![background image](http://html1.mh-extra.com/html/daavlin/7-series/7-series_operating-instructions-manual_3057306027.webp)
26
1293
How Daavlin Handles Warranty and Service
Service work is divided into two levels of urgency: Major Service Needs and Minor Service Needs.
Major Service:
Within three (3) working days, Daavlin will exercise all due effort to make any
necessary repairs to a machine that is inoperable, unless otherwise arranged.
Minor Service:
Within seven (7) working days, Daavlin will exercise all due effort to make any
necessary repairs to a machine that has a minor malfunction, unless otherwise arranged. Such minor
malfunctions include but are not limited to inoperative ballasts, lamp holders, beepers, or lamp positions
(other than burned out lamps).
The following types of work are examples of "maintenance" and do not fall within the scope of the
warranty: Required periodic calibration, replacement of lamps, cleaning and leveling the equipment.
Any work performed by Daavlin technicians or subcontractors which falls outside the warranty will be
billed at the prevailing service rate at the time of service.
Responsibilities of the Buyer
In the event of a malfunction, the buyer must cooperate in conducting minor diagnostic work when a
problem is being reported. This may entail running one or more short operational routines and answering
diagnostic questions. Failure to answer diagnostic questions may result in being charged for on-site
service calls.
Disposal
Please contact Daavlin at 1-800-322-8546 for disposal instructions for the unit and/or cabinet and all
accessories.
Always call the Daavlin Service Department if you think a problem exists before any
service work is performed.
Contact Information
USA & Canada
1-800-322-8546
Overseas 1-419-636-6304
Fax
1-419-636-1739
Website www.daavlin.com
The Daavlin Company
205 W. Bement Street
PO Box 626
Bryan, Ohio 43506 USA
Name and Address of EU Representative:
Sandrine Woolace
Daavlin s.p.r.l.
Avenue Louise 475, Box 15
1050 Brussels, Belgium