Page 7-4
D
ACOR
R
ANGE
S
ERVICE
M
ANUAL
Troubleshooting Chart - Oven (continued)
PROBLEM
POSSIBLE CAUSES
WHAT TO CHECK
Foods over or under cook. Incorrect cooking time or
temperature.
Follow instructions in
Operating Instructions
section.
•
Items not being cooked on
rack level that will provide
best results.
See
Understanding the Various Cooking Modes
section.
•
Food placed in oven during
pre-heat.
Make sure pre-heat indicator on display is off before
putting food in oven (does not apply to broil modes).
•
Oven set to incorrect
temperature scale.
See
Setting the Temperature Scale
section.
•
Relay stuck closed on
power board.
Power board.
•
Defective temperature
sensor.
Temperature sensor.
•
Elements not wired
correctly.
Check for correct element wiring.
•
Cooling fan continues
to run after oven is
turned off. Shuts off after
extended period of time.
Normal operation.
The cooling fan may run for a while after the oven is
turned off, until the internal parts have cooled.
•
Cooling fan runs
continuously after oven is
off and does not shut off
after an extended period
of time.
Power board problems.
Power board.
•
Defective temperature
sensor.
Temperature sensor.
•
Control panel problems.
Cable from power board to oven controller board.
Oven controller board.
•
•
Oven door will not open.
Oven is set to self-clean.
Check display. If “
LOCK
” appears on display oven
door cannot be opened. Wait for oven to complete
self-clean or press
CANCEL/SECURE.
Door will
unlock once oven has cooled.
•
Door latch problems.
Door latch wiring.
Door latch and switches.
•
•
Power board problems.
Power board.
•
Meat probe does not
work.
Meat probe not plugged in.
Make sure meat probe is plugged into meat probe
connector.
•
Meat probe defective.
Check meat probe continuity.
•
Meat probe connector
problem.
Wiring from meat probe to power board.
Power board.
•
•
