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Trouble Shooting

59

Accessing the smart card on scanner models:

HD5450, HD4250, HD4230, HD3650, HD3630

:

Remove the scanner

’

s right side cover. The Smart Card is placed in the card insertion slot above the scanner interface

connectors.

Insert your thumb in the slot at the top of the interface cover. Push
down to snap the lid open.

Remove the interface cover with both hands.

Smart Card is inserted in its slot above
the interface connections

The cover must always be closed before you turn the scanner ON.

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Summary of Contents for HD2530

Page 1: ...User s Guide Wide Format Scanners MODELS HD5450 HD4250 HD4230 HD3650 HD3630 HD2530 August 2008 Edition...

Page 2: ...25 When Scanning in Thick Media Positions 26 Maintenance 27 About scanner maintenance 27 Cleaning the scan area 27 Camera Alignment and Calibration 40 Replacing Scanner Parts 43 Replacing the Glass p...

Page 3: ...of the 54 42 and 36 inch models is the same while certain operations on the 25 inch model HD2530 can differ in relation to the wider models Each topic will contain a Scanner Models heading that indic...

Page 4: ...atible third party software Grounded power outlet Installation Steps To get your scanner up and running follow the steps below in their written order Set up the scan station Your scanner should be pla...

Page 5: ...automatically If it does not locate the setup exe file on the CD and start it manually 2 Install WIDEsystem Follow the installation guide on your screen You will be asked to select your language and...

Page 6: ...ensure your own personal safety and to help protect your device from potential damage Clean the scanner feeding bed This is the flat surface in front of the insertion slot Wipe with a dry cloth so dir...

Page 7: ...ing area lid locking mechanism should now be disengaged 3 Place your thumbs in the insertion slot and flip the scanning area lid back to its open position 4 The glass plate is now exposed for cleaning...

Page 8: ...re shaped end to a USB port on your computer Firewire connection Connect the cable to a firewire port on your computer Do not use the end marked Scanner End if such is specified on your cable HD2530 C...

Page 9: ...socket on your scanner Feed the interface cable through the hole in the back until it emerges in front of the cable connector panel PUSH Connect the cable and close the cable connector panel cover Th...

Page 10: ...onnection Connect the cable to a firewire port on your computer Use the end marked Scanner End if specified on your cable NOTE Firewire interfacing s available on the HD2530 only Connect the power cab...

Page 11: ...quipped with a three wire pin grounding type plug If you cannot insert the plug into your outlet contact your electrician to replace the plug or outlet to ensure a grounded power connection Do not try...

Page 12: ...allation 1 Locate the scanner icon on the Windows System Tray This is the WIDEsystem program icon 2 Left double click on the WIDEsystem program icon 3 Your scanner is installed and detected if your sc...

Page 13: ...n your screen See also in this guide Camera Alignment and Calibration Install scan or copy software optional Install the scan and copy software you will use with the scanner There are many scan and co...

Page 14: ...our current scanner to allow others on the network to use it 7 Press the OK button to accept the settings On most LAN systems this is all you have to do However some systems will require Advanced sett...

Page 15: ...er guide sections Power ON OFF Loading the scanner Scanning thick media See Appendix A Overview Operator s Panel for a complete description of the panel s keys and the how to understand the panel LED...

Page 16: ...dure The scanner s self test procedure consists of two main steps 1 Init Initialization Sequence the scanner loads and tests internal parameters Only initiated when you turn the main power ON The pane...

Page 17: ...When OFF LED is red the scanner can be powered up Wake up easily by pressing the power key or just by inserting paper into the scanner thereby indicating you wish to scan Timer function Scanner power...

Page 18: ...r decrease the hour value or use your keyboard to write the value in the field 5 Move to the Wake up column s minute digits for the same day Click on the minute digits in the day s edit field to highl...

Page 19: ...3 Select or deselect the Enter Sleep mode automatically option 4 If you do not select the Enter Sleep mode automatically option you will need to use the manual method for entering sleep mode by holdi...

Page 20: ...ith automatic loading the scanner takes the original as soon as you insert it in the paper slot Automatic loading is reliable for most jobs and especially useful for batch scanning jobs 1 Make sure th...

Page 21: ...cted in your scan application Soft handling means that feeding and scanning are slowed down You can use the option with both Manual and Automatic loading NOTE The availability of the soft handling loa...

Page 22: ...line help in these applications for instructions NOTE See Appendix A Overview of the Operator s Panel Application Control One Touch Scan for additional information Em ail Application button Scan Appl...

Page 23: ...the system s hardware bus for re establishing the interface Right click on the scanner icon select Advanced Options Rescan Hardware Bus Assign reassign applications to the scanner s one touch scan bu...

Page 24: ...original types 1 Measure the thickness of your original to find the right setting 2 Insert your fingers in the insertion slot and lift to open the scanning area lid 3 The thickness adjustment sliders...

Page 25: ...ion slot and lift to open the scanning area lid 2 Press down on the right slider and move inwards towards middle of scanner to the highest setting 16mm 0 63 3 Repeat with the left slider Your pressure...

Page 26: ...indicating the scanner is in ATAC mode but not yet ready i e the pressure platen is not yet positioned for the thick original 3 Press and hold the Paper Forward key arrow up key to raise the pressure...

Page 27: ...runs at its optimal speed in the Normal position To allow stabile drive handling scanning speed is automatically reduced when the scanner is in the extended thickness positions Modifying Stitching Pa...

Page 28: ...ogram Be sure to calibrate if your output is not optimal Make sure the scanner is clean before calibrating See more under the section Camera alignment and Calibration 3 Replacing worn parts This shoul...

Page 29: ...leaning on the 25 models you have to detach the pressure platen Follow the instructions below Turn scanner power off Press the main power switch scanner back to OFF and disconnect the power plug Open...

Page 30: ...scanner 2 Place both hands on a slider push down and move the slider all the way towards the scanner s middle Exit Position while maintaining pressure until the metal button pops up 3 Repeat this on b...

Page 31: ...late With the pressure platen removed the glass plate will be exposed for cleaning 1 Clean the glass with a lint free cloth and a mild streak free glass cleaner Aplly the cleaner to cloth and then wip...

Page 32: ...pressure platen over to clean the white background 2 Wipe the white area and the transport rollers with a lint free cloth and a mild streak free glass cleaner Apply the cleaner to the cloth and first...

Page 33: ...down the metal button with one hand and with the other hand push the slider back from the Exit position to its Normal position 3 Push the sliders away from the scanner middle until they reach the edge...

Page 34: ...se the scanning area lid Grip the lid s edge and pull it down so it closes Clean the scanner feed area surface 1 Clean also the scanner surface so dirt and dust are not dragged into the scan area with...

Page 35: ...Maintenance 34 Cover when not in use 1 Cover the scanner with its plastic dust cover when not in use 2 Caution Make sure the scanner power is OFF when using the dust cover 10...

Page 36: ...s HD5450 HD4250 HD4230 HD3650 HD3630 You only need to open the lid to access the scan area when cleaning these models Follow the instructions below Turn scanner power off Press the main power switch s...

Page 37: ...the insertion slot on each side of the lid 2 The scanning area lid locking mechanism should now be disengaged 3 Place your thumbs in the insertion slot and flip the scanning area lid back to its open...

Page 38: ...ollers The white background platen white metal area is fixed in the scanning area lid The upper rollers are aligned in 2 rows on each side of the white background platen 1 Hold support the lid in its...

Page 39: ...cleaner Apply the cleaner to cloth and wipe the lower rollers in both rows 2 Dry the lower rollers completely using a separate clean dry lint free cloth Caution Do not spray liquids directly onto the...

Page 40: ...also the scanner surface so dirt and dust are not dragged into the scan area with the original Cover when not in use 1 Cover the scanner with its plastic dust cover when not in use 2 Caution Make sur...

Page 41: ...ing and calibration are tied together Cleaning the scanner creates the need for renewed calibration and correct calibration will always require a clean scan area Turn the scanner power ON Make sure th...

Page 42: ...in the welcome dialog to proceed Insert the calibration sheet During the process the wizard will ask you to insert the Calibration Sheet that came with your scanner The sheet s printed side must be i...

Page 43: ...bration sheet will be rescanned a number of times as the program processes data Let the program complete all alignment and calibration steps Finished The wizard will tell you when the process is finis...

Page 44: ...Contact your service technician for replacing parts NOTE Regarding WIDEsystem WARNING FLAG glass plate and White background platen replacement After receiving a warning by WIDEsystem and replacing the...

Page 45: ...power plug 2 Open the scan area lid Push down on the two lever buttons found near the insertion slot on each side of the lid 3 The scanning area lid locking mechanism should now be disengaged 4 Place...

Page 46: ...and right levers to flip the glass plate towards your body so it tilts upwards and is fee from the scan area bed Lever handle Hook rests on round pin Pull back on the levers to tilt the glass towards...

Page 47: ...ach side of the scanner as shown below Place the hook on the round pin 10 While supporting the glass plate with fingers on the lever handles carefully ease the glass plate down backwards away from you...

Page 48: ...ch cases replacement with a fresh white background platen is recommended WIDEsystem monitors scanner usage and will warn you when it is time for a replacement 1 Turn the scanner power off and disconne...

Page 49: ...id back to its open position 5 On the lid s left edge you will find a red strip This is the white platen cover Red strip white background platen cover Grip the top flexible edge of the red strip with...

Page 50: ...dge of the white background platen with your fingers and pull to slide it out of the scanner 8 Reverse the steps to insert your new white background platen Carefully slide in a new white background pl...

Page 51: ...Maintenance 50 10 Close the scanning area lid so the locking mechanism reengages NOTE It is recommended to recalibrate after changing the white background platen...

Page 52: ...your dealer WIDEsystem monitors lamp usage and will warn you when it is time for a replacement 1 Turn the scanner power off and disconnect the power plug 2 The lamp cover is on the top right side of t...

Page 53: ...nections on the lamp unit 9 Replace the lamp cover on the scanner fit the bottom notches in the holes and snap the cover shut The cover must always be closed before turning scanner power ON Fit the co...

Page 54: ...me for a replacement 1 Turn the scanner power off and disconnect the power plug 2 Locate the 2 square shaped dust filter bins on the underside of the scanner 3 Insert a screw driver or other sharp too...

Page 55: ...ware when 1 One or more new features are released or other improvements are made to the scanner though its firmware 2 An error is discovered in the firmware version you have in the scanner and your ma...

Page 56: ...DEsystem s Quick menu Right click the scanner icon in the system tray 4 Select Advanced Options 5 Select left click Update Scanner Firmware 6 Browse the folders on your machine and find the firmware e...

Page 57: ...update the scanner should start up in boot mode If not you can use the following panel function to force the scanner into boot mode 1 Turn the scanner s main power switch to OFF The main power switch...

Page 58: ...he scanner Now the scanner appears as incorrectly installed on my system If you connected and tried to install the scanner before installing WIDEsystem the unknown device found message will appear If...

Page 59: ...upgrade its functionality Be sure that the scanner is turned off when removing and inserting a Smart Card or accessing the Smart Card area Accessing the smart card on scanner models HD2530 In the sma...

Page 60: ...ard is placed in the card insertion slot above the scanner interface connectors Insert your thumb in the slot at the top of the interface cover Push down to snap the lid open Remove the interface cove...

Page 61: ...s possible the Wait LED stops flashing but continues to be on until Self Adjustment is completed 3 If the error doesn t disappear turn the scanner off and then on 4 If the error persists you can reini...

Page 62: ...r jam error has occurred when the scanner stops scanning and the Paper Ready key shuts OFF from blinking while the original is still engaged in the drive system Your scanning application and WIDEsyste...

Page 63: ...e objects will disturb the scanner s adjustment function 3 Summon your technical service provider if the problem persists Error message Invalid Smart Card for this scanner type Error message No Smart...

Page 64: ...terrupted firmware update process Only part of the intended firmware may be loaded rending the scanner inaccessible You need bring the scanner into firmware boot mode to reapply the firmware 2 Restart...

Page 65: ...s camera stitching correction 2 If scanning normal paper thin media and above procedure does not correct the problem Remove the original from the scanner and run full scanner maintenance 3 If scanning...

Page 66: ...kground platen Even a single spec of dirt in the wrong spot on the glass plate or background plate can apply a streak through your entire scan To remedy run a full scanner maintenance session cleaning...

Page 67: ...elf testing and media readiness Operation of the buttons and interpretation of the LED indicator light patterns are described in this section Scanner Models HD2530 Paper Ready LED Power Switch Power L...

Page 68: ...the scanner power ON First Time Main Power ON At back of the scanner plug in the power cable and flip the main power switch to ON The scanner starts the self test procedure which starts with the Init...

Page 69: ...er Hold down on the Power key to toggle power into Wakeup and Sleep modes The Power LED lights green when the scanner is ON Wake up and red when power is OFF Sleep When you turn the scanner ON in this...

Page 70: ...icate that the original should not be removed or moved during the Calibration procedure All panel input is prevented during basic calibration Diagnostics LED blinking Error detected during Self Test T...

Page 71: ...w for thick media scanning NOTE See also this guide s sections on loading originals and Scanning Thick Media 2 The media can then be moved into the start scan position by pressing the Paper Forward Ke...

Page 72: ...for as long as the key is held down The Paper Reverse Key stops the current scanning process and reverses the original The original will be fed backwards through the scanner for as long as the key is...

Page 73: ...ing can then be repeated from the computer or terminated by ejecting the document from the scanner The above behavior applies for both thin media scanning green blinking and thick media scanning yello...

Page 74: ...he drawing into the start scan position for manual loading see section on Loading If Auto Load is set loading will occur automatically without pressing the key when the original enters the insertion s...

Page 75: ...ically out of ATAC mode The Paper Forward and Paper Reverse keys resume their normal functionality so you can move the thick original forwards and backwards in the scanner Scanning can be controlled f...

Page 76: ...scan of the document currently loaded in the scanner Copy Application This key is for activating a scan to copy application installed on your PC Applications you can use with the buttons The applicati...

Page 77: ...e cabinet at the back or bottom are provided for ventilation This ensures reliable operation of the product and protects it from overheating These openings must never be blocked or covered The opening...

Page 78: ...ications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Caution Pursua...

Page 79: ...tes that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement in SJ T11363 2006 SJ T11363 2006 X Indicates that this toxic or ha...

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