SECTION 11 GETTING HELP
General Support
Your installation company will be able to answer your basic questions and
show you how to operate Comfort. You may also access the Comfort
Web Site at
http://www.cytech.biz
to find out more about thee Comfort
system, and to download manuals and other information. You are invited
to join one of the Comfort Forums at
http://www.comfortforums.com
to
ask questions, to share your experiences, good and bad, give your
opinions as well as your suggestions on how Comfort can be improved
further. Your questions will most likely be answered by us, one of our
distributors or installers or Comfort users worldwide.
Comfort is a continually evolving product, and it may be possible to add
new features to existing systems by a simple upgrading process.
Frequently Asked Questions / Tips
The Comfort forums on the web can be accessed for assistance.
FAQS - Technical
http://www.comfortforums.com/forum16/
FAQS - User
http://www.comfortforums.com/forum17/
Questions on Using Comfort
http://www.comfortforums.com/forum1/
User Code Forgotten
The User Code has to be first deleted and then added again. The user
with the Master Code (User 1) must get into Program Menu (User Menu
9). Press 5 for User Code, and 2 to Erase User. Select the user number
to be erased from the list. This erases the user code and messages. To
erase all user codes and reset to the default code 1234, go to Program
Menu, press 5 for User Code and 0 to erase all Users. You can add a new
user using Program Menu (5,1). If the Master Code is forgotten, your
installer should be able to reset the code to default 1234. They will
probably charge for this, so please be careful not to lose your master
code!
Keypad beeps when any key is pressed
If one keypad is being used, either for intercom, voice menu access or
baby monitor, other keypads are shut out, giving a long beep tone if any
key is pressed. In urgent situations, press F on any keypad to end the
current operation on the other keypad and allow you to use the keypad.
Cannot Sign In on the Home Phone
See tips on Signing-in in the Quick Start Guide.
Cannot Sign in using a Cellular Phone
Comfort II User Manual
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