66
Solving Problems
4
When the tests are completed, if you are running the Dell Diagnostics from the
Drivers and Utilities
CD
,
remove the CD.
5
When the tests are completed, close the test screen to return to the
Main
Menu
screen. To exit the
Dell Diagnostics and restart the computer, close the
Main
Menu
screen.
Drive Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product
Information Guide
.
E
NSURE
THAT
M
ICROSOFT®
W
INDOWS®
RECOGNIZES
THE
DRIVE
—
Click the
Start
button and click
My
Computer
. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your antivirus software
to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
T
EST
THE
DRIVE
—
•
Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.
•
Insert a bootable floppy disk and restart the computer.
C
LEAN
THE
DRIVE
OR
DISK
—
See "Cleaning Your Computer" on page 143.
E
NSURE
THAT
THE
C D
IS
SNAPPED
ONTO
THE
SPINDLE
C
HECK
THE
CABLE
CONNECTIONS
C
HECK
FOR
HARDWARE
INCOMPATIBILITIES
—
See "Resolving Software and Hardware Incompatibilities" on
page 83.
R
UN
THE
D
ELL
D
IAGNOSTICS
—
See "Dell Diagnostics" on page 63.
CD and DVD drive problems
NOTE:
High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in
the drive or the CD or DVD.
NOTE:
Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
Problems writing to a CD/DVD-RW drive
C
LOSE
OTHER
PROGRAMS
—
The CD/DVD-RW drive must receive a steady stream of data when writing. If
the stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD-RW.
T
URN
OFF
STANDBY
MODE
IN
W
INDOWS
BEFORE
WRITING
TO
A
C D / D V D - R W
DISC
—
See "Power
Management Modes" on page 41 for information on standby mode.
C
HANGE
THE
WRITE
SPEED
TO
A
SLOWER
RATE
—
See the help files for your CD or DVD creation software.
book.book Page 66 Friday, December 21, 2007 3:22 PM
Summary of Contents for Inspiron 1501 - Turion X2 TL-60 2GB DDR2
Page 9: ...Contents 9 Glossary 149 Index 161 book book Page 9 Friday December 21 2007 3 22 PM ...
Page 10: ...10 Contents book book Page 10 Friday December 21 2007 3 22 PM ...
Page 32: ...32 Setting Up Your Computer book book Page 32 Friday December 21 2007 3 22 PM ...
Page 50: ...50 Using Multimedia book book Page 50 Friday December 21 2007 3 22 PM ...
Page 60: ...60 Setting Up a Network book book Page 60 Friday December 21 2007 3 22 PM ...
Page 108: ...108 Dell QuickSet Features book book Page 108 Friday December 21 2007 3 22 PM ...
Page 140: ...140 Specifications book book Page 140 Friday December 21 2007 3 22 PM ...
Page 148: ...148 Appendix book book Page 148 Friday December 21 2007 3 22 PM ...
Page 160: ...160 Glossary book book Page 160 Friday December 21 2007 3 22 PM ...
Page 166: ...66 Index 166 Index book book Page 166 Friday December 21 2007 3 22 PM ...