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Dell DRAC 4, User Manual

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Dell DRAC 4 User Manual Download Page 147

Troubleshooting

147

Troubleshooting

Troubleshooting the DRAC 4

See the following tables for help with troubleshooting the DRAC 4 and the racadm CLI:
Table 4-30, "DRAC 4 Network Error Codes"
Table 4-32, "Managing and Recovering a Remote System: Frequently Asked Questions"
Table 5-8, "Using the DRAC 4 With Active Directory: Frequently Asked Questions"
Table 6-4, "Using Console Redirection: Frequently Asked Questions"
Table 7-1, "Using Virtual Media: Frequently Asked Questions"
Table 8-6, "Using the serial and racadm Commands: Frequently Asked Questions"

Summary of Contents for DRAC 4

Page 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell Remote Access Controller 4 Firmware Version 1 30 User s Guide ...

Page 2: ... www umich edu dirsvcs ldap This work also contains materials derived from public sources Additional information about OpenLDAP can be obtained at http www openldap org Portions Copyright 1998 2004 Kurt D Zeilenga Portions Copyright 1998 2004 Net Boolean Incorporated Portions Copyright 2001 2004 IBM Corporation All rights reserved Redistribution and use in source and binary forms with or without m...

Page 3: ...uments You May Need 27 2 Installing and Setting Up the DRAC 4 What You Need to Get Started 29 Installing the DRAC 4 Hardware 29 Software Installation and Configuration Overview 29 Installing the Software on the Managed System 30 Configuring the Managed System to Capture the Last Crash Screen 31 Disabling the Windows Automatic Reboot Option 31 Installing the Software on the Management Station 32 In...

Page 4: ... With Internet Explorer 39 Clearing the Web Browser Cache With Mozilla 39 Accessing the DRAC 4 Through a Network 40 DRAC 4 Software Basics for Red Hat Enterprise Linux 41 Additional Information 42 Removing the DRAC 4 42 Removing DRAC 4 Related Applications and Drivers 42 3 Configuring the DRAC 4 to Use a Serial or Telnet Text Console Serial and Telnet Console Features 43 Enabling and Configuring t...

Page 5: ... Managing and Recovering a Remote System Accessing the Web Based Interface 57 Logging In 57 Adding and Configuring DRAC 4 Users and Alerts 58 Adding and Configuring DRAC 4 Users 58 Configuring the DRAC 4 NIC 61 Adding and Configuring SNMP Alerts 63 Managing a Remote System 65 Updating the DRAC 4 Firmware 66 Ensuring DRAC 4 Network Security 66 Viewing System Information 70 Recovering and Troublesho...

Page 6: ...4 Users and Privileges to Active Directory 95 Creating a RAC Device Object 95 Creating a Privilege Object 95 Creating an Association Object 96 Adding Objects to an Association Object 96 Enabling SSL on a Domain Controller 97 Exporting the Domain Controller Root CA Certificate 98 Importing the DRAC 4 Firmware SSL Certificate to All Domain Controllers Trusted Certificate Lists 98 Configuring the DRA...

Page 7: ...tual Floppy Feature For Your Operating System 116 Configuring the Virtual Floppy Feature as a Super Floppy 116 Configuring the Virtual Floppy as a Hard Drive 116 racvmcli 117 Installation 117 Execution Environment 117 Interfaces and APIs 118 VM CLI Parameters 118 Frequently Asked Questions 122 8 Using the serial and racadm Commands Using a Serial or Telnet Console 127 Logging into the DRAC 4 127 S...

Page 8: ...C 4 User With Alerting Capabilities 139 Adding a DRAC 4 User With Permissions 140 Configuring DRAC 4 Network Properties 141 Frequently Asked Questions 142 9 Operating System Deployment Using the DRAC 4 Virtual Media CLI Feature Requirements 143 Tasks 144 vmdeploy 145 Creating Bootable Deployment Image Files 146 Linux Users 146 Windows Users 146 10 Troubleshooting Troubleshooting the DRAC 4 147 hel...

Page 9: ... Example 154 coredumpdelete 155 Synopsis 155 Description 155 fwupdate 155 Synopsis 156 Description 156 Input 156 Output 158 Examples 158 Updating the Firmware 158 getssninfo 159 Synopsis 159 Description 159 Input 159 Examples 160 getsysinfo 160 Synopsis 160 Description 161 Input 161 Output 161 Examples 162 Restrictions 162 getractime 163 Synopsis 163 Description 163 Output 163 ...

Page 10: ... for getniccfg 165 Output 165 getsvctag 166 Synopsis 166 Description 166 Example 166 racdump 166 Synopsis 166 Description 167 Output 167 racreset 167 Synopsis 167 Description 167 Examples 168 racresetcfg 168 Synopsis 168 Description 169 serveraction 169 Synopsis 169 Description 169 Output 170 getraclog 170 Synopsis 170 Description 170 Output 170 Restrictions 171 ...

Page 11: ...2 gettracelog 172 Synopsis 172 Description 173 Output 173 setrac 173 Synopsis 173 Description 173 Input 173 Output 174 Examples 174 sslcsrgen 174 Synopsis 174 Description 174 Options 175 Restrictions 175 Examples 175 sslcertupload 176 Synopsis 176 Options 176 Restrictions 176 Example 176 sslcertdownload 177 Synopsis 177 Options 177 Example 177 ...

Page 12: ...ionInfo Read Only 184 idRacName Read Write 184 idRacMisc Read Write 184 idRacType Read 185 cfgLanNetworking 185 cfgDNSDomainNameFromDHCP Read Write 185 cfgDNSDomainName Read Write 185 cfgDNSRacName Read Write 186 cfgDNSRegisterRac Read Write 186 cfgDNSServersFromDHCP Read Write 187 cfgDNSServer1 Read Write 187 cfgDNSServer2 Read Write 187 cfgNicEnable Read Write 188 cfgNicIpAddress Read Write 188 ...

Page 13: ...cfgUserAdminPrivilege Read Write 193 cfgUserAdminUserName Read Write 194 cfgUserAdminPassword Write Only 194 cfgUserAdminAlertFilterRacEventMask Read Write 195 cfgUserAdminAlertFilterSysEventMask Read Write 195 cfgUserAdminEmailEnable Read Write 195 cfgUserAdminEmailAddress Read Write 196 cfgUserAdminEmailCustomMsg Read Write 196 cfgUserAdminIndex Read Only 196 cfgTraps 196 cfgTrapsDestIpAddr Read...

Page 14: ...ngNicFullDuplex Read Write 205 cfgNetTuningNicMtu Read Write 205 cfgNetTuningIpTtl Read Write 205 cfgNetTuningIpReassTtl Read Write 206 cfgNetTuningTcpSrttBase Read Write 206 cfgNetTuningTcpSrttDflt Read Write 206 cfgNetTuningTcpReXmtMin Read Write 207 cfgNetTuningTcpReXmtMax Read Write 207 cfgNetTuningTcpMsl Read Write 207 cfgNetTuningIpSubnetsAreLocal Read Write 208 Tuning the DRAC 4 for Satelli...

Page 15: ...SecCsrEmailAddr Read Write 216 cfgRacSecCsrKeySize Read Write 216 cfgRacVirtual 217 cfgFloppyEmulation Read Write 217 cfgVirMediaDisable Read Write 217 cfgVirAtapiSrvPort Read Write 218 cfgVirtualBootOnce Read Write 218 cfgActiveDirectory 218 cfgADRacDomain Read Write 218 cfgADRacName Read Write 219 cfgADEnable Read Write 219 cfgADAuthTimeout Read Write 219 cfgADRootDomain Read Write 220 Event Fil...

Page 16: ...ecture of Virtual Media 111 Tables Table 1 1 DRAC 4 Power Requirements 23 Table 1 2 DRAC 4 Port Numbers 23 Table 1 3 Supported Remote Access Connections 24 Table 2 1 DRAC 4 IDE Option ROM Utility Properties 36 Table 2 2 DRAC 4 Interfaces 40 Table 3 1 Sample File etc grub con 45 Table 3 2 Sample File etc innitab 46 Table 3 3 Sample File etc securetty 48 Table 3 4 Required Pinout for DB 9 Null Modem...

Page 17: ...le 4 13 Certificate Management Page Options 68 Table 4 14 Required CSR Fields 68 Table 4 15 Certificate Signing Request Generation Page Buttons 69 Table 4 16 Certificate Management Page Buttons 69 Table 4 17 Types of System Information 70 Table 4 18 DRAC 4 Information Fields 70 Table 4 19 System Information Fields 71 Table 4 20 Watchdog Information Fields 71 Table 4 21 Session Status Fields 72 Tab...

Page 18: ... Table 5 7 List of Attributes Added to the Active Directory Schema 93 Table 5 8 Using the DRAC 4 With Active Directory Frequently Asked Questions 101 Table 6 1 Console Redirection Page Information 104 Table 6 2 Console Redirection Page Buttons 105 Table 6 3 Other Console Redirection Page Buttons 106 Table 6 4 Using Console Redirection Frequently Asked Questions 106 Table 7 1 Using Virtual Media Fr...

Page 19: ...s 157 Table A 11 getssinfo Subcommand 159 Table A 12 getssinfo Subcommand Options 159 Table A 13 getssninfo Subcommand Output Example 160 Table A 14 getsysinfo 160 Table A 15 getsysinfo Subcommand Options 161 Table A 16 Watchdog Recovery Action Number Descriptions 161 Table A 17 getractime 163 Table A 18 ifconfig 163 Table A 19 netstat 164 Table A 20 ping 164 Table A 21 setniccfg getniccfg 165 Tab...

Page 20: ...sslcertdownload 177 Table A 39 sslcertdownload Subcommand Options 177 Table A 40 sslcertview 178 Table A 41 sslcertview Subcommand Options 178 Table A 42 testemail 179 Table A 43 testemail Subcommand Options 180 Table A 44 testtrap 180 Table A 45 testtrap Subcommand Options 180 Table A 46 vmdisconnect 181 Table B 1 Bit Masks for User Privileges 194 Table B 2 DRAC 4 Properties for Satellite Connect...

Page 21: ... DRAC 4 I and DRAC 4 P are identical except for the hardware differences see DRAC 4 Hardware Features The DRAC 4 has its own microprocessor and memory and is powered by the system in which it is installed The DRAC 4 may be preinstalled on your system or available separately in a kit To get started with the DRAC 4 see Installing and Setting Up the DRAC 4 What s New in DRAC 4 in this Release For thi...

Page 22: ... l c o m DRAC 4 Hardware Features Figure 1 1 shows the DRAC 4 I hardware and Figure 1 2 shows the DRAC 4 P hardware Figure 1 1 DRAC 4 I Hardware Features Figure 1 2 DRAC 4 P Hardware Features RJ 45 Connector RJ 45 Connector Video Connector Management Connector ...

Page 23: ...he system board The DRAC 4 P also provides a video connector and a 30 pin Management Connector DRAC 4 Ports Table 1 2 identifies the ports used by the DRAC 4 This information is required when opening firewalls for remote access to a DRAC 4 Table 1 1 DRAC 4 Power Requirements System Power 1 2 A on 3 3 V AUX maximum 550 mA on 3 3 V main maximum 0 mA on 5V main maximum Table 1 2 DRAC 4 Port Numbers D...

Page 24: ...Telnet does not support SSL encryption Ports that DRAC 4 uses as a client 25 SMTP not configurable 69 TFTP not configurable 162 SNMP trap not configurable 53 DNS not configurable 636 LDAP not configurable 3269 LDAP for global catalog GC not configurable Table 1 3 Supported Remote Access Connections Connection Features DRAC 4 NIC 10 100 Mbps Ethernet DHCP support SNMP traps and email event notifica...

Page 25: ...ver 2003 x64 Windows Small Business Server SBS 2003 SP1 Windows 2000 Server SP4 and Windows 2000 Advanced Server SP4 Novell NetWare 6 5 SP1 or later Red Hat Enterprise Linux AS ES and WS version 3 for Intel Extended Memory 64 bit Technology Intel EM64T and Intel x86 Red Hat Enterprise Linux version 4 for Intel x86 and Intel EM64T NOTICE Currently the Virtual Media feature is not supported under an...

Page 26: ... user privileges of your existing users in your Active Directory software Console redirection feature that allows you to remotely use the managed system keyboard video and mouse functions Virtual Media feature that enables the managed system to remotely access a diskette or CD located on the management station Access to the system event log SEL and DRAC 4 logs and last crash screen of the crashed ...

Page 27: ...overview to initially set up your system The User s Guide provides information about system features and technical specifications The Installation and Troubleshooting Guide describes how to troubleshoot the system and install or replace system components Systems management software documentation describes the features requirements installation and basic operation of the software Operating system d...

Page 28: ...28 DRAC 4 Overview w w w d e l l c o m s u p p o r t d e l l c o m ...

Page 29: ...ched The DRAC 4 may be preinstalled on your system or available separately in a kit To get started with the DRAC 4 that is already installed on your system see Software Installation and Configuration Overview If a DRAC 4 is not installed on your system see the Installing a Remote Access Card document that came with your DRAC 4 kit or see your platform Installation and Troubleshooting Guide for har...

Page 30: ...onfigure DRAC 4 users See Adding and Configuring DRAC 4 Users 3 Configure the Web browser to connect to the Web based interface See Configuring a Supported Web Browser 4 Install the Sun Java plug in See Installing the Sun Java Plug In NOTE The Sun Java plug in is only required if you are using the Console Redirection feature 5 Disable the Windows Automatic Reboot Option See Disabling the Windows A...

Page 31: ... Power Cycle To configure the watchdog timer you must use Server Administrator or IT Assistant For information about how to configure the watchdog timer see the Server Administrator User s Guide or the IT Assistant User s Guide To ensure that the last crash screen can be captured the watchdog timer must be set to 30 seconds or greater The default setting is 480 seconds or 8 minutes The last crash ...

Page 32: ... rac rpm For help with the racadm command type the man racadm or racadm help command after issuing the previous commands For more information about the racadm CLI see Using the serial and racadm Commands Uninstalling the racadm CLI on a Red Hat Enterprise Linux Management Station You can uninstall the racadm CLI by issuing the following command from a command prompt rpm e racadm Configuring a Supp...

Page 33: ... following steps 1 Click Settings Control Panel Java Plug in Control Panel 2 Click the Cache tab 3 Click Clear 4 Deselect the Enable Caching check box to disable cache 5 Click Apply 6 Close and restart the browser Installing the Sun Java Plug In to Use Mozilla NOTE For a list of the latest supported Java Virtual Machine JVM plug ins see the racread txt file on your Dell Systems Management Consoles...

Page 34: ... subdirectory Use the create a symbolic link feature in Mozilla that points to the libjavaplugin_oji so file in the i386 ns610 subdirectory For example cd Mozilla plugins ln s j2re1 4 version number plugin i386 ns610 libjavaplugin_o ji so libjavaplugin_oji so NOTE Create the link using the plugins subdirectory of Mozilla You cannot create the link from JRE directory 5 Start Mozilla and go to Tools...

Page 35: ...teps to use the DRAC 4 IDE Option ROM utility to configure these settings and a limited number of additional DRAC 4 network settings 1 To access the DRAC 4 IDE Option ROM utility during the managed system s boot press Ctrl d within 5 seconds of the time the DRAC 4 banner firmware version and current NIC IP address are displayed The Setup screen appears Below the screen title is the Network Interfa...

Page 36: ...ic gateway router or switch address of the DRAC 4 address if DHCP is disabled The default is 192 168 0 1 Press g to change the address Ethernet Configuration Options NIC is Indicates whether the DRAC 4 NIC setting is Enabled or Disabled Press e to toggle the setting When selected the DRAC4 NIC can be used for remote access You must select this option to be able to configure the remaining options o...

Page 37: ...HCP is Enabled this option is grayed out and you cannot modify this field Register RAC Name The available settings are Disabled and Enabled Press c to toggle the setting The default setting is Disabled The default RAC name is RAC service tag where service tag is the service tag number of the Dell server for example RAC EK00002 When this option is selected the RAC name is displayed You can modify t...

Page 38: ...o uniquely identify the owner of the DDNS entry and to serialize update operations The TXT entry is associated with the RAC DDNS name Manually removing or modifying either the A record or TXT record associated with cfgDNSRacName through the DNS server administrative interface causes unexpected results for example the server cannot resolve the name the server cannot update the name and the server r...

Page 39: ...ions to create two diskettes Insert the first diskette into the system to be updated and follow the instructions on the screen NOTICE The Repair utility is only supported when used locally After you perform a firmware upgrade perform the following instructions to clear the Web browser cache to ensure that all new Web based interface pages are loaded Clearing the Web Browser Cache With Internet Exp...

Page 40: ...managed system using a supported Web browser through the DRAC 4 NIC For a list of supported Web browsers see Supported Web Browsers racadm CLI Allows you to connect to the managed system and execute racadm commands from a remote console racadm remote capability option r or management station using only the IP address of the managed system NOTE The racadm remote capability is supported only on mana...

Page 41: ...from backup or you must reinstall the kernel from the Red Hat Package Manager RPM The following list describes basic software information for using a DRAC 4 with the Red Hat Enterprise Linux operating system To verify that the DRAC 4 event server for the managed system is loaded type the following command service racsvc status To start stop get status of restart or reload the racsrvc service type ...

Page 42: ... that was installed with Server Administrator Use Add or Remove Programs to uninstall Server Administrator You must also remove the RAC drivers from all locations in your device manager To do so go to Control Panel and click System Hardware Device Manager For each of the following drivers select the device and then click Action Uninstall Remote Access Controller RAC Virtual UART Port System Device...

Page 43: ...nvalid a single session is counted toward the maximum of four sessions for approximately one minute after the invalid login attempt If there are already three valid sessions this invalid session will prevent further login attempts for that minute Access to the managed system consoles through the system serial port and through the DRAC 4 NIC Serial telnet console commands that allow you to power on...

Page 44: ...OTE The connect com2 serial command requires that the Serial Port setting under the BIOS setup group Integrated Devices be set to RAC When a telnet session is established to the DRAC 4 and the setting of this serial port is not RAC connect com2 yields a blank screen NOTE The connect com2 serial command is not supported on systems running the Novell NetWare operating system Configuring the System S...

Page 45: ...57600 terminal timeout 10 serial 2 Append two options to the kernel line kernel console ttyS0 57600 3 If the etc grub conf contains a splashimage directive you must comment it out Table 3 1 Sample File etc grub con grub conf generated by anaconda Note that you do not have to rerun grub after making changes to this file NOTICE You do not have a boot partition This means that all kernel and initrd p...

Page 46: ...e first option Enabling Login to the Console After Boot Edit the file etc inittab as follows Add a new line to configure a getty on the COM1 serial port co 2345 respawn sbin agetty h L 57600 ttyS0 vt100 See the sample file which shows the addition of the new line Table 3 2 Sample File etc innitab inittab This file describes how the INIT process should set up the system in a certain run level Autho...

Page 47: ...f power left Schedule a shutdown for 2 minutes from now This does of course assume you have power installed and your UPS is connected and working correctly pf powerfail sbin shutdown f h 2 Power Failure System Shutting Down If power was restored before the shutdown kicked in cancel it pr 12345 powerokwait sbin shutdown c Power Restored Shutdown Cancelled Run gettys in standard runlevels co 2345 re...

Page 48: ... the steps in this section To enable the serial telnet console from the managed system type the following local racadm CLI commands from a command prompt NOTE For detailed information about how to use the racadm CLI serial telnet and racadm commands see Using the serial and racadm Commands racadm config g cfgSerial o cfgSerialConsoleEnable 1 racadm config g cfgSerial o cfgSerialTelnetEnable 1 Tabl...

Page 49: ...s for serial telnet console redirection To configure the settings type the racadm config command with the appropriate group object and object value s for the setting that you want to configure For a complete list of available serial telnet and racadm CLI commands see Using the serial and racadm Commands You can type racadm commands locally or remotely When using racadm commands remotely you must i...

Page 50: ...d line interface CLI device management software Secure Shell SSH is a command line session that has the same capabilities as a telnet session but with higher security The DRAC 4 supports SSH version 2 with password authentication SSH is enabled on the DRAC 4 when you install or update your DRAC 4 firmware NOTE SSH is not available for the first fifteen minutes of operation after installing updatin...

Page 51: ...6 CBC RIJNDAEL256 CBC AES192 CBC RIJNDAEL192 CBC AES128 CBC RIJNDAEL128 CBC BLOWFISH 128 CBC 3DES 192 CBC ARCFOUR 128 Message Integrity HMAC SHA1 160 HMAC SHA1 96 HMAC MD5 128 HMAC MD5 96 Authentication Password SSHv2 SSHv1 is not supported Connecting to the Managed System Through the Local Serial Port or Telnet Management Station Client System The managed system provides access between the DRAC 4...

Page 52: ...and a null modem cable or by telnet using terminal software through the managed system DRAC 4 NIC Connecting the DB 9 Cable If you want to connect to the managed system using a serial text console you must connect a DB 9 null modem cable to the COM port that you are using on the managed system Not all DB 9 cables carry the pinout signals necessary for this connection The DB 9 cable for this connec...

Page 53: ...f Minicom Configuring Minicom Version 1 8 for Serial Console Emulation NOTE To ensure that the text displays properly Dell recommends that you use an Xterm window to display the telnet console instead of the default window provided by the Red Hat Enterprise Linux installation 1 To start a new Xterm session type xterm at the command prompt 2 Drag the lower right hand corner of the window to resize ...

Page 54: ... connect to the managed system console using the connect serial command Required Minicom Settings for Serial Console Emulation Use Table 3 5 to configure any version of Minicom Configuring HyperTerminal for Serial Console Redirection HyperTerminal is the Microsoft Windows serial port access utility To set the size of your console screen appropriately use Hilgraeve s HyperTerminal Private Edition v...

Page 55: ...et the terminal type to ANSI in System Setup and for the telnet session When running telnet with Red Hat Enterprise Linux perform the following steps NOTE To ensure that the text is properly displayed Dell recommends that you use an Xterm window to display the telnet console instead of the default window provided by the Red Hat Enterprise Linux installation 1 To start a new Xterm session type xter...

Page 56: ... 4 telnet session go to the support microsoft com website and search the knowledge base for article 824810 for a hot fix for this issue This problem may manifest itself as an apparently frozen login the return key does not respond and the password prompt does not appear NOTE With a Windows 2000 management station pressing the F2 key does not enter BIOS setup This problem is resolved by using the t...

Page 57: ...sitive information about each Web based interface page Accessing the Web Based Interface To link to the DRAC 4 remote Web based interface Log in window open your Web browser and type https IP address port number where IP address is the IP address for the DRAC 4 and port number is the HTTPS port number if it has been changed in the address field and press Enter The DRAC 4 Log in window appears Logg...

Page 58: ... column click Available 3 Use the Add Configure DRAC 4 User page to configure the user name password access permissions and email alert settings for a new or existing DRAC 4 user Configuring a New User Name and Password Use Table 4 1 to configure a new or existing DRAC 4 user name and password Configuring User Permissions Under User Permissions click the User Group drop down menu and select the pe...

Page 59: ...xecute Server Control Commands Access Console Redirection Access Virtual Media Test Alerts Execute Diagnostic Commands and receive email alerts if Enabled Power User Login to DRAC 4 Clear Logs Execute Server Control Commands Access Console Redirection Access Virtual Media Test Alerts and receive email alerts if Enabled Guest User Login to DRAC 4 and receive email alerts if Enabled email Alerts Onl...

Page 60: ...es in this column to cause the DRAC 4 to send an alert if the corresponding event listed under Alert Description occurs with a severity of Severe Alert Description Lists the following events monitored by the DRAC 4 A specified alert either Informational Warning or Severe is sent when the event is triggered at the level of severity you selected in the check boxes to the left Select All Monitors all...

Page 61: ...ain the IP address for the DRAC 4 NIC from the Dynamic Host Configuration Protocol DHCP server selecting the check box deactivates the Static IP Address Static Gateway and Static Subnet Mask controls Static IP Address Specifies or edits the static IP address for the DRAC 4 NIC To change this setting you must first deselect the Use DHCP For NIC IP Address check box Static Gateway Specifies or edits...

Page 62: ...lex mode to full or half to match your network environment This option is not available if Auto Negotiation is set to On Network Speed Enables you to set the network speed to 100 Mb or 10 Mb to match your network environment This option is not available if Auto Negotiation is set to On GUI Session Time out Enables you to specify the time from 5 to 60 minutes in 5 minute intervals before the sessio...

Page 63: ... one to continue 2 Click Available to open the Add Configure SNMP Alerts page 3 Use Table 4 7 to configure the following properties under General Configuring Alerts by Severity 1 Use the Severity Configuration section to select which events according to their severity will cause an SNMP alert to be sent to the IP address you typed in Configuring Alert Properties 2 Select the severity of the sensor...

Page 64: ...ty Warning Select the check boxes in this column to cause the DRAC 4 to send an alert if the corresponding event listed under Alert Description occurs with a severity of Warning medium severity Severe Select the check boxes in this column to cause the DRAC 4 to send an alert if the corresponding event listed under Alert Description occurs with a severity of Severe highest severity Alert Descriptio...

Page 65: ...ions about how to perform the following systems management tasks to manage a remote system Updating the DRAC 4 Firmware Ensuring DRAC 4 Network Security Viewing System Information First Steps to Troubleshoot a Remote System Table 4 9 SNMP Alert Properties Property Description Enabled Displays Yes or No whether you have enabled SNMP alerts on the Add Configure SNMP Alerts page Destination IP Addres...

Page 66: ...e may take several minutes When the update is completed a dialog box appears 3 Click OK to close the session and automatically log out 4 After the DRAC 4 resets click Log In to log in to the DRAC 4 again Ensuring DRAC 4 Network Security The DRAC 4 uses certificate management to ensure security for your DRAC 4 network communications Certificate Management Overview A Certificate Signing Request CSR ...

Page 67: ...ificate authority CA The CSR information is stored on the DRAC 4 firmware NOTE You must have Configure DRAC 4 permission to generate or upload a server certificate Table 4 11 Server Certificate Information Field Description Attribute Value Type Type of certificate server certificate Serial Certificate serial number Key Size Encryption key size Valid From Issue date of the certificate Valid To Expi...

Page 68: ...ficate returned from the CA Upload Certificate Click Next to upload an existing certificate that your company has title to and uses to control access to the DRAC 4 NOTICE Only X509 Base 64 encoded certificates are accepted by the DRAC 4 DER encoded certificates are not accepted Upload a new certificate to replace the default certificate you received with your DRAC 4 View Server Certificate Click N...

Page 69: ...ces are valid Do not separate words using an underscore or some other character State S The state or province where the entity who is applying for a certification is located for example Texas Only alphanumeric characters and spaces are valid Do not use abbreviations Table 4 15 Certificate Signing Request Generation Page Buttons Button Action Print Prints the contents of the window s data area usin...

Page 70: ...ed using Server Administrator For more information see the Server Administrator User s Guide Watchdog provides the same functionality as the automatic recovery feature It is recommended that you use the watchdog feature and disable the automatic recovery feature Table 4 18 DRAC 4 Information Fields Field Description DRAC 4 Date Time DRAC 4 internal clock setting Firmware Version Current firmware v...

Page 71: ...vel Service Tag System service tag number if assigned OS Type Type of operating system installed on the system Host Name Name of the managed system where the DRAC 4 is installed OS Name Name of the operating system installed on the DRAC 4 managed system including version build and service pack information BMC Version Managed system firmware version Table 4 20 Watchdog Information Fields Field Desc...

Page 72: ...wer on a Remote System Using the SEL Using the DRAC 4 Log Viewing the Last System Crash Screen Using the Diagnostic Console Table 4 21 Session Status Fields Field Description Valid Sessions Current number of DRAC 4 Web based interface sessions equal to the number of users that are logged on to the DRAC 4 Unused Sessions Current number of unused sessions the DRAC 4 is capable of supporting up to 4 ...

Page 73: ... to perform power management actions Selecting Server Control Actions 1 Select whether to perform an Operating System Shutdown only for the Reboot System and Power Off System Server Control Actions If you want to make the system perform an orderly shutdown through the operating system before the selected Server Control Action select Operating System Shutdown NOTE To use the Operating System Shutdo...

Page 74: ...formation as shown in Table 4 23 The SEL provides buttons see Table 4 24 in the top right corner of the page Table 4 22 Server Control Page Buttons Top Right Button Action Print Prints the Server Control page Refresh Reloads the Server Control page Table 4 23 Status Indicator Icons Icon Description A green check mark indicates a healthy normal status condition A yellow triangle containing an excla...

Page 75: ...al status condition A yellow triangle containing an exclamation point indicates a warning noncritical status condition A red X indicates a critical failure status condition A blank space indicates that the status is unknown Date Time The date and time for example Sat Dec 19 16 55 47 2004 When the DRAC 4 is unable to communicate with the managed system the letters DSU DRAC 4 start up appear before ...

Page 76: ...onds to ensure that the Last Crash Screen functions properly See Configuring the Managed System to Capture the Last Crash Screen for additional information Using the Diagnostic Console The DRAC 4 provides a standard set of network diagnostic tools similar to those found on Microsoft Windows or Red Hat Enterprise Linux based systems Using the DRAC 4 Web based interface you can access the following ...

Page 77: ...right of this option An Internet control message protocol ICMP echo packet is sent to the destination IP address based on the current routing table contents getcoredump Displays the last controller crash including detailed information such as register values and a memory map recorded when the most recent controller crash occurred displays the message No CORE dump available if no previous controlle...

Page 78: ...00 bytes The Trace Log may also contain DRAC 4 firmware specific error codes relating to the internal DRAC 4 firmware not the managed system s operating system Use Table 4 30 to help diagnose network problems reported by the internal DRAC 4 operating system Table 4 30 DRAC 4 Network Error Codes Error Code Description 0x5006 ENXIO No such address 0x5009 EBADS The socket descriptor is invalid 0x500D...

Page 79: ... S severe F fatal or A always 0x5030 EADDRINUSE Address is already in use 0x5031 EADDRNOTAVAIL Address not available 0x5033 ENETUNREACH Network is unreachable 0x5035 ECONNABORTED The connection has been aborted by the peer 0x5036 ECONNRESET The connection has been reset by the peer 0x5037 ENOBUFS An internal buffer is required but cannot be allocated 0x5038 EISCONN The socket is already connected ...

Page 80: ... necessary RAC199W Email paging attempts failed SMTP protocol failure A trace of the SMTP connection may be found in the trace log Examine the trace log to identify the source of the protocol failure such as the connection could not be established SMTP server is down or an invalid IP address an invalid email destination address an invalid domain in the email address or the SMTP server does not sup...

Page 81: ...redirect session enabled Provides information only RAC139A Console redirect session disabled Provides information only RAC154A Logout from IP address Provides information only RAC155A Login from IP address Provides information only RAC156A Session cancelled from IP address max log in attempts exceeded Provides information only RAC157A Session cancelled from IP address due to inactivity Provides in...

Page 82: ...public You can change the DRAC 4 community name using the racadm CLI To see the DRAC 4 community name use the following command racadm getconfig g cfgOobSnmp To set the DRAC 4 community name use the following command racadm config g cfgOobSnmp o cfgOobSnmpAgentCommunity community name To prevent SNMP authentication traps from being generated you must input community names that will be accepted by ...

Page 83: ...0 See Ensuring DRAC 4 Network Security for more information about generating CSRs and issuing certificates When accessing the DRAC 4 Web based interface I get a security warning stating the SSL certificate was issued by a certificate authority CA that is not trusted DRAC 4 includes a default DRAC 4 server certificate to ensure network security for the Web based interface and remote racadm features...

Page 84: ...84 Managing and Recovering a Remote System w w w d e l l c o m s u p p o r t d e l l c o m ...

Page 85: ...r class might be the user s first name last name phone number and so on Companies can extend the Active Directory database by adding their own unique Attributes and Classes to solve environment specific needs Dell has extended the schema to include the necessary changes to support remote management Authentication and Authorization Every Attribute or Class that is added to an existing Active Direct...

Page 86: ...Association Object and one RAC Device Object You can create as many Association Objects as you want and each Association Object can be linked to as many users groups of users or RAC Device Objects as desired The users and RAC Device Objects can be members of any domain in the enterprise However each Association Object may be linked or may link users groups of users or RAC Device Objects to only on...

Page 87: ...s RAC Device Objects However the Association Object only has one Privilege Object per Association Object The Association Object connects the Users who have Privileges on the RACs DRAC 4s In addition you can set up Active Directory objects in a single domain or in multiple domains For example you have two DRAC 4 cards RAC1 and RAC2 and three existing Active Directory users user1 user2 and user3 You...

Page 88: ...in Association Object 1 AO1 Priv1 as Privilege Objects in AO1 and RAC1 RAC2 as RAC Devices in AO1 6 Add user3 as Members in Association Object 2 AO2 Priv2 as Privilege Objects in AO2 and RAC2 as RAC Devices in AO2 See Adding DRAC 4 Users and Privileges to Active Directory for detailed instructions Figure 5 3 shows how you can set up the Active Directory objects in multiple domains In this scenario...

Page 89: ... 3 Create two RAC Device Objects RAC1 and RAC2 to represent the two DRAC 4 cards 4 Create two Privilege Objects Priv1 and Priv2 in which Priv1 has all privileges administrator and Priv2 has login privileges 5 Group user1 and user2 into Group1 The group scope of Group1 must be Universal 6 Add Group1 as Members in Association Object 1 AO1 Priv1 as Privilege Objects in AO1 and RAC1 RAC2 as RAC Device...

Page 90: ...ema NOTE Before you extend the schema you must have Schema Admin privileges on the Schema Master Flexible Single Master Operation FSMO Role Owner of the domain forest You can extend your schema using two different methods You can use the Dell Schema Extender utility or you can use the LDIF script file NOTE The Dell organizational unit will not be added if you use the LDIF script file The LDIF file...

Page 91: ...ionObject 1 2 840 113556 1 8000 1280 1 1 1 2 dellRAC4Privileges 1 2 840 113556 1 8000 1280 1 1 1 3 dellPrivileges 1 2 840 113556 1 8000 1280 1 1 1 4 dellProduct 1 2 840 113556 1 8000 1280 1 1 1 5 Table 5 2 dellRacDevice Class OID 1 2 840 113556 1 8000 1280 1 1 1 1 Description This class represents the Dell RAC device The RAC device must be configured as dellRacDevice in Active Directory This confi...

Page 92: ...ogClearAdmin dellIsServerResetUser dellIsConsoleRedirectUser dellIsVirtualMediaUser dellIsTestAlertUser dellIsDebugCommandAdmin Table 5 5 dellPrivileges Class OID 1 2 840 113556 1 8000 1280 1 1 1 4 Description This class is used as a container Class for the Dell Privileges Authorization Rights Class Type Structural Class SuperClasses User Attributes dellRAC4Privileges Table 5 6 dellProduct Class O...

Page 93: ...280 1 1 2 4 Boolean LDAPTYPE_BOOLEAN 1 3 6 1 4 1 1466 115 121 1 7 TRUE dellIsUserConfigAdmin TRUE if the user has User Configuration rights on the device 1 2 840 113556 1 8000 1280 1 1 2 5 Boolean LDAPTYPE_BOOLEAN 1 3 6 1 4 1 1466 115 121 1 7 TRUE delIsLogClearAdmin TRUE if the user has Log Clearing rights on the device 1 2 840 113556 1 8000 1280 1 1 2 6 Boolean LDAPTYPE_BOOLEAN 1 3 6 1 4 1 1466 1...

Page 94: ...nnot view the Dell RAC Object in the container NOTE For more information about the Active Directory Users and Computers snap in see your Microsoft documentation dellIsDebugCommandAdmin TRUE if the user has Debug Command Admin rights on the device 1 2 840 113556 1 8000 1280 1 1 2 11 Boolean LDAPTYPE_BOOLEAN 1 3 6 1 4 1 1466 115 121 1 7 TRUE dellSchemaVersion The Current Schema Version is used to up...

Page 95: ...nd click Add 5 Click Close and click OK Adding DRAC 4 Users and Privileges to Active Directory The Dell extended Active Directory Users and Computers snap in allows you to add DRAC 4 users and privileges by creating RAC Association and Privilege objects To add each type of object perform the steps in each subsections Creating a RAC Device Object 1 In the MMC Console Root window right click a conta...

Page 96: ...MMC window right click a container 2 Select New Dell RAC Object This opens the New Object window 3 Type a name for the new object 4 Select Association Object 5 Select the scope for the Association Object 6 Click OK Adding Objects to an Association Object By using the Association Object Properties window you can associate users or user groups privilege objects and RAC devices or RAC device groups N...

Page 97: ...A to automatically assign all your domain controllers SSL certificate you must perform the following steps to enable SSL on each domain controller 1 Install a Microsoft Enterprise Root CA on a Domain Controller a Select Start Control Panel Add or Remove Programs b Select Add Remove Windows Components c In the Windows Components Wizard select the Certificate Services check box d Select Enterprise r...

Page 98: ...d X 509 cer as the format 14 Click Next and save the certificate to a location of your choice You will need to upload this certificate to the DRAC 4 To do this go to the DRAC 4 Web based interface Configuration tab Active Directory page Alternately you may use the racadm CLI commands see Configuring the DRAC 4 Active Directory Settings Using the racadm CLI 15 Click Finish and click OK Importing th...

Page 99: ...qualified root domain name for the forest 6 Type the DRAC 4 Domain Name for example drac4 com Do not use the NetBIOS name The DRAC 4 Domain Name is the fully qualified domain name of the sub domain where the RAC Device Object is located 7 Click Apply to save the Active Directory settings 8 Click Upload Active Directory CA Certificate to upload your domain forest Root CA certificate into the DRAC 4...

Page 100: ...P server type the following command racadm config g cfgLanNetworking o cfgDNSServersFromDHCP 1 3 If DHCP is disabled on the DRAC 4 or you want manually to input your DNS IP address type the following commands racadm config g cfgLanNetworking o cfgDNSServersFromDHCP 0 racadm config g cfgLanNetworking o cfgDNSServer1 primary DNS IP address racadm config g cfgLanNetworking o cfgDNSServer2 secondary D...

Page 101: ...d Computers snap in checks the mode and limits users in order to create objects across domains if in mixed mode Does using the DRAC 4 with Active Directory support multiple domain environments Yes The domain forest function level must be in Native mode or Windows 2003 mode In addition the groups among Association Object RAC user objects and RAC Device Objects including Association Object must be u...

Page 102: ...into the DRAC 4 using Active Directory authentication How do I troubleshoot the issue Troubleshoot as follows Ensure that you have checked the Enable Active Directory box on the DRAC 4 Active Directory configuration page Ensure that the DNS setting is correct on the DRAC 4 Networking configuration page Ensure that you have uploaded the Active Directory certificate from your Active Directory root C...

Page 103: ... Browser and Installing the Sun Java Plug In NOTICE Remote console sessions remain active even after the DRAC 4 user interface times out This behavior may pose a possible security risk NOTE When you open a console redirection session there is no indication on the managed system that the console has been redirected The Console Redirection page enables you to manage the remote system by using the ke...

Page 104: ...he Console Redirection page see Table 6 1 to ensure that a console redirection session is currently available 4 Click Open Console to open a new console 5 Use the buttons on the Console Redirection page see Table 6 2 and Table 6 3 to help you perform actions on the remote system Table 6 1 Console Redirection Page Information Information Description Current console redirection status Displays the s...

Page 105: ...ected keystroke macro Keystroke Prefix Enables you to select a key that acts as a previous keystroke to your actual keystrokes Select either Ctrl Alt or SysRq Mouse Acceleration Enables you to select the operating system you are using to optimize console redirection mouse performance Select Windows Linux or NetWare Refresh Completely updates the entire remote system screen viewport Help Opens the ...

Page 106: ...768 Do not select any resolution higher than 1024x768 Console Redirection supports these resolutions 640x480 800x600 and 1024x768 During console redirection the keyboard and mouse became locked after coming back from hibernation on a Windows 2000 system What caused this to happen To resolve this issue you must reset the DRAC 4 by running the racadm racreset command If the problem is still not reso...

Page 107: ...em does not have the correct ATI video driver You must update the video driver by using the Dell PowerEdge Installation and Server Management CD Why do I get a blank screen on the managed system in the Windows full screen DOS window The managed system does not have the correct ATI video driver You must update the video driver by using the Dell PowerEdge Installation and Server Management CD After ...

Page 108: ...VM window pull down menu Why doesn t the vKVM mouse sync after coming back from hibernation on a Windows system Select a different operating system for mouse acceleration on the vKVM window pull down menu Then go back to the original operating system to initialize the USB mouse device Why doesn t the mouse sync in DOS when performing console redirection The Dell BIOS is emulating the mouse driver ...

Page 109: ...ove the mouse attached to the managed system To use mouseconfig to enable RAC mouse control for XWindows 1 Run Xconfigurator if not previously run before 2 Run mouseconfig GUI 3 Select Generic Mouse USB 4 Run Xwindows startx To use mouseconfig to re enable local mouse control 1 Run mouseconfig GUI 2 Select Generic Mouse PS 2 3 Logout and log back in to activate the PS 2 mouse Is there a vKVM mouse...

Page 110: ...the system 5 Reload the operating system The hardware wizard finds both video controllers and restores the DRAC 4 as the primary display the screen blinks a few times after you press Ctrl Alt Del to login Why does console redirection fail to show the operating system boot menu in the Chinese Japanese and Korean versions of Microsoft Windows 2000 On systems running Windows 2000 that can boot to mul...

Page 111: ...om anywhere on the network Figure 7 1 shows the overall architecture of virtual media With this feature administrators can remotely boot their managed systems install applications update drivers or even install new operating systems remotely from the virtual CD floppy diskette drives Figure 7 1 Overall Architecture of Virtual Media Managed System Management Station DRAC 4 Remote CD Virtual Floppy ...

Page 112: ...a present Virtual media requires a minimum available network bandwidth of 128 Kbps Currently the virtual floppy drive can be connected to a legacy 1 44 floppy drive with a 1 44 floppy diskette a USB floppy drive with a 1 44 floppy diskette a 1 44 floppy image and USB keys The virtual CD ROM drive can be connected to a CD ROM DVD CDRW combination drive with CD ROM media or a CD ROM image file in th...

Page 113: ...ox to confirm the plug in installation on the management station When presented with this plug in installation dialog box you must ensure that the user ID running the browser has write permissions in the browser s directory tree If not the installation is not permitted Using the Virtual Media Feature To use the virtual media feature perform the following steps 1 Open a Web browser on your manageme...

Page 114: ...ice is connected and a bootable media is present the system boots to this virtual device Otherwise the system skips it just like a physical device without bootable media The DRAC 4 will accept a Virtual Media connection to a disabled virtual drive which allows you to connect to the system and enable the virtual drive for the next boot The enable disable feature for Virtual Media does not take effe...

Page 115: ... dev cdrom1 and the local CD drive is named dev cdrom The virtual floppy drive has an entry for a device named dev floppyX where X is an optional index that is assigned by Red Hat Enterprise Linux Depending upon whether or not there is a local floppy drive the virtual floppy drive is named dev floppy or dev floppy1 Enabling and Disabling the Virtual Media Feature Virtual media can be enabled and d...

Page 116: ...loppy drive as a super floppy drive during the installation procedure or when it first detects the drive it assigns a drive letter starting with A To modify how the virtual floppy appears to the operating system as a super floppy drive or hard drive use the racadm command to reconfigure the cfgFloppyEmulation object NOTE In the Windows Control Panel Dell VSF and Dell Virtual VCD identify the Virtu...

Page 117: ...with the racadm utility For Linux clients the VM CLI utility is delivered as part of the RAC Management Station packaging along with the racadm utility A sample deployment script is included in the packaging that illustrates how you can use the VM CLI and racadm utilities to perform operating system or patch deployment against multiple target host systems You can use this script as it is or as a r...

Page 118: ...o run the utility Interfaces and APIs This section details the supported command line options for the VM CLI utility The CLI interface is the same regardless of the client system s operating system The options used by the VM CLI utility are consistent with the racadm utility options For example an option to specify the DRAC IP address requires the same format for both racadm and VM CLI The format ...

Page 119: ...the device or file to supply the virtual floppy disk media image file is the filename including path of a valid floppy disk image file Example Windows operating system f c temp myfloppy img Linux operating system f tmp myfloppy img NOTE If the file is not write protected Virtual Media may write to the image file Use the OS provided mechanism to write protect a floppy image file that should not be ...

Page 120: ... d Linux operating system c dev cdrom Omit this parameter from the command line if no CD DVD media is to be virtualized If an invalid value is detected an error message is listed and the command terminates Version Display Switch v This parameter is used to display the version of the VM CLI utility If no other nonswitch options are provided the command terminates without error Help Display Switch h...

Page 121: ...tility to run in the background For example under a Linux operating system the ampersand character following the command causes the program to be spawned as a new background process The latter technique is useful in script programs as it allows the script to proceed after a new process is started for the VM CLI command otherwise the script would block until the VM CLI program is terminated When mu...

Page 122: ...e can be configured to appear as a super floppy drive using the racadm command After you configure the virtual media device the operating system assigns drive letter A or B to the virtual floppy device when the system is installed or when the drives are first discovered To configure your Dell Virtual Media Floppy device as a super floppy device 1 Type the following command racadm config g cfgRacVi...

Page 123: ...ith a DRAC 4 present other console startup messages Apr 16 14 48 27 localhost kernel hde VIRTUALFLOPPY DRIVE ATAPI FLOPPY drive Apr 16 14 48 27 localhost kernel hdf VIRTUALCDROM DRIVE ATAPI CD DVD ROM drive Apr 16 14 48 27 localhost kernel ide0 at 0x1f0 0x1f7 0x3f6 on irq 14 Apr 16 14 48 27 localhost kernel ide floppy hde I O error pc 23 key 2 asc 3a ascq 0 Apr 16 14 48 27 localhost kernel ide flo...

Page 124: ...ves to be unmounted You can restore the Virtual Drives on systems running Windows by either restarting the system or by using the Windows device manager to scan for new hardware You can restore the Virtual Drives on systems running Red Hat Enterprise Linux by remounting the drives after the firmware update completes What will my Virtual Media feature look like before the system is booted During sy...

Page 125: ...a drives appear in My Computer On Red Hat Enterprise Linux systems you see devices that can be mounted You can find the device names by looking at etc fstab How do I know which drives are my virtual media drives When you connect your management station drive to the managed system drive then the title of the inserted media should automatically appear next to the drive letter on Windows systems Howe...

Page 126: ... in The plug in is installed automatically when you access the Virtual Media page for the first time or when a newer version of the plug in is available Do I need to install this plug in every time I use the Virtual Media feature No You only need to install the plug in once when the feature is used for the first time unless a newer version becomes available Will I need to have administrator rights...

Page 127: ...ing a Serial or Telnet Console or Using the racadm CLI Examples of the racadm command for configuring your DRAC 4 and information about using the racadm configuration file to configure multiple DRAC 4s are also provided Using a Serial or Telnet Console The serial commands in Table 8 1 can be run from the serial or telnet console command prompt or the racadm CLI locally or remotely Logging into the...

Page 128: ...put may be garbled In addition the number of rows of the client terminal must be set to 25 Viewing a List of Serial Telnet Commands Type help to display the entire serial telnet command list Commands that are not supported on the system or interface that you are using are labeled as such For example if a specific command is not supported on the system the following text is displayed next to the co...

Page 129: ...pe the following command at the prompt a racadm help more racadm Command Description Without options the racadm command executes the help command which displays a list of available commands and a one line description of each Type racadm help subcommand to display any syntax and command line options for the subcommand getsysinfo Displays general DRAC 4 and system information serveraction Executes a...

Page 130: ...prise Linux operating systems racadm Synopsis racadm options subcommand subcommand_options racadm options u user name p password r racIpAddr subcommand racadm options i r racIpAddr subcommand or racadm options i r racIpAddr new port number subcommand if the DRAC 4 HTTPS port number has been changed racadm options r racIpAddr subcommand racadm Options Table 8 3 lists the options for the racadm comm...

Page 131: ...acTuneRemoteRacadmEnable 0 Log Verbose Levels Use the log verbose level options in Table 8 4 to control how racadm command output is displayed Example racadm l 0x3 L log subcommand subcommand_options The argument 0x3 for the log level is the OR of STDOUT and STDERR messages Both of these message types are written to the file name log The verbose or v option defaults to 0x3 OR of STDOUT and STDERR ...

Page 132: ...ays information about active sessions getsysinfo Displays general DRAC 4 and system information getractime Displays the DRAC 4 time ifconfig Sets or displays the current DRAC 4 IP configuration getsvctag Displays service tags racdump Dumps DRAC 4 status and state information for debug racreset Resets the DRAC 4 racresetcfg Resets the DRAC 4 to the default configuration serveraction Executes a grac...

Page 133: ...nique DRAC 4 information such as the static IP address that must be modified before configuring other cards Configuration File Overview To use the configuration file perform the following high level steps 1 Get the configuration from the DRAC 4 that contains the appropriate configuration 2 Modify the configuration optional 3 Push the configuration to a target DRAC 4 4 Reset the target DRAC 4 The g...

Page 134: ...ules are being followed Errors are flagged with the line number in which the error was detected and a simple message explains the problem The entire file is parsed for correctness and all errors are displayed Writes are not performed to the DRAC 4 if an error is found in the cfg file The user must correct all errors before any configuration can take place The c option may be used in the config sub...

Page 135: ...ommand and then perform a racadm config f filename cfg command to a different DRAC 4 without adding escape characters Example This would be a comment cfgUserAdmin cfgUserAdminPageModemInitString Modem init not a comment All group entries must be surrounded by and characters The starting character denoting a group name must start in column one This group name must be specified before any of the obj...

Page 136: ...upName o objectName i index 1 16 NOTE A NULL string two characters directs the DRAC 4 to delete the index for the specified group To view the contents of an indexed group use the following command racadm getconfig g groupName i index 1 16 For indexed groups the object anchor must be the first object after the brackets pair The following are examples of the current indexed groups cfgUserAdmin cfgUs...

Page 137: ...wide changes or to configure new systems over the network Using the racadm Utility to Configure the DRAC 4 The DRAC 4 Web based interface is the fastest way to configure a DRAC 4 If you prefer command line or script configuration or need to configure multiple DRAC 4s you can also use the racadm CLI The racadm CLI is installed along with the DRAC 4 agents on the managed system To configure multiple...

Page 138: ...ile cfg file which includes all DRAC 4 configuration parameters Several parameters and object IDs are displayed along with their current values The two objects of interest are cfgUserAdminIndex XX cfgUserAdminUserName If the cfgUserAdminUserName object has no value that index number which is indicated by the cfgUserAdminIndex object is available for use If a name appears after the that index is ta...

Page 139: ... characters indicates to the DRAC 4 to delete the index for the specified group Adding a DRAC 4 User With Alerting Capabilities To add a DRAC 4 user that is able to receive email and SNMP traps first locate an available DRAC 4 user index by performing the steps in Before Adding a DRAC 4 User The following example has an available user index at index 2 NOTE See DRAC 4 Property Database Group and Ob...

Page 140: ...ting Email alerting is enabled by the following command A 0 disables this feature a 1 enables it racadm config g cfgUserAdmin o cfgUserAdminEmailEnable i 2 1 racadm testemail i 2 Testing SNMP Trap Alerting SNMP traps are enabled by the following command A 0 disables this feature a 1 enables it racadm config g cfgTraps o cfgTrapsEnable i 2 1 racadm testtrap i 2 Adding a DRAC 4 User With Permissions...

Page 141: ...e command may be used to configure desired LAN network properties racadm config g cfgLanNetworking o cfgNicEnable 1 racadm config g cfgLanNetworking o cfgNicIpAddress 192 168 0 120 racadm config g cfgLanNetworking o cfgNicNetmask 255 255 255 0 racadm config g cfgLanNetworking o cfgNicGateway 192 168 0 120 racadm config g cfgLanNetworking o cfgNicUseDhcp 0 racadm config g cfgLanNetworking o cfgDNSS...

Page 142: ...nderstand You may encounter one or more of the following errors when using the racadm commands and subcommands Local error messages Occur when problems occur with syntax typographical errors incorrect names and so on Example racadm subcmd ERROR message Transport error messages Occur when the racadm CLI communication paths to the DRAC 4 are not accessible Transport error messages occur if Server Ad...

Page 143: ...p www dell com downloads global power ps1q05 20040170 Gujarathi pdf Requirements Ensure that your deployment infrastructure meets the following requirements before you start using the DRAC 4 VM CLI utility to accomplish remote operating system installations 1 Each remote target server requires DRAC 4 hardware whose network interface is operational and accessible from the deployment host which is t...

Page 144: ...etrieve the needed operating system files and drivers and perform all tasks needed to successfully complete the remote server s operating system installation For example the target host may require RAID setup and initialization before starting the operating system installation step When complete the deployment procedure reboots the target host and the virtual deployment media is automatically disc...

Page 145: ...programs into your existing operating system deployment client application or use the vmdeploy script included with the VM CLI packaging as it is In the former case use the sample deployment script as a guide when integrating these DRAC 4 utilities into your existing operating system deployment client application NOTE Perform this step only once vmdeploy When you perform the tasks listed in Tasks ...

Page 146: ...uplicator utility dd if input file of output file input file input device for example dev fd0 dev cdrom output file output file for example myfloppy img mycd iso Windows Users A number of utilities are available for creation of floppy and or ISO images from removable media on Windows when creating CD DVD image files Ensure that you use one that supports copying the CD DVD boot sectors The followin...

Page 147: ...Network Error Codes Table 4 32 Managing and Recovering a Remote System Frequently Asked Questions Table 5 8 Using the DRAC 4 With Active Directory Frequently Asked Questions Table 6 4 Using Console Redirection Frequently Asked Questions Table 7 1 Using Virtual Media Frequently Asked Questions Table 8 6 Using the serial and racadm Commands Frequently Asked Questions ...

Page 148: ...148 Troubleshooting w w w d e l l c o m s u p p o r t d e l l c o m ...

Page 149: ...help subcommand lists all of the subcommands that are available under the racadm command along with a one line description You may also type a subcommand after help to get the syntax for a specific subcommand Output The racadm help command displays a complete list of subcommands The racadm help subcommand command displays information for the specified subcommand only Table A 1 Help Command Command...

Page 150: ...bcommand Synopsis racadm clearasrscreen config getconfig NOTE To use the getconfig command you must have Log In DRAC 4 permission Table A 4 describes the config and getconfig subcommands Table A 2 arp Command Command Definition arp Displays the contents of the ARP table ARP table entries may not be added or deleted Table A 3 clearasrscreen Subcommand Definition clearasrscreen Clears the last crash...

Page 151: ...t contain data in the format specified in Parsing Rules s The s or synchronize option directs config to synchronize the user and password database with Server Administrator if any user passwords were modified p The p or password option directs config to delete the password entries contained in the config file f filename after the configuration is complete g The g groupName or group option must be ...

Page 152: ...uration data from the DRAC 4 and places it into the file filename The created file is a format that can be used with the racadm config f filename command p The p or password option causes getconfig to include password information in the file for all passwords except for the user passwords which are stored encrypted and cannot be decrypted A cfgUserAdmPassword line is displayed as an indication tha...

Page 153: ... DRAC 4 group configuration parameters in to myrac cfg racadm config f myrac cfg Configures or reconfigures the DRAC 4 The myrac cfg file may be created from the command specified in the previous example if the DRAC 4 has a desired configuration to be replicated The myrac cfg file may also be edited manually as long as the parsing rules are followed NOTE The myrac cfg file does not contain passwor...

Page 154: ...evious information with the more recent bus error information See the coredumpdelete subcommand for information about deleting this information Output Example FW d_cmdCoreDump Last CORE dump at Wed 23 Oct 2004 15 49 41 GMT 05 00 Data Access Abort Running IPEV 005E0000 CPSR A0000013 NzCv if SVC32 SP 018616DC LR 01023C34 R0 D000AEB2 R1 01151C1C R2 0186179C R3 00000007 R4 01861700 R5 C854E35C R6 0186...

Page 155: ...bes the coredumpdelete subcommand Synopsis racadm coredumpdelete Description The coredumpdelete command clears the area reserved for persistent storage of bus error information This operation is performed regardless of whether any bus error information is currently stored in the area reserved for this information See the coredump command for information about displaying the bus error information f...

Page 156: ...rmware update process Instruct the DRAC 4 firmware to get the firmware update file from a TFTP server and load it into the RAMdisk area The user may specify the IP address and path filename or IP address and directory or use the default values found in the database The user may also specify that the update be started after loading or to terminate and make a separate call to start the update proces...

Page 157: ...RhostsFwUpdatePath a The IP Address option specifies the IP address of the TFTP server d The d or directory option specifies the directory on the TFTP server or on the DRAC 4 s host server where the firmware update file resides Do not use the f option with the d option c The c or checksum option allows the user to verify an update file that has been loaded into the RAMdisk area The update file can...

Page 158: ...ified for correctness before proceeding racadm fwupdate g u a 143 166 154 143 f firmimg dm1 In this example the g option tells the firmware to download the firmware update file from a location specified by the f option on the TFTP server at a specific IP address specified by the a option The update file is then loaded into RAMdisk The u option tells the firmware to proceed with the update after th...

Page 159: ... Free Preliminary Unvalidated Valid Invalid Input Table A 12 describes the getssinfo subcommand options Table A 11 getssinfo Subcommand Subcommand Definition getssninfo Retrieves session information for one or more currently active or pending sessions from the Session Manager s session table Table A 12 getssinfo Subcommand Options Option Description A The A option eliminates the printing of data h...

Page 160: ...sninfo A u Web RAC root 143 166 174 19 Thu 06 Mar 2004 10 32 39 GMT 06 00 NONE getsysinfo NOTE To use this command you must have Log In To DRAC 4 permission Table A 14 describes the getsysinfo subcommand Synopsis racadm getsysinfo d s w A r Table A 13 getssninfo Subcommand Output Example Type User IP Address Login Date Time Consoles Web DRAC 4 root 143 166 174 19 Thu 06 Mar 2004 10 32 39 GMT 06 00...

Page 161: ...d on the command the enumeration bit value of the element is listed in the output Otherwise the enumeration or bit value is mapped to a string before being output The bulleted items listed in Table A 16 define the mapping of values to strings Table A 15 getsysinfo Subcommand Options Option Description d Displays DRAC 4 information s Displays system information w Displays watchdog information A Eli...

Page 162: ... 123456 System Model PowerEdge 2800 BIOS Version A08 Asset Tag EF23VQ 0023 Service Tag 2MP9Z01 Hostname Server1 OS name Microsoft Windows 2000 version 5 0 Build 2195 Service Pack 2 BMC Version 1 60 Watchdog Information Recovery Action Power Down Present countdown value 36 Initial countdown value 40 Restrictions The Hostname and OS name information fields in the Web based interface and racadm getsy...

Page 163: ...lt d The yyyymmddhhmmss mmmmmmsoff string with no option is displayed in the same format as the UNIX date command Output The getractime subcommand displays the output on one line ifconfig NOTE To use this command you must have Execute Diagnostic Commands or Configure DRAC 4 permission Table A 18 describes the ifconfig subcommand Synopsis racadm ifconfig Table A 17 getractime Subcommand Definition ...

Page 164: ...C 4 permission NOTE To use the getniccfg command you must have Log In To DRAC 4 permission Table A 21 describes the setniccfg and getniccfg subcommands Table A 19 netstat Subcommand Definition netstat Prints the contents of the routing table If the optional interface number is provided then netstat prints additional information regarding the traffic across the interface buffer usage and other netw...

Page 165: ...tings are used The o option disables the Ethernet management port completely ipAddress netmask and gateway must be typed as dot separated strings Description for getniccfg The getniccfg subcommand displays the current Ethernet management port settings Output The setniccfg subcommand returns without output if successful The getniccfg subcommand output displays the following information Network adap...

Page 166: ...Service Tag for the system Example Type getsvctag at the command prompt The output is displayed as follows Y76TP0G The command returns 0 on success and nonzero on errors racdump NOTE To use this command you must have Log In DRAC 4 permission Table A 23 describes the racdump subcommand Synopsis racadm racdump Table A 22 getsvctag Subcommand Definition getsvctag Displays a service tag Table A 23 rac...

Page 167: ... another command If the DRAC 4 reset is not completed you may receive the following error racadm command name Transport ERROR RC 1 Synopsis racadm racreset hard soft graceful delay in seconds Description The racreset subcommand issues a reset to the DRAC 4 The user is allowed to select how many seconds of delay occur before the reset sequence is started The reset event is written into the DRAC 4 l...

Page 168: ...eved using software The DRAC 4 log database and selected daemons are shut down gracefully prior to the reset A hard reset should be considered as a final effort PCI configuration is lost soft A soft reset is a processor and processor subsystem reset that resets the processor core to restart the software PCI configurations are preserved The DRAC 4 log database and selected daemons are shut down gra...

Page 169: ...raction NOTE To use this command you must have Execute Server Control Commands permission Table A 27 describes the serveraction subcommand Synopsis racadm serveraction d delay action Description The serveraction command provides an interface to control system reset and power control Table A 28 describes the serveraction subcommand option values Table A 27 serveraction Subcommand Definition servera...

Page 170: ...ions allow the getraclog command to read entries A Provides API formatted output no header c Provides the maximum count of entries to be returned blank Displays the entire log racadm and serial only default d Provides the number of seconds to delay the recording of any new log entries s Provides the associated number of the first displayed entry default 0 list begins with the first DRAC 4 log entr...

Page 171: ...mand you must have Log In To DRAC 4 permission Table A 30 describes the getsel command Synopsis racadm getsel i racadm getsel E R A c count delay seconds s count v V m Description The getsel i command displays the number of entries in the SEL The clrsel command completely clears the SEL The following getsel options without the i option are used to read entries A Provides API formatted output no he...

Page 172: ...e such as the UNIX more command Output One line of output is displayed for each SEL entry clrsel NOTE To use this command you must have Clear Logs permission Synopsis racadm clrsel Description The clrsel command completely clears the System Event Log entries gettracelog NOTE To use this command you must have Log In To DRAC 4 permission Table A 31 describes the gettracelog subcommand Synopsis racad...

Page 173: ... option allows the user to display the parameters only without actually writing them to the DRAC 4 firmware Any combination of options or no options may be typed Input Table A 33 describes the setrac subcommand options Table A 32 setrac Subcommand Definition setrac Sets DRAC 4 parameters from the managed system When used remotely sets DRAC 4 parameters from the management station Table A 33 setrac...

Page 174: ...ename racadm sslcsrgen s Description The sslcsrgen subcommand is used to generate the CSR and download it to a file filename T Gets the OS type from the managed system and writes it to the DRAC 4 This parameter is available for viewing using the getsysinfo command and under the object ID interface using config getconfig as ifcRacManagedNodeOs ifcRacMnOsOsType d The d or display option allows the u...

Page 175: ... supported The sslcsrgen u subcommand downloads the CSR from the DRAC 4 by FTP This command returns 0 when successful and returns a nonzero number when unsuccessful Restrictions The sslcsrgen command can only run on a system that has the managed system software installed While generating a CSR the local racadm interface on the host becomes unavailable Use remote racadm or the racadm available on s...

Page 176: ...tory The sslcertupload command returns 0 when successful and returns a nonzero number when unsuccessful Restrictions The sslcertupload command can only run on a system that has the managed system software installed Example racadm sslcertupload t 0x1 f c cert cert txt Table A 36 sslcertupload Subcommand Description sslcertupload Downloads a CA certificate to the DRAC 4 Table A 37 sslcertupload Subc...

Page 177: ...returns 0 when successful and returns a nonzero number when unsuccessful Restrictions The sslcertdownload command can only run on a system that has the managed system software installed Example racadm sslcertdownload t 0x1 f c cert cert txt Table A 38 sslcertdownload Subcommand Description sslcertupload Downloads a CA certificate to the DRAC 4 Table A 39 sslcertdownload Subcommand Options Option D...

Page 178: ...ganizational unit L is the locality S is the state and E is the email address certificate type 1 serial number 00 key size 1024 valid from DSU 12 34 31 valid to DSU 15 34 31 subject C US subject CN RMC Default Certificate subject O Dell Inc subject OU BVS subject L Round Rock subject S Texas subject E john dell com Table A 40 sslcertview Subcommand Description sslcertview Displays a CA certificate...

Page 179: ...and you receive output similar to the following example 1 00 1024 DSU 12 34 31 DSU 15 34 31 US RMC Default Certificate Dell Inc BVS Round Rock Texas john dell com US RMC Default Certificate Dell Inc BVS Round Rock Texas john dell com testemail Table A 42 describes the testemail subcommand Synopsis racadm testemail i index u username Table A 42 testemail Subcommand Description testemail Tests an em...

Page 180: ...command Synopsis racadm testtrap i index Description The testtrap subcommand forces the DRAC 4 to send an SNMP trap over the DRAC 4 NIC Input Table A 45 describes the testtrap subcommand options Table A 43 testemail Subcommand Options Option Description u Specifies the user who receives the email The necessary properties must be set up to correctly send email messages i Specifies the index of the ...

Page 181: ...mdisconnect Description The vmdisconnect subcommand allows a user to forcibly disconnect another user s virtual media session When disconnected the user interface will reflect the correct connection status This subcommand is available only through the use of local or remote racadm Table A 46 vmdisconnect Subcommand Description vmdisconnect Forces a virtual media connection to close ...

Page 182: ...182 racadm Subcommand Man Pages w w w d e l l c o m s u p p o r t d e l l c o m ...

Page 183: ...th the racadm utility to configure the DRAC 4 The following sections describe each object and indicate whether the object is readable writable or both idRacInfo This group contains display parameters to provide information about the specifics of the DRAC 4 being queried One instance of the group is allowed The following subsections describe the objects in this group idRacProductInfo Read Only Lega...

Page 184: ...escription A string containing the current firmware version of the product where x is the current revision idRacName Read Write NOTE To modify this property you must have Configure DRAC 4 permission Legal Values String of up to 15 ASCII characters Default RAC Description A user assigned name to identify this controller idRacMisc Read Write Legal Values String of up to 63 ASCII characters Default N...

Page 185: ...d require users to reconnect using the updated IP address settings cfgDNSDomainNameFromDHCP Read Write NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Boolean either 1 or 0 TRUE or FALSE Default 0 Description Obtains the domain name from the DHCP server This parameter is only valid if cfgDNSRegisterRac is set to 1 TRUE cfgDNSDomainName Read Write NOTE To modify ...

Page 186: ...rmware update methods do not display this behavior cfgDNSRacName Read Write NOTE To modify this property you must have Configure DRAC 4 permission Legal Values String of up to 63 alphanumeric ASCII characters or dash must start with an alphanumeric character NOTE Some DNS servers only register names of 31 characters or fewer Default RAC service tag Description Displays the RAC name which is RAC se...

Page 187: ...To modify this property you must have Configure DRAC 4 permission Legal Values Any legal IP address Default 192 168 0 5 Description Retrieves the IP address for DNS server 1 This parameter is only valid if cfgDNSServersFromDHCP parameter is set to 0 FALSE NOTE cfgDNSServer1 and cfgDNSServer2 may be set to identical values while swapping addresses cfgDNSServer2 Read Write NOTE To modify this proper...

Page 188: ...have Configure DRAC 4 permission Legal Values Boolean either 1 or 0 TRUE or FALSE Default 1 Description 0 Disable 1 Enable the DRAC 4 NIC cfgNicIpAddress Read Write NOTE To modify this property you must have Configure DRAC 4 permission Legal Values A string of separated numeric fields containing the static IP address Default 192 168 0 120 Description The IP address of the DRAC 4 NIC cfgNicNetmask ...

Page 189: ...cp Read Write NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Boolean either 1 or 0 TRUE or FALSE Default 0 Description 0 Use the static DRAC 4 NIC parameters described above 1 Use DHCP and obtain the necessary parameters from the DHCP server for the DRAC 4 NIC cfgNicMacAddress Read Only Description MAC address for the integrated NIC cfgCurrentLanNetworking This...

Page 190: ... DRAC 4 NIC cfgNicCurrentNetmask Read Only Legal Values A string of separated numeric fields containing the network mask Default None Description The current network mask used by the DRAC 4 NIC cfgNicCurrentGateway Read Only Legal Values A string of separated numeric fields containing the gateway address Default None Description The current gateway used by the DRAC 4 NIC cfgNicCurrentDhcpWasUsed R...

Page 191: ...erver 1 cfgDNSCurrentServer2 Read Only Description Current IP address used for DNS Server 2 cfgRemoteHosts The group contains parameters to configure various firmware update loading IP addresses enables and so on One instance of the group is allowed The following subsections describe the objects in this group cfgRhostsSmtpEmailEnable Read Write NOTE To modify this property you must have Configure ...

Page 192: ...ed in email alerts cfgRhostsFwUpdateTftpEnable Read Write NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Boolean either 1 or 0 TRUE or FALSE Default 1 Description 0 Disable 1 Enable loading the firmware update file through TFTP cfgRhostsFwUpdateIpAddr Read Write NOTE To modify this property you must have Configure DRAC 4 permission Legal Values A string of sepa...

Page 193: ...E The server may still require you to specify the drive for example C cfgUserAdmin This group contains parameters that you can use to configure which users are allowed access to the DRAC 4 Sixteen instances of the group are allowed which corresponds to a user for each index The following subsections describe the objects in this group The last user in the cfgUserAdmin group cannot be deleted cfgUse...

Page 194: ... name You must delete and then recreate the name The string must not contain forward slash backslash period at symbol or quotations marks NOTE This command is the anchor for this indexed group cfgUserAdminPassword Write Only NOTE To modify this property you must have Configure Users permission Legal Values A string of up to 20 ASCII characters Default None Table B 1 Bit Masks for User Privileges U...

Page 195: ...77 Description See DRAC 4 Generated Event Mask Definitions Type hexadecimal values cfgUserAdminAlertFilterSysEventMask Read Write NOTE To modify this property you must have Configure Users permission Legal Values See System Generated Alert Mask Definitions Default 0x777777 Description See System Generated Alert Mask Definitions Type hexadecimal values cfgUserAdminEmailEnable Read Write NOTE To mod...

Page 196: ... To modify this property you must have Configure Users permission Legal Values A string of up to 31 ASCII characters Default Description User defined message to be sent on a email alert cfgUserAdminIndex Read Only Description Index of user entry cfgTraps This group contains parameters to configure the delivery of SNMP traps Sixteen instances of this group are allowed which represent sixteen unique...

Page 197: ...this property you must have Configure DRAC 4 permission Legal Values Boolean either 1 or 0 TRUE or FALSE Default 1 Description 0 Disabled 1 Enabled for this indexed entry cfgTrapsSnmpCommunity Read Write NOTE To modify this property you must have Configure DRAC 4 permission Legal Values A string of up to 31 ASCII characters Default Description A SNMP community name cfgTrapsFilterRacEventMask Read ...

Page 198: ...nt Mask Definitions Default 0x77777 Description See DRAC 4 Generated Event Mask Definitions Type hexadecimal values cfgTrapsIndex Read Only NOTE To modify this property you must have Configure DRAC 4 permission Legal Values See DRAC 4 Generated Event Mask Definitions Default 0x77777 Description Index of Trap entry cfgSessionManagement This group contains parameters to configure the number of sessi...

Page 199: ...b based remote access interface Type hexadecimal values cfgSsnMgtMaxSessionsPerUser Read Write NOTE To modify this property you must have Configure DRAC 4 permission Legal Values 0x1 through 0x4 Default 0x4 Description The maximum number of simultaneous sessions allowed per user Type hexadecimal values cfgSsnMgtSshIdleTimeout Read Write NOTE To modify this property you must have Configure DRAC 4 p...

Page 200: ...tem then returns you to the shell from which SSH was invoked cfgSerial This group contains configuration parameters for the system external serial port One instance of the group is allowed The following subsections describe the objects in this group cfgSerialBaudRate Read Write NOTE To modify this property you must have Configure DRAC 4 permission NOTE For best results redirecting BIOS System Setu...

Page 201: ...ead Write NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Integer from 1 to any positive number Type hexadecimal values Default 0x12c Description The maximum number of time in seconds of line idle time before the line is disconnected Type hexadecimal values cfgSerialConsoleShellType Read Write NOTE To modify this property you must have Configure DRAC 4 permissio...

Page 202: ...ite NOTE To modify this property you must have Configure DRAC 4 permission Description The serial command runs after login at the start of a session and allows you to set up a command such as connect com2 that autoruns when a session begins Default Empty string no command Example connect com2 cfgSerialHistorySize Read Write NOTE To modify this property you must have Configure DRAC 4 permission Leg...

Page 203: ... the DRAC 4 cfgSerialTelnetEnable Read Write NOTE To modify this property you must have Configure DRAC 4 permission Description Enables disables telnet console Default 0 telnet disabled Legal Values 0 disabled 1 enabled cfgSerialCom2RedirEnable Read Write NOTE To modify this property you must have Configure DRAC 4 permission Description Enables disables the console through the COM 2 port Default 1...

Page 204: ...ing The group contains parameters to tune the DRAC 4 network configuration One instance of the group is allowed All objects in this group require a DRAC 4 reset before they become active The following subsections describe the objects in this group cfgNetTuningNicAutoneg Read Write NOTE To modify this property you must have Configure DRAC 4 permission Legal Values 1 or 0 Default 1 Description Enabl...

Page 205: ...cription Sets the duplex to full duplex 1 or half duplex 0 cfgNetTuningNicMtu Read Write NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Integer from 576 to 1500 Default 0x5dc 1500 Description The size in bytes of the maximum transmission unit used by the DRAC 4 NIC Type hexadecimal values cfgNetTuningIpTtl Read Write NOTE To modify this property you must have C...

Page 206: ...scription The maximum IP packet fragment reassembly time in second units Type hexadecimal values cfgNetTuningTcpSrttBase Read Write NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Integer from 0 to 256 Default 0x0 0 Description The smoothed round trip time out base minimum value for TCP round trip retransmission time in second units Type hexadecimal values cfgNe...

Page 207: ...inimum number of TCP retransmission time in second units Type hexadecimal values cfgNetTuningTcpReXmtMax Read Write NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Integer from 8 to 1024 Default 0x80 128 Description The maximum number of TCP retransmission time in second units Type hexadecimal values cfgNetTuningTcpMsl Read Write NOTE To modify this property you...

Page 208: ...s are used racadm config g cfgNetTuning o cfgNetTuningNicMtu value racadm config g cfgNetTuning o cfgNetTuningIpTtl value racadm config g cfgNetTuning o cfgNetTuningIpReassTtl value racadm config g cfgNetTuning o cfgNetTuningTcpSrttBase value racadm config g cfgNetTuning o cfgNetTuningTcpSrttDflt value racadm config g cfgNetTuning o cfgNetTuningTcpReXmtMin value racadm config g cfgNetTuning o cfgN...

Page 209: ...p capabilities of the DRAC 4 One instance of the group is allowed The following subsections describe the objects in this group cfgOobSnmpAgentCommunity Read Write NOTE To modify this property you must have Configure DRAC 4 permission Legal Values A string of up to 31 ASCII characters Default public Description Use this to modify the SNMP Community Name cfgOobSnmpTrapsEnable Read Write NOTE To modi...

Page 210: ...ecomes active Legal Values Boolean either 1 or 0 TRUE or FALSE Default 0 Description 0 Disable 1 Enable the DRAC 4 SNMP agent cfgRacTuning The group contains various tuning configuration parameters One instance of the group is allowed The following subsections describe the objects in this group cfgRacTuneHttpPort Read Write NOTE To modify this property you must have Configure DRAC 4 permission Leg...

Page 211: ... hexadecimal values cfgRacTuneSshPort Read Write NOTE To modify this property you must have Configure DRAC 4 permission Legal Values 0 65535 Default 22 Description Use this property to configure the DRAC 4 SSH port Type hexadecimal values cfgRacTuneTelnetPort Read Write NOTE To modify this property you must have Configure DRAC 4 permission Legal Values 0 65535 Default 23 Description Use this prope...

Page 212: ...update file is loaded and the update sequence is started Type hexadecimal values cfgRacTuneRemoteRacadmEnable Read Write NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Boolean either 1 or 0 TRUE or FALSE Default 1 Description 0 Disable 1 Enable cfgRacTuneHostCom2BaudRate Read Write NOTE To modify this property you must have Configure DRAC 4 permission Legal Val...

Page 213: ...ject requires a DRAC 4 reset before it becomes active ifcRacManagedNodeOs This group contains parameters to configure the DRAC 4 with managed system and operating system naming information One instance of the group is allowed The following subsections describe the objects in this group ifcRacMnOsHostname Read Write NOTE To modify this property you must have Configure DRAC 4 permission Legal Values...

Page 214: ...e cfgRacSecurity This group contains parameters to configure the DRAC 4 SSL Secure Sockets Layer security features cfgRacSecCsrCommonName Read Write NOTE To modify this property you must have Configure DRAC 4 permission Legal Values A string of any ASCII characters Default Description The CSR certificate signing request common name cfgRacSecCsrOrganizationName Read Write NOTE To modify this proper...

Page 215: ... string of any ASCII characters Default Description The CSR organization unit cfgRacSecCsrLocalityName Read Write NOTE To modify this property you must have Configure DRAC 4 permission Legal Values A string of any ASCII characters Default Description The CSR locality name cfgRacSecCsrStateName Read Write NOTE To modify this property you must have Configure DRAC 4 permission Legal Values A string o...

Page 216: ...ter country code Default Description The CSR country code cfgRacSecCsrEmailAddr Read Write NOTE To modify this property you must have Configure DRAC 4 permission Legal Values A string of any ASCII characters Default Description The CSR email address cfgRacSecCsrKeySize Read Write NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Positive integers Default 0x400 Des...

Page 217: ...C Virtual Floppy drive and configure the drive as a floppy drive The RAC Virtual CD is required to assign drive letters D and higher cfgVirMediaDisable Read Write NOTE To modify this property you must have Configure DRAC 4 permission Legal Values 1 or 0 Disabled or Enabled Default 0 Enabled Description 0 Enabled enables the Dell Virtual floppy on the next system restart 1 Disabled disables the Del...

Page 218: ...t have Configure DRAC 4 permission Legal Values 1 or 0 True or False Default 0 Description When set to TRUE the DRAC 4 firmware monitors system boots and drops the client Virtual Media connection on the second system boot This setting boots the system only once from a bootable remote floppy or CD On the second boot the value of cfgVirtualBootOnce is reset to FALSE cfgActiveDirectory This group con...

Page 219: ...orded in the Active Directory forest cfgADEnable Read Write NOTE To modify this property you must have Configure DRAC 4 permission Legal Values 1 or 0 True or False Default 0 Description 1 True allows Active Directory authentication to take place 0 False enables local DRAC 4 authentication only cfgADAuthTimeout Read Write NOTE To modify this property you must have Configure DRAC 4 permission Legal...

Page 220: ... name and object name separated by a space The DRAC 4 alert filter operates according to the following general steps The DRAC 4 alert filter scans all of the objects in the alert enable property group ID is cfgUserAdmin The object ID for this group is cfgUserAdmin cfgUserAdminPageEmailEnable If this object s property values is TRUE it scans the event masks in the User table The DRAC 4 alert filter...

Page 221: ...rAdmin o cfgUserAdminAlertFilterRacEventMask i1 0x2244444 If you want to define alerts for the following Critical events System power off Watchdog timer hang then the event mask property value to use is 0x00064444 The following command sets this property value racadm g cfgTraps o cfgTrapsFilterSysEventMask i1 0x00064444 System Generated Alert Mask Definitions The cfgTraps cfgTrapsFilter Rac Sys Ev...

Page 222: ...ies The alert filter property group ID is cfgUserAdmin The object IDs are shown in Table B 5 Table B 4 System Generated Alert Mask Bit Definitions Bits Data Type 28 31 System undefined reserved 24 27 System undefined reserved 20 23 System undefined reserved 16 19 System status alerts statMask 12 15 System miscellaneous sensor senMask 8 11 System fan sensors senMask 4 7 System voltage sensors senMa...

Page 223: ...l alert contains the following information message including test message if a paging test event description date time severity system ID model BIOS version asset tag service tag managed system name operating system name and BMC version The following is an example test email fields shown are examples only and may not reflect actual observed output for your environment Subject Alert from Dell Remot...

Page 224: ... 1 3 Trap Test Command Synopsis racadm testtrap t i trap index Alert Data Definitions The alertMessage string up to 1 KB provides the specific information describing the cause and specific source of the event which includes Sensor identification entity IPMBslaveAddress Sensor number Sensor ID string if possible Current reading and range normal warning critical Threshold values minimum maximum norm...

Page 225: ...carry such as data bus address bus or PCI bus CA A certificate authority is a business entity that is recognized in the IT industry for meeting high standards of reliable screening identification and other important security criteria Examples of CAs include Thawte and VeriSign After the CA receives your CSR they review and verify the information the CSR contains If the applicant meets the CA s sec...

Page 226: ...ean Time which is the standard time common to every place in the world GMT nominally reflects the mean solar time along the prime meridian 0 longitude that runs through the Greenwich Observatory outside of London UK GPIO Abbreviation for general purpose input output GRUB Acronym for GRand Unified Bootloader a new and commonly used Red Hat Enterprise Linux loader GUI Abbreviation for graphical user...

Page 227: ... remotely accesses the DRAC 4 Mbps Abbreviation for megabits per second which is a data transfer rate MIB Abbreviation for management information base NAS Abbreviation for network attached storage NIC Abbreviation for network interface card An adapter circuit board installed in a computer to provide a physical connection to a network NLM Abbreviation for NetWare Loadable Module OID Abbreviation fo...

Page 228: ... an IP network DRAC 4s are SNMP managed devices nodes SNMP trap A notification event generated by the DRAC 4 or the BMC that contains information about state changes on the managed system or about potential hardware problems SSL Abbreviation for secure sockets layer TAP Abbreviation for Telelocator Alphanumeric Protocol which is a protocol used for submitting requests to a pager service TCP IP Abb...

Page 229: ...uration active directory 90 configuration drac 4 99 configuration DRAC4 properties 34 configuration last crash screen 31 configuration network properties 141 configuration network settings 35 configuration software 29 configuration terminal emulation software 53 configuration virtual media 111 configure alerts 58 configure nic 61 configure snmp alerts 38 configure users 58 configuring system setup...

Page 230: ...features DRAC 4 26 features serial console 43 features telnet console 43 firefox 32 firmware update 39 G getting started DRAC 4 installation 29 H Hardware Installation 29 hardware specifications 23 power requirements 23 hyperterminal 54 I ide option ROM utility properties 36 IE 32 Installation software 29 installation and setup DRAC 4 29 installation hardware 29 installation management station 32 ...

Page 231: ... rules 135 racadm CLI 129 racadm serial console settings 49 racadm subcommands 149 racvmcli 117 racvmcli parameters 118 recovery managed system 72 recovery remote system 57 82 red hat linux basics 41 red hat linux minicom 53 red hat linux racadm cli 32 red hat linux serial redirection 45 red hat linux xterm 55 related documents 27 remote access controller overview 21 remote system management 82 re...

Page 232: ...rosoft 56 terminal emulation software configuration 53 the 147 troubleshooting network problems 78 troubleshooting alerting problems 79 troubleshooting DRAC 4 147 troubleshooting managed system 72 U uninstallation racadm cli 32 update firmware 39 user group permissions 58 users add 58 users configure 58 Using 101 using active directory 101 V virtual floppy 116 virtual media booting 114 virtual med...

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