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Defender Pro Widescreen DVR, User Manual

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Defender Pro Widescreen DVR User Manual Download Page 3

3

DEFENDER WARRANTY..........................................................................................................................................2

WHAT’S INCLUDED ...............................................................................................................................................5

DISCLAIMERS   .....................................................................................................................................................5

BUTTONS & CONNECTIONS ..................................................................................................................................8

BASIC SETUP...................... ................................................................................................................................10

 

Things to Consider Before Installation ......................................................................................................10

 

Mounting the Cameras ............................................................................................................................10

 

Wired Camera installation .......................................................................................................................11

 

Wireless Camera installation ...................................................................................................................11

CONNECTING ADDITIONAL DEVICES ....................................................................................................................12

 

Connecting a USB Mouse ........................................................................................................................12

 

Connecting a Monitor ..............................................................................................................................12

POWERING ON DVR ...........................................................................................................................................12

GETTING STARTED............. ..................................................................................................................................13

   Using the Mouse .....................................................................................................................................13

   Screen Viewing  ......................................................................................................................................13

FUNCTION TOOLBAR.............. ..............................................................................................................................14

 

Function Toolbar Options .........................................................................................................................14

MAIN MENU........... ............................................................................................................................................17

 Using the Keyboard .................................................................................................................................18

Display Setup ..........................................................................................................................................19

 Live Tab.............. .....................................................................................................................................19

 OutputTab ...............................................................................................................................................21

 Privacy Tab ..............................................................................................................................................22

Record Setup ..........................................................................................................................................23

 Record  Parameters Tab ............................................................................................................................23

 Schedule Tab ..........................................................................................................................................24

 Mainstream Tab .......................................................................................................................................25

 Search Setup .........................................................................................................................................26

 Playback Tab ...........................................................................................................................................26

 Event  Search Tab .....................................................................................................................................27

 Backup Tab .............................................................................................................................................28

 Log Tab........ ............................................................................................................................................28

Network Setup .........................................................................................................................................28

 Network Tab ............................................................................................................................................29

 Substream Tab ........................................................................................................................................31

 DDNS Tab......... .......................................................................................................................................31

 Email Tab........... .....................................................................................................................................32

 Mobile Tab ..............................................................................................................................................32

                    Alarm Setup ...................................................................................................................................33

                                     Motion Tab .....................................................................................................................33

                    Device Setup ..................................................................................................................................35

                                     HDD Tab .........................................................................................................................35

                                     PTZ Tab ..........................................................................................................................36

 

 Connecting a PTZ Camera .......................................................................................................................37

Table of Contents

Summary of Contents for Pro Widescreen DVR

Page 1: ...Pro Widescreen DVR User Manual ...

Page 2: ... manual 3 Routine cleaning normal cosmetic and mechanical wear and tear are not covered under the terms of this warranty 4 The warranty expressly provided for herein is the sole warranty provided in connection with the product itself and no other warranty expressed or implied is provided DEFENDER assumes no responsibilities for any other claims not specifically mentioned in this warranty 5 This wa...

Page 3: ...ED 13 Using the Mouse 13 Screen Viewing 13 FUNCTION TOOLBAR 14 Function Toolbar Options 14 MAIN MENU 17 Using the Keyboard 18 Display Setup 19 Live Tab 19 OutputTab 21 Privacy Tab 22 Record Setup 23 Record Parameters Tab 23 Schedule Tab 24 Mainstream Tab 25 Search Setup 26 Playback Tab 26 Event Search Tab 27 Backup Tab 28 Log Tab 28 Network Setup 28 Network Tab 29 Substream Tab 31 DDNS Tab 31 Emai...

Page 4: ...Preparing Your Computer for Viewing the DVR 51 Method1 52 Method2 53 Viewing DVR On Your Computer 53 Log in to the DVR Using Internet Explorer 54 Installing ActiveX 54 Viewing DVR Outside of Your Network 55 Option1 56 Option 2 57 Testing Port Forwarding 58 If You Cannot Connect 59 To View Online Software Using External IP Address 60 DDNS Setup 60 Logging into Software 61 ONLINE SOFTWARE 62 Live Mo...

Page 5: ... to water rain or snow Requires broadband router and broadband internet connection not included Internet browser is required Must set up user profile in menu before using DEFENDER does not endorse any DEFENDER products for illegal activities DEFENDER is not responsible or liable in any way for any damage vandalism theft or any other action that may occur while a DEFENDER product is in use by the p...

Page 6: ...ve for backup 4 Camera Connect Camera connections 4 8 or16 Channels 10 PTZ Input Connects to two wire PTZ camera not included 5 Audio Output Connects to speaker or audio input 11 Power Connection Connect power adapter 6 Audio Input Accepts a microphone and or audio supported camera not included Mouse 1 2 3 4 1 Select Click to select highlighted object 2 Scroll Wheel No function for DVR 3 Deselect ...

Page 7: ...5 Rewind Rewind footage 6 Record Start recording 7 Pause Pause playback starts stops seq mode 8 Menu Enter main menu Exit current menu 9 Select Enter Press to select highlighted object 10 Mute Mute sound with audio supported cameras not included 11 Play Displays playback menu 12 Fast Forward Fast forward playback video 13 Stop Stop recording Stop playback video 1 2 3 4 5 6 7 8 9 10 11 12 13 Button...

Page 8: ...is secured using the included screws for all installations Each camera comes with 65ft of video power wire Please make sure that you mount the cameras no more than 195ft from the DVR If longer wiring distance is required extension cables can be purchased 21007 21008 21009 from your local re seller or at www defender usa com We recommend using a surge protected power bar to protect the camera s int...

Page 9: ...ation CH 2 CH 3 CH 4 CH 1 CH 1 CH 2 CH 3 CH 4 30 Press quickly Wireless Cameras Pairing If appears on the screen disconnect the power supply from the camera and repeat PAIRING steps Optimum range is150ft when signal is passing through walls or floors Press quickly ...

Page 10: ...VGA cable HDMI Connecting your DVR to your television via HDMI cable is the best way to transmit high definition video from the device to your television 1 Connect one end of HDMI cable to the back of the DVR 2 Connect the other end to the TV or Monitor 3 Make sure your TV or Monitor is set to the correct Input Source setting so the DVR display is visible VGA You can connect your DVR to a computer...

Page 11: ...formation bubbles at the bottom of each Menu Screen describe the settings that you will find in the Menu As an added convenience the DVR will automatically begin recording once it is powered on as long as at least one camera is connected Using the mouse The included USB mouse makes using the DVR simple and efficient Using the mouse will make controlling the DVR very similar to using a computer It ...

Page 12: ...rd Search Network Alarm Device System andAdvanced Split Screens Allows you to change your camera view to your choice of 4 9 or 16 pane view PTZ PTZ stands for Pan Tilt Zoom cameras not included This menu option only controls compatible PTZ cameras that are properly set up in the Device section of the menu The PTZ camera controls are Directional keys Moves the camera in the direction of the arrow Z...

Page 13: ...se To stop the PTZ cruise open the Function Toolbar and select Stop Cruise Using Zoom 1 Double click the screen you would like to zoom in on This will open to full screen mode 2 Right click the mouse and select the Zoom icon from the Function Toolbar 3 Using the mouse left click and hold to drag a square around the area you would like to zoom in on 4 Once the square has been set release the mouse ...

Page 14: ...e 1x1 PIP Mode 1x2 Volume Allows you to mute the sound being recorded if you are using audio enabled cameras Right click the mouse and select the Mute icon from the Function Toolbar Main Menu 1 Right click the mouse anywhere on the screen then left click the Main Menu icon 2 Move mouse to the bottom of the screen and Function Toolbar will appear Left click the Main Menu icon 3 Press Select Enter o...

Page 15: ...d Privacy Zone This menu allows you to name each camera adjust where the title of the camera appears on screen adjust the color of each camera turn cameras on and off as well as decide on where the time will be displayed on screen Live Tab The Live Tab allows you to customize the name and position of the camera name Customizing camera names allow for easy recognition of locations you are monitorin...

Page 16: ...f the selected camera will appear along with scroll bars to adjust Hue Brightness Contrast and Saturation 3 Click and drag the bar in the center to turn the settings up and down 4 Click APPLY at the bottom of the Color Setup screen to save your changes then EXIT to return to Display menu 5 Click APPLY at the bottom of the Live screen to save your changes 6 Repeat steps 1 4 for all desired cameras ...

Page 17: ...cified camera s 4 Click APPLY at the bottom of the screen to save your changes Output Tab The Output Tab allows you to control how images are displayed on screen You can also control VGA HDMI Resolution and Transparency Video Output is set to LIVE OUT by default View Setup Allows you to change the order of the cameras you see in live mode 1 Select the VIEW SETUP drop down list and choose ENABLE 2 ...

Page 18: ...olume and Margin These options let you customize the look and sound of your recordings Features may not be available on your specific model Margin Adjusting MARGINS 1 Left click the MARGIN button A Margin Setup menu will open 2 Slide the cursor from 0 to 36 to set each margin 0 being the lowest 36 being the highest 3 Click APPLY at the bottom of the Margin Setup screen to save your changes then EX...

Page 19: ...one camera to another or to all cameras COPY settings from one camera to other cameras 1 Select the COPY drop down list and choose a camera number 2 Select the TO drop down list to select a camera number or ALL cameras 3 Click the COPY button The settings will now be copied to your specified camera s 4 Click APPLY at the bottom of the screen to save your changes Record This option allows you to tu...

Page 20: ...r specified camera s 4 Click APPLY at the bottom of the screen to save your changes Schedule Tab The Schedule tab allows you to choose from continuous recording motion triggered recording or scheduled recording Your DVR is set to continuous record by factory default N Normal Green Sets schedule or continuous recording M Motion Yellow Settings for motion recording A Alarm Red Audible alarm sounds w...

Page 21: ...ows you to record motion events at specified times One click highlights the individual box Each box represents one hour To unselect click the box again For example to record 24 7 when motion occurs all boxes from 0 to 23 need to be YELLOW 4 Click APPLY at the bottom of the screen to save your changes Quickly copy your settings to other days of the week and or channels see instructions above Alarm ...

Page 22: ...he CHANNEL you wish to edit 2 Select the RESOLUTION drop down list and choose a resolution type 3 Select the FPS drop down list and choose a resolution per channel 4 Select the BITRATE drop down list and choose a bitrate 5 Click APPLY at the bottom of the screen to save your changes COPY settings from one camera to other cameras 1 Select the COPY drop down list and choose a camera number 2 Select ...

Page 23: ...dule Recording are GREEN in the time schedule If the time is not red or green it means there was no recording during that time To view other days or times that have footage double click on the day in the calendar Example Search Date January 10th recordings 8am to 10 30 am Motion Alarm events 10 30am to 11am Normal events 11am to 2pm Motion Alarm events 1 Left click on the desired date to view play...

Page 24: ...you would like to see from the drop down menu next to the word TYPE You can view MOTION recordings SCHEDULE recordings or ALL recordings 6 The list displays the following information from left to right CH The channel with recorded footage Time The time range that the footage was recorded Size The size of the file the larger the file the longer the video clip Type The type of footage that was recor...

Page 25: ...e backed up footage on a CD DVD follow the basic instructions for your CD DVD player Log Tab To view the log of files in the order that they were recorded Here you can choose to view files based on recording type and time frame 1 Select the recording type and time frame and press the SEARCH button the list of files will come up on the screen 2 Insert a USB device into any open USB port 3 Select BA...

Page 26: ... address changes often Most home or office networks today do not use static IP addresses If you are unsure of whether you need a static or dynamic IP address please contact your network administrator Changing the IP Type 1 Select the TYPE drop down list and choose an IP Type 2 Click APPLY at the bottom of the screen to save your changes Mobile Port Allows you to adjust which port your Smartphone w...

Page 27: ...C 1 Write down your current IP address found on the NETWORK tab in the IP ADDRESS field 2 Select the TYPE drop down list and choose STATIC 3 Left click in the IP ADDRESS field the keyboard will open 4 Enter your IP address from step 1 then click the ENTER key 5 Click APPLY at the bottom of the screen to save your changes 6 Right click anywhere on the screen until you exit the menu completely 7 Unp...

Page 28: ...ded video A lower FPS will result in a choppy video however it will use less space on the HDD Bitrate The bitrate represents the amount of information or detail that is stored per unit of time of a recording The DVR is set to the recommended 64bps Audio Your camera must have audio recording capabilities for this option Audio on off 1 Check the AUDIO BOX next to the channel to turn audio ON 2 Unche...

Page 29: ...r changes Receiving EMAIL notifications 1 Select the EMAIL drop down list and choose ENABLE 2 Click the ENABLE box next to SSL 3 Select the SMTP Server box and input the SMTP server address provided by your email provider Gmail SMTP address smtp gmail com 4 Select the SENDER EMAIL box and input the email in which the email notification will be coming from 5 Select the SENDER PWD box and input the ...

Page 30: ...or motion please see NETWORKING SETUP EMAIL TAB Motion Tab CH The channel you want motion detection Enable Enable or disable motion detection Area Set up the area to be detected by motion Sensitivity Use a range from 1 8 to detect object 1 being the least sensitive and 8 being the most sensitive Alarm Out This DVR does not support this function Latch Time This DVR does not support this function Sh...

Page 31: ...the DVR is automatically set to detect motion throughout the whole screen 3 To adjust the motion detection area left click the mouse on the squares that you do NOT want motion detected The squares that will NOT have motion detected will be black 4 Right click to exit the SETUP screen and click APPLY at the bottom of the screen to save your changes Alarm Tab The Alarm Tab is for external alarms onl...

Page 32: ...instead of stopping the recording once it is full Disable Overwriting allows the DVR to never stop recording You can also set the DVR to start overwriting after 1hr 3hrs 1 day 7 days 30 days or 90 days 1 Select the OVERWRITE drop down list and choose an option 2 Click APPLY at the bottom of the screen to save your changes Format HDD Formatting the HDD erases all recorded video and audio on your HD...

Page 33: ...TZ camera manual for further instructions on required connections and settings Connecting a two wire PTZ camera 1 With a small flat head screwdriver unscrew the screw on the top of the opening 2 Insert the wire into the hole below the top screw while it is still unscrewed 3 Re tighten the top screw to lock the wire into place Pull lightly on the wire to make sure it is secure 4 For further instruc...

Page 34: ...nges Setting the TIME FORMAT 1 Select the TIME FORMAT drop down list and choose a time format 2 Click APPLY at the bottom of the screen to save your changes Setting the DATE 1 Left click in the DATE field the keyboard will open 2 Enter the date then click the ENTER key 3 Click APPLY at the bottom of the screen to save your changes Setting the TIME 1 Left click in the TIME field the keyboard will o...

Page 35: ...col You have the option of setting your DVR to sync its time to various web servers This ensures your DVR is set to the correct time It will also automatically adjust to Daylight Saving Time Setting the DVR to sync with an NTP time server 1 Click the NTP SETUP box next to NTP 2 Select the ENABLE drop down list in the GENERAL tab and choose ENABLE 3 Select the SERVER ADDRESS drop down list and choo...

Page 36: ... screen to save your changes Users Tab The Users Tab allows for the setup of 7 different users on the DVR You can also customize their username password and permission levels Permission levels include the ability to change settings view cameras and footage Password and Permission Setup The default username is admin and the default password is 123456 Setting the ADMIN PASSWORD 1 Click the SEL box t...

Page 37: ...lect the boxes next to BACKUP LIVE PLAYBACK and PTZ Control as well as the camera channels you want to allow that user to have access to 5 You can also click the ALL button for the user to have all permissions or CLEAR to delete all of the permissions 6 Click APPLY at the bottom of the screen to save your changes Info Tab The INFO Tab allows you to view information about your DVR such as System Th...

Page 38: ...efault Settings Loading default settings will restore all settings on your DVR to the default settings except for the date and time The DEFAULT USERNAME is admin and the DEFAULT PASSWORD is 123456 1 Click the LOAD DEFAULT button and a box will appear 2 Click the box for each function that will be restored to default parameters or click ALL to select them all Click CLEAR to uncheck the boxes 3 Clic...

Page 39: ...Emits an audible alert from the DVR when an event has occured To set the buzzer length select the drop down box next to BUZZER and select 10s 20s 40s 60s Send Email When selected an email will be sent to notify you that an event has occured Please go to EMAIL TAB for instructions on how to set up email notifications Playback There are two types of files available for playback RECORD SEARCH files o...

Page 40: ...times you click it the slower the video will playback Play Plays selected footage at notmal speed Pause Forward Click once to pause the playback footage After that each time you click it the playback footage will move forward a frame and pause again Fast Forward Click to fast forward the footage the more times you click it the faster the footage will fast forward x2 x4 x8 x16 Mute Selecting this o...

Page 41: ...B port on computer Make sure USB device has your backed up footage on it 4 Open the playback software you just installed Software Installation File Viewing Be sure that the playback software is open on your computer Instructions differ depending on what files you would like to open and play Adding one video 1 Select and then click FILES Find the USB device file or any other area where backed up fo...

Page 42: ...yback list 2 Remove Videos Remove a single unwanted video clip from the playback list 3 Clear All Clears all videos from the playback list 4 Rewind Moves the video backwards 5 Minute Bar Shows your progress of time through any footage being played 6 Open Opens the last folder you accessed to add videos 7 Backward Frame Moves the video backward a frame 8 Play Pause Plays the footage Once PLAY is pr...

Page 43: ...ted to the same router for initial setup A computer will not always be necessary at the location to view the DVR Connecting DVR to a Router 1 Power off the DVR by removing the power cable from the back of the DVR 2 Connect the included RJ 45 Ethernet Cable to the back of the DVR in the LAN port 3 Connect the other end of the RJ 45 Ethernet Cable to an available port on the router 4 Reconnect the p...

Page 44: ...n the next few steps to view the DVR on your computer as well as for viewing the DVR over the Internet Note If your router does not support DHCP contact your network administrator to supply you with the proper IP information If the DVR needs to store PPPoE DSL ADSL settings contact your ISP Internet Service Provider for the proper IP address settings Preparing Your Computer for Viewing the DVR Eve...

Page 45: ...ish to view your DVR from Method 2 Add the DVR s IP address to the Trusted Sites in Internet Explorer 1 Open up Internet Explorer 2 Click on TOOLS 3 Click on INTERNET OPTIONS 4 Click on the SECURITY Tab 5 Click on TRUSTED SITES 6 Click on the SITES button 7 Type in the IP address of the DVR in the following format http 192 168 0 108 and click ADD 8 If Require server verification https for all site...

Page 46: ...name is admin and the password is 123456 Installing the ActiveX controls 2 There will be a yellow information bar that pops up below the address bar in Internet Explorer Click on the yellow information bar and then select INSTALL THIS ADD ON FOR ALL USERS ON THIS COMPUTER Please be patient as the installation process can take 1 2 minutes 3 If your ActiveX settings are set correctly you will see th...

Page 47: ...view the DVR from a computer that is not connected to the same router PORT FORWARDING CHECKLIST The DVR connected to a router The router connected to the Internet A PC or laptop that is connected to the same router as the DVR The PC can be connected by a wired or wireless connection The brand and model number of your router usually located on the back or bottom of the router Router User Name and P...

Page 48: ...ENU of your DVR using your mouse or remote and click on the NETWORK tab 2 Check the IP type mode and set it to DHCP for initial setup 3 Reboot the DVR after setting IP type to DHCP unplug power adapter for 10 seconds and plug back in 4 Access the MAIN MENU of your DVR and return to the NETWORK section Write down the following information Your IP ADDRESS GATEWAY number as they appear on the screen ...

Page 49: ...elow it a link to your external IP address Please write down both addresses EXTERNAL and INTERNAL as they appear on the screen STEP 5 ONLINE VIEWING Click the TOP link for your internal IP address An internet window will open linking you to the online viewing software allowing you to see your cameras We recommend Internet Explorer for PC users and Safari for Mac users STEP 6 DVR SETTINGS From the ...

Page 50: ...he External IP Address from a computer that is not connected to the same network 8 A DSL modem is preventing the connection because it is on a different sub network Contact your Internet Service Provider to assist with bridging the modem and router together Viewing Online Software Using External IP Address 1 From your computer at the DVR s location open Internet Explorer and type in www whatsmyip ...

Page 51: ...login with a password You can either use the admin or your own user password and the footage will appear 3 The login screen also has the option to adjust which connection you are viewing the software with internet or LAN Leave this option set to Internet 4 Default username Admin and Default Password 123456 5 Once the password is inserted select LOGIN and the DVR software and footage will appear On...

Page 52: ... 7 Widescreen View Expands the camera screen you have highlighted 3 Record Records footage directly to your computer 8 Channel Display Different options for displaying the cameras 4 Capture Take a snapshot of the screen and save it to your computer 9 Single Quad View View cameras in single view or four seperate views 5 Open Close All Live Channels View or stop all live feed from showing 10 Volume ...

Page 53: ...ra it was recorded from Searching your footage 1 The DVR menu cannot be accessed by two people using the same Administrator using the same username and password If the DVR s menu is being accessed by another Administrator using the same username and password you will be unable to retrieve or view footage Authorized user access will not affect menu access at the same time as the Administrator 2 Cli...

Page 54: ...elect this the faster the footage will move forward 2x 4x 8x 16x Rewind Rewinds the footage backwards The more times you select this the faster the footage will move backward 2x 4x 8x 16x Next Frame Moves the footage forward a single frame Volume For audio supported camera not included Click and drag this will increase or decrease the volume of the playback footage Download Downloads selected vide...

Page 55: ... PTZ Parameters Network Parameters Device Parameters Device Management Local Settings Each function works much like the MAIN MENU options on the DVR Display You can adjust the display name the position as well as the record time You can also enable and set up a privacy zone Live Name This will be the name of the camera that is displayed on screen It is a good idea to name the camera something that...

Page 56: ...changes Turn SHOW TIME display or RECORD TIME display off or on 1 Select the SHOW TIME option or RECORD TIME option and choose either ENABLE or DISABLE 2 The time display will now be changed 3 Click SAVE in the upper right corner to save your changes Privacy Zone Setting PRIVACY ZONES 1 Select the camera next to CHANNEL 2 Click the PRIVACY ZONE checkbox 3 Click and drag the boxes around the screen...

Page 57: ...that you have selected 5 Click SAVE in the upper right corner to save your changes COPY settings from one day to other cameras 1 Select the COPY drop down list and highlight the day you want copied 2 Select the TO drop down list to select a specific day or ALL 3 Press the COPY button and the copied schedule will appear in the selected days 4 Click SAVE in the upper right corner to save your change...

Page 58: ...gn Port 18004 for the mobile stream to be transferred 3 Click SAVE in the upper right corner to save your changes Substream Adjusting the SUBSTREAM resolution parameters 1 Select the SUBSTREAM tab 2 Select the drop down menus to adjust the frame rate video quality and resolution values 3 Click SAVE in the upper right corner to save your changes Email Receiving EMAIL notifications 1 Select the EMAI...

Page 59: ...er shaded in red the area will no longer detect motion 3 Click SAVE in the upper right corner to save your changes Device The DEVICE tab allows you to view hard drive information such as HDD status and available space You can also set the overwrite setting This is a useful menu when troubleshooting your DVR HDD HDD Status Displays the current operating status of the hard drive If the hard drive is...

Page 60: ...s and adjust the DVR for daylight saving time Adjusting the DATE FORMAT 1 Select the DATE FORMAT drop down list and choose a date format 2 Click SAVE in the upper right corner to save your changes Adjusting the DATE 1 Left click in the DATE field the keyboard will open 2 Enter the date in the order of the selected format listed above time format then click the ENTER key 3 Click SAVE in the upper r...

Page 61: ...drop down box below and select the WEEK Select the drop down box below and select the WEEKDAY Repeat steps above for END TIME If by Date Left click in the START TIME field the keyboard will open Enter the TIME you want the DST to change then click the ENTER key Repeat steps above for END TIME 5 Click SAVE in the upper right corner to save your changes Network Time Protocol NTP You have the option ...

Page 62: ...ER will only be able to access the search menu to view saved footage while the administrator has unlimited access BOTH DEFAULT PASSWORDS ARE 123456 1 Highlight and click the USER you wish to change the password for 2 Make sure PASSWORD ENABLE is set to ENABLE 3 Type the password you would like in the box next to PASSWORD 4 Type in the same password again next to CONFIRM to confirm the password 5 C...

Page 63: ...rts 6 Click SAVE in the upper right corner to save your changes Maintain To turn AUTO MAINTENANCE on or off 1 Select the MAINTAIN tab 2 Select the drop down box next to AUTO REBOOT and select Enable or Disable 3 Input the date and time with the drop down boxes when you would like the reboot to happen 4 Click SAVE in the upper right corner to save your changes Load Default Loading default settings ...

Page 64: ...browse screen will appear 2 Find the location you want the files to be saved to and double click the area 3 Select OK 4 The file you want the footage pictures saved to will appear in the box 5 Click SAVE to save settings Logout Clicking on the LOGOUT tab logs you out of the online software and DVR viewing When this tab is clicked the software will shut down the screen will refresh and return to th...

Page 65: ...bile viewing We recommend a free app called ASee available from your devices app store This is free software and is compatible with our systems All port forwarding must be done prior to using this app Please note ASee and ASee pro are not compatible with Defender products Download from App Store 1 Open App Store 2 Select the search icon at the bottom of the screen Search ASee 3 Select the ASee app...

Page 66: ...r DVR 6 Fore more information on the Asee app please review the buttons and connections section below A PTZ Direction left right up down B PTZ Lens control Area Selection ZOOM ZOOM Aperture I I Focus focus focus C Channel selection keys D Function buttons from left to right Pause Full Screen Snapshot Setup Help and Access Setup BlackBerry Viewing Before viewing your DVR footage from your BlackBerr...

Page 67: ...ut your DVR s IP address Port Input the port you forwarded for your mobile setup Ensure that this port is also listed under mobile settings on your DVR User Input the user ID that you have set under the mobile settings on your DVR Password Input the password that you have set under the mobile settings on your DVR Default Input the channel you would like to start watching the program allows you to ...

Page 68: ...ly when the download is finished 5 Once the application finishes installing there will be an option to open the application Choose this option on the bottom of your screen 6 From now on the Asee application will be available from your main menu Installing viewing software to your phone s SD card from your computer 1 Connect phone to computer and open the memory card folder 2 Insert included CD int...

Page 69: ...rdrive faster Try lowering the video quality Adjust your schedule or resolution If you are on Schedule Record for 24 hours a day the hard drive fills up faster Try switching periodically to Motion record DVR beeps whenever motion is detected Buzzer is set to ON Go to ALARM MOTION setup and turn buzzer function OFF The DVR keeps beeping There could be video loss HDD loss motion detection or no HDD ...

Page 70: ...the DEVICE menu The camera picture is too dark Adjust camera brightness settings under DISPLAY LIVE OUTPUT COLOR Try moving your camera to a brighter location Make sure the camera is not pointing directly into a light source Your camera may not be getting enough light towards it during the day Adjust the sunshade top of camera to allow more sunlight The night vision will not turn on I can t see at...

Page 71: ...0 Be sure to reconfigure the port forwarding Refer to the NETWORK SETUP section of the manual for detailed instructions on REMOTE VIEWING setup The browser keeps freezing I can t play the footage Make sure you have an up to date browser to view the footage with the proper ActiveX options Make sure the browser is Internet Explorer The software will not play on any other browser Download all Windows...

Page 72: ...WWW DEFENDER USA COM ...

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