Dahua Technology DHI-XVR5108HS-4K, User Manual, Page: 288 / 318

User's Manual
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
HDD jumper is damaged.

HDD is broken.

Upgraded program is not compatible.

The recorded file has been overwritten.

Record function has been disabled.
7. Video is distorted when searching local records.
There are following possibilities:

Video quality setup is too low.

Program read error, bit data is too small. There is mosaic in the full screen. Please restart the DVR
to solve this problem.

HDD data jumper error.

HDD malfunction.

DVR hardware malfunctions.
8. No audio under monitor state.
There are following possibilities:

It is not a power picker.

It is not a power acoustics.

Audio cable is damaged.

DVR hardware malfunctions.
9. There is audio under monitor state but no audio under playback state.
There are following possibilities:

Setup is not correct. Please enable audio function.

Corresponding channel has no video input. Playback is not continuous when the screen is blue.
10. System time is not correct.
There are following possibilities:

Setup is not correct.

Battery contact is not correct or voltage is too low.

Crystal oscillator is broken.
11. Cannot control PTZ on DVR.
There are following possibilities:

Front panel PTZ error.

PTZ decoder setup, connection or installation is not correct.

Cable connection is not correct.

PTZ setup is not correct.

PTZ decoder and DVR protocol is not compatible.

PTZ decoder and DVR address is not compatible.

When there are several decoders, please add 120 Ohm between the PTZ decoder A/B cables
furthest end to delete the reverberation or impedance matching. Otherwise the PTZ control is
not stable.

The distance is too far.
12. Motion detection function does not work.
There are following possibilities:

Period setup is not correct.

Motion detection zone setup is not correct.