D-Link DGE-560SX User Guide
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Typically, the BACS Testing the Network failures are the result of a configuration problem on
the network or with the IP addresses. Below are common steps when troubleshooting the
network.
1.
Verify that the cable is attached and you have proper link.
2.
Verify that the drivers are loaded and enabled.
3.
Replace the cable that is attached to the NIC/LOM.
4.
Verify that the IP address is assigned correctly using the command "ipconfig" or by
checking the OS IP assigning tool.
5.
Verify that the IP address is correct for the network to which the adapter(s) is
connected.
7.2 Troubleshooting Checklist
CAUTION! Before you open the case of your system, review Safety Precautions.
The following checklist provides recommended actions to take to resolve problems installing
the D-Link NetXtreme Gigabit Ethernet adapter or running it in your system.
Inspect all cables and connections. Verify that the cable connections at the network
adapter and the switch are attached properly.
Check the adapter installation by reviewing Installing the Hardware. Verify that the
adapter is properly seated in the slot. Check for specific hardware problems, such as
obvious damage to board components or the PCI edge connector.
Check the configuration settings and change them if they are in conflict with another
device.
Verify that your system is using the latest BIOS.
Try inserting the adapter in another slot. If the new position works, the original slot in
your system may be defective.
Replace the failed adapter with one that is known to work properly. If the second
adapter works in the slot where the first one failed, the original adapter is probably
defective.
Install the adapter in another functioning system and run the tests again. If the
adapter passed the tests in the new system, the original system may be defective.
Remove all other adapters from the system and run the tests again. If the adapter
passes the tests, the other adapters may be causing contention.
