to ac power and the circuit breaker is set to on 4 For power cords Used to dress the power cords 5 Six a...

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Page 27: ...sole commands 2 2 Console Description The system architecture Figure 2 1 and Table 2 1 supports in each zone A local console terminal The console firmware programs located in ROM residing on The primary NCIO module The CPU module A remote console terminal The remote console terminal and the local console terminal are connected to the zone through the primary NCIO module The console operates a term...

Page 28: ...RAGS 8 7 Table 2 1 Key to Figure 2 1 System Components Number Component 1 CPU cabinet 2 Zone A or B 3 CPU module 4 To memory 5 Primary NCIO module 6 Cross link cable 7 Local console terminal 8 Remote console terminal optional 2 2 Cabinet and Component Descriptions ...

Page 29: ... any one of the four console terminals local or remote for input commands but use only one terminal at a time All of the console terminals echo the response of the system to a console command If the system is operating with a single zone running you must use a console terminal local or remote that is connected to that zone for input commands 2 3 Console Operating Modes Operators communicate with t...

Page 30: ...sole prompt is displayed and the CIO mode is ready to execute commands entered at the prompt 2 3 2 Exiting CIO Mode The CIO mode is exited by issuing one of the following console commands BOOT START CONTINUE These commands are described in Section 2 8 Figure 2 2 shows how to move between PIO and CIO modes Figure 2 2 Console Operating Modes PIO Mode CIO Mode BOOT CONTINUE START MR 0487 92RAGS STOP ...

Page 31: ... command if possible Ctrl O Alternately enables and disables output Ctrl Q Resumes output previously suspended by Ctrl S Ctrl R Echoes R and retypes the command line Ctrl S Stops transmission until Ctrl Q is typed Ctrl U Echoes U and ignores the current command line The console prompt is displayed on the next line This affects only the entry of the current line Pressing Ctrl U does not abort a com...

Page 32: ...4 lists the console command language syntax rules The console commands available for the system are listed in Section 2 8 Table 2 4 Console Command Language Syntax Command Element Rule Abbreviations A command verb or argument may be abbreviated to the extent that it remains unique Multiple adjacent spaces and tabs Are treated as a single space Qualifiers May appear after a command verb option or s...

Page 33: ...er BOOT command at the console prompt Boot procedure initializes the system Boot procedure loads VMB into main memory VMB loads the operating system MR 0490 92RAGS The VMB program is the primary bootstrap program VMB Resides in ROM on the ATM module Is loaded into memory and initiated by the system console firmware Provides the necessary parameters for successful operation of the OpenVMS secondary...

Page 34: ...ode only when full access privileges for the remote console have been set at the local console Example Press the System Halt Enable switch on both zone control panels From PIO mode press the Break key once Break This puts the processor in HALT mode 002 External halt PC 01E01473 CONTINUE This command resumes execution of the operating system software The console returns to PIO mode Notice that comm...

Page 35: ...u PATH path list dduuu PATH path list where dd is a device mnemonic uuu is a unit number 0 to 999 PATH path list is a qualifier See Table 2 5 Or the boot spec format may be a variable that specifies the boot devices and paths See Section 2 8 13 1 Table 2 5 describes the qualifiers Table 2 6 lists the VMB program R5 flag values Table 2 5 Qualifiers for BOOT Qualifier Function R5 flag Passes paramet...

Page 36: ...ere x a hex value from 0 to F 2 8 2 CLEAR CLEAR BOOT deletes a boot spec CLEAR ERRORS clears the error frame of the previously detected error If you do not clear the error frame the next error is not recorded in the error frame CLEAR BROKE clears the broke bit in EEPROM The following CLEAR syntax deletes a boot spec CLEAR BOOT name The following CLEAR syntax clears the error frame CLEAR ERRORS The...

Page 37: ... When you do not supply a data spec a value of 0 is assumed Table 2 8 describes the qualifiers Table 2 9 lists the address spec symbolic addresses Table 2 8 Qualifiers for DEPOSIT Qualifier Function B Sets the data size to byte W Sets the data size to word L Sets the data size to longword Q Sets the data size to quadword G Sets general purpose register address space R0 through PC I Sets internal p...

Page 38: ...dress spec where address spec can be any valid address except another See Example 2 1 Note Remember that the symbolic addresses from the previous command are used for indirect addressing See Example 2 1 Example 2 1 Indirect Addressing DEPOSIT R0 200 The value 200 is stored directly in R0 The defaults are set to longword general purpose register DEPOSIT P R0 200 The value 200 is stored directly in ...

Page 39: ...e 0 to 5 TASK task Invokes a task from a DSSI device Valid DUP tasks are DRVEXR DRVTST HISTRY DIRECT ERASE VERIFY DKUTIL PARAMS 2 8 6 EXAMINE EXAMINE displays the contents of the specified memory location or register The display line consists of A single character address specifier The hexadecimal physical address to be examined The examined data in hexadecimal When the system is initialized or wh...

Page 40: ...II characters Nonprinting characters are displayed as periods Table 2 12 Address Spec Symbolic Addresses Symbolic Address Description R n General purpose register number n where n is a decimal number 0 to 15 FP Frame pointer AP Argument pointer SP Stack pointer PC Program counter PSL Program status longword A location following the last location accessed by an EXAMINE or DEPOSIT The location is th...

Page 41: ... syntax is FIND Table 2 13 describes the qualifiers Table 2 13 Qualifiers for FIND Qualifier Function MEMORY Searches main memory for a page aligned 512 Kbyte segment of memory RPB Searches main memory for a restart parameter block The search leaves memory unchanged 2 8 8 HELP HELP displays a summary of the commands their arguments and qualifiers When you supply a command name HELP displays the ar...

Page 42: ...mber of bytes count from the source address to the destination address The MOVE syntax is MOVE source address destination address count The source address is the starting address of the data The destination address is the starting address of the destination The count is the number of bytes to be moved 2 8 11 MATCH_ZONES MATCH_ZONES copies the system wide module data EEPROM from the other zone MATC...

Page 43: ...w abbreviations You must enter the name of the variable completely Table 2 15 lists the variables with the acceptable values Table 2 15 SET Variables and Values Variable Description Acceptable Values BOOT DEFAULT Default boot specification Up to 80 characters of ASCII text MODE Boot mode FAILSTOP Simplex mode FAILSAFE Duplex mode RESTART Halt action switch HALT Enter console mode BOOT Boot RESTART...

Page 44: ...plex mode information about both zones is displayed The SHOW syntax is SHOW variable Table 2 16 lists the variables You must supply a variable Table 2 16 SHOW Variables Variable Description Acceptable Values DEFAULT Default specification Up to 80 characters of ASCII text MODE Boot mode FAILSTOP Simplex mode FAILSAFE Duplex mode RESTART Halt action switch HALT Enter console mode BOOT Boot RESTART R...

Page 45: ...ays the physical Ethernet addresses MEMORY Displays system memory information STATE Displays the state of the cross link and the system cables ERRORS Displays the diagnostic error frames Not allowed if the cross link state is on ALL Displays the contents of all variables 2 8 15 START START begins execution of the operating software from the specified address START is equivalent to DEPOSIT PC follo...

Page 46: ...es a decimal number from 0 to 5 that identifies the group of tests to be run TEST n1 Specifies a decimal number from 0 to 32 that identifies the tests to be run SUBTEST n1 Specifies a decimal number from 0 to 32 that identifies the subtests to be run VERBOSE Enables a display of all individual tests during execution NOTRACE Disables test traces 1n can be a Single value Range separated by a colon 1...

Page 47: ... X is not intended for use by operators X loads or unloads the count of bytes beginning at the specified address When the high order bit of the count longword is 1 the data is read from physical memory to the console terminal When the high order bit of the count longword is 0 the data is written from the console terminal to physical memory The X syntax is X address spec count Return data stream ch...

Page 48: ...he module When you do not supply a path Z tries to connect to the module in slot 1 of the zone that is running Note Z performs a hard reset on the ATMs but you need to issue a programmed reset to load and start the functional firmware After Z you must issue a BOOT from the same zone or a START ZONE from the other zone if that zone is running the operating system 2 8 19 comment The exclamation poin...

Page 49: ...status and fault indicators ROM based diagnostics 3 2 Maintenance Strategy When a hardware component fails the Model 810 system uses self diagnosis through ROM based diagnostics RBDs to isolate the faulty FRU Once isolated the system automatically Places the faulty FRU off line Reports the error in the error log Identifies the faulty FRU on the console terminal Turns on the faulty FRU fault LED Sy...

Page 50: ...OP ZONE to make sure that shadow set copying in not in progress 6 Issue STOP ZONE Wait for the zone to initialize and then turn off zone power 7 Remove the cross link assembly Table 3 2 After a Zone is Repaired Step Action 1 Replace the cross link assembly 2 Turn on zone power 3 Issue SHOW MODE to make sure that the zone is set to MODE FAILSAFE 4 Issue START ZONE 5 Check the running zone console f...

Page 51: ...STATUS LPORT RPORT RP_TYP CIR_STA LOC_PROC_NAME CON_STA FTSYS VMS V5 4 PWA0 6 SWIFT OPEN PWB0 7 SWIFT OPEN PWF0 6 SWIFT OPEN PWG0 7 SWIFT OPEN PWA0 7 SWIFT OPEN PWB0 6 SWIFT OPEN PWF0 7 SWIFT OPEN PWG0 6 SWIFT OPEN SCS DIRECTORY LISTEN MSCP TAPE MSCP DISK SYSA RFX V200 PWA0 0 RF35 OPEN VMS DISK_CL_DRVROPEN OPEN PWG0 0 RF35 OPEN USERS RFX V200 PWA0 1 RF35 OPEN PWG0 1 RF35 OPEN VMS DISK_CL_DRVROPEN ...

Page 52: ...system person to perform a SHOW ZONE and STOP ZONE After the system manager stops the zone remove the cross link assembly If you are given permission to stop the zone use the procedure specified in Table 3 1 3 Check all fault LEDs and the console messages To verify that the correct FRU has been isolated check the error log If a fault LED is on and or a console message indicates that an FRU has bee...

Page 53: ...gure 3 6 Figure 3 8 and Table 3 23 If any LED or fault indicator is on replace or repair the failing device See Chapter 5 FRU Removal and Replacement Procedures 11 If no fault LEDs or indicators are on run the error log utility See Chapter 4 Error Handling and Analysis Use the OpenVMS HELP facility to help you run the utility as shown in the following example Qualifier examples can be displayed at...

Page 54: ...the service call should be escalated to the Customer Service Center for further action 3 5 Module Fault LEDs Figure 3 1 shows all module fault LED locations Table 3 6 identifies each module Figure 3 1 Module Fault LEDs CPU Cabinet Front Rear CPU Cabinet MR 0049 93RAGS 1 2 3 4 5 6 7 8 9 10 3 6 System Maintenance ...

Page 55: ...ler 8 Console module 9 CAMP module 10 DSSI and Ethernet interface modules 3 6 Power System Overview The following sections describe the power distribution and power components Figure 3 2 and Figure 3 3 are basic block diagrams of the system power and power distribution Table 3 7 provides a functional summary of the power components Table 3 8 is a DC voltage summary System Maintenance 3 7 ...

Page 56: ...trol Card LDC Control and Status to CAMP Module DC POWER OUTPUT AND DISTRIBUTION DC3 Interface Module Extender Interface Modules 5 Vdc to Centerplane to CPU IO ATM Console 3 3 Vdc and 12 Vdc to Centerplane to CPU IO ATM Console Extender Interface Modules Thermal Emulator Output to 12 Vdc to Centerplane CPU IO Power System Control PSC ATM Interface Modules AC POWER OUTPUT AND DISTRIBUTION UTILITY P...

Page 57: ...rature Power Off Sequence Initiate Overvoltage Power Off Sequence Initiate Undervoltage Power Off Sequence Fan Speed Commands to CAMP Module Report LDC Status and Faults to System IO ATM CPU Module Module 12 Vdc Internal DC to DC Converter 3 3 Vdc DC3 3 3 Vdc 12 Vdc Input DC3 3 3 Vdc 12 Vdc Input DC5 5 Vdc Input DC5 5 Vdc Input Console Extender Module Console Extender Module 12 Vdc Input 12 Vdc In...

Page 58: ...wer output Power System Controller PSC H7851 AA An I2C bus allows the PSC to write power status information to the system and provides a power fail signal POK_H to the mass storage devices and I O options Receives commands from the CAMP module to initiate the logic power on sequence by commanding the FEU to turn on the 48 V switched output and enable the DC3 and DC5 outputs The PSC also drives the...

Page 59: ...ervoltage fault Provides system temperature sensing through the thermal emulator The emulator provides system temperature information to the PSC for system cooling fan speed control and for power off in the event of an overtemperature condition CAMP module Control and Miscellaneous Power module Provides miscellaneous custom power control circuits Console extender module Provides local and remote c...

Page 60: ...P 48V_DRCT to 12 V converter VBIAS5 CAMP module internal bias voltage Console extender module 48_SWD to 12 V converter 12 Vdc CPU and I O ATM modules CAMP 12 V to 21 V converter 21 Vdc CPU and I O ATM module clock logic FEU H7884 AA 11 Vdc to 27 Vdc Programmable fan control power Local disk converter LDC 5 Vdc In zone disk control panel LDC 12 Vdc LDC control card LDC 5 VTERM Terminal dc power 3 7...

Page 61: ...n 1 AC Circuit Breaker 2 FEU Failure When on indicates the dc output voltages for the FEU are below the specified minimum Replace the FEU See Chapter 5 3 FEU OK When on indicates the dc output voltages for the FEU are above the specified minimum 4 DC3 Failure When on indicates that one of the output voltages is not within the specified tolerances Replace the dc converter See Chapter 5 continued on...

Page 62: ...ming power on self tests When on indicates the PSC is functioning 11 Over Temperature Shutdown When on indicates that the PSC shut down the system because of an internal overtemperature condition Set the circuit breaker to off and wait 1 minute before turning system power on Make sure the air intake is unobstructed and that the room temperature does not exceed the maximum requirement 12 Fan Failur...

Page 63: ...al operation displayed after PSC passes self test 1 On Fan 1 failed 2 On Fan 2 failed 3 On Fan 3 failed 4 On Fan 4 failed 9 On Access door opened or two or more fans failed A On LDCA LDC0 failed B On LDCB LDC1 failed C On LDCC LDC2 failed D On LDCD LDC3 failed A On LDCE LDC4 failed On LDCF LDC5 failed On LDCG LDC6 failed On LDCH LDC7 failed 7 Off On Temperature sensor failed low reading 8 Off On T...

Page 64: ...lid error number in display_error procedure E000 Off On Unused error condition E001 Off On PSC bias supply not OK E002 Off On 80C196 internal register test failed E003 Off On 80C196 operational test failed E004 Off On 80C196 on chip RAM test failed E005 Off On ROM checksum test failed E006 Off On External RAM test failed E007 Off On Port FF20 PSC FEU LEDs not initially zero E008 Off On Port FF22 M...

Page 65: ...test not enabled IRQ22 E031 Off On External interrupt test bit not set IRQ22 E032 Off On Masked IRQ25 occurred OCP DC ON turned on E033 Off On Masked IRQ26 occurred PSC DC ON turned on E034 Off On Invalid converter number start of enable_converter procedure E035 Off On Invalid converter number end of enable_converter procedure E036 Off On Invalid converter number start of disable_converter procedu...

Page 66: ...IRQ7 E102 Off Off Off Off Indeterminant converter overvoltage undervoltage IRQ15 E103 Off On Off On Off On Off On Unknown converter overvoltage undervoltage condition 1Dash entries LED state NOT changed by error Table 3 14 2 V DC to DC Converter Error Codes Error Code 2V OK 2V Fault Error Description E110 Off On Out of regulation low E111 Off On Out of regulation high E112 Off On Undervoltage E113...

Page 67: ...On Undervoltage E133 Off On Overvoltage E134 Off On Voltage present when disabled E135 Off On Did not turn off Table 3 17 12 V DC to DC Converter Error Codes Error Code 12V OK 12V Fault Error Description E140 Off On Out of regulation low E141 Off On Out of regulation high E142 Off On Undervoltage E143 Off On Overvoltage E144 Off On Voltage present when disabled E145 Off On Did not turn off 3 8 Dev...

Page 68: ... System can read from the disk and write to the disk In on System cannot write to the disk but can read from the disk On Line Green Out off Drive is disabled In on Drive is enabled Power On Off Green In on Power is on Out off Power is off Set Up Switch In Prevents the drive from joining the DSSI cluster Also allows you to set the DSSI parameters for a new drive or a drive you replace in the system...

Page 69: ...y Table 3 20 describes the functions of the controls and indicator located at the rear of the storage array Figure 3 6 SF35 Operator Control Panel Front Rear C D B A E F Rear Front A B C D E F A B C D E F A B C D E F A B C D E F Front Rear Ready Write Protect Fault M R 0 0 1 7 9 3 D G Operator Control Panel OCP Fault Indicators System Maintenance 3 21 ...

Page 70: ...n to the ISE Fault Recessed switch with multi color indicator Controls the MSCP This switch is equivalent to the SU switch The colors indicate the following conditions Green in MSCP is disabled Green out MSCP is enabled Amber Fault is detected while the MSCP is disabled Red ISE fault Off Normal MSCP operation Drive DC Power Switches One switch indicator for each ISE Apply power to the ISEs Each IS...

Page 71: ...witch Behind Panel AC Power Switch d i g i t a l DSSI Connectors Table 3 20 SF35 Rear Panel Controls and Indicator Control Indicator Function AC Power Switch Applies power to the ac power supply Line Voltage Selector Switch Selects 120 Vac 60 Hz or 240 Vac 50 Hz line voltage Power Supply Fault Indicator When on indicates an overtemperature condition System Maintenance 3 23 ...

Page 72: ...ta be written to the ISE Fault Switch with red indicator When the indicator is on the ISE failed Press the switch to display the fault codes and clear the ISE fault The indicator is off during normal operation TERM PWR LED When on indicates that the correct termination power is being supplied SPLIT LEDs 2 When on indicates that the storage array is operating in split bus mode Switchpacks 4 One for...

Page 73: ...f the SF73 Storage Array 2 3 0 1 1 5 FAULT FAULT FAULT 1 0 Power Supply Fault Indicator Behind Panel Line Voltage Selector Switch Behind Panel AC Power Switch M R 0 4 2 2 9 2 D G DSSI Connectors System Maintenance 3 25 ...

Page 74: ...ive must be serviced or replaced Failure during cartridge insertion A cartridge failure occurs if a cartridge is damaged or if internal portions of the drive that handle the cartridge are not working Suspect a cartridge failure if the green indicator blinks but the tape does not move the yellow indicator does not blink Remove the cartridge and try another one or inspect the tape leader and drive t...

Page 75: ...ge If the fault is cleared the yellow indicator blinks while the tape rewinds When the green indicator turns on you can move the Insert Remove handle to remove the cartridge If the fault is not cleared all four indicators continue to blink Do not attempt to remove the cartridge Refer to the TF85C service guide 3 8 5 TF857 Tape Loader This section describes the power on process and the operator con...

Page 76: ...tic Mode Manual Mode Current Slot Indicators 0 5 Button and Indicator Area OCP Label DSSI Node ID Label Operator Control Panel OCP Disabled Service Mode Table 3 24 TF857 OCP Controls and Indicators Control Indicator Color Function Eject button Opens the receiver allowing access to the magazine for removal and insertion of cartridges Also can be used to unload the tape from the drive to the magazin...

Page 77: ...in the drive is write protected When off indicates the cartridge in the drive is write enabled Tape in Use indicator Yellow Indicates tape drive activity as follows Slow blinking indicates tape is rewinding rapid blinking indicates tape is reading or writing When on steadily indicates a cartridge is in the drive and the tape is not moving When off indicates no cartridge is in the drive Magazine Fa...

Page 78: ...VERBOSE Enables a display of all individual tests during execution NOTRACE Disables test traces 1n can be a Single value Range separated by a colon 1 5 List separated by commas 1 5 9 Combination of range and list 1 6 8 10 11 29 Table 3 26 Qualifiers for TEST Control Qualifier Description PASSCOUNT n n is a decimal number from 0 to MAXINT When n is 0 the passcount is infinite NOTRACE Disables the t...

Page 79: ... the functional firmware After Z you must issue a BOOT from the same zone or a START ZONE from the other zone if that zone is running the operating system 3 9 3 CPU ROM Based Diagnostics Table 3 28 provides a brief description of the CPU ROM based diagnostics RBDs Table 3 28 CPU ROM Based Diagnostic Descriptions Group Test Subtest Description G 0 Self Test G 0 T 0 NVRAM Test G 0 T 0 S 0 NVRAM CPU ...

Page 80: ...k Addressing Test G 0 T 4 S 3 MEMORY Chip Addressing Test G 0 T 4 S 4 MEMORY Chip Open Address Lines Test G 0 T 4 S 5 MEMORY Single Bit ECC Error Logic Test G 0 T 4 S 6 MEMORY Double Bit ECC Error Logic Test G 0 T 4 S 7 MEMORY ECC Error Logic Test G 0 T 4 S 8 MEMORY ECC Test G 0 T 4 S 9 MEMORY ECC Lines Test G 0 T 5 BITMAP Test G 0 T 5 S 0 BITMAP March Test G 0 T 6 B CACHE Test G 0 T 6 S 0 B CACHE...

Page 81: ...Test G 0 T 9 RESET CPU Module Hard Reset Test G 1 Zone Test G 1 T 0 ACCESS Test G 1 T 0 S 0 ACCESS Parallel Xlink Loopback Test G 1 T 0 S 1 ACCESS I O Module PATH ACCESS Test G 1 T 0 S 2 ACCESS I O Module SSC Console Uart Test G 1 T 1 DMA Test G 1 T 2 INTERRUPT Test G 1 T 3 ERROR Test G 1 T 3 S 0 ERROR I O Crosscheck Test G 1 T 4 RESET Test G 1 T 4 S 0 RESET CPU Module Zone Reset Test G 1 T 4 S 1 ...

Page 82: ...e Path Access Test G 2 T 5 S 1 ACCESS I O Module SSC Console Uart Test G 2 T 5 S 2 ERROR I O Crosscheck Test The following example shows a CPU RBD error frame group 0 test 1 subtest 2 DIAGNOSTIC TEST ERROR GROUP 00 Test 01 Sub 02 Error 01 Pass 00000001 Addr 00000000 Exp 00000000 Rec 000000ff Xor 000000ff Data Miscompare The example shows that the P CACHE Data Tag Integrity Test was executed and fa...

Page 83: ... 4 CACHE Tag Parity Detection Test G 0 T 3 S 5 CACHE Tag Parity Generation Test G 0 T 3 S 6 CACHE Data Parity Checking Test G 0 T 4 I O NVRAM Test G 0 T 4 S 0 Module Data EEPROM Integrity Test G 0 T 4 S 1 Module I2C EEPROM Integrity Test G 0 T 5 I O RAM Test G 0 T 5 S 0 SOC RAM Test G 1 I O Eself Pcard Test G 1 T 0 I O SLIM Test G 1 T 0 S 0 SLIM Register Test G 1 T 0 S 1 SLIM RAM Test G 1 T 1 I O ...

Page 84: ... group 0 test 4 subtest 1 DIAGNOSTIC TEST ERROR GROUP 00 Test 04 Sub 01 Error 03 Pass 00000001 Addr 00000000 Exp 00000000 Rec 000000ff Xor 000000ff Data Miscompare The example shows that the Module I2C EEPROM Integrity Test was executed and failed The XOR data specifies a data miscompare 3 36 System Maintenance ...

Page 85: ...l system interrupts generated by the hardware when an error is detected When an error occurs the EHS is invoked by hardware as an interrupt service routine The interrupt service routine isolates the failure by examining various system registers The isolation process occurs at a high system priority level it pauses the OpenVMS operating system until it is complete After isolating the faulty FRU the...

Page 86: ... SERVER The server process generates OPCOM messages and reports the events to a mailbox 4 2 1 Basic Error Isolation and Handling Figure 4 1 and Table 4 2 describe the error isolation and handling procedure Figure 4 1 Hardware Error Handling Flowchart Hardware Error 1 Interrupt 2 Fault Detection 3 FRU Isolation 4 Solid Failure A NO YES 5 Deconfigure FRU 6 Fork to IPL8 7 Transient Error 11 Make Erro...

Page 87: ... entry is made in the error log 10 If the error is above the error rate threshold the FRU is deconfigured from the system 11 An entry is made in the error log 12 The FTSS SERVER is notified of the error through the ERI 13 Error handling is complete 4 2 2 EHS Structure The EHS is packaged as part of the Fault Tolerant System Services FTSS execlet loadable image file The FTSS execlet is loaded and i...

Page 88: ...ystem The system can be booted in this mode if one zone is not physically present or is out of service The system can also be degraded into this mode after the failure of one zone Degraded Duplex The cross link state in one zone the master zone is set to master and the cross link state in the other zone is set to slave The CPU and memory in the master zone are running the OpenVMS operating system ...

Page 89: ...t occurs to report the error causing an entry into the error handler In some cases the failure may be severe enough to prevent instructions from executing 2 If the operating mode at the time of the failure is Duplex it will be changed to Degraded Duplex mode In this case the other zone is interrupted as well by a report that a CPU MEM fault occurred in the failing zone 3 Approximately 145 microsec...

Page 90: ...E will be reported by the hardware In this case the cause of the problem is failed memory The CPU with this memory failure is removed from the configuration If the system is operating in a non Duplex mode the OpenVMS operating system is terminated by forcing an entry into the system console In Duplex the failed CPU is removed and the system continues to operate in Degraded Duplex mode DBEs due to ...

Page 91: ...onized immediately by system software FTSS SERVER at the time of the end action The process of resynchronization will repair the SBE in physical memory since each location is rewritten during the memory copy If the failed CPU does not return for resynchronization after being removed in the CPU detected Duplex mode case an end action timeout event will be logged which identifies the failed CPU modu...

Page 92: ...ation of the OpenVMS operating system on that zone Failure in the clock lock logic will result in two zones running diverged if the system operating mode had been Duplex In this case EHS will select one zone to remove and the other zone will continue to run the OpenVMS operating system in Simplex mode Zone selection is based on timings within the system and could be either zone In Degraded Duplex ...

Page 93: ...ter CPU module is isolated as the FRU This error can occur only when the system is in Resynch mode so removal of the CPU would result in termination of the OpenVMS operating system The error log message will indicate the master CPU as the FRU The EHS compares the error to its error rate threshold If the threshold is exceeded the EHS will disable automatic resynchronization of the remote zone Manua...

Page 94: ... chips on the ATM This error is reported by hardware as an I O error or an NXIO error but software recognizes the special case and identifies it as zone divergence in the error log When this error is detected software will remove one zone from service Zone selection depends on how zone divergence manifested itself Either zone may be removed This error is usually due to a programming error or diver...

Page 95: ...e of a VAXELN job to initialize successfully The Job ID field of the error message indicates which VAXELN job failed The FRU in an interface module The EHS isolates the interface module by checking the Job ID field of the error message The error is considered solid no threshold is applied The module is deconfigured from the system I O Expansion Module Job Fatal Similar to I O Expansion Module Mast...

Page 96: ...other board MMB will be identified as the FRU when the error can be isolated beyond the CPU board to a specific piece of memory Double Bit memory errors Single Bit memory errors I O ex pansion module An I O expansion module can be identified as the FRU as a result of a firewall miscompare during an I O operation or as a result of a nonexistent I O error during a reference to the I O expansion modu...

Page 97: ... failed ATM module This results in an entry into the system console Done when the error occurs in Duplex Simplex or in the master zone of a Degraded Duplex configuration Zone hard reset A zone hard reset is issued to the zone with the failed ATM to force diagnostics to run Done only when the error occurs in the slave zone of a Degraded Duplex configuration Set ATM LED indicator Use the module I2C ...

Page 98: ...tor The module I2C bus is used to turn on the LED indicator for the failed CPU module Set module status in CPU NVRAM and DCB The status_os and status_sum fields in the module ID NVRAM and DCB are updated to indicate the module has experienced a failure The code written depends on the failure type When one CPU is in use Degraded Duplex Simplex or Resynch mode excessive transient failures will resul...

Page 99: ...able 4 10 describes the OpenVMS operating system actions taken when an interface module is identified as the FRU and is deconfigured by the OpenVMS operating system Some actions are dependent on the system operating mode Table 4 10 Interface Module Deconfiguration Actions Action Taken Description Reset interface module The interface module being deconfigured is reset through the module I2C bus Set...

Page 100: ...ssued to the failed zone Done only in the slave zone of a Degraded Duplex or Resynch mode system 4 3 2 6 Cross Link Cable Table 4 12 describes the OpenVMS operating system actions taken when the cross link cable is identified as the FRU and is deconfigured by the EHS The cross link cable is active only during non Simplex modes Table 4 12 Cross Link Cable Deconfiguration Actions Action Taken Descri...

Page 101: ...oval of the CPU module from service The CPU will be reconfigured into the system if this threshold is not exceeded Resynch abort errors 3 1 Resynch abort errors result in the termination of the Resynch operation When the threshold for this error is exceeded the CPU module is marked as broken System downtime must be scheduled to repair the problem since the only CPU module has failed Memory SIMMs S...

Page 102: ...he zone will be resynchronized automatically if the threshold has not been exceeded Zone divergence 3 24 When the zones diverge one zone is temporarily removed from the configuration and the error is compared to its error rate threshold When the zone returns to service it will be reconfigured if the threshold is not exceeded This threshold is not applied directly to any FRU The selection of which ...

Page 103: ...93RAGS Number of Longwords The first longword in the error log contains the count of longwords which follow This number is based on the fault class of the error log see Section 4 4 1 Table 4 14 lists the different values which will appear for each of the six different fault classes Table 4 14 OpenVMS Error Log Sizes Class Value Fault Class Decimal Size Hexidecimal Size 1 System Error 40 28 2 End A...

Page 104: ...for a description of each fault class and the fault data provided in the error log Figure 4 4 Fault Summary Block XLINK_MODE_ERROR Crosslink Mode Error FAULT_FLAGS FAULT_ID Fault Flags Fault Identification XLINK_MODE_AFTER Crosslink Mode After MR 0009 93RAGS Table 4 15 Fault Summary Block Entry Descriptions Entry Contents FAULT_ID Fault Identification type The hexidecimal ID values are defined as ...

Page 105: ...rror end action timeout 35 Other zone halted end action timeout reserved for future use 36 Resynch abort error end action timeout reserved for future use 37 CPU detected SBE end action timeout 38 JXD detected single bit error end action timeout reserved for future use 39 CPU MEM fault end action timeout 3C Zone have diverged end action timeout reserved for future use 40 VAXELN kernel fatal error 4...

Page 106: ...ion This block contains information on the isolated FRU and is valid for all error events Figure 4 5 identifies each entry in the block and the offset from the start of the block Table 4 16 describes the content of each entry Note In some cases an FRU is not identified in the error log for a system error event All fields in this block will be 1 FFFFFFFF hexidecimal In these cases the FRU will be i...

Page 107: ...s the FRU 12 Interface module in slot 12 is the FRU 13 Interface module in slot 13 is the FRU 14 Interface module in slot 14 is the FRU 15 Interface module in slot 15 is the FRU 16 Interface module in slot 16 is the FRU 17 Interface module in slot 17 is the FRU 19 18 Not used 20 Interface module in slot 20 is the FRU 21 Interface module in slot 21 is the FRU 22 Interface module in slot 22 is the F...

Page 108: ...the system error occurred The field is valid for all errors FT_FLAGS_AFTER The contents of EXE GL_FT_FLAGS after error handling is complete If the EHS performs any system deconfiguration that includes degraded system mode in the cross link this field will differ from FT_FLAGS_BEFORE Otherwise they are the same The field is valid for all errors DECONFIG_INFO This field shows the entity which was de...

Page 109: ...ill also be set The entire zone is deconfigured 09 04 Not used 10 Interface module in slot 10 has been removed from service 11 Interface module in slot 11 has been removed from service 12 Interface module in slot 12 has been removed from service 13 Interface module in slot 13 has been removed from service 14 Interface module in slot 14 has been removed from service 15 Interface module in slot 15 h...

Page 110: ...block will be 1 FFFFFFFF hex Figure 4 7 Threshold Information Block THRESH_INT Threshold Interval 0 4 8 MR 0012 93RAGS THRESH_COUNT Threshold Count THRESH_LMT Threshold Limit THRESH_ZERO Time Since Zeroed THRESH_TOTAL Total Error Types 12 16 Table 4 18 Threshold Information Block Entry Descriptions Entry Content THRESH_INT The event threshold interval expressed in seconds THRESH_COUNT The number o...

Page 111: ...ns End Action Registers End Action Timeouts VAXELN Detected Errors Unsynchable Events 0 108 112 1 16 8 Software Detected Errors MR 0005 93RAGS 4 4 5 1 System Registers The EHS gathers system error information in the course of error handling The content of these registers is written to the error log Table 4 19 lists each register entry and its offset from the start of the block Note For different s...

Page 112: ...or Register 0 Zone B 60 MMBERR1_A JXD ROM BUS MMB Error Register 1 Zone A 64 MMBERR1_B JXD ROM BUS MMB Error Register 1 Zone B 68 SERCRS_A Serial Cross Link Control and Status Register Zone A 72 SERCRS_B Serial Cross Link Control and Status Register Zone B 76 SERMODE_A Serial Cross Link Mode Register Zone A 80 SERMODE_B Serial Cross Link Mode Register Zone B 84 BIU_ADDR_A CPU BIU Address Register ...

Page 113: ...gister 60 BC_TAG CPU B cache Error Tag 64 BIU_STS CPU BIU Status Register 68 BIU_ADDR CPU BIU Address Register 72 FIL_SYN CPU Fill Syndrome 76 FIL_ADDR CPU Fill Address 80 VMAR CPU VIC Memory Address Register 84 ICSR CPU IBox Control and Status Register 88 TBADR CPU MBox TB Parity Address 92 TBSTS CPU MBox TB Parity Status 96 PCSTS CPU P cache Status Register 100 PCCTL CPU P cache Control Register...

Page 114: ...ected on the I O expansion module Figure 4 10 shows the format of this Fault Data block and the offset of each entry from the start of the block Table 4 22 contains a brief description of each entry Figure 4 10 VAXELN Detected Error Block ERROR_CLASS VAXELN Error Class 0 4 8 12 16 MR 0014 93RAGS ERROR_TYPE VAXELN Error Type JOB_ID ELN Component Job with Error ERROR_CODE Unique Error Designation Co...

Page 115: ...ster job 13 VAXELN FIST job 14 VAXELN background job 15 VAXELN I O expansion module error 17 VAXELN kernel error ERROR_CODE Unique error designation code in hexadecimal 9000 Watchdog timer expired FA03 Job initialization failed FA04 Job initialization timeout CA01 Unexpected command interrupt CA02 Unexpected interface module interrupt 0 Machine check handler entered with unknown type code 11 Float...

Page 116: ...write 30082 Cache parity error Write error normal write 40082 Uncorrectable read data error Write error normal write 50082 DMA error Write error normal write 60082 Firewall SOC miscompare Write error normal write 83 Unknown hardware error Write error SPTE PCB 10083 Bus timeout error Write error SPTE PCB 20083 DAL parity error Write error SPTE PCB 30083 Cache parity error Write error SPTE PCB 40083...

Page 117: ...7C7C Circuit disconnected by partner 7C84 Duplicate name 7C8C Kernel stack not valid 7C94 Machine check 7C9C No access to parameter 7CA4 No destination port 7CAC No job initialization specified 7CB4 No physical memory available 7CBC No I O mapping register available 7CC4 No message available 7CCC No object table entry available 7CD4 No process page table available 7CDC No data path register availa...

Page 118: ...ssage 7F11 Previous job created area 7F19 Device already exists ERROR_DATA Error condition specific data This entry is reserved for future expansion 4 4 5 5 Software Detected Errors This data is provided for errors detected by the OpenVMS operating system components Such errors are not usually detected by hardware mechanisms The data is composed of information passed by the operating system compon...

Page 119: ...or 96 VAXELN kernel fatal error A5 The module is good B4 Excessive VAXELN kernel recoverable errors C3 VAXELN master fatal error D2 VAXELN master recoverable error E1 VAXELN job fatal error F0 System software detected module failure F1 System software detected I O expansion module primary UART failure F2 System software detected I O expansion module auxiliary UART failure F3 Unexpected VAXELN erro...

Page 120: ...ELN kernel fatal error has occurred RESET_ACTION Hexidecimal console reset action code The following values are defined 0 Unexpected CPU reset 1 No diagnostic CPU reset 2 Dispatch request CPU reset 3 Resynchronization reset CPU reset 4 Run diagnostic CPU reset 5 Reconfigure console CPU reset 6 STOP ZONE CPU reset 10000 Unexpected I O reset 10001 No diagnostic I O reset 10002 Dispatch request I O r...

Page 121: ...M has bad firmware status 08 CPU ID EEPROM module ID mismatches with other zone 09 CPU ID EEPROM module name mismatches with other zone 10 CPU ID EEPROM hardware revision not compatible with other zone 11 CPU ID EEPROM firmware revision not compatible with other zone 12 CPU ID EEPROM software revision not compatible with other zone 13 ATM module ID EEPROM is bad 14 ATM module ID EEPROM has bad Ope...

Page 122: ... on the CPU and IO ATM modules and the embedded primary I O expansion module The primary I O expansion module has an I2C bus with a master controller and connections to each interface module to access their NVRAMs and LEDs When the EHS identifies a module as the source of solid or excessive transient errors it removes the module from service At the same time it flags the module as failed turns on ...

Page 123: ...erface modules 87 The module has experienced a solid NXIO error ATM I O expansion and Interface modules 96 The module has experienced a VAXELN kernel fatal error I O expansion module A5 The module is good CPU ATM I O expansion and Interface modules B4 The module has experienced excessive VAXELN kernel recoverable errors I O expansion module C3 The module has experienced a VAXELN master fatal error...

Page 124: ...r applications and makes entries in the error log 4 6 2 Error Event Messages The following messages are passed to OPCOM and the system error log by the server Each message corresponds to an EHS error event and contains information that identifies the FRU FTSS _CABLEGONE cross link cable fault detected Facility FTSS Explanation The crosslink cable has been isolated as the cause of a system failure ...

Page 125: ... of the user If the zone is not automatically resynchronized the system error log should be examined for entries which correspond to the clock fault These entries will identify an FRU which must be replaced FTSS _CPMF_END CPU MEM fault end action complete Facility FTSS Explanation Error processing for a CPU MEM fault has been completed and the CPU is available to be resynchronized User Action If t...

Page 126: ... to the single bit errors FTSS _CPUMEMFLT CPU MEM fault detected on module_id in slot slot_id zone zone_id Facility FTSS Explanation A CPU MEM fault in a Duplex system has been detected This results in the temporary removal of that CPU from service This error is compared to its error rate threshold If the threshold is not exceeded and the CPU completes diagnostics successfully the CPU will be auto...

Page 127: ...tries which correspond to zone divergence error These error logs will identify an FRU FTSS _DIV_ENDTMO zone divergence end action timed out on zone zone_id Facility FTSS Explanation When zones diverge in a Duplex system diagnostics run on the removed zone and on completion report status to the zone running the OpenVMS operating system If this end action does not occur within a reasonable timeout p...

Page 128: ...e entries will indicate an FRU FTSS _ELNKERFATAL VAXELN kernel fatal error detected on module_id in slot slot_id zone zone_id Facility FTSS Explanation The VAXELN kernel running on an I O Expansion module has detected a fatal error and has terminated This error results in the removal of the indicated I O Expansion module and associated Interface modules from the system configuration User Action Th...

Page 129: ...em error log should be examined for entries which correspond to the VAXELN master job recoverable errors These entries will indicate an FRU FTSS _JXDDBE Double bit memory fault detected on module_id in slot slot_ id zone zone_id Facility FTSS Explanation A double bit memory error has occurred This indicates a solid memory failure In a Duplex system a CPU module will be removed from service when th...

Page 130: ...E_END SBE end action complete Facility FTSS Explanation Error processing for a single bit memory error has been completed and the CPU is available to be resynchronized User Action If the CPU is automatically resynchronized by FTSS then no action is needed on the part of the user If the CPU is not resynchronized the system error log should be examined for entries which correspond to single bit erro...

Page 131: ...ce by the operating system User Action The system error log should be examined for entries which correspond to the I O miscompare errors These entries will indicate an FRU FTSS _SWMODERR Software detected failure on module_type in slot slot_ id zone zone_id Facility FTSS Explanation A system software component has detected the failure of a system module In most cases these errors indicate the fail...

Page 132: ...or log should be examined for entries which correspond to the non existent I O errors These entries will indicate an FRU FTSS _TRNSIOXLNK Transient I O fault detected on the cross link Facility FTSS Explanation A transient I O miscompare error was detected and attributed to the cross link These errors are compared to their error rate threshold If the threshold is exceeded and the system mode is no...

Page 133: ...age corresponds to a deconfiguration activity performed by EHS Each message contains information through FAO arguments that identifies the entity deconfigured by EHS FTSS _DECONFIG_ATMIO I O expansion subsystem on I O attachment module in slot slot_id zone zone_id has been removed from service Facility FTSS Explanation Due to one or more system errors the I O expansion subsystem on the indicated I...

Page 134: ...re system errors the indicated zone has been removed from service In some cases the zone may be automatically resynchronized by FTSS when it successfully completes the execution of diagnostics User Action If the zone is automatically resynchronized by FTSS after completing diagnostics no action is required on the part of the user If the zone is not automatically resynchronized the system error log...

Page 135: ...erator console after the reset action is completed The reset reason codes used by the EHS are described in Table 4 27 RDB L_REASON_VALID The 1 s complement of the reset reason code longword RDB L_DISPATCH This field is used only if the system console is to continue the OpenVMS operating system after completing reset actions In all reset cases by the EHS it will be 0 Table 4 26 System Reset Action ...

Page 136: ...failed Before the reset the OpenVMS operating system will write an error code to the module ID EEPROM through the I2C bus 6 The OpenVMS operating system will use this to reset a CPU module after determining that its memory has failed 7 An SBE was detected by the CPU in Duplex mode CPU lockstep between zones is lost on this event and it should be reestablished as soon as possible This code is used ...

Page 137: ...is area through all resets and during diagnostic execution whenever possible some catastrophic failures will prevent this from working 4 7 2 I O Expansion Module Console and Diagnostics When the EHS determines that an I O expansion module should be removed from the configuration it forces an I O hard reset on the modules This results in the I O expansion module console being invoked by hardware Wh...

Page 138: ... kernel recoverable errors 16 The module has experienced a VAXELN master fatal error 4 8 Firmware and OpenVMS Interface Data Structures Figure 4 13 shows the OpenVMS operating system and firmware data structure memory map The following sections describe the data structures used by the console Console Communication Area CCA Device Configuration Block DCB Page Frame Number Bitmap PFN The firmware co...

Page 139: ...nVMS operating system Used to control the restart operation 02 Automatic bootstrap Set by firmware when a manual bootstrap occurred 03 Reboot in progress Set by the OpenVMS operating system when a bootstrap operation is requested by the operating system using the default boot specification 04 Failsafe mode Set by firmware to indicate that the zone is in Failsafe mode Failesafe mode refers to the m...

Page 140: ...es Size of the PFN bitmap in bytes Initialized by firmware PFN bitmap checksum 4 bytes Checksum of the PFN bitmap Checksum integer sum of all bytes in the PFN bitmap System serial number 12 bytes System serial number 12 ASCII characters Initialized by firmware Copied from the CPU module data EEPROM Zone A DCB offset 4 bytes Offset to the Zone A DCB Offset is the byte offset signed from the CCA bas...

Page 141: ...tion Saved register block 132 bytes Register block saved by the OpenVMS operating system on a CPU MEM fault Initialized and used by the operating system Reserved 64 bytes Reserved for future expansion 4 8 1 1 Duplex Compatibility Test On firmware entry the console program verifies a number of conditions that are required for system operation in Duplex mode These conditions determine if the zone is...

Page 142: ...tate Ability of the CPU console firmware to run in cross link in Duplex mode Table 4 32 lists the test failure codes Each bit represents the results of checking the given condition The test will attempt to check all conditions and updates the bits as it performs the test set bit indicates failure Table 4 32 Duplex Compatibility Test Failure Codes Failure Code Bit Number Code Description 00 CPU sel...

Page 143: ...matches between zones 21 CPU data EEPROM is bad 22 CPU data EEPROM system wide area mismatches between zones 23 CPU memory configuration mismatches between zones 24 Cables cross link and or resynch are not functional 25 CPU is in burnin state 26 Ethernet EEPROM address mismatches between zones 27 CPU console firmware cannot be synchable cannot run in Duplex mode 31 28 Reserved for future use 4 8 1...

Page 144: ...h 8 bytes Physical address where console will jump In the Model 810 only the first 4 bytes are used Upper 4 bytes must be 0 Dispatch reason complement Base 0Ch 4 bytes The 1 s complement of the dispatch reason code Used for checking the dispatch block validity 4 8 1 3 Boot Parameter Block Description The boot parameter block BPB is a structure built by firmware to reflect the primary bootstrap cod...

Page 145: ...ibes the DCB components Table 4 37 describes the DCB entry components Table 4 36 DCB Components Component Length Description Number of entries 4 bytes Number of entries in the DCB Initialized by firmware Is 0 if no entries are present DCB entries 168 bytes per entry An entry describes a module found by the firmware Initialized by firmware Maximum number of entries is eight See Table 4 37 for entry...

Page 146: ...le is bad Firmware status 1 byte Module status as marked by firmware and maintained by firmware Codes are initially copied from the module ID EEPROM Valid codes in hex are A5 Module is good non A5 Module is bad Module name 4 bytes ASCII module name Copied from the module ID EEPROM Module serial number 12 bytes Module serial in ASCII Copied from the module ID EEPROM Hardware revision 6 bytes Identi...

Page 147: ...rved 64 bytes Reserved for future use 4 8 2 1 Sub Device Configuration Blocks The SubDCBs reflect the configuration of the interface or memory modules attached to a module SubDCBs may be available for the CPU and I O ATM modules The SubDCB is built by firmware during the power up sequence and updated each time INIT and BOOT are executed A SubDCB is present when there are interface modules attached...

Page 148: ... Entry 1 Number of Entries DCB Entry 1 DCB Entry 2 DCB Entry n 1 DCB Entry n SubDCB for DCB Entry n DCB Base Offset DCB Base Offset CCA Base Offset MR 0020 93RAGS 4 8 2 2 CPU Module SubDCB The CPU SubDCB is used to represent the memory modules MMBs available on the CPU module Table 4 38 describes the CPU SubDCB components Table 4 39 describes the CPU SubDCB entry components 4 64 Error Handling and...

Page 149: ...red usable by the OpenVMS operating system The bitmap is built by diagnostics as a side effect of the memory tests run during the power up sequence The bitmap starts on a page boundary and resides at the top of memory The bitmap requires 1 Kbyte for each 4 Mbytes of main memory that is A 32 Mbyte system requires an 8 Kbyte bitmap A 512 Mbyte system requires a 128 Kbyte bitmap The bitmap does not m...

Page 150: ...er FRU Information Block FRU TYPE 00000004 Module in zone B FRU DATA 00000001 CPU in slot 0 Deconfiguration Information FLT FLGS BEFORE 33003301 Full configuration active Zone A CPU present Zone B CPU present Zone A I O present Zone B I O present Zone A CPU in use Zone B CPU in use Zone A I O in use Zone A I O in use FLT FLGS AFTER 33003301 Full configuration active Zone A CPU present Zone B CPU p...

Page 151: ...DR 61200034 SYSADR 61200034 X DMAADR 0269BC00 DMAADR 0269BC00 X DMA Address Register Invalid JCSR_A CTL STAT 00000088 System errors enabled Bcache on JCSR_B Register Invalid DIAG_P_A REG CAC00000 DMA most error non crc Burn in mode I O divide 6 CPU divide A DIAG_M_A REG CAC00000 DMA most error non crc Burn in mode I O divide 6 CPU divide A DIAG_P_B Register Invalid DIAG_M_B Register Invalid ATMERR...

Page 152: ...k reflects the content of the four fields of the Fault Summary Block The FAULT ID FAULT FLAG FRU TYPE and FRU DATA fields should always be reviewed They will generally provide the most immediate FRU information The system operating mode has been changed from Duplex to Degraded Duplex with Zone A as the master A solid error has been identified and the FRU removed from service However if the CPU has...

Page 153: ...uplex XLNK MODE AFTER 02 Master FRU Information Block FRU TYPE 00000004 Module in zone B FRU DATA 00000001 CPU in slot 0 Deconfiguration Information FLT FLGS BEFORE 33003301 Full configuration active Zone A CPU present Zone B CPU present Zone A I O present Zone B I O present Zone A CPU in use Zone B CPU in use Zone A I O in use Zone A I O in use FLT FLGS AFTER 31003300 Zone A CPU present Zone B CP...

Page 154: ...n crc Burn in mode I O divide 6 CPU divide A MMBERR0 REG 01010101 MMB 3 double bit error MMBERR1 REG 00000000 ATMERR REG 40404040 Zone ID B DMA STAT REG 00000040 CPU I O error DMAADR 0269BC00 DMAADR 0269BC00 X SERCSR REG 00000080 Loopback request Enable query interrupt SERMODE REG 00002101 Slave Clock fault enable Zone ID 0 A 1 B PCADR 00000000 SAVPSL REG 0000B039 C BIT N BIT T BIT INTEGER OVERFLO...

Page 155: ...r Mode 0 X COMPAT STAT REG 00006008 ATM self test failed ATM ID EEPROM is bad ATM ID EEPROM has bad os status DIAG STATUS REG 00000000 Register is not VALID This block reflects the content of the four fields of the Fault Summary Block This entry type end action is provided after diagnostics have completed running on a zone or CPU which has been removed from service as a result of a system error Th...

Page 156: ...d XLNK MODE ERROR 02 Master XLNK MODE AFTER 02 Master FRU Information Block FRU TYPE 00000004 Module in zone B FRU DATA 00000001 CPU in slot 0 Deconfiguration Information FLT FLGS BEFORE 31003300 Zone A CPU present Zone B CPU present Zone A I O present Zone B I O present Zone A CPU in use Zone A I O in use Zone A I O in use FLT FLGS AFTER 31003301 Zone A CPU present Zone B CPU present Zone A I O p...

Page 157: ... FF DIAG TEST NUM 255 DIAG GROUP NUM 0F DIAG GROUP NUM 15 Diag Flag 7 X This block reflects the content of the four fields of the Fault Summary Block The system was unable to synchronize and reach Duplex mode Consequently the before and after XLINK_MODE fields Fault Summary Block reflect Degraded Duplex mode Since the Zone B CPU was unsynchable it is not in use The Zone B CPU was removed from serv...

Page 158: ......

Page 159: ...Single sided SIMMs 4 Mbytes per SIMM 54 21139 CA Double sided SIMMs 8 Mbytes per SIMM 54 21139 DA I O attachment module ATM 54 21083 01 Zone control panel 54 22130 01 Fan current sense board FCSB 54 22126 01 Console extender module 54 21067 01 Cross link assembly 70 03710 01 Fan 12 27848 01 Power AC front end unit FEU H7884 AA 5V regulator DC5 H7179 AA 3 3V regulator DC3 H7178 AA Power system cont...

Page 160: ...e TF85 TA drive CK KDXDA BA 4 Gbyte half rack storage array with two RF73 drives and one SF73 HK assembly 1 7 Gbyte half rack storage array with two SF35 drives and one SF35 HK assembly Cables DIM to storage device with terminator 84 inches 17 03537 03 DIM to storage device with terminator 62 inches 17 03537 02 DIM to storage device with terminator 24 inches 17 03537 01 Fan to fan tray 17 03514 01...

Page 161: ...eplacement procedures Cold swaps Warm swaps During a cold swap you shut down the zone that houses the faulty FRU while the operating system continues to run in the other zone FRUs that require cold swaps include Logic modules Fan modules Power supplies DIM modules EIM modules Zone control panel During a warm swap the power remains on in both zones The operating system continues to run in both zone...

Page 162: ...e system manager 1 Enter the SHOW ZONE command to see the status of each zone Active The zone is running Stopped The zone is not running the operating system It may be running diagnostics or is available for synchronizing Absent The zone is not available Synchronizing The zone is synchronizing with the other zone Providing I O only The zone has detected a CPU MEM fault and has placed the CPU and m...

Page 163: ... 5 2 How to Verify Zone Shutdown SHOW ZONE Displays the status of each zone Zone A is ACTIVE Zone A is running Zone B is ABSENT Zone B has been shut down 5 3 4 Starting Up a Zone Typically the startup is performed by the operator or the system manager 1 At the zone control panel A or B press the Logic Power ON switch 2 Enter the SHOW ZONE command to verify that the zone is shut down 3 Enter the ST...

Page 164: ...RU removal and replacement procedures Caution Service procedures may be performed only by qualified personnel They must be familiar with ESD procedures and power procedures for the Model 810 system Excessive shock or incorrect handling can damage the logic modules Note When specific replacement procedures are not given replace the FRU by reversing the steps in the removal procedure 5 6 Error Handl...

Page 165: ...rews Module Release Levers ATM Module CPU Module Table 5 3 CPU Module and ATM Module Removal Procedure Step Action 1 Ask the operator or system manager to shut down the zone using the procedure in Section 5 3 2 2 Open the front door of the cabinet 3 Loosen the captive screws on the module The CPU module has four captive screws the ATM module has two captive screws 4 Open the module release levers ...

Page 166: ... 9 2 D G MMB1 SIMMs Row D SIMMs Row C SIMMs Row B SIMMs Row A CPU Module Retaining Clip Table 5 4 SIMM Removal Procedure Step Action 1 Ask the operator or system manager to shut down the zone using the procedure in Section 5 3 2 2 Open the front door of the cabinet 3 Remove the CPU module using the procedure in Table 5 3 4 Press the two retaining clips until the SIMM pops up at a 45 degree angle 5...

Page 167: ...m manager to shut down the zone using the procedure in Section 5 3 2 2 Open the front door of the cabinet 3 Remove the CPU module using the procedure in Table 5 3 4 The MMBs are tension mounted on the CPU module with two screws These screws are located on the MMB mounting brackets Loosen one screw by turning it two or three times Then loosen the other screw the same way Alternate between the two s...

Page 168: ...om the faulty MMB and installed in the same locations on the replacement MMB 7 Remove the SIMMs from the MMB using the procedure in Table 5 4 5 4 4 Fan and FCSB Figure 5 5 shows the location of the fan Figure 5 6 shows the location of the FCSB Table 5 6 describes the removal procedure Figure 5 5 Fan Location CPU Cabinet Front MR 0439 92RAGS Captive Screws Fan Handle 5 10 Error Handling and Analysi...

Page 169: ...e screws that secure the fan in the CPU cabinet 6 Grasp the handle and pull the fan out of the cabinet 7 Locate the FCSB inside the fan assembly 8 Disconnect the FCSB from the fan tray to FCSB cable See Figure 5 6 9 Disconnect the FCSB from the FCSB to centerplane cable See Figure 5 6 10 Remove the FCSB from the four mounting standoffs See Figure 5 6 Figure 5 6 FCSB Location Fan Tray to FCSB Cable...

Page 170: ...e DSSI disk drawer Table 5 7 describes the RF35 disk drive removal procedure Figure 5 7 RF35 Disk Drive Location Release Lever Captive Screws 4 Release Pin LDC Bracket Phillips Screws 6 RF35 Disk Drive Bracket Release Pin Captive Screws M R 0 0 2 5 9 3 D G 5 12 Error Handling and Analysis ...

Page 171: ...I disk drive rack in the CPU cabinet 5 Pull the DSSI disk drive rack out until it locks in place 6 Swing the LDC bracket out until you can see the disk drives See Figure 5 7 7 Label the DSSI power and disk signal cables and disconnect them from the RF35 drive you are removing 8 Loosen the captive screws at the bottom of the drive 9 Remove the drive and bracket 10 Remove the six Phillips screws tha...

Page 172: ...disk drives See Figure 5 7 9 Label each of the RF35 disk drives 1 10 Label the DSSI power and disk signal cables and disconnect them from each of the RF35 drives 11 Loosen the captive screws at the bottom of each of the drives 12 Remove all the drives from the DSSI disk drawer 13 At the rear of the DSSI disk drawer label the two DSSI cables and the power cable Then disconnect them 14 Press the rel...

Page 173: ...wn the zone using the procedure in Section 5 3 2 2 Open the front door of the cabinet 3 Loosen the four captive screws that secure the zone control panel on the cabinet 4 Grasp the handle and pull the zone control panel out until you can access the controller module signal cable 5 Disconnect the signal cable from the controller module 6 Remove the six Phillips screws that secure the controller mod...

Page 174: ...four FRUs Figure 5 9 shows the locations of the modules Table 5 10 describes the removal procedure Figure 5 9 FEU 3 3V Regulator 5V Regulator and PSC Locations Rear CPU Cabinet MR 0443 92RAGS FEU Circuit Breaker 3 3V Regulator 5V Regulator PSC Release Handle 5 16 Error Handling and Analysis ...

Page 175: ... the procedure in Section 5 3 2 2 Open the rear door of the cabinet 3 Set the FEU circuit breaker to the off position 4 If you are removing the FEU disconnect the ac power cable from the FEU 5 Loosen the screws that secure the module in the cabinet The FEU is secured with four screws The 3 3V regulator 5V regulator and PSC are secured with two screws 6 Grasp the module release handles and pull the...

Page 176: ... tool Figure 5 10 Cross Link Assembly Rear CPU Cabinet MR 0447 92RAGS Upper Retaining Bar Crosslink Module Middle Retaining Bar Crosslink Cable Crosslink Module Upper Retaining Bar Middle Retaining Bar Note The cross link assembly consists of two cross link modules one per zone and one cross link cable These three parts are considered to be one FRU 5 18 Error Handling and Analysis ...

Page 177: ...emove the four screws from the middle retaining bar 5 Insert the module extraction tool into the hole in the cross link module Turn the module extraction tool to the right until it is fastened to the module See Figure 5 11 6 Pull the cross link module out of the cabinet 7 Repeat steps 3 through 6 for the other zone Figure 5 11 Module Extraction Tool Tighten Loosen Pull to Remove Module Extraction ...

Page 178: ...r module Figure 5 13 shows the layout of the console extender module Table 5 12 describes the removal procedure Figure 5 12 Console Extender Module Location Rear CPU Cabinet MR 0036 93RAGS Upper Retaining Bar Middle Retaining Bar Console Extender Module 5 20 Error Handling and Analysis ...

Page 179: ...vices connected to the console extender module 6 Label any cables connected to the console extender module Then disconnect them See Figure 5 13 7 Insert the module extraction tool into the hole in the console extender module Turn the tool to the right until it is fastened to the module See Figure 5 11 8 Pull the console extender module out of the cabinet Figure 5 13 Console Extender Module Layout ...

Page 180: ...extender modules Table 5 13 describes the removal procedure Figure 5 14 DSSI Extender Module Locations Rear CPU Cabinet MR 0032 93RAGS Upper Retaining Bar Middle Retaining Bar DSSI Extender Modules DIMs DSSI Cables DIMs DSSI Extender Modules 5 22 Error Handling and Analysis ...

Page 181: ...bar 4 Remove the four screws from the middle retaining bar 5 Turn off all the devices connected to the console extender module 6 Label the two DSSI cables and disconnect them from the module See Figure 5 14 7 Insert the module extraction tool into the hole in the DSSI extender module Turn the tool to the right until it is fastened to the module See Figure 5 11 8 Pull the DSSI extender module out o...

Page 182: ...ules Table 5 14 describes the removal procedure Caution Removing replacing the CAMP module without shutting down 48V_DRCT may cause damage to the CAMP module Figure 5 15 CAMP Module Locations Rear CPU Cabinet MR 0475 92RAGS CAMP Module 5 24 Error Handling and Analysis ...

Page 183: ...aker to the off position 4 Remove the four screws from the upper retaining bar 5 Remove the four screws from the middle retaining bar 6 Turn off all the devices connected to the CAMP module 7 Insert the module extraction tool into the hole in the CAMP module Turn the tool to the right until it is fastened to the module See Figure 5 11 8 Pull the CAMP module out of the cabinet Error Handling and An...

Page 184: ...terface logic modules Figure 5 17 shows how to remove the DIMs Table 5 15 describes the removal procedure Figure 5 16 DIM Location Rear CPU Cabinet MR 0433 92RAGS Middle Retaining Bar Lower Retaining Bar Interface Logic Modules DIMs and EIMs 5 26 Error Handling and Analysis ...

Page 185: ...t 3 Remove the four screws from the middle retaining bar 4 Remove the four screws from the lower retaining bar 5 Turn off all the devices connected to the DIM you are removing 6 Disconnect the DSSI cable from the DIM by loosening the two thumb screws See Figure 5 17 7 Insert the module extraction tool into the hole in the DIM Turn the tool to the right until it is fastened to the module See Figure...

Page 186: ...terface logic modules Figure 5 18 shows how to remove the EIMs Table 5 16 describes the removal procedure Figure 5 18 EIM Removal Rear Expansion Cabinet CPU Cabinet MR 0455 92RAGS Ethernet Switch Ethernet Cable Connector Ethernet Cable Terminator 5 28 Error Handling and Analysis ...

Page 187: ...l to the right until it is fastened to the module See Figure 5 11 9 Pull the EIM out of the cabinet 5 4 15 DSSI Cable Removal and Replacement Table 5 17 describes the removal procedure Table 5 17 DSSI Cable Removal Procedure Step Action 1 Ask the operator or system manager to shut down the zone using the procedure in Section 5 3 2 2 Open the rear door of the cabinet 3 Turn off all the devices conn...

Page 188: ...es the removal procedure Warning Two people are required to lift and carry the TF85C BA tape drive enclosure Figure 5 19 TF85C BA Tape Drive Rear View 2 3 0 1 1 5 FAULT FAULT FAULT Power Supply Fault Indicator Behind Panel Line Voltage Selector Switch Behind Panel M R 0 4 5 4 9 2 D G DSSI Connectors 5 30 Error Handling and Analysis ...

Page 189: ...t of the drive set the power switch to off 0 All the indicators should be off 5 Disconnect the power cable from the rear of the drive See Figure 5 19 6 Disconnect the two DSSI cables from the rear of the drive See Figure 5 19 7 At the front of the drive remove the three screws that secure the tape drive enclosure in the cabinet See Figure 5 20 8 Slide the tape drive enclosure out of the expansion ...

Page 190: ...w to remove an SF73 disk ISE from a drive Table 5 19 describes the removal procedure Warning Two people are required to lift and carry the SF73 disk drive enclosure Figure 5 21 SF73 Disk Drive Rear View 2 3 0 1 1 5 FAULT FAULT FAULT 1 0 Power Supply Fault Indicator Behind Panel Line Voltage Selector Switch Behind Panel AC Power Switch M R 0 4 2 2 9 2 D G DSSI Connectors 5 32 Error Handling and Ana...

Page 191: ...e See Figure 3 9 4 Disconnect the two DSSI cables from the rear of the drive See Figure 3 9 5 Remove the mounting screws from the retainers that secure the drive enclosure in the cabinet See Figure 5 23 6 Slide the disk drive enclosure out of the expansion cabinet 7 Remove the retainer screws that secure the retainers on the disk drive enclosure See Figure 5 23 8 Loosen the captive screws that sec...

Page 192: ...Figure 5 23 SF73 Disk Drive Enclosure Removal M R 0 4 8 4 9 2 D G Chassis Retainer Retainer Screws Mounting Screws Retainer Screws Retainer 5 34 Error Handling and Analysis ...

Page 193: ...Ready Fault DSSI ID d i g i t a l Ready N O T E T O I L L U S T R A T O R T h i s w a s c r e a t e d b y r o t a t i n g S H R _ x 1 0 7 4 A _ 8 9 _ S C N R W Z 1 2 0 S H R X 0 1 2 8 9 0 S C N T H I S R E P R E S E N T S A R F 7 2 S H R X 0 1 3 5 9 0 M R 0 0 3 4 9 3 D G Skid Plate Guide DSSI Cable 10 Pin OCP Cable 6 Pin Power Cable Disk ISE Error Handling and Analysis 5 35 ...

Page 194: ...5 disk ISE from the storage array Table 5 20 describes the removal procedure Warning Two people are required to lift and carry the SF35 storage array Figure 5 25 SF35 Storage Array Rear View C D B A E F M R 0 4 2 1 9 2 D G 2 3 0 1 1 5 FAULT FAULT FAULT 1 0 Power Supply Fault Indicator Behind Panel Line Voltage Selector Switch Behind Panel AC Power Switch d i g i t a l DSSI Connectors 5 36 Error Ha...

Page 195: ...t e Pr ot ec t Fa ult D C A B F E F E D C B A Fr on t F E D C B A Re ar Front Rear C D B A E F Rear Front A B C D E F A B C D E F A B C D E F A B C D E F Front Rear Ready Write Protect Fault M R 0 4 7 0 9 2 D G Operator Control Panel OCP Drive DC Power Switches Error Handling and Analysis 5 37 ...

Page 196: ...from the rear of the storage array See Figure 3 7 4 Disconnect the two DSSI cables from the rear of the storage array See Figure 3 7 5 Remove the mounting screws from the retainers that secure the storage array in the cabinet See Figure 5 23 6 Slide the disk drive enclosure out of the expansion cabinet 7 Remove the retainer screws that secure the retainers on the storage array See Figure 5 23 8 Re...

Page 197: ...the system Table 5 21 describes the removal procedure Warning Two people are required to lift and carry the TF857 CA tape drive enclosure Figure 5 28 TF857 CA Tape Drive Rear View M R 0 4 2 0 9 2 D G DSSI Cable Tiewraps Power Cable Push Cable Tie Cable Clip Error Handling and Analysis 5 39 ...

Page 198: ...SI cables from the rear of the drive See Figure 5 28 7 Remove the mounting screws from the retainers that secure the drive enclosure in the cabinet See Figure 5 23 8 Slide the tape drive enclosure out of the expansion cabinet 9 Loosen the shipping restraint screw until the shipping bracket drops See Figure 5 29 If the shipping bracket does not drop when you loosen the shipping restraint screw push...

Page 199: ...r the node ID DIP switch location Figure 5 30 Setting the TF857 Tape Loader Node ID 1 2 4 5 0 W rite Protect Eject Load Unload Slot Select Load Fault 2 3 4 1 2 3 4 1 M R 0 4 6 7 9 2 D G Controller Module Drive Enclosure TF857 Tape Drive Assembly Node ID DIP Switch Error Handling and Analysis 5 41 ...

Page 200: ...shows an international power distribution box Table 5 22 describes the removal procedure Figure 5 31 Domestic Power Distribution Box I CB M R 0 0 4 4 9 3 D G Access Hole DEC Power Bus Switch Circuit Breaker AC Power Cable AC Power Outlets 8 Hex Screws Hex Screws 5 42 Error Handling and Analysis ...

Page 201: ...re 5 31 or Figure 5 32 4 If you are removing a domestic power distribution box disconnect the ac power cable from facility power See Figure 5 31 If you are removing an international power distribution box disconnect the ac power cable from the ac power connector and from facility power See Figure 5 32 5 Disconnect any ac power cables connected to the ac power outlets and route the cables through t...

Page 202: ......

Page 203: ...ogram name to be executed on the target storage system nodename is the node name of the ISE You can use SET HOST DUP to create a virtual terminal connection to the MSCP DUP server and to execute a utility or diagnostic program on the MSCP storage controller that uses the DUP standard dialogue Once the connection is established operations are under the control of the utility or diagnostic program W...

Page 204: ...s Press the SU switch to disable the MSCP TMSCP server within the ISE VAXft Systems Owner s Manual SF72 or SF 73 Set the drive positions DSSI ID number and the left most MSCP to disable the ISE The icon on the front of the door indicates the location of the drive VAXft Systems Operating Information SF35 Press the MSCP switch to disable the ISE The MSCP switch is located on the Operator Control Pan...

Page 205: ...followed carefully If a parameter is not entered correctly then a system reboot is necessary or the ISE and possibly the system is rendered unusable The VMS operating system recognizes an ISE by its unique values for the NODENAME and SYSTEMID parameters If only one of these parameters is changed VMS inhibits connections to the old and new parameters for the ISE Variations of this procedure depend ...

Page 206: ...D 108 E 109 110 F 111 Rear Replacement in a system that is running Installation in a system that is running When replacing an ISE or installing a new ISE determine the parameter values for the ISE before performing the warm swap procedure Assign values for each of the ISE parameters described in Table 6 3 6 4 Managing Integrated Storage Elements ...

Page 207: ...he unit Follow the unit numbering scheme described in Section 6 5 or use one that meets the requirements 1RF series devices only More information is available on ISE parameters in the RF TF series installation guides 6 6 1 Setting ISE Parameters Digital Equipment Corporation recommends maintaining a worksheet of the parameters for all ISEs as well as the serial number of each ISE This is especiall...

Page 208: ...ed 2 Determine whether the VMS DUP class driver is loaded by entering the following DCL command SHOW DEVICE FYA0 Return If the driver is not loaded load it as follows MCR SYSGEN Return SYSGEN CONNECT FYA0 NOADAPTER Return SYSGEN EXIT Return 3 Enter SET HOST DUP to establish a DUP connection with the ISE as follows SET HOST DUP SERVER MSCP DUP TASK PARAMS nodename This invokes DUP on the ISE and ru...

Page 209: ...P count 3 CDDB link 80344C30 Contrl ID 94100302 Contr timeout 60 PDT address 802A5F80 01644041 Reinit Count 0 Original OCB 00000000 Response ID 00000000 Wait UCB Count 0 UCB chain 802D65D0 MSCP Cmd status FFFFFFFF I O request queue is empty Press RETURN for more SDA EXIT Return SHOW DEVICE DI Return Device Device Error Volume Free Trans Mnt Name Status Count Label Blocks Count Cnt 1 DIA22 RIRRBA M...

Page 210: ... Label Blocks Count Cnt 1 DIA21 RICYAA Unavailable 5 4 Set the ISE power switch to off 0 Wait 45 seconds for drive to stop spinning and for RF disks the interlock solenoid to release 5 Remove the ISE from the slot Follow the steps in the device owner s manual and observe all FRU handling procedures 6 6 3 ISE Replacement When you replace an ISE in a system that is running use the following steps to...

Page 211: ...time In the sample output below R1QSAA is the replacement ISE SHOW CLUSTER Return View of Cluster from system ID 63973 node CLOUDS SYSTEMS MEMBERS NODE SOFTWARE STATUS CLOUDS VMS V5 4 MEMBER RICYAA RFX V2001 RIRRBA RFX V200 R1QSAA RFX V200 6 Determine whether the VMS DUP class driver is loaded by entering the following DCL command SHOW DEVICE FYA0 Return If the driver is not loaded load it by ente...

Page 212: ...Radix FORCENAM 0 0 Boolean 0 1 B PARAMS SHOW UNITNUM Return Parameter Current Default Type Radix UNITNUM 0 0 Word Dec U PARAMS SET UNITNUM 21 Return PARAMS SHOW FORCEUNI Return Parameter Current Default Type Radix FORCEUNI 1 1 Boolean 0 1 U PARAMS SET FORCEUNI 0 Return PARAMS WRITE Return Changes require controller initialization ok Y N Y Initializing HSCPAD S REMPGMEND Remote program terminated m...

Page 213: ... the SU switch button SF 72 or SF73 Set the MSCP enable switch SF35 Press the MSCP Fault switch LED is green when enabled 2 Set the ISE power switch to on 1 Wait for the drive to start spinning and on RF series disks the interlock solenoid to lock 3 If you have an RF series disk release the server setup switch If you have an SF disk continue with Step 4 4 Refer to Table 6 3 and Section 6 6 1 and s...

Page 214: ...ameter Current Default Type Radix NODENAME R1QSAA RF31 String Ascii PARAMS SET NODENAME DISK22 Return PARAMS SHOW ALLCLASS Return Parameter Current Default Type Radix ALLCLASS 0 0 Byte Dec B PARAMS SET ALLCLASS 1 Return PARAMS SHOW FORCENAM Return Parameter Current Default Type Radix FORCENAM 0 0 Boolean 0 1 B PARAMS SHOW UNITNUM Return Parameter Current Default Type Radix UNITNUM 0 0 Word Dec U P...

Page 215: ...lable to the VMS operating system 8 On SF series drives enable the MSCP switch Note The SHOW CLUSTER command continues to show the name of the ISE you replaced This does not harm the system After the next reboot the new ISE name appears Managing Integrated Storage Elements 6 13 ...

Page 216: ......

Page 217: ...e check during execution CPM K_HALT 06 Halt instruction executed CPM K_SCB_ERR3 07 SCB vector bits 01 00 11 CPM K_SCB_ERR2 08 SCB vector bits 01 00 10 CPM K_CHM_FRM_ISTK 0A CHMx executed while on interrupt stack CPM K_CHM_TO_ISTK 0B CHMx to interrupt stack CPM K_SCB_READ_ERR 0C SCB read error CPM K_MERR_V 10 ACV or TNV during machine check CPM K_KSP_V 11 ACV or TNV during KSP exception CPM K_DBL_E...

Page 218: ...issued to stop a zone 0009 Unexpected machine check has occurred 000A Software detected failure has occurred 000B Solid NXIO error has occurred 000C Excessive transient NCIO errors have occurred 000D A solid IO error has occurred 000E Excessive transient IO errors have occurred 000F Excessive VAXELN kernel recoverable errors have occurred 0010 A VAXELN master fatal error has occurred 0011 A VAXELN...

Page 219: ...sued to stop a zone 0009 Unexpected machine check has occurred 000A Software detected failure has occurred 000B Solid NXIO error has occurred 000C Excessive transient NCIO errors have occurred 000D A solid IO error has occurred 000E Excessive transient IO errors have occurred 000F Excessive VAXELN kernel recoverable errors have occurred 0010 A VAXELN master fatal error has occurred 0011 A VAXELN j...

Page 220: ...All bits in this register have the following characteristics default 0 type ro reset hr Figure A 1 System Fault Register 07 06 05 04 03 02 01 00 15 14 13 12 11 10 09 08 23 22 21 20 19 18 17 16 31 30 29 28 27 26 25 24 MR 0583 92RAGS SFB XLM LCK RSA CBG PWG CPB CPA HTB HTA MFB MFA MDB MDA MSB MSA JDB JDA JSB JSA NXB NXA IOB IOA DNB DNA DMB DMA Register Address CPU E110 1100 CCA offset 15C 31 SFB Sol...

Page 221: ...es a high level assertion on the Halt Request line coming from the Xlink The high level will remain until a 1 is written to the bit If the Halt Error signal line is still high after the write 1 to clear the bit is again set to 1 18 HTA Halt Error Zone A Latches a high level assertion on the Halt Request line coming from the Xlink The high level will remain until a 1 is written to the bit If the Ha...

Page 222: ...A Set when a single bit ECC error is detected on the internal Jet Bus ECC checker and is detected in memory The check operation is only triggered during Jet Bus transactions The bit is set regardless of the state of the Error Enable bit The error is automatically corrected on JXD reads from memory Detection of this error causes the current DMA address to be latched The DMA operation is allowed to ...

Page 223: ...A_BASE 160 31 30 DL Data length 00 Hexword 01 Longword 10 Quadword 11 Octaword 29 00 ADR 30 bit error address latched on CPU operations to the JXD A 4 3 DMA Error Address DMAADR Register When a single bit ECC error is detected at the JXD the current DMA sub transfer address into main memory is latched in this register and an IPL29 interrupt is generated Software allows the DMA to complete and late...

Page 224: ...ex E P 1E9AD60 examine saved SYSADR register contents from CCA_BASE 160 P 01E9AD60 799F0000 Zone B slot 17 P card address CCA Base Address MEMORY SIZE CCA_BASE 32 Mbyte 1E9AC00 64 Mbyte 3E9AC00 96 Mbyte 5E9AC00 128 Mbyte 7E9AC00 160 Mbyte 9E9AC00 192 Mbyte BE9AC00 224 Mbyte DE9AC00 256 Mbyte FE9AC00 The SYSFLT register indicates a NXIO nonexistent I O error The SYSADR register contains a 30 bit ad...

Page 225: ...AF FFFF F2FF FFFF F800 0000 Reserved for Zone B M 8 Zone B I O ATM Slot 1 M 9 F900 0000 Unsupported Zone B I O M B F FM00 0000 FMFF FFFF F998 0000 Zone B ATM Pcard Slot 10 P 8 Zone B ATM Pcard Slot 11 P 9 Zone B ATM Pcard Slot 12 P A Zone B ATM Pcard Slot 13 P B Zone B ATM Pcard Slot 14 P C Zone B ATM Pcard Slot 15 P D Zone B ATM Pcard Slot 16 P E Zone B ATM Pcard Slot 17 P F F999 0000 F99A 0000 F...

Page 226: ...h which the CPU microcode dispatches interrupts and exceptions Each SCB vector has the format shown in Figure A 6 Figure A 6 System Control Block Vector Format 31 30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 07 06 05 04 03 02 01 00 15 14 13 12 11 10 09 08 Longword Address of Service Routine Code MR 0022 93RAGS Longword Address of Service Routine 31 02 Longword Address Virtual address of the servic...

Page 227: ...eged instruction Fault 0 14 Customer reserved instruction Fault 0 XFC instruction 18 Reserved operand Fault abort 0 Not always recoverable 1C Reserved addressing mode Fault 0 20 Access control violation vector alignment fault Fault 2 Parameters are virtual address and status code 24 Translation not valid Fault 2 Parameters are virtual address and status code 28 Trace pending Fault 0 2C Breakpoint ...

Page 228: ... 8C Software level 3 Interrupt 0 Ordinarily used for process scheduling 90 to BC Software levels 4 to 15 Interrupt 0 C0 Interval timer Interrupt 0 IPL is 16 hex C4 Unused C8 Emulation start Fault 10 Same mode exception FPD 0 parameters are opcode PC specifiers CC Emulation continue Fault 0 Same mode exception FPD 1 parameters are opcode PC specifiers D0 Device vector Interrupt 0 IPL is 14 hex D4 D...

Page 229: ...SE zone parameter worksheets B 2 Individual ISE Parameter Worksheets Use the following worksheets to record parameters for each ISE Serial Number NODENAME SYSTEMID ALLCLASS UNITNUM FORCEUNI FORCENUM Serial Number NODENAME SYSTEMID ALLCLASS UNITNUM FORCEUNI FORCENUM MR 0052 93RAGS ISE Parameter Worksheets B 1 ...

Page 230: ...E SYSTEMID ALLCLASS UNITNUM FORCEUNI FORCENUM Serial Number NODENAME SYSTEMID ALLCLASS UNITNUM FORCEUNI FORCENUM MR 0053 93RAGS Serial Number NODENAME SYSTEMID ALLCLASS UNITNUM FORCEUNI FORCENUM B 2 ISE Parameter Worksheets ...

Page 231: ...No NODENAME UNITNUM Serial No NODENAME UNITNUM Serial No NODENAME UNITNUM Serial No Serial No NODENAME NODENAME UNITNUM UNITNUM Serial No Serial No NODENAME NODENAME UNITNUM UNITNUM Serial No Serial No NODENAME NODENAME UNITNUM UNITNUM Serial No Serial No NODENAME NODENAME UNITNUM UNITNUM MR 0054 93RAGS ISE Parameter Worksheets B 3 ...

Page 232: ...rial No NODENAME UNITNUM Serial No Serial No NODENAME NODENAME UNITNUM UNITNUM Serial No Serial No NODENAME NODENAME UNITNUM UNITNUM Serial No Serial No NODENAME NODENAME UNITNUM UNITNUM Serial No Serial No NODENAME NODENAME UNITNUM UNITNUM MR 0054 93RAGS B 4 ISE Parameter Worksheets ...

Page 233: ... 2 22 3 31 Console communications area data structures 4 55 Console extender module removal and replacement 5 20 Controls and indicators disk drawer 3 19 CPU and expansion cabinets system component descriptions 1 1 CPU and memory deconfiguration actions 4 14 CPU module removal and replacement 5 7 CPU module subDCB data structures 4 64 CPU or zone unsynchable error log entry 4 72 CPU ROM based diag...

Page 234: ... FEU removal and replacement 5 16 Firmware and OpenVMS interface data structures 4 54 Firmware interfaces 4 50 FRU deconfiguration 4 13 FRU handling 5 4 FRU information 4 22 FRU isolation 4 12 FRU list 5 1 FRUs 4 12 access 5 5 FTSS event reporting interface 4 40 G General troubleshooting procedure system maintenance 3 4 H Halt codes console halt codes A 3 processor halt codes A 1 I I O expansion m...

Page 235: ... error register descriptions A 8 RF35 disk drawer disk drives 3 19 RF35 disk drive removal and replacement 5 12 ROM based diagnostics system diagnostics 3 29 S SCB description A 10 Server setup switch 6 2 Services error handling 4 1 SET HOST 6 1 SF35 storage array removal and replacement 5 36 SF35 BK HK JK storage array disk drives 3 21 SF73 disk drive removal and replacement 5 32 SF73 HK JK stora...

Page 236: ... 4 36 V 5V regulator removal and replacement 5 16 3 3V regulator removal and replacement 5 16 VAXELN detected errors fault data 4 30 VAXELN error handling 4 10 W Warm swapping 6 3 Z Z command system diagnostics 3 31 Zone control panel removal and replacement 5 14 system component descriptions 1 6 Zone deconfiguration actions 4 16 Index 4 ...

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