Guide:
SYSTIMAX
®
iPatch
®
Panel Manager Guide
4–12
Display lighting is not turned on at an
iPatch Manager.
a. Display lighting has timed out.
a. At the iPatch Manager display, press a button.
If the lighting turns on, the lighting had timed
out. The lighting turns out after 30 minutes of
inactivity. (This setting can be changed using
System Manager.)
b. The iPatch Manager button that you
pressed has failed.
b. At a panel on the rack, press a button. If the
display lighting turns on, the button on the
iPatch Manager has failed. Replace the iPatch
Manager. (See page 5–8.)
c. Display lighting has failed.
c. At a panel on the rack, press a button. If the
display lighting does not turn on, the lighting
has failed. Replace the iPatch Manager.
(See page 5–8.)
does not appear on the Ready screen.
Or
, you are viewing a job or tracing a patch
connection and the Details button does not
appear on the display.
Or
, your voice and data network
administrator sees the
“iPatch Manager X Not Communicating”
event at System Manager.
a. The iPatch Manager (Rack Manager Plus or
Panel Manager with Network Manager
module installed) configured to
communicate with System Manager is not
configured properly.
a. At the iPatch Manager display, make sure that
the iPatch Manager is configured properly.
The Network setting should be set to Ethernet.
The IP Address should be set to the address
that your computer network administrator
specified, and should be unique.
The Subnet Mask and Gateway should be set
to the settings that your computer network
administrator specified.
For the Panel Manager with Network Manager
module
, the Speed and Duplex settings should
be consistent with the settings of the network
equipment port to which the Network Manager
module is connected.
For more information, see page 2–16 or the
SYSTIMAX
®
iPatch
®
System Rack Manager
Plus Guide.
b. The IP address recorded for the iPatch
Manager configured to communicate with
System Manager in the System Manager
database is incorrect.
b. Contact your System Manager administrator to
fix the problem.
c. Patch cord connecting the iPatch Manager
configured to communicate with System
Manager to the network equipment is
loose.
c. Check the patch cord. If it is loose, secure both
ends of the patch cord.
d. Patch cord connecting the iPatch Manager
configured to communicate with System
Manager to the network equipment has
failed.
d. Disconnect the patch cord and connect a
working patch cord. If the problem is fixed,
replace the failed patch cord.
e. Patch cord connecting the Network
Manager module to the Panel Manager is
loose.
e. Check the patch cord. If it is loose, secure both
ends of the patch cord.
f.
Patch cord connecting the Network
Manager module to the Panel Manager has
failed.
f.
Disconnect the patch cord and connect a
working patch cord. If the problem is fixed,
replace the failed patch cord.
g. Computer LAN is not working properly.
g. Call your computer network administrator to fix
the problem.
h. The iPatch Manager configured to
communicate with System Manager has
failed.
h. Replace the iPatch Manager configured to
communicate with System Manager.
i.
The System Manager Communications
Server program is not running.
i.
Contact your System Manager administrator to
fix the problem.
continued
You notice…
Possible causes include…
You should…
