CTC Parker Automation PowerStation P1, User Manual, Page: 13 / 86

Customer Support Services
P1 PowerStation User Guide
5
Installing the PowerStation
When you finish unpacking the PowerStation and developing an applica-
tion, you are ready to install the unit in a permanent location. Detailed
information on installing the PowerStation is described in Chapter 4.
Customer Support Services
CTC Parker welcomes your thoughts and suggestions on our products and
services. You can contact CTC Parker by telephone, email, or fax. You can
also visit CTC Parker on the World Wide Web to learn the latest about
CTC hardware, software, and customer support services.
Telephone: 513-831-2340
Fax: 513-831-5042
E-mail: sales@ctcusa.com or support@ctcusa.com
World Wide Web: http://www.ctcusa.com
CTC Parker recognizes that every customer and every application has
different support needs so CTC Parker offers a variety of support services
designed to meet these needs. CTC Parker offers three types of customer
support services: Customer Technical Support, Technical Support Prod-
ucts, and the Product Support Program.
Customer Technical Support
The Customer Technical Support department welcomes any question, day
or night, that might arise as you develop or run your applications. We offer
complimentary support for any customer, whether you are an end user,
original equipment manufacturer (OEM), system integrator, or distributor.
If you have a question about the PowerStation, be sure to complete the
following steps:
1. Check the release notes shipped with the unit. These notes provide im-
portant information about the PowerStation.
2. Consult the PowerStation documentation and other printed materials
included with the PowerStation.
3. Review the Frequently Asked Questions on page 71.
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