DETEWE OpenPhone61, User Manual

Page: 53 / 120

Making Calls Making External/Internal Calls
49
Add Phone Numbers to Telephone Book from Lists or during a Call starting on
page 65.
Booking number
: By means of a booking number you can record the call data of
a connection to an external subscriber and save them in the OpenCom 100/
OpenCom X300 for further analysis. Booking numbers are useful, for example, for
calculating costs per client (fees and times) in an office. Select the menu item.
Under
No.
enter the booking number (8 digits maximum) and confirm your entry
with the button.
Hints on Booking Numbers
■
Entering a booking number during a call is possible only if the system adminis-
trator has activated this function for your user group. Only then will the
Booking number
menu item be displayed.
■
For external connections established by you it is important how the route that
you are using for the connection has been configured by the system administ-
rator. Among other things, the system administrator specifies whether a
booking number is entered through the system terminal menu (and therefore
during the call). He can, however, also specify that booking numbers must be
entered with a code procedure. In that case the booking number must be
entered before the call is initiated and the connection is established. It is
entered after the routing code and before the actual destination number. In
this case it is not possible to enter the booking number during the call.
■
You can also program the function “Enter booking number” to a function key
(see also
Programming Functions starting on page 102). Via this function key
you can then enter the booking number during the conversation. To program,
select the
Connections: Dial: Booking number
entry from the
Main
menu
.You can define a booking number that will be saved to the function key.
If you do not define a booking number, then you can – after pressing the
function key – enter any booking number. Ask your system administrator how
long a booking number can be (this depends on the system configuration) and
which booking numbers possibly already exist.
■
Calls made with booking numbers can be analysed with the OpenCom 100/
OpenCom X300
OpenCount web application.
Park call
: Users can park one or more callers to make other calls or put down
the receiver and engage in other activities. (This is fundamentally different from