Network Video Streamer
Crestron
CEN-NVS200
CEN-NVS200 Troubleshooting
TROUBLE
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
Coaxial cable is not
connected to the
CEN-NVS200 or to the
camera.
Verify coaxial cable
connection to the
CEN-NVS200 and to the
camera.
Video settings of the
CEN-NVS200 are not
properly configured.
Verify video settings of the
CEN-NVS200.
No video.
Fault exists with the
camera.
Refer to camera
documentation for
troubleshooting information.
Camera PTZ driver
setting does not match
CEN-NVS200 driver
setting.
Verify PTZ driver settings on
the CEN-NVS200 and on the
camera.
Cannot control
PTZ camera
functions or other
devices.
Fault exists with RS-485
camera control
connections.
Verify RS-485 camera control
connections on the
CEN-NVS200 and on the
camera.
Reference Documents
The latest version of all documents mentioned within the guide can be obtained from
the Crestron Web site (
). This link will provide a list of
product manuals arranged in alphabetical order by model number.
List of Related Reference Documents
DOCUMENT TITLE
Crestron e-Control Reference Guide
Further Inquiries
If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team by
calling Crestron at 1-888-CRESTRON [1-888-273-7876]. For assistance in your
region, please refer to the Crestron Web site (
) for a listing of
Crestron worldwide offices.
You can also log onto the online help section of the Crestron Web site
(
) to ask questions about Crestron products. First-time
users will need to establish a user account to fully benefit from all available features.
Future Updates
As Crestron improves functions, adds new features and extends the capabilities of
the CEN-NVS200, additional information may be made available as manual updates.
These updates are solely electronic and serve as intermediary supplements prior to
the release of a complete technical documentation revision.
Check the Crestron Web site periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.
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Network Video Streamer: CEN-NVS200
Operations & Installation Guide – DOC. 7111A
