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D-Link DGE-560SX User Guide
140
7.1 Hardware Diagnostics
Loopback diagnostic tests are available for testing the adapter hardware. These tests provide
access to the adapter internal/external diagnostics, where packet information is transmitted
across the physical link (for instructions and information on running tests in an MS-DOS
environment, see User Diagnostics. For Windows environments, see Running Diagnostic
Tests).
7.1.1 BACS Diagnostic Tests Failures
If any of the following tests fail while running the diagnostic tests from the Running
Diagnostic Tests tab in BACS, this may indicate a hardware issue with the NIC or LOM that is
installed in the system.
Control Registers
EEPROM
Internal Memory
On-Chip CPU
Test LED
Below are troubleshooting steps that may help correct the failure.
1.
Remove the failing device and reseat it in the slot, ensuring the card is firmly seated
in the slot from front to back.
2.
Rerun the test.
3.
If the card still fails, replace it with a different card of the same model and run the test.
If the test passes on the known good card, contact your hardware vendor for
assistance on the failing device.
4.
Power down the machine, remove AC power from the machine, and then reboot the
system.
5.
Remove and re-install the diagnostic software.
6.
Contact your hardware vendor.
7.1.2 BACS Network Test Failures