114
LIMITED WARRANTY
LIMITED WARRANTY
Digimerge Digital Video Recorder (DVR) - 5/3/1 Year Limited Hardware Warranty - 06.06.08
Warranty:
Subject to the exclusions, limitations and exceptions, Digimerge warrants to the initial end-user
purchaser that this hardware product is free from manufacturing defects under normal use for a period of
three (3) years from the documented date of purchase. Digimerge warrants the security certified Seagate
SV35 Series Hard Disc Drive (HDD) for a period of (5) years from the documented date of purchase.
Exceptions to the above warranty are:
• DVR components including, but not limited to, moving parts, motors, fans, removable flash memory.
These are warranted for a one (1) year period.
• Data loss - end users are recommended to back up the content of the hard drive on a regular basis.
• Data recovery, consequential damages, incidental damages and costs related to removal and
installation of the hard drive are not covered under this warranty and are not part of the repair or
exchange process.
Software & Consumables:
All software, accompanying documentation and consumables (including but
not limited to fuses and batteries) provided with or as part of the product are furnished AS IS, and are
excluded from warranty coverage. Digimerge is not obligated to provide the end-user with a substitute
product during the warranty period or at any time.
NOTE:
Products are subject to continuous improvement. DIGIMERGE Technologies Inc. and its
subsidiaries reserve the right to modify product design, specifications and prices, without notice and
without incurring any obligation. Software and firmware are subject to updates from time to time.
For valid warranty claims made during the warranty period, upon proper
proof of purchase
(which is
defined as a "valid form of a bill of sale or receipt from an authorized retailer or distributor showing the
original date of purchase"), defective products will, at the sole discretion of Digimerge, be repaired or
replaced with equal or better product in terms of hardware features without charge if all the conditions set
forth in this warranty are met. Any products repaired or replaced within the warranty period, shall be
warranted by Digimerge to the initial end-user purchaser for 90 days from the return shipment date, or the
remainder of the warranty term, whichever is longer. Repairs are warranted for 90 days outside the original
warranty period. Products and parts, at Digimerge's sole discretion, may be replaced with new or
refurbished items, and the products and parts replaced become the property of Digimerge. Product
returned to Digimerge must be properly packaged in its original packaging (or packaging providing the
product with protection equivalent to the original packaging) and sent, with the postage charges prepaid
via a shipping method that provides for tracking of your package, to the address provided at the time the
Return Authorization was requested. The customer is responsible for all shipping costs associated with the
return of the defective products for warranty service to Digimerge warranty/repair facilities. Products will be
returned to the end-user freight prepaid. Digimerge reserves the right to replace the original hard drive with
an equivalent one.
Exclusions and Limitations:
Any of the following will void this warranty:
1.Installation or use of the product other than strictly in accordance with the instructions contained in
the product's instruction manual;
2.If the product is subjected to operating conditions (including atmospheric, moisture and humidity
conditions) outside of the acceptable conditions specified in the product's instruction manual;
3.If the product is subjected to misuse (not adhering to instructions supplied with the product),
negligence, modification (of hardware, firmware or software) or abuse;
4.If the product is subjected to electrical short circuits or transients, accident, fire, flood or Acts of
God;
5.Adjustment, maintenance or repair of the product other than in accordance with Digimerge
approved procedures; and
6.Use of replacement parts other than those specified by Digimerge.
