Dell OptiPlex 5055 Tower, Owner'S Manual

Page: 76 / 80

State State Name Blinking Amber Pattern Problem Description Suggested Resolution
If customer can assist to
troubleshoot, narrow
down the issue with
reseating memory and
swapping a known good
memory if available.
If nothing works, replace
the memory.
S4 PCI
3 blinks > short pause >
1 blinks > long pause >
repeats
PCIe Device or Video
subsystem failures
PCIe device configuration
activity is in progress or
PCIe device failure was
detected.
If customer can assist to
troubleshoot, narrow
down the issue by
reseating PCIe card and
removing one by one to
determine which card
failed.
If identified the PCIe card
failed, replace the PCIe
Card.
If none of the PCIe Cards
failed, replace the
motherboard.
S5 VID
3 blinks > short pause >
2 blinks > long pause >
repeats
Video Subsystem failure
Video subsystem
configuration activity in
progress or video
subsystem failure.
If customer can assist to
troubleshoot, narrow
down the issue by
removing one by one to
determine which card
failed.
If identified the card
failed, replace the card.
If none of the card failed,
replace the motherboard.
S6 STO
3 blinks > short pause >
3 blinks > long pause >
repeats
No Memory detected
If customer can assist to
troubleshoot, narrow
down the issue by
removing one by one
memory to determine
which one failed and
swapping to a known
good memory if available
to confirm.
If identified the memory
failed, replace the
memory.
76 Troubleshooting