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Feature Pack Deployment Guide

Introduction

This guide assists in the deployment of the Microsoft

Windows

Storage Server 2003 Feature

Pack on Dell

PowerVault

NAS systems. It includes topics such as installing the Feature

Pack, moving Exchange databases and transaction logs to the Windows Storage Server
computer, using Exchange database tools and applications with the Feature Pack, and
troubleshooting common problems that might occur when using Feature Pack.

Summary of Contents for PowerVault 770N

Page 1: ...Deployment Guide Microsoft Windows Storage Server 2003 Feature Pack for DellTM PowerVaultTM NAS Systems Guidelines for Deployment of the Feature Pack ...

Page 2: ...ation Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Notes Notices and Cautions NOTE A NOTE indicates important information that helps you make better use of your computer NOTICE A NOTICE indicates either potentia...

Page 3: ...rage Server Computer 18 Planning Exchange Cluster Configuration 20 Remotely Storing Files from an Active Passive Exchange Cluster 20 Remotely Storing Files from an Active Active Exchange Cluster 22 Planning for Security 22 Chapter 2 Installing the Feature Pack 23 Components Installed with the Feature Pack 24 Windows Storage Server Computer 24 Exchange Server 24 Drive Mapping on the Exchange Server...

Page 4: ...the Remote Storage Wizard 45 Moving Files by Using WSSExchMove exe 46 Verifying a Successful Move 47 Chapter 4 Using Exchange Tools and Applications 49 Planning for the Use of Exchange Tools and Applications with the Feature Pack 50 Using ESEUtil exe with the Feature Pack 52 Run from the Server that Contains the Exchange Databases 52 Run from the Exchange Server 53 Run from either the Exchange Ser...

Page 5: ...he Detailed Report 64 Report Header 65 Storage Group 65 Log Files 66 System Files 66 Store 67 Mapped Drive 67 Distributed File System Structure 67 DFS Root 68 DFS Links 68 WSSExchMapSvc 69 Errors and Warnings Encountered During Execution 69 Appendix B Additional Resources 71 Installing the Feature Pack 72 Moving Exchange Files to a Windows Storage Server Computer 72 Administering Exchange Database...

Page 6: ...Contents Feature Pack Deployment Guide 6 ...

Page 7: ...ture Pack on DellTM PowerVaultTM NAS systems It includes topics such as installing the Feature Pack moving Exchange databases and transaction logs to the Windows Storage Server computer using Exchange database tools and applications with the Feature Pack and troubleshooting common problems that might occur when using Feature Pack ...

Page 8: ...e includes Network engineers who plan the components and the Feature Pack deployment Exchange and storage administrators who perform the installation and are responsible for moving files to the storage server and for backing up and restoring the files It is assumed the reader is familiar with Exchange administration concepts and has experience with Windows Storage Server 2003 Scope The Deployment ...

Page 9: ...The Installation Guide presents hands on procedures for immediate use during the physical installation of the software and hardware and for the initial transfer of files to the Windows Storage Server computer It is included in the Feature Pack Installation Package available at support dell com and is installed on both the Windows Storage Server computer and the Exchange server during the installat...

Page 10: ...Introduction Feature Pack Deployment Guide 10 ...

Page 11: ...re Pack enables organizations to consolidate Microsoft Exchange Server 2003 database and transaction logs on a single Windows Storage Server computer This chapter describes how to plan the deployment of the Feature Pack A thorough deployment plan is essential to minimize downtime during Feature Pack installation ...

Page 12: ...enario for up to 250 mailboxes Medium capacity scenario for up to 750 mailboxes High capacity scenario for up to 1 500 mailboxes The following sections describe the recommended configuration for each of these scenarios For both performance and security reasons a dedicated Gigabit network is recommended for Exchange traffic between the Exchange server and the Windows Storage Server computer in all ...

Page 13: ...red on the direct attached storage DAS drive on the Exchange server Network A dedicated network between the Exchange server and the Windows Storage Server computer that uses a crossover cable A 10 100 Ethernet hub connects the Exchange server the Windows Storage Server computer the domain controller and client computers Figure 1 1 Recommended Configuration for the Low Capacity Scenario Low Capacit...

Page 14: ... server and one Dell PowerVault NAS Storage Server 2003 system supporting a total of 750 mailboxes Windows Storage Server computer One Dell PowerVault NAS Storage Server 2003 system with an optional PowerVault 220S 221S External Storage Array 1 GB of RAM Four disk drives for storing Exchange databases Two disk drives for storing Exchange transaction logs if available One Gigabit Ethernet adapter a...

Page 15: ... the Windows Storage Server computer Or The medium capacity disk drive configuration stores the Exchange databases and transaction logs on separate RAID volumes that span separate disk arrays if available on the Windows Storage Server computer This configuration conforms with Exchange best practices guidelines Medium Capacity Network Configuration As shown in Figure 1 2 the dedicated Gigabit netwo...

Page 16: ...for storing Exchange transaction logs for first storage group Two disk drives for storing Exchange transaction logs for second storage group One Gigabit Ethernet adapter and one 10 100 or greater Ethernet adapter Exchange server One Gigabit Ethernet adapter and one 10 100 or greater Ethernet adapter Disk drive Transaction logs for each storage group and Exchange databases for combined storage grou...

Page 17: ...er or Exchange cluster A dedicated Gigabit network At least two network adapters in each server or cluster One network adapter supports the dedicated Gigabit network for Exchange traffic between the Exchange server and the Windows Storage Server computer The hosts files on both the Exchange server and the Windows Storage Server computer are edited to use that network For more information about edi...

Page 18: ...re available for moving the Exchange database to the Windows Storage Server computer Move the existing Exchange database to the Windows Storage Server computer Create a new Exchange database move the new database to the Windows Storage Server computer then move existing Exchange mailboxes to the new database Advantages of moving an existing Exchange database include Less labor for the administrato...

Page 19: ...sing Exchange System Manager create a new database on the Exchange server b Using either of the remote storage tools included in the Feature Pack move the new Exchange database to the Windows Storage Server computer c Using Move Mailbox in Exchange System Manager move existing Exchange mailboxes to the new Exchange database on the Windows Storage Server 2003 computer For complete instructions for ...

Page 20: ...ndows Storage Server computer with an Exchange server cluster Notice The Feature Pack does not support NAS clusters Do not install the Feature Pack on Dell PowerVault NAS Systems in a cluster configuration For more information about Exchange clusters including cluster capacity and configuration considerations see the Microsoft Exchange Server 2003 Deployment Guide and the white paper Using Cluster...

Page 21: ...optionally to provide client access for general purpose file sharing Figure 1 5 Topology with Two 2 Node Active Passive Exchange Server Clusters The Feature Pack also supports one 2 node active passive Exchange cluster and one stand alone Exchange server as shown in Figure 1 6 Figure 1 6 Topology with One Stand Alone Exchange Server and One 2 Node Active Passive Exchange Server Cluster ...

Page 22: ... Active Active Exchange Server Cluster Planning for Security Moving Exchange databases and transaction logs to a Windows Storage Server computer requires the Exchange server to access its data over a network connection It is therefore important to verify the security of that connection A dedicated Gigabit network for Exchange traffic is strongly recommended to help prevent network sniffing of Exch...

Page 23: ...erver computer and the server that is running Microsoft Exchange Server 2003 It describes the components that the Feature Pack installs on each server These components provide tools and services that allow you to store Exchange databases and transaction logs on a Windows Storage Server computer This chapter also provides instructions for uninstalling the Feature Pack ...

Page 24: ...onfiguration updates that are required for Exchange to access the files The WSSExchMove exe command line tool offers the same capabilities as the Remote Storage Wizard as well as a few additional features such as the ability to script an unattended move and to copy the Exchange files to their destination locations without deleting the original files The Windows Storage Server Mapping Service WSSEx...

Page 25: ... To provide a manageable solution the Feature Pack consolidates all drive mappings for Exchange shares that are hosted on Windows Storage Server computers into a single stand alone DFS root on the local Exchange server The drive letter is mapped to the DFS root and the links for all Exchange shares are created under the DFS root The stand alone DFS keeps configuration information in the local regi...

Page 26: ...r Mapping Service ensures that the required drive mapping exists to allow Exchange to locate the remotely stored databases and transaction logs When the Exchange server is started Windows Storage Server Mapping Service verifies that the DFS root exists that there is a DFS link for each share and that there is access to the shares If necessary Windows Storage Server Mapping Service recreates the ma...

Page 27: ...s well as the use of Active Directory on each Exchange server Hardware Requirements It is recommended that each Exchange server have at least 2 network adapters One Gigabit adapter that is used to support the dedicated Gigabit network One adapter that is used to connect the Exchange server to the public network and to Active Directory Software Requirements Exchange server The Exchange server must ...

Page 28: ...about using the Feature Pack in an Exchange server cluster see Chapter 1 Planning a Deployment Setting Up the Dedicated Network Using the Feature Pack to remotely store Exchange databases and transaction logs requires that Exchange data travel over a network connection between the Exchange server and the Windows Storage Server computer It is recommended that a dedicated network be used to handle E...

Page 29: ...o use static IP addresses If a dedicated network is not set up the Exchange server and the Windows Storage Server computer communicate by using the public network This can affect performance because of the bandwidth requirements of Exchange server Editing the Hosts File If a dedicated network is set up between the Exchange server and the Windows Storage Server computer the hosts file on both the E...

Page 30: ...003 It is used to create and configure a share to host Exchange databases and transaction logs The new task in the Web UI is accessed from the Tasks list on the Shares page Setup and installation files for Exchange server installation are created in ProgramFiles Windows Storage Server Exchange Note The WSS 2003 Feature Pack installation package file must be run on the Dell NAS system before the Fe...

Page 31: ... complete the installation 6 Visit the Downloads section of your PowerVault NAS System at http support dell com for the latest updates to the Feature Pack To install Feature Pack components from a command prompt 1 At the command prompt navigate to the folder c Dell Install Feature Pack Setup Note If the folder does not exist the WSS 2003 Feature Pack installation package must be run from the NAS s...

Page 32: ... computer The installation can be run in attended mode or unattended mode The installation process installs the following components on the Exchange server Two tools used to move Exchange storage groups to and from a Windows Storage Server computer The Remote Storage Wizard WSSExchMove exe command line tool Windows Storage Server Mapping Service This service creates a mapped drive for use by Excha...

Page 33: ... on the operating system on which Exchange Server 2003 is installed b Install the patches on Exchange Server 2003 Shutdown Order Use the following shutdown order when you need to restart one or both of the servers If you need to restart either the Exchange server or the Windows Storage Server computer before shutting down either server always shut down the Microsoft Exchange Information Store serv...

Page 34: ...ninstall Feature Pack components from a command prompt unattended mode Exchange server Note In order to uninstall the Feature Pack from the command prompt the Exchange server must access the SMB share on the Windows Storage Server computer created in the Creating an SMB Share for Exchange Server Installation section referenced earlier in this chapter If the share is no longer accessible or the Fea...

Page 35: ... wizard attended mode Exchange server and Windows Storage Server 1 In Control Panel double click Add or Remove Programs 2 Click Windows Storage Server 2003 Feature Pack and then click Uninstall 3 Repeat this process on the Exchange server or on all clustered Exchange servers and on the Windows Storage Server computer ...

Page 36: ...Installing the Feature Pack Feature Pack Deployment Guide 36 ...

Page 37: ...o the remotely stored files This chapter explains how Exchange databases and transaction logs are moved to Windows Storage Server computers and provides an overview of the remote storage tools that are used to move the files This chapter also includes guidelines that address specific issues involved in creating the shares that host Exchange files on a Windows Storage Server computer and in moving ...

Page 38: ...loying Windows Storage Server 2003 Feature Pack see Chapter 1 Planning a Deployment Shutdown Order for the Exchange and Windows Storage Server Computers When you have Exchange databases and transaction logs stored on a Windows Storage Server computer use the following shutdown order when you need to restart one or both of the servers If you need to restart either the Exchange server or the Windows...

Page 39: ... an Exchange cluster Processing a Full Move During a full move the remote storage tool performs the following steps 1 Dismounts any mounted stores that are being moved If transaction logs for the storage group are being moved all stores are dismounted 2 Verifies that the stores have been dismounted cleanly and are consistent 3 Copies the files to their destination locations assigning read only acc...

Page 40: ...les or the state of the database during a configuration update the configuration update can complete successfully even if the files no longer exist or are no longer accessible As in the full move the remote storage tool dismounts any mounted stores involved in the move However the tool does not physically move the files nor does it attempt to remount any stores that were dismounted after updating ...

Page 41: ...age Wizard In addition you can use the tool to Script an unattended move Copy the Exchange files to their destination locations without deleting the original files Map a different drive on the local Exchange server for use by Exchange View the current configuration of Exchange storage groups on the local Exchange server Both remote storage tools must be run from the local Exchange server Table 3 1...

Page 42: ...delines apply With the Feature Pack installed a Windows Storage Server computer supports as many as four storage groups the storage groups can come from as many as two Exchange servers If the Exchange servers are clustered the Windows Storage Server computer supports storage groups from two virtual Exchange servers For information about the Exchange cluster configurations that the Feature Pack sup...

Page 43: ...the cluster must have access Note To create a share using the Web UI a user must be logged on to the Windows Storage Server computer under a domain account with administrative rights on the computer To add an Exchange share by using the Web UI 1 Log on to the Web UI on the Windows Storage Server computer by opening https servername portnumber where servername is the name of the Windows Storage Ser...

Page 44: ...age group WSSExchMove exe can be run from any command prompt on the Exchange server and can be used to perform a scripted move For a full comparison of the tools see Choosing a Remote Storage Tool earlier in this chapter This section presents basic procedures that you can use to perform a full move in order to move databases and transaction logs for an Exchange storage group to a Windows Storage S...

Page 45: ...the Feature Pack it is important that you move all Exchange databases and transaction logs that are currently stored on the Windows Storage Server computer back to the local Exchange server Uninstalling the Feature Pack components while Exchange databases and transaction logs are on a Windows Storage Server computer renders the files inaccessible from Exchange and can result in database loss or co...

Page 46: ... click Change Path Note If the database edb and streaming database stm files for a store are currently stored in different folders the Current Path of the store displays the location of the edb file However both files will be moved to the destination folder that you select for the store 2 In the Browse for Folder dialog box click the folder to which you want to move the files and click OK Note If ...

Page 47: ...database stm file for a store You can move multiple stores by using a single command For syntax examples and information about the additional options that WSSExchMove exe provides see Help for the Remote Storage Tools on the Exchange server in ProgramFiles Windows Storage Server Exchange RemoteStorage chm Notice Only one instance of WSSExchMove exe should be run on an Exchange server at any time F...

Page 48: ... completed using WSSExchMove exe open the most recent Detailed Report log file that was saved in your My Documents Windows Storage Server Logs folder Note To view a display of the current configuration of storage groups on the Exchange server at any time at a command prompt on the Exchange server enter wssexchmove i For a description of the configuration information that the Detailed Report log fi...

Page 49: ...ps However whenever a storage group is remotely stored the number of network calls that are required to perform basic database operations can increase These basic database operations include defragmentation backup and restoration This chapter provides information about Exchange database tools and applications that are used with the Feature Pack as well as information about how to plan database pro...

Page 50: ...eciding where to place an Exchange tool or application in relation to the Exchange databases and transaction logs hosted by a Windows Storage Server computer consider the effects of different system configurations Select a system configuration that is most efficient for database operations This configuration is probably one that minimizes the number of network data transfers and in turn the proces...

Page 51: ...orage Server computer to the backup device on the Exchange server One data transfer One data transfer from the backup device on the Exchange server to the Exchange database on the Windows Storage Server computer Configuration 2 Backup Restore on Windows Storage Server Computer Two data transfers One data transfer from the Exchange database on the Windows Storage Server computer to the Exchange ser...

Page 52: ...erver computer it is generally more efficient to run ESEUtil exe procedures on the Windows Storage Server computer This section describes the ESEUtil exe procedures and provides information about the location from which each procedure should be run for example whether to run a specified procedure from the server that contains the Exchange database from the Exchange server or from the Windows Stora...

Page 53: ...grity of pages in the database by recalculating the checksum on each database page Reads the database one time For more information about checking the integrity of a database by using the ESEUtil exe utility see Microsoft Knowledge Base article 825088 How To Use the Eseutil Utility to Detect File Header Damage in Exchange 2003 http go microsoft com fwlink LinkId 23125 Repair Eseutil p Modifies par...

Page 54: ...ocations of the backup application and the backup tape drive can affect the amount of data that is transferred across the network and in turn affect the processing time For this reason it is important to consider the effects of different system configurations when setting up backup and restore operations For more information about how different system configurations can affect backup and restore o...

Page 55: ...e tools to move Exchange storage groups see Chapter 3 Moving Exchange Files to a NAS System Using the Volume Shadow Copy Service The Feature Pack does not redirect requests for a shadow copy from Volume Shadow Copy Service VSS to the Windows Storage Server computer If VSS is initiated from the Exchange server it cannot take a shadow copy of remotely stored files on the Windows Storage Server compu...

Page 56: ...Applications and Exchange Tools Feature Pack Deployment Guide 56 ...

Page 57: ...he solutions in the order in which they are presented Note The most useful tool for troubleshooting the remote storage of Exchange files is the Detailed Report log file which gives the current configuration of all storage groups that are owned by the Exchange server A sequentially numbered Detailed Report log is stored in the My Documents directory tree of the current user each time the Remote Sto...

Page 58: ...re Pack is listed at the beginning of the report Which shares are hosting my Exchange databases and transaction logs Solution View a configuration summary for Exchange storage groups To view a Detailed Report that contains the current configuration of the Exchange storage groups on the server type the following at a command prompt wssexchmove i My move did not complete successfully because shares ...

Page 59: ...by Exchange or the DFS links that are assigned to Exchange shares on Windows Storage Server computers are missing you may be able to recreate the DFS root or DFS links by restarting the Windows Storage Server Mapping Service If restarting the Windows Storage Server Mapping Service does not recreate the DFS root or the DFS links the Feature Pack must be reinstalled Solution 1 Recreate the DFS root ...

Page 60: ... dismount all stores on the Exchange server For a clustered Exchange server dismount all databases on the virtual server This ensures that the reinstallation does not corrupt any remotely stored database that is functioning and online during the process 4 Reinstall the Feature Pack by using the procedures that are described in Chapter 2 Installing the Feature Pack You must uninstall the Feature Pa...

Page 61: ...nging the mapped drive that Exchange uses verify that all dismounted Exchange databases on the Windows Storage Server computer shut down cleanly To verify this check the state of each dismounted database by performing the following steps a On the Exchange server navigate to the ProgramFiles Exchsrvr bin folder b At a command prompt type the following to view the first 4 KB of the database file ese...

Page 62: ...Feature Pack Deployment Guide 62 ...

Page 63: ...k is in use For an Exchange cluster the log file provides information about all storage groups on each virtual server in the cluster The report provides information about the Distributed File System DFS root DFS links and local drive mapping being used for Exchange shares that are hosted by Windows Storage Server computers as well as any errors and warnings that occur Use the report to diagnose pr...

Page 64: ...he Exchange server enter wssexchmove i This command displays the current configuration of storage groups on the Exchange server in the command windows in Detailed Report format Or From the Remote Storage Wizard on the completion page select the View detailed report when the wizard closes check box to view a log file that contains the current configuration when the wizard completes To view an exist...

Page 65: ... Header The report header identifies the current Feature Pack release and the date and time when the report was generated Item Description Version Information The version number of Windows Storage Server 2003 Feature Pack that is installed Performed On Date The date and time when the report was generated Storage Group Each Storage Group section in the Detailed Report log file gives the configurati...

Page 66: ... that is configured in Active Directory Item Description Original Location The location of the transaction logs on the Exchange server before any action was taken Action Requested The action that was performed on the transaction logs Configuration Update Relocate or None Action Result The result of the requested action indicating whether the operation succeeded or failed Current Location The physi...

Page 67: ... database file is stored on a Windows Storage Server computer this is the mapped drive version of the UNC path for example S storageserver01 1 mail1 edb Mapped Drive The Mapped Drive section provides the following information about the mapped drive that Exchange is using for databases and transaction logs that are stored on Windows Storage Server computers Item Description Original Location The UN...

Page 68: ...is the name of the destination Windows Storage Server computer and n is a sequentially assigned number that uniquely identifies the link on the Windows Storage Server computer The curly brackets are included in the name A separate link is created for each edb file and each stm file for each store a single link is created for all transaction logs for the storage group Link Target The UNC path to th...

Page 69: ...ted or when the Exchange Information Store Service is started After the Windows Storage Server Mapping Service verifies the existence of the DFS root and DFS links and verifies access to the shares that are associated with the DFS links the service shuts down A status of Stopped is normal Run Mode The current run mode of Windows Storage Server Mapping Service Automatic Manual Disabled or Unknown F...

Page 70: ...Detailed Report Log File Feature Pack Deployment Guide 70 ...

Page 71: ...Feature Pack Deployment Guide 71 APPENDIX B Additional Resources This appendix lists additional resources that may be helpful when working with the Microsoft Windows Storage Server 2003 Feature Pack ...

Page 72: ...nformation about creating storage groups in Exchange 2003 see Help for Exchange System Manager For information about using Recovery Storage Groups in Exchange see Using Exchange Server 2003 Recovery Storage Groups http go microsoft com fwlink LinkId 23121 For more information about Exchange clusters including cluster capacity and configuration considerations see the Microsoft Exchange Server 2003 ...

Page 73: ... to download the tool see Microsoft Exchange 2003 Load Simulator 2003 on the Microsoft Download Center website http go microsoft com fwlink LinkId 23364 For more information about the MMB3 user profile see Exchange Server 2003 MAPI Messaging Benchmark 3 MMB3 on the Microsoft Exchange Server website http go microsoft com fwlink LinkId 23367 Planning Security For security guidelines for an Exchange ...

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