Page 7-2
D
ACOR
R
ANGE
S
ERVICE
M
ANUAL
Basic Troubleshooting Instructions
If the range does not function properly, check for obvious problems first, such as the main power
switch being turned off, or the control panel being locked.
If the problem is not immediately obvious, use the
Performance Tests
in
Appendix B
and consult
the
Troubleshooting Chart
on the following pages to help locate the problem.
Troubleshooting Chart - Oven
PROBLEM
POSSIBLE CAUSES
WHAT TO CHECK
Nothing works, no power
to the range, control panel
display is dark, burners do
not spark, burner knobs
don’t light when turned
on.
Range not connected to
electrical power.
Conduit or appliance wire connection.
•
Power to range is off.
Tripped circuit breaker or blown fuse.
•
Power outage.
Contact power company.
•
Wiring problems.
Check wiring harness.
•
Oven will not heat.
Cooktop works OK. Control
panel lit. Oven controller
beeps when keys are
pressed.
Oven setting not
correct.
Press
CANCEL/SECURE
, then follow instructions in
Operating the Oven
section of this manual.
•
Oven set for delay
timed cooking.
Oven will turn on automatically at preset time. Press
CANCEL/SECURE
to return to normal operation.
•
Attempting to broil with
meat probe connected.
Broil and convection broil settings will not work when
meat probe is connected. Disconnect meat probe.
•
Power board problems.
Power board wiring.
Power board.
•
•
Bad heating element.
Check
Cycling Chart
(Appendix A) to determine
elements used during the mode that is not working.
Check continuity.
•
High limit switch
tripped or defective.
Wires to high limit switch.
High limit switch.
•
•
Oven does not heat,
display is lit. Cooktop
works OK. Control panel
does not beep when keys
are pressed.
Power board problems.
Power board.
•
Control panel locked-
up.
Cycle power. Check range to see if normal operation
resumes.
•
Control panel
problems.
Cable from power board to oven controller board.
Oven controller board.
Cable from oven controller board to keypad membrane.
Keypad membrane.
•
•
•
•
Oven does not heat,
display is not lit. Cooktop
works OK. Control panel
does not beep when keys
are pressed.
Power board problems.
Wiring to power board
Power board
•
•
Control panel locked-
up.
Cycle power. Check range to see if normal operation
resumes.
•
Control panel
problems.
Cable from power board to oven controller board.
Oven controller board.
Cable from oven controller board to keypad membrane.
Keypad membrane.
•
•
•
•
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