6. Frequently Asked Questions
Q 001:
The remote mouse doesn’t work or is not synchronous
A 001:
Make sure the mouse settings in LARA match the mouse model. There are some
circumstances where the mouse synchronization process could behave incorrectly, refer
to Section
5.3.4
on page
28
for further explanation.
Q 002:
The video quality is bad or the picture is grainy
A 002:
Try to correct the brightess and contrast settings with the OSD (see Section
5.3.3
on
page
26
) until they are out of a range where the picture looks grainy. Use the auto
adjustment feature to correct a flickering video.
Q 003:
Login on LARA fails.
A 003:
Was the correct combination of user and password given? On delivery, the user ”super”
has the password ”lara”. Moreover your browser must be configured to accept cookies.
Q 004:
I use the Mozilla Browser 0.9.x., Netscape 6.x and https (secure http).
When I try to open the Remote Console applet loading may fail with Bad
Magic Number Exception.
A 004:
This is a bug in some older versions of Mozilla. Don’t use https or upgrade your
Browser.
Q 005:
The Remote Console window can’t connect to LARA.
A 005:
Possibly a firewall prevents access to the Remote Console. Make sure the TCP port
numbers 443 or 80 are open for incoming TCP connection establishments.
Q 006:
No connection can be established to LARA.
A 006:
Check whether the network connection is working in general (ping the IP address of
LARA). If not, check network hardware. Is LARA powered on? Check whether the
IP address of LARA and all other IP related settings are correct! Also verify that all
the IP infrastructure of your LAN, like routers etc., are correctly configured. Without
a ping functioning, LARA can’t work either.
Q 007:
Special key combinations, e.g. ALT+F2, ALT+F3 are intercepted by the
console system and not transmitted to the host.
A 007:
You have to define a so-called ’Button Key’. This can be done in the Remote Console
settings.
Q 008:
In the browser the LARA pages are inconsistent or chaotic.
A 008:
Make sure your browser cache settings are feasible. Especially make sure the cache
settings are not set to something like ”never check for newer pages”. Otherwise LARA
pages may be loaded from your browser cache and not from the card.
Summary of Contents for LARA
Page 1: ...LARA Installation and User Guide...
Page 4: ...iv...
Page 8: ...viii Contents...
Page 12: ...xii List of Tables B 1 LARA Video Modes 67 C 1 Key Names 69...
Page 30: ...18 CHAPTER 4 CONFIGURATION...
Page 74: ...62 CHAPTER 5 USAGE...
Page 76: ...64 CHAPTER 6 FREQUENTLY ASKED QUESTIONS...
Page 78: ...66 APPENDIX A GLOSSARY...
Page 80: ...68 APPENDIX B LARA VIDEO MODES...
Page 86: ...74 APPENDIX D PIN ASSIGNMENTS...