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Comdial Air Impact DSU, Manual

The Comdial Air Impact DSU user manual is a comprehensive guide for efficiently operating and maintaining this high-performance tool. With easy-to-follow instructions and detailed diagrams, this manual ensures seamless usage. Download your free copy at manualshive.com to unlock the full potential of your Comdial Air Impact DSU.

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Hold

Abandoned Hold Release

If an on-hold party hangs up at the CO/PBX end of a connection, causing an interruption
in the line current, the system will drop the line from the hold condition and return it to
service. The time interval between hang-up and line-drop is programmable in line class
of service programming with choices of either 50 msec or 350 msec. This feature is
usually dependent upon special arrangements that must be made at the CO end of the
connection. The line select indicator will turn off to indicate an idle line after a call on
that line has been abandoned.

Automatic Hold For Intercom

If a user selects the second intercom line while a call is active on the first intercom line,
this automatic hold feature lets the system automatically place the first intercom call on
hold. Use station class of service programming to enable this feature.

Automatic Hold—Transfer To Intercom (Answer Hold)

If a user selects the intercom line while an outside line call is active, this system feature
causes the system to automatically place the outside call on hold. This feature does not
require class of service programming to enable it.

Automatic Hold—Transfer To Line

A programmer can use class of service programming to make this system feature
available to selected stations. When enabled, a user can press any line button and cause
an active line to automatically go on hold. This feature allows a user to move from line to
line without having to press the HOLD button to place any current calls on hold. Use
station class of service programming to enable this feature at the desired stations.

Call Park

The call park feature is similar to a manual hold condition. A user can park a call a
particular station and retrieve it at any station in the system by dialing the appropriate
access code.

NOTE: The retrieving station must have access to the line on which the call appears.

Calls are parked and retrieved within the system through the use of dialing codes. The
system provides nine parking circuits (orbits). Call park, when used with the paging
features, allows a system attendant to direct calls to roving personnel. A call that is left in
a parking orbit for preprogrammed length of time automatically returns to a timed hold
recall condition at the station where the user originally parked the call.

Digital Telephone System

IMI66–107

A – 36  Digital Telephone System Features

Summary of Contents for Air Impact DSU

Page 1: ...is publication is applicable to the following equipment G0408 with software I0408 revision 18A and later G0816 with software I0816 revision 18A and later G1632 with software I1632 revision 18A and later Supports Impact Impression DigiTech and Scout Telephones R ...

Page 2: ...Printed in U S A GCA47 157 ...

Page 3: ...cable to the following equipment G0408 with software I0408 revision 18A and later G0816 with software I0816 revision 18A and later G1632 with software I1632 revision 18A and later R Printed in U S A IMI66 107 04 10 96 For the Impact DSU Supports Impact Impression DigiTech and Scout Telephones ...

Page 4: ... However this is not always possible as the combinations of accessories and features are too varied and extensive to insure total feature compatibility Accordingly some features identified in this publication will not operate if some other feature is activated Comdial disclaims all liability relating to feature non compatibility or associated in any way with problems which may be encountered by in...

Page 5: ... 3 5 Caller ID 16 1 3 6 Tracker 16 1 3 7 DVA 16 1 3 8 DIU 16 1 4 Hardware Summary 17 1 5 Common Equipment Description 18 1 6 Station Descriptions 110 1 6 1 DigiTech Telephone Descriptions 110 1 6 2 Impact Telephone Descriptions 112 1 6 3 Impression Telephone Descriptions 114 1 6 4 Station Controls and Indicators 116 1 7 General Specifications 119 1 7 1 Feature Codes 122 1 7 2 System Ringing Patter...

Page 6: ...a general description of the digital telephone system the supporting documentation and the equipment hardware Chapter Two Installing The Digital Telephone System contains installation instructions and connection details Chapter Three Programming The Digital Telephone System gives you instructions for setting the operating parameters of the system Chapter Four Recording The Programming Information ...

Page 7: ...odes 7700S 7714X and 7714S with revision A through H and console DD32X GCA70183 DigiTech Multiline Telephone System Users Guide GCA70182 DigiTech Attendants Guide GCA70184 DigiTech Station Users Guide GCA70232 DigiTech Single Line Proprietary Telephone Users Guide GCA70187 DigiTech DSS BLF Console Users Guide These user guides are for DigiTech telephones with product codes 7700S 7714X and 7714S wi...

Page 8: ...se user guides are for telephones with product codes 2022S 2122S 2122X and 2101N GCA70328 Impression LCD Speakerphone System Users Guide GCA70329 Impression non LCD Speakerphone And Monitor Telephone System Users Guide GCA70330 Impression Single Line Proprietary Telephone Users Guide GCA70332 Impression LCD Speakerphone Station Users Guide GCA70 333 Impression non LCD Speakerphone And Monitor Tele...

Page 9: ... section 2 19 2 Installing The Analog Terminal Interface 1 3 2 Headset Operation The Comdial DigiTech speakerphones with product codes of 7700S revision H and earlier include a built in headset port Speakerphones with a revision of I and later and Impact LCD speakerphones with product code 8024S provide an auxiliary jack for headset interface Contact your Comdial Inside Sales Representative for a ...

Page 10: ... 6 Tracker With Tracker you can send messages to Tracker Pagers assigned to a station extension number When the pager is activated the user reads the message on the pagers LCD display The system delivers alpha numeric or numeric only messages depending on the Tracker Model being used 1 3 7 DVA Digital voice announcing uses a hardware peripheral device product code DVA01 connected to a digital stat...

Page 11: ... small 2 or 4 conductor twisted pair cable The digital telephone system supports all Comdial proprietary digital telephone models NOTE Sxxxx software only supports DigiTech telephones Ixxxx software supports all digital telephones The station and line capacity of the base unit and optional expansion module are detailed in the following chart Model Number CO PBX Capacity Station Capacity G0408 4 8 ...

Page 12: ...el through time division multiplexing TDM highways The TDM highway can transmit several signals over a single pair of wires at the same time A system clock partitions TDM information into time slots A time slot is a portion of time assigned to a particular position of the system clock Each time a particular clock position is reached the computer reads information associated with that position As t...

Page 13: ...JS 74 4 Line 8 Station Base Unit 8 Line 16 Station Base Unit 16 Line 32 Station Base Unit 3 7 3 7 2 2 13 2 13 16 5 14 7 43 2 5 21 3 14 7 43 26 25 27 5 16 5 16 5 14 7 43 4 54 26 25 27 5 IMI66 107 Digital Telephone System Introducing The DSU 1 9 ...

Page 14: ...h several models available in each style The following list details the available telephones 1 6 1 DigiTech Telephone Descriptions 1 4 7 2 5 8 0 3 6 9 OPER PRS GHI TUV JKL ABC WXY MNO DEF HOLD TAP DIGITECH COMDIAL SPKR TAP TRANS CONF MUTE HOLD ITCM 12X14LCD DIGITECH COMDIAL SPKR TAP TRANS CONF MUTE HOLD ITCM 7714X Monitor Telephone 7714S Speaker Telephone 7700S LCD Speakerphone 7701X Single Line P...

Page 15: ...Figure 1 3 DigiTech Telephone Dimensions 625 6 451 7 65 625 4 3 4 6 1 112 1 251 2 7 4 7 CAJS45 7714X 7714S 77 S 77 1X IMI66 107 Digital Telephone System Introducing The DSU 1 11 ...

Page 16: ...FT SPEAKER INTERCOM TRNS CNF TAP HOLD OPER TUV PRS WXY DEF ABC QZ MNO JKL GHI 0 8 7 9 3 2 1 6 5 4 8024S LCD Speakerphone MUTE SHIFT SPEAKER INTERCOM TRNS CNF TAP HOLD OPER TUV PRS WXY DEF ABC QZ MNO JKL GHI 0 8 7 9 3 2 1 6 5 4 8124S Speakerphone MUTE SHIFT SPEAKER INTERCOM TRNS CNF TAP HOLD OPER TUV PRS WXY DEF ABC QZ MNO JKL GHI 0 8 7 9 3 2 1 6 5 4 8112S Speakerphone MUTE SHIFT SPEAKER INTERCOM T...

Page 17: ...12S 112S 1 1N 112N 24 S 124 S 4 64 1 75 7 13 3 731 1 34 CAJS 77 Figure 1 5 Impact Telephone Dimensions IMI66 107 Digital Telephone System Introducing The DSU 1 13 ...

Page 18: ...elephone unisyn11 cdr 1 2 4 7 0 8 9 5 6 3 ABC GHI PRS OPER TUV WXY JKL MNO DEF SPKR HOLD TAP ITCM T C MUTE unisyn05 cdr 1 2 4 7 0 8 9 5 6 3 ABC GHI PRS OPER TUV WXY JKL MNO DEF SPKR HOLD TAP ITCM T C MUTE unisyn01 cdr unisyn09 cdr DU32X 32 Button DSS BLF Console R Figure 1 6 Impression Telephone Images Digital Telephone System IMI66 107 1 14 Introducing The DSU ...

Page 19: ...Figure 1 7 Impression Telephone Dimensions 9 08 8 90 1 13 4 78 3 94 UNIS029 7 130 8 900 cajs109 2101N IMI66 107 Digital Telephone System Introducing The DSU 1 15 ...

Page 20: ... Display Intensity You can adjust the intensity brightness and contrast of the display on LCD telephones any time the telephone is idle and on hook To adjust the display intensity DigiTech and Impression telephones press and hold the MUTE button until the desired intensity is achieved On Impact telephones select DISP through the interactive buttons DIGITECH COMDIAL SPKR TAP TRANS CONF MUTE HOLD IT...

Page 21: ... Button Microphone Opening Speaker Button Mute Button Shift Button Volume Control Keypad Progammable Buttons Auxiliary Jack On bottom TAP Button Transfer Conference Button Speaker Mute Button Speaker Button Volume Control Message Waiting Light Hold Button Microphone Opening Intercom Button Programmable Buttons Interactive Buttons NOT Programmable LCD Alphanumeric Display CAJS107 Figure 1 9 Station...

Page 22: ...n TAP Button ITCM Button Feature Buttons Line Buttons and DSS Buttons Volume Control Microphone Opening 1 2 4 7 0 8 9 5 6 3 ABC GHI PRS OPER TUV WXY JKL MNO DEF SPKR HOLD TAP ITCM T C MUTE Figure 1 10 Station Controls And Indicators On Impression Telephones Digital Telephone System IMI66 107 1 18 Introducing The DSU ...

Page 23: ...t Applicable System Speed Dials 99 99 99 Not Applicable Station Speed Dials 10 10 10 Not Applicable Autodials Unused Buttons Unused Buttons Unused Buttons Not Applicable Power Fail Circuits 1 1 1 1 Common Equipment Dimensions G0408 G0816 G1632 GM408 Width inches 16 5 16 5 16 5 16 5 Height inches 21 3 27 1 27 6 9 25 Depth inches 3 8 3 8 4 5 1 75 Weight pounds 17 5 26 30 5 4 Station Dimensions DigiT...

Page 24: ...wire 2000 feet with 22 gauge wire Switching Principle Digital time division multiplexing TDM Provides non blocking switching with stored program control Operating Environment Temperature 32 122 degrees F 0 50 degrees C Humidity 90 percent relative non condensing Power Requirements G0408 G0816 G1632 GM408 Voltage 90 129 VAC Single phase all models Current 0 6A 2 0 A 2 1A Not Applicable Power 70W 13...

Page 25: ...Level 400 Millivolts peak to peak typical speech Output Impedance Approximately 500 Ohms Connector RCA phono jack Central Office Limits Loop Limits 1900 Ohms maximum loop Cable Insulation Leakage 15 000 Ohms minimum Industry Regulatory Standards FCC Certified part 15 Class A FCC Registered fully protected LISTED by OSHA accredited nationally recognized test laboratory EIA RS478 Bell publication 48...

Page 26: ...COM 9199 Call Pick Up Directed INTERCOM 4 ext no Group INTERCOM 4 Call Waiting Tone Send INTERCOM ext no 01 Cancel Hang Up Do Not Disturb Set Programmed Button Cancel Programmed Button Executive Override INTERCOM ext no 03 External Page INTERCOM 89 Handsfree Answer Inhibit Set MUTE Cancel MUTE Hold Manual HOLD Exclusive HOLD HOLD Direct INTERCOM 90 ext no Direct Hold Pick Up INTERCOM 90 Line Answe...

Page 27: ...Programmed Button Store Programmed Button Service Observing INTERCOM 03 ext no Speed Dial Station 09 System 0199 TAP on line Activate INTERCOM 04 Toll Restriction Override Activate INTERCOM 6 extension number code Tracker Pager Enable INTERCOM 06 Disable INTERCOM 06 Send Message INTERCOM 01 Voice Announce Block Block INTERCOM 2 Unblock INTERCOM 2 Zone Page Zone 1 INTERCOM 84 Zone 2 INTERCOM 85 Zon...

Page 28: ...nded three times All call and zone paging notification tone 80 msec tone burst followed by 280 msec tone Busy tone 530 msec tones sounded continuously Override feature not allowed Night transfer feature not allowed Call waiting tone Three 80 msec tone bursts sounded once Called station in do not disturb mode 140 msec tone burst sounded twice every 1 5 sec Call back busy feature on 260 msec tone bu...

Page 29: ...repair For information on this charge call or write to the address given below Comdial P O Box 7266 Charlottesville VA 22906 Attn Repair Department Telephone 804 978 2400 1 800 877 4448 If you do return equipment for repair pack it carefully to prevent damage Any damages during shipment are your responsibility You should ship the equipment freight or postage prepaid IMI66 107 Digital Telephone Sys...

Page 30: ......

Page 31: ...he System 2 10 2 4 Connecting The Lines 2 12 2 4 1 Line Connection Details 2 14 2 4 2 Reassigning The Line Ports 2 14 2 4 3 Protecting The Lines 2 14 2 5 Connecting The Stations 2 16 2 5 1 Grounding The Stations 2 17 2 5 2 Relocating The Stations 2 17 2 5 3 Installing The Cable Clips 2 17 2 5 4 Connecting Stations To The G0408 2 19 2 5 5 Connecting Stations To The G0816 2 20 2 5 6 Connecting Stati...

Page 32: ...odular Jack Data Connections 2 34 2 12 2 Making The Common Equipment Data Connections 2 36 2 12 3 Programming With A Video Display Terminal 2 38 2 13 Using The Music Interface 2 40 2 14 Using The Add On Expansion Module 2 41 2 14 1 Expansion Capabilities 2 42 2 14 2 Connecting Stations To The Expansion Module 2 43 2 14 3 Installing The Add On Expansion Module 2 44 2 15 Upgrading The System Softwar...

Page 33: ...2 53 2 18 Installing The System Options And Accessories 2 54 2 18 1 Installing The Battery Back Up Assembly 2 54 2 18 2 Installing the Analog Terminal Interface 2 58 2 18 3 Installing the Data Interface Unit 2 68 2 19 Supporting Caller Identification Service 2 72 2 19 1 Setting The Caller ID Parameter Switches 2 74 2 20 Supporting The Tracker Paging System 2 76 2 21 Supporting DVA Operation 2 78 2...

Page 34: ... The recommended nominal distance is 7 feet Choose a secure and dry mounting location that has adequate ventilation The temperature range of the location must be within 32 122 degrees F 0 50 degrees C and that the relative humidity is less than 90 percent non condensing If the mounting surface is damp or if it is made of concrete or masonry material you must attach a backboard to the mounting surf...

Page 35: ...g a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines 2 1 3 Hybrid Installation Whenever a programmer assigns lines to line groups the digital te...

Page 36: ... mounting surface of a proper size to accommodate the hardware being used If necessary prepare these holes with inserts anchors or other attachment devices as dictated by the type of mounting surface 5 Insert the two top screws into the mounting surface and tighten them to within approximately 1 8 inch of the surface 6 Hang the cabinet on the top screws using the mounting holes located on the rear...

Page 37: ...1 30 0 88 0 87 26 65 26 25 20 50 Back of 16 Line 32 Station Base Unit Back of 8 Line 16 Station Base Unit Back of 4 Line 8 Station Base Unit 4 Line 8 Station Base Unit 8 Line 16 Station Base Unit 16 Line 32 Station Base Unit 0 88 IMI66 107 Digital Telephone System Installing The DSU 2 7 ...

Page 38: ...on before connecting the power cord to an electrical outlet to apply AC power to the system 2 3 1 Identifying The Fuses The system is protected against short circuit damage by a fuse located on the right side of the common equipment cabinet Always replace the fuse with one of the same value and type otherwise equipment damage could result Table 2 1 Cabinets And Their Fuse Types Cabinet Fuse Value ...

Page 39: ...mmon Equipment Typical earth ground Grounding terminal Plug in power line surge protector typical Dedicated 117VAC 15 AMP NEMA 5 15R electrical outlet with third wire ground Fuse See text CAJS079 IMI66 107 Digital Telephone System Installing The DSU 2 9 ...

Page 40: ...er panel Frame Ground a low impedance conductor that places the common equipment cabinet at reference ground potential The frame ground provides the greatest safety by limiting electrical potential between non current carrying parts of the system The common equipment cabinet provides a ground stud on its cabinet for access to its frame ground Effective grounding requires that you connect the frame...

Page 41: ...e s to the frame ground stud on the base cabinet Remember if spare conductors exist in the cables that run between the stations and the 66M xx connector blocks it is good practice to connect them to earth ground Doing this may help prevent them from introducing radio frequency and or AC interference into the system Also remember that it is good practice to disconnect any unused station jacks from ...

Page 42: ...uld be twisted pair wiring The G0408 G0816 and G1632 common equipment supports the installation of up to 4 8 or 16 lines respectively Add on expansion modules are available to expand the line capacity of the systems Figure 2 4 Locating The Line Connections 16 Line 32 Station Base Unit Line Jacks 1 2 Aux 1 Line 2 Line Jacks 3 4 Aux 2 Line 4 Line Jacks 5 6 Line Jacks 7 8 Line Jacks 9 10 Line Jacks 1...

Page 43: ... 66M XX Connector Block or Individual 6 Position Modular jacks Typical 8 Line 16 Station Base Unit Shown CAJS083 6 Wire Twisted Pair Cable 6 5 4 3 2 1 No Conn Ring 2 Ring 1 Tip 1 Tip 2 No Conn 6 5 4 3 2 1 Aux Ring Ring 2 Ring 1 Tip 1 Tip 2 Aux Tip Pin designation for Line Jacks 1 and 2 Pin designation for Line Jacks 5 and 6 IMI66 107 Digital Telephone System Installing The DSU 2 13 ...

Page 44: ...wiring Refer to Chapter 3 for the line to line port reassignment programming details 2 4 3 Protecting The Lines Transient voltage spikes if induced onto CO or CENTREX lines can travel through the cable and into the common equipment The telephone company offers basic protection against this condition but it is usually designed to protect the central office circuits While it will also provide some p...

Page 45: ... 2 Line 6 Tip 3 Line 5 Tip 4 Line 5 Ring 5 Line 6 Ring 6 No Connection 4 1 No Connection 2 Line 8 Tip 3 Line 7 Tip 4 Line 7 Ring 5 Line 8 Ring 6 No Connection G1632 5 1 No Connection 2 Line 10 Tip 3 Line 9 Tip 4 Line 9 Ring 5 Line 10 Ring 6 No Connection 6 1 No Connection 2 Line 12 Tip 3 Line 11 Tip 4 Line 11 Ring 5 Line 12 Ring 6 No Connection 7 1 No Connection 2 Line 14 Tip 3 Line 13 Tip 4 Line ...

Page 46: ...nnector block is in turn wired to modular jacks that accept the modular line cord connected between it and the telephones The maximum distance allowed from the common equipment to the stations is per the following list Multiline Telephones 1000 feet using 24 gauge twisted pair cable or 2000 feet using 22 gauge cable When installing the system telephones keep in mind that each station port supports...

Page 47: ... to station ports as a default that you can reprogram as needed Plus you can use programming action to reassign attributes of one station port to a different station port if you wish This station relocation feature allows you to do adds moves and changes without relocating the station wiring Refer to the automatic station relocation programming procedure and the station to station programming proc...

Page 48: ...tations 26 41 Power Fail Station Grounding Terminal 4 Line 8 Station Base Unit Station 10 17 Power Fail Station Grounding Terminal Station 10 25 Power Fail Station Grounding Terminal 8 Line 16 Station Base Unit CAJS084 Digital Telephone System IMI66 107 2 18 Installing The DSU ...

Page 49: ...7 14 Red Red Green 8 33 15 Signal Path Green 17 Green Red 8 16 Red Red Brown 9 34 17 Spare Pairs Brown Red 9 18 Red Slate 10 35 19 Slate Red 10 20 Black Blue 11 36 21 Blue Black 11 22 Black Orange 12 37 23 Orange Black 12 24 Black Green 13 38 25 Green Black 13 26 Black Brown 14 39 27 Brown Black 14 28 Black Slate 15 40 29 Slate Black 15 30 Yellow Blue 16 41 31 Blue Yellow 16 32 Yellow Orange 17 42...

Page 50: ...th Green 18 Brown Red 9 18 Red Red Slate 10 35 19 Signal Path Green 19 Slate Red 10 20 Red Black Blue 11 36 21 Signal Path Green 20 Blue Black 11 22 Red Black Orange 12 37 23 Signal Path Green 21 Orange Black 12 24 Red Black Green 13 38 25 Signal Path Green 22 Green Black 13 26 Red Black Brown 14 39 27 Signal Path Green 23 Brown Black 14 28 Red Black Slate 15 40 29 Signal Path Green 24 Slate Black...

Page 51: ...Signal Path Green 17 Green Red 8 16 Red Red Brown 9 34 17 Signal Path Green 18 Brown Red 9 18 Red Red Slate 10 35 19 Signal Path Green 19 Slate Red 10 20 Red Black Blue 11 36 21 Signal Path Green 20 Blue Black 11 22 Red Black Orange 12 37 23 Signal Path Green 21 Orange Black 12 24 Red Black Green 13 38 25 Signal Path Green 22 Green Black 13 26 Red Black Brown 14 39 27 Signal Path Green 23 Brown Bl...

Page 52: ...th Green 34 Brown Red 9 18 Red Red Slate 10 35 19 Signal Path Green 35 Slate Red 10 20 Red Black Blue 11 36 21 Signal Path Green 36 Blue Black 11 22 Red Black Orange 12 37 23 Signal Path Green 37 Orange Black 12 24 Red Black Green 13 38 25 Signal Path Green 38 Green Black 13 26 Red Black Brown 14 39 27 Signal Path Green 39 Brown Black 14 28 Red Black Slate 15 40 29 Signal Path Green 40 Slate Black...

Page 53: ...perly grounded to avoid any static electricity discharge while you perform step 3 3 Remove screws that attach lower housing to upper housing Carefully serparate lower and upper housings making sure not to disconnect wiring between them 4 Rotate lower housing 180 degrees Do not disturb any internal wiring 5 Refasten lower housing to upper housing Make sure no wires are caught between upper and lowe...

Page 54: ...ephone has a reversible handset retaining hook When wall mounting pull up this hook and rotate it 180 degrees see Figure 2 8 5 Reconnect the handset cord There are wall mounting enhancement kits available through your normal distribution channels These kits include a handset cradle cup that you can screw mount to the telephone s upper housing The product codes for these enhancement kits are HCCI f...

Page 55: ... are used thread them into the wall within 1 8 inch of the surface Refer to Figure 2 9 for the spacing dimensions 2 Position the keyhole shaped holes in the bottom of the telephone over the 10 screws or the cover plate studs Slide the telephone down until a slight click is felt 3 To remove the telephone lift to unsnap both screws or studs from the bottom housing and then lift away from the wall Fi...

Page 56: ... Digital Station Ports 10 11 26 27 42 43 12 13 28 29 44 45 14 15 30 31 46 47 16 17 32 33 48 49 18 19 34 35 50 51 20 21 36 37 52 53 22 23 38 39 54 55 24 25 40 41 56 57 You can install the DSS BLF console at any station port and assign it to a station without first installing a console at the station s logic paired port if you wish This configuration is convenient for adding a console to an existing...

Page 57: ...hat telephone its button assignment is automatically defaulted as described above but the user can reprogram it as required It is important to remember that when you program for a second console the system sets the console button mapping to that which is described above When you clear the assignment the system resets the button mapping to match a logic paired console This means that when you clear...

Page 58: ...munications capability until the AC power to the system is restored NOTE The system also provides one power failure connection with each add on expansion module Figure 2 11 Making A Power Failure Connection 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Power Failure Jack 16 Line 32 Station Base Unit Power Failure Terminals on Station Connection Block 4 Line 8 Station and 8 Line 16 Station Base Units C...

Page 59: ...ns at terminals 1 and 6 of common equipment line jacks 1 and 2 NOTE When you are employing this auxiliary interface feature the line to line port reassignment feature Section 2 4 2 works as described except in regard to line 2 and line 4 You can only reassign Line 2 to line port 4 and line 4 to line port 2 Figure 2 12 Making The Auxiliary Interface Connections Typical Common Equipment CAJS086 1 2 ...

Page 60: ... choose either the station 17 or the programmable paging port as the ringing destination Refer to Chapter 3 for programming details When you have programmed for station port 17 ringing it is a common practice to use a customer supplied external device to provide loud ringing and connected in a manner similar to the common audible arrangement shown in the illustration on the next page CAUTION Do no...

Page 61: ...Figure 2 13 Connecting Typical Common Audible Interface Wiring IMI66 107 Digital Telephone System Installing The DSU 2 31 ...

Page 62: ...aging enable constant closure function overrides the ring pattern closure provided when ringing is sent to the paging port Connect the audio input of a customer supplied external paging amplifier to the paging port If the paging amplifier requires an enable signal connect the enable leads to the station 17 audible terminals Figure 2 14 Connecting A Typical External Paging Interface 1 2 3 4 5 6 7 8...

Page 63: ...e audio input of a customer supplied external paging amplifier to the tip and ring leads of the AUXILIARY port You can install a DTMF tone select zone paging amplifier if you wish If you do install this type of amplifier the user must dial the zone select code after he or she presses the AUXILIARY port line select button Figure 2 15 Connecting A Line Port As An External Paging Interface RING 2 RIN...

Page 64: ...y require shielded cable for long runs For longer distances you must install limited distance modems to relay the data communications between the common equipment and a data device When preparing a cable for connection to a data device refer to the manufacturer s manual for the equipment being interfaced and make the following wiring connections Wire the common equipment RD data from device to com...

Page 65: ...ypical Data Printer 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 1 2 3 4 5 6 Front View of Jack SG RD TD 5 4 3 2 Front View of Jack 6 5 4 3 2 1 TD SG From RS232 Data Port B Typical Data Printer Interface Typical 625A2 Modular Jack Industry Standard Modular Line Cord 4 conductor Typical modular to EIA adapter wiring shown for reference only 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1...

Page 66: ...ports NOTE The distance between a data device and the common equipment can be up to 500 feet in a quiet electrical environment Some sites may require shielded cable for long runs For longer distances you must install limited distance modems to relay the data communications between the common equipment and a data device For G0408 and G0816 cabinets make data connections at the station connector blo...

Page 67: ...Jack Data Ports 16 line 32 station base unit RS232 Data Port B RS232 Data Port A Front View of Jacks 1 No connection 2 CTS 3 RD 4 TD 5 SG 6 No connection TD RD CTS SG TD RD CTS SG RS232 Data Port A RS232 Data Port B NOTES 1 2 Some data devices require CTS signal for proper operation Route to device as needed Maximum distance between common equipment cabinet and printer or VDT typically limited to ...

Page 68: ...oper connector to match the data jack on one end of a length of multiline cable 3 Punch down the appropriate leads on the connector block 4 Connect the network jack of the data modem to an outside telephone line If a line is not reserved for remote programming have a line switch installed so that on site personnel can switch the outside telephone line between the data modem and the digital telepho...

Page 69: ... Video Display Terminal CLIP TERMIINALS 50 26 1 25 RS232 DATA PORT A RS232 DATA PORT B TD RD CTS SG Video Display Terminal Or Personal Computer Data Jack Line Switch Telco Network Network Jack Data Jack Typical Common Equipment Cabinet Data Port Line Port Network Jack Data Modem Data Modem Station Connector Block Data Ports 4 Line 8 Station Base Unit and 8 Line 16 Station Base Unit DATA CONNECTION...

Page 70: ... purpose The impedance of this input is approximately 500Ω Use the volume control on the music source to adjust the audio level of the music as required Figure 2 19 Using The Music Interface Typical Common Equipment 8 Line 16 Station Base Unit Shown Music Interface Music Source for music on hold and background music CAJS088 Digital Telephone System IMI66 107 2 40 Installing The DSU ...

Page 71: ...ide station ports 26 through 33 and lines 9 through 12 thus creating a 12 line by 24 station system Each expansion module provides a tip and ring pair as an emergency power failure circuit This circuit is connected to the first module provided line The line connections of the expansion module are available at two modular jacks When facing the jack openings lines 1 and 2 are provided by the jack on...

Page 72: ...tion Base Unit 24 Port System 8 LINES AND 16 STATIONS BASE UNIT PLUS ONE EXPANSION MODULE 36 Port System 12 LINES AND 24 STATIONS BASE UNIT PLUS ONE EXPANSION MODULE 48 Port System 60 Port System 72 Port System 16 LINES AND 32 STATIONS BASE UNIT PLUS TWO EXPANSION MODULES 20 LINES AND 40 STATIONS BASE UNIT PLUS ONE EXPANSION MODULE 24 LINES AND 48 STATIONS BASE UNIT PLUS TWO EXPANSION MODULES Digi...

Page 73: ...gnal Path Green 7M Orange Red 7 14 Red Red Green 8 33 15 Signal Path Green 8M Green Red 8 16 Red Red Brown 9 34 17 Spare Pair Brown Red 9 18 Red Slate 10 35 19 Slate Red 10 20 Black Blue 11 36 21 Blue Black 11 22 Black Orange 12 37 23 Orange Black 12 24 Black Green 13 38 25 Green Black 13 26 Black Brown 14 39 27 Brown Black 14 28 Black Slate 15 40 29 Slate Black 15 30 Yellow Blue 16 41 31 Blue Yel...

Page 74: ... AC power and external battery back up power from the system 2 Remove and set aside nameplate from base unit This action exposes internal cable connector on base unit circuit board 3 Reach through opening in base unit and mate module cable plug with base unit circuit board connectors 4 Push excess cable inside base unit housing through connector opening 5 Install expansion module in place on all f...

Page 75: ...on Base Unit Nameplate Remove to expose base unit connectors Top Location Bottom Location Upper Mounting Holes 2 Places Lower Mounting Holes 2 Places Connecting Cable and Plug Snap Slots for Nameplate Securing Screw Ground Modules to Base Unit AM012 IMI66 107 Digital Telephone System Installing The DSU 2 45 ...

Page 76: ...g A Static Safe Work Area CAUTION Circuit boards are susceptible to damage caused by electrostatic discharge and you must keep this fact in mind as you handle them When servicing the common equipment cabinet it is a good practice to prepare a static safe work area on which to service the cabinet Supply yourself with a static discharge wrist strap and wear it every time you handle electronic circui...

Page 77: ...ete them from the system memory per the following procedure To print records press INTERCOM dial 076 and press SPEAKER To delete records press INTERCOM dial 077 and press SPEAKER 2 Use the VDT programming procedure to save the current system data base on a PC IMI66 107 Digital Telephone System Installing The DSU 2 47 ...

Page 78: ...d of a flat blade screwdriver into the removal notch Lift up on the cartridge with the screwdriver to un mate the connections 2 Slide the cartridge out of the base unit NOTE Only replacement software designed for a particular cabinet may be put in that cabinet Example Only 408 software will work in the 408 cabinet To install a cartridge 1 Orient the cartridge so that the connector end is toward th...

Page 79: ...ift out to remove CAJS091A Software Cartridge Typical Common Equipment Base Unit Push in to install CAJS091 Figure 2 23 Removing The Software Cartridge Figure 2 24 Installing The Software Cartridge IMI66 107 Digital Telephone System Installing The DSU 2 49 ...

Page 80: ... system 2 Perform the master clear procedure from the VDT or at the programming station as follows press INTERCOM dial 746 dial 90 dial 51684 press SPEAKER 3 Use the VDT programming procedure to re load the system data base into the system memory Digital Telephone System IMI66 107 2 50 Installing The DSU ...

Page 81: ...ical outlet Common equipment connected to station connector blocks Stations wired and wiring punched down on blocks Bridging clips removed from blocks to isolate stations from common equipment Measure the resistance of each installed station and wiring from the station side of the connector blocks Resistance values will vary with cable length and station type but should be within the following lim...

Page 82: ...er s guide for operating information and perform a general operational test of the system by exercising the features from station port 10 or 11 Operational parameters are per the system default conditions as detailed in Chapter 4 until class of service programming is performed 3 Once the basic system is verified as operational perform the class of service programming as described in Chapter 3 Digi...

Page 83: ...e the LED indication If it still shows a flashing indication equipment replacement may be necessary 2 17 2 Testing The Stations To test the multiline stations for proper operation 1 Disconnect line cord at station base 2 On DigiTech telephones press and hold the MUTE button On Impact and Impression telephones press and hold 1 on the keypad Station will automatically perform self test routine 3 Rel...

Page 84: ...closure To complete the assembly perform the following operations remove the lid from the metal enclosure and save the retaining hardware install the batteries in the metal enclosure and connect the wiring per the schematic shown below replace the lid You can wall mount the battery back up enclosure if you wish If you do follow the same guidelines and instructions for mounting the common equipment...

Page 85: ...Figure 2 26 Installing The Batteries batt1 cdr IMI66 107 Digital Telephone System Installing The DSU 2 55 ...

Page 86: ...fused with the following vaue 4A 250V 3AG type The external battery assembly may include batteries from either of the following suppliers Model PS 12150 from Power Sonic Corporation Redwood City CA 94032 Model PE12V15 from GS PORTALAC City Of Industry CA 91748 The minimum battery backup time for a fully configured system can be calculated using the formula Back Up Time in hours K 15 1 0 1 N K Cons...

Page 87: ... 12 VDC but should not exceed 13 5 VDC With a fully charged battery assembly connected to the common equipment the measured voltage should be less than 13 8 VDC If the voltage measures higher than this limit contact your Comdial Technical Services representative The open output of the common equipment battery charger connection measures 13 6 13 8 VDC If the charging voltage measures higher or lowe...

Page 88: ... does not support any off premise service Never connect the ATI D to a telephone company supplied line unless you have first installed an acceptable OPX long loop adapter The ATI D is housed in a self contained metal enclosure that can be wall mounted if desired The ATI D is powered by the digital telephone system through the station port connections and employs an internal ringing generator to ge...

Page 89: ...cable Cable insulation resistance 30 000 ohms minimum Cable requirement ATI D to system 2 pair twisted cable 25 feet maximum length Both common equipment station ports must always be connected to the ATI D for every installation and they must be paired in sequence 12 13 14 15 etc Cable terminations 623 type 4 conductor mini jacks Dialing Industry standard DTMF or Dial pulse rotary with nominal mak...

Page 90: ...he illustration on the next page 4 Drill holes of a proper size to accommodate the hardware being used into the mounting surface If necessary prepare these holes with inserts anchors or other attachment devices as dictated by the type of mounting surface 5 Insert the two top screws into the mounting surface and tighten them to within approximately 1 8 inch of the surface 6 Hang the ATI D on the to...

Page 91: ...Figure 2 28 Detailing The ATI D Dimensions IMI66 107 Digital Telephone System Installing The DSU 2 61 ...

Page 92: ...occur if this wiring is mistakenly connected to the IST jack Use a voltmeter to check for the presence of voltage on the ATI D IST jack 1 Be sure that you have installed all the wiring between the ATI D and the common equipment station ports 2 Measure for DC voltage on IST jack Measure between TIP leads and common equipment grounding stud Measure between RING leads and common equipment grounding s...

Page 93: ...g PIN 5 IST 2 Ring PIN 6 No Connection 6 5 4 3 2 1 PIN Locations On Jacks Front View Earth Ground Optional 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 CLIP TERMINALS 50 26 1 25 Typical Station Connector Block ATI D Common Equipment Jack Line Jack Connect to Station Connector Jack ATI3 On Permise IST Ja...

Page 94: ...hone company offers basic protection against this condition however that protection is usually designed to safeguard the central office circuits and you cannot rely upon it to protect common equipment To help insure that external overvoltage surges do not damage the system installation specialists recommend that you install and properly ground gas discharge tubes or similar primary protection devi...

Page 95: ...33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 CLIP TERMINALS 50 26 1 25 Typical Station Connector Block ATI D Common Equipment Jack IST Jack Off Premise IST Jack OPX Long Loop Adapter On Premise IST Jack Connect to station connector jack on common equipment CAJS106 117 VAC 4 4 3 3 2 2 5 5 IMI66 107 Digital Telephone System Installing The DSU 2 65 ...

Page 96: ...s With line group access IST users dial the group access code over the intercom line to access an outside line for use The common equipment then selects one of the grouped idle lines for use in the order from the highest numbered line to the lowest numbered line Prime Line Automatic Or Idle Line Preference Program an outside line as a prime line at the station port through which the IST is being i...

Page 97: ...rogram the station port that interfaces the IST for through dialing if you wish or you can disable this feature The system automatically enables this feature when you connect the ATI D to the station port If the IST is a dual tone multi frequency DTMF tone dial device dialing tones generated by it pass through the ATI D the common equipment and onto a tone dial compatible telephone line In this ca...

Page 98: ...r or you can mount it on a wall When mounting the DIU on a wall 1 Select a location that is close to a standard 115 VAC electrical wall outlet The location you select should also be convenient to the digital telephone and the Industry Standard Telephone IST FAX or modem whichever one you will be connecting to the DIU 2 Once you have selected the location for mounting the DIU mark two locations for...

Page 99: ...1 4 inch from the surface of the wall 4 Place the DIU on the wall with the screw heads inserted into the slots provided on the bottom surface of the DIU Slide the DIU onto the screw heads until it is firmly attached to the screws Figure 2 32 Installing The Mounting Screws IMI66 107 Digital Telephone System Installing The DSU 2 69 ...

Page 100: ...of the power cable into the DIU connector labeled POWER The green LED on the DIU will be on to indicate power is being supplied to the DIU 4 Plug one end of a standard line cord into the connector labeled LINE on the DIU Plug the other end of the line cord into the digital station port connector NOTE DIU power loss will create the same symptoms as the disconnection of the DIU from the digital tele...

Page 101: ...FFigure 2 33 Making The Cable Connections Typical Multiline Digital Telephone Model 8012S Illustrated Impact To KSU Station Port IMI66 107 Digital Telephone System Installing The DSU 2 71 ...

Page 102: ...t remove the cable s modular plug to provide individual RD and SG leads that you can punch down at terminals 42 and 44 of the J1 station connector block With the Caller ID Interface installed you can also add two leads to provide the TD and SG signals to a data printer or personal computer PC These leads are useful for adding caller ID enhancement to the SMDA SMDR printout or for providing message...

Page 103: ...erial Data Port or Next CID08 Unit DXP002 Figure 2 35 Combining Multiple CID08 Units CTS Pin 2 RD Pin 3 Pin 5 SG Pin 4 TD 9 5 8 4 7 3 6 2 1 From Caller ID Unit RS 232 OUT Male 9 Pin D sub Solder Cup Side TD SG RD SG To Serial Data Printer VDT or PC To RS 232 B Serial Data Port DXP001 DXP001 Figure 2 36 Adding Twin Leads IMI66 107 Digital Telephone System Installing The DSU 2 73 ...

Page 104: ...BAUD RATE OFF OFF 1200 ON OFF 2400 OFF ON 4800 ON ON 9600 Set ON ON 9600 baud for DSU operation SWITCH S2 3 DATA BITS OFF 7 ON 8 Set ON 8 data bits for DSU operation SWITCH S2 4 SWITCH S2 5 PARITY OFF OFF NO PARITY ON OFF ODD OFF ON EVEN ON ON EVEN Set OFF OFF no parity for DSU operation NOTE If you are combining units more than 8 lines are used turn all switches in Dip Switch S1 OFF except for sw...

Page 105: ...D Data LED Dip Switch 2 Switches 1 8 Dip Switch 1 Switches 1 8 PWR DATA Caller ID S1 S2 CAJS092 Figure 2 37 Dip Switch Locations On The Caller ID Unit IMI66 107 Digital Telephone System Installing The DSU 2 75 ...

Page 106: ...ramming sequence detailed below 1 Use the VDT to do the following A If this is a new installation master clear the system 1 From the main menu select System C O S and press Enter 2 From the System C O S menu select System Defaults and press Enter 3 From the System Defaults menu select Master Clear press Enter type Y to accept master clear and press ENTER to return to System C O S menu OR If this i...

Page 107: ...ystem recognizes its presence and makes the Tracker s Pager option available to the system users NOTE While the Tracker base station remains connected the system continues to poll the port every 10 seconds to verify its presence This means that if you disconnect the Tracker base station to reconnect the VDT you may have to wait as long as 10 seconds for the system to notice that you have replaced ...

Page 108: ...eason Should you need to replace this battery use one that meets the following specifications Output 8 4 volts 100 mAh Type Sealed rechargeable Ni Cad battery Model Varta V7 8R or equivalent Varta Batteries Inc 300 Executive Blvd Elmsford NY 10523 To install the DVA device 1 Position the DVA01 in a convenient location 2 Connect the DVA01 to a digital station port using an RJ14C configured standard...

Page 109: ... Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 No Connection No Connection Tip 1 Ring 1 No Connection No Connection 25 Pair Male To Female Cable Typical To Common Equipment Cabinet 6 5 4 3 2 1 TI RI R2 T2 GREEN RED FRONT VIEW OF JACK 1 NO CONNECTION 2 NO CONNECTION 3 RI RED VOICE 4 TI GREEN VOICE 5 NO CONNECTION 6 NO CONNECTION STATION SITE Typical Station Wall Jack Wiring 6 5 4 1 2 3 Audio Tape Recorder Fo...

Page 110: ...f any future equipment changes that would make the system incompatible Understanding Installation Requirements Connection of the electronic key system to the telephone lines must be through a universal service order code USOC outlet jack supplied by the telephone operating company If the installation site does not have the proper outlet ask the telephone company business office to install one The ...

Page 111: ...lable from the Government Printing Office Washington D C 20402 Stock No 004 000 00345 4 This equipment has been tested and found to comply with the limits of a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and...

Page 112: ......

Page 113: ...ring The System 3 13 3 3 2 Defaulting The System 3 13 3 3 3 Defaulting The Lines 3 13 3 3 4 Defaulting The Stations 3 14 3 3 5 Defaulting The Button Assignments 3 14 3 3 6 Defaulting The Toll Restriction Tables 3 14 3 3 7 Programming Password Protection 3 15 3 4 System Features 3 17 3 4 1 Automatic Station Relocation 3 17 3 4 2 Data Baud Rate 3 18 3 4 3 Do Not Disturb DND 3 19 3 4 4 Exclusive Hold...

Page 114: ...Line Port Functions 3 42 3 6 7 Line To Line Port Re Assignment 3 43 3 6 8 Pulse Tone Switchable 3 44 3 6 9 Block Programming 3 45 3 6 10 Positive Disconnect Supervision 3 46 3 7 Station Features 3 47 3 7 1 Access Denied 3 48 3 7 2 All Call and Zone Paging 3 49 3 7 3 Audible Monitoring 3 51 3 7 4 Automatic Hold 3 52 3 7 5 Automatic Privacy 3 53 3 7 6 Call Forward On Busy Ring No Answer 3 54 3 7 7 C...

Page 115: ...n Port Reassignment 3 76 3 7 28 System Alarm Report Stations 3 77 3 7 29 Voice Announce Blocking 3 78 3 7 30 Block Programming 3 78 3 8 Button Mapping The Stations Non Square Configuration 3 79 3 8 1 Account Code Button 3 80 3 8 2 Automatic Call Back Button 3 81 3 8 3 Blank Buttons 3 81 3 8 4 Call Forward Button 3 82 3 8 5 Call Park Orbit Button 3 82 3 8 6 Do Not Disturb DND Button 3 83 3 8 7 DSS ...

Page 116: ... 98 3 11 4 Unanswered Call Transfer Recall Time For Direct Department Calling 3 99 3 11 5 Call Forward On Busy Ring No Answer 3 100 3 12 Direct Inward Station Dialing 3 101 3 12 1 Dial Time Limit 3 102 3 12 2 Inhibiting DISD Digit Dialing 3 102 3 12 3 DISD Assist Station 3 103 3 12 4 DISD Incoming Rings 3 104 3 12 5 Enable Disable Call Waiting Tone 3 104 3 13 Data Printer Service 3 105 3 13 1 Enab...

Page 117: ...3 126 3 16 6 Call Rate Tables Local And Long Distance Calls 3 127 3 16 7 Discard Digits 3 129 3 16 8 Dialing Time And Answer Time 3 130 3 16 9 LCD Speakerphone Display Of Costed Calls 3 131 3 17 Specialized Route Access 3 132 3 17 1 Enable The SRA Feature 3 132 3 17 2 Enable SRA Office And Area Code Tables 3 133 3 17 3 Enable Special SRA Area Code Tables 3 135 3 17 4 Insert Digits For SRA 3 137 3 ...

Page 118: ...rameters 3 156 3 21 Digital Voice Announcing DVA 3 157 3 21 1 Programming For DCD Operation 3 158 3 21 2 DCD Department Transfers Before Disconnect 3 158 3 21 3 Programming For DISD Operation 3 159 3 21 4 Enabling Disabling Digital Voice Announcing DVA 3 160 3 21 5 Programming The DVA Messages 3 161 3 22 The Data Interface Unit 3 163 3 22 1 Programming Data Buttons 3 163 3 22 2 Remote Data Station...

Page 119: ...u can program the system in two ways using a telephone or using a Video Display Terminal VDT 3 2 1 Using A Telephone To Program The System Perform Class of Service configuration programming from station port 10 or station port 12 The system will not accept programming commands from any other station port in the system For best programming results use an LCD speakerphone and a DSS BLF console at st...

Page 120: ...ier will not support the revision I and later telephones In other words whenever a system includes revision I or later telephones be sure that the system software cartridge has a software release revision of 11A or later Always program station ports to provide ringing line preference to revision I and later DigiTech telephones and to all Impact telephones that are connected there This action is ne...

Page 121: ...and Impression telephones are designated as A and B buttons Table 3 1 lists each A and B button and its equivalent on an Impact telephone The programming steps in this manual use A and B button designations if you are programming from an Impact telephone you must use the proper telephone programming overlay with the A and B designations Telephone overlays are included with the literature package f...

Page 122: ...s more convenient when you are using a DigiTech or Impression telephone to button map an Impact telephone In either case when you map a line to a selected button it is best if you choose the line by dialing its code rather than by pressing a button on the programming station to represent it To choose lines 1 through 24 you must dial 01 through 024 The following examples explain when you need to us...

Page 123: ...rranged somewhat differently from station port programming categories to facilitate menu usage 3 2 5 Using Block Programming You can program a group of lines or stations to have the same configuration as one that you have already programmed This block programming feature eliminates the need to individually program every line or station that requires the same configuration IMI66 107 Digital Telepho...

Page 124: ... Master Clear for programming details 3 2 7 Using Programming Overlays The literature package with the system includes a programming overlay for use in identifying the buttons required for programming The overlay fits over the buttons of the programming station A full size copy of available programming overlays is also included at the end of Chapter 4 The overlays correspond to the programming ste...

Page 125: ...ring The System Description Returns entire system configuration to factory settings and clears all stored auto and speed dial numbers To Program 1 Press INTERCOM dial 7 4 6 CONFIG MODE 2 Dial 90 MASTER CLEAR 3 Dial 5 1 6 8 4 to clear the entire system System returns to normal operation mode automatically 3 3 2 Defaulting The System Description Returns the system configuration features to factory s...

Page 126: ...to be defaulted Station 10 57 Dial 10 57 5 Dial for next button mapping feature OR dial for configuration mode or SPEAKER to quit 3 3 6 Defaulting The Toll Restriction Tables Description The system defaults two toll restriction tables with preprogrammed values and assigns them to the lines You need only to assign them the stations to put them into effect The preprogrammed values are as follows Tab...

Page 127: ...zed Passwords Customized passwords can be alpha numeric or numeric only no spaces allowed and must contain six characters To retain the ability to enter programming from station 10 you must maintain the I nnn format in the VDT password and you must enter only numbers in the nnn entry however you must not enter a zero for the leading n Once you customize a password it remains customized and you mus...

Page 128: ...ric or numeric only characters NOTE To retain the ability to enter programming from station 10 you must maintain the I nnn format in the VDT password and you must enter only numbers in the nnn entry however you must not enter a zero for the leading n 4 As directed by next menu prompt repeat step 3 to ensure that you entered correct code 5 When finished return to main menu and log out of programmin...

Page 129: ... feature the system will automatically recognize a particular station should that station be re located to a different station port The system will supply the same COS parameters at this new port as was programmed for the station at the original port This feature allows users to relocate their telephone from one station port location to another yet retain their original telephone features NOTE If ...

Page 130: ...t B 3 Choose baud rate Dial 01 or Press A1 W nD nS 110 Dial 02 or Press A2 W nD nS 150 Dial 03 or Press A3 W nD nS 300 Dial 04 or Press A4 W nD nS 600 Dial 05 or Press A5 W nD nS 1200 Dial 06 or Press A8 W nD nS 2400 Dial 07 or Press A9 W nD nS 4800 Dial 08 or Press A10 W nD nS 9600 Dial 09 or Press A11 W nD nS 19200 Dial 10 or Press A7 for 7 data bits and 2 stop bits W 7D 2S ZZZZZ Dial 11 or Pres...

Page 131: ... to be programmed with a DND button Station 10 57 Dial 10 57 or press C10 C57 5 Dial for further DND button assignment OR dial for next button mapping feature OR dial for configuration mode To clear dial 5604 press button dial and repeat steps 4 and 5 Do Not Disturb Inhibit Description You can inhibit the ability to set DND on a system wide basis To Program 1 Dial 19 DND XXXXXXXX 2 Press A1 to tog...

Page 132: ...e To Program 1 Dial 23 XXXXXXX EXC HOLD 2 Press A1 to toggle between enable and disable LED On Enable OR dial 1 to Enable A1 LED On ENABLE EXC HOLD dial 2 to Disable DISABLE EXC HOLD 3 Dial for configuration mode To change setting repeat procedure and make opposite selection 3 4 5 Music On Hold Description When you connect an external music source to the system it will provide music to outside lin...

Page 133: ...ave access to this feature but they must use station 10 or 12 to program messages To Program 1 Dial 05 LCD MESSAGES 2 Dial 1 0 for message number XXXX 3 Dial to clear current message 4 Refer to Table 3 1 and compose message maximum 16 characters 5 Dial two digit codes to create message YYYYYYY OR dial 10 for pre programmed message BACK AT OR dial 20 for pre programmed message CALL 6 Dial for next ...

Page 134: ...32 e 35 19 F 33 f 36 27 G 41 g 44 28 H 42 h 45 29 I 43 i 46 1 01 J 51 j 54 2 02 K 52 k 55 3 03 L 53 l 56 4 04 M 61 m 64 5 05 N 62 n 65 6 06 O 63 o 66 7 07 P 71 p 74 8 08 Q 11 q 14 9 09 R 72 r 75 0 00 S 73 s 76 T 81 t 84 U 82 u 85 V 83 v 86 W 91 w 94 X 92 x 95 Y 93 y 96 Z 13 z 16 Digital Telephone System IMI66 107 3 22 System Programming ...

Page 135: ...ort 15 16 Dial 15 16 or press B1 B2 Line port 17 24 Dial 17 24 or press HOLD then press A1 A8 NOTE LEDs turn on when the line is assigned 4 Dial for next PA option OR dial for configuration mode To change setting repeat procedure and make opposite selection Zone Paging Description You can also assign zone or all call paging to the PA port To Program 1 Dial 60 P A OPTIONS 2 Dial 4 to assign zone pa...

Page 136: ...aging port RELAY P A PORT 4 Dial for next PA option OR dial for configuration mode To change setting repeat procedure and make different selection Ringing Tones Description You can choose between the intercom tone and the DTMF tone for these PA port ringing tones The intercom tone provides a soft tone and the DTMF provides a loud tone To Program 1 Dial 60 P A PORT 2 Dial 6 P A XXXX TONE 3 Choose t...

Page 137: ...D 3 Dial for configuration mode To change setting repeat procedure and make opposite selection Audible Monitoring Station Monitoring Description If you enable this visual ring indication you can also enable audible indication of both direct and delayed ringing on a per station basis if you wish To Program 1 Dial 53 STATION FEATURES 2 Dial 20 AUDIBLE MONITOR 3 Dial 1 for no audible monitoring NONE ...

Page 138: ... enable MONITOR ENABLED dial 2 to disable MONITOR DISABLED 3 Dial for configuration mode To change setting repeat procedure and make different selection System Alarm Report Stations Description Enable the system alarm reporting on the desired stations using this feature To Program 1 Dial 53 STATION FEATURES 2 Dial 28 ALARM RECEIVE 3 Select station ports for programming Station 10 57 Dial 10 57 or ...

Page 139: ...em attendant also has access to this feature To Program 1 Dial 01 SET CLOCK Long Form Short Form Dial 00 99 for yr Dial 00 23 for hr Dial 01 12 for mo Dial 00 59 for min Dial 01 31 for day Dial to assign hours and minutes Dial 00 23 for hr Dial 00 59 for min 2 Dial for configuration mode To change setting repeat procedure and make different selection IMI66 107 Digital Telephone System System Progr...

Page 140: ... storage location XXXXXXXX 3 Dial to clear current entry LINE 4 Choose line line group or intercom to be used with speed dial number LINE XX Line port 1 14 Dial 01 14 or press A1 A14 Line port 15 16 Dial 15 16 or press B1 B2 Line port 17 24 Dial 17 24 or press HOLD A1 A8 Dial 90 for last line used or prime line PRIME LINE Dial 91 94 for line group 1 4 LINE GROUP 1 Press ITCM button for intercom li...

Page 141: ... Y 93 Z 13 Lower Case Character Chart Character Code a 24 b 25 c 26 d 34 e 35 f 36 g 44 h 45 i 46 j 54 k 55 l 56 m 64 n 65 o 66 p 74 q 14 r 75 s 76 t 84 u 85 v 86 w 94 x 95 y 96 z 16 Symbol And Number Character Chart Character Code SPACE 12 17 18 19 27 28 29 1 01 2 02 3 03 4 04 5 05 6 06 7 07 8 08 9 09 IMI66 107 Digital Telephone System System Programming 3 29 ...

Page 142: ...o change setting repeat procedure and make different selection 3 4 13 Tone or Voice Signaling Description Intercom calls can be tone signaled or voice signaled Use this programming feature to select the system s signaling choice With either method set as the system s first choice the user can choose the other method as needed To Program 1 Dial 16 XXXXX ANN FIRST 2 Press A1 to toggle between Voice ...

Page 143: ... Dial 13 to disable Message Waiting Dial 14 to disable Call Pickup Dial 15 to disable Call Forward Dial 16 to disable Automatic Call Back Dial 17 to disable Station to Station Messaging Dial 18 to disable Line Group Queue Dial 19 to disable Directed Station Hold Dial 20 to disable Call Park orbit 1 Dial 21 to disable Call Park orbit 2 Dial 22 to disable Call Park orbit 3 Dial 23 to disable Call Pa...

Page 144: ... the call park recall time with this programming feature To Program 1 Dial 22 C P RECALL X 2 Select recall time program button LED On Selected Time Dial 1 or press A1 1 min C P RECALL 1 Dial 2 or press A2 2 min C P RECALL 2 Dial 3 or press A3 3 min C P RECALL 3 Dial 4 or press A4 4 min C P RECALL 4 Dial 5 or press A5 5 min C P RECALL 5 Dial 6 or press A8 6 min C P RECALL 6 Dial 7 or press A9 Never...

Page 145: ...c DTMF DIALNG 60 Dial 02 or press A2 80 msec DTMF DIALNG 80 Dial 03 or press A3 100 msec DTMF DIALNG 100 Dial 04 or press A4 120 msec DTMF DIALNG 120 Dial 05 or press A5 160 msec DTMF DIALNG 160 Dial 06 or press A6 240 msec DTMF DIALNG 240 Dial 07 or press A7 320 msec DTMF DIALNG 320 Dial 08 or press A8 400 msec DTMF DIALNG 400 Dial 09 or press A9 480 msec DTMF DIALNG 480 Dial 10 or press A10 560 ...

Page 146: ...AUSE TIME 15 Dial 0 or Press A12 PAUSE TIME 20 3 Dial for configuration mode To change setting repeat procedure and make different selection 3 5 4 Recall Flash Description The system can generate either a line disconnect recall or a host system feature access signal flash depending upon the programmed time To Program 1 Dial 12 RECALL FLSH XXXX 2 Select time Dial 1 or Press A1 RECALL FLSH 0 08 Dial...

Page 147: ...s A1 HOLD RECALL 30 Dial 2 or Press A2 HOLD RECALL 60 Dial 3 or Press A3 HOLD RECALL 90 Dial 4 or Press A4 HOLD RECALL 120 Dial 5 or Press A5 HOLD RECALL 180 Dial 6 or Press A8 HOLD RECALL 240 Dial 7 or Press A9 HOLD RECALL 300 Dial 8 or Press A10 HOLD RECALL 360 Dial 9 or Press A11 HOLD RECALL 420 Dial 0 or Press A12 HOLD RECALL 0 3 Dial for configuration mode To change setting repeat procedure a...

Page 148: ... XFR RCL XXX 3 Choose transfer time Dial 1 or Press A1 STA XFR RCL 10 Dial 2 or Press A2 STA XFR RCL 20 Dial 3 or Press A3 STA XFR RCL 25 Dial 4 or Press A4 STA XFR RCL 30 Dial 5 or Press A5 STA XFR RCL 45 Dial 6 or Press A8 STA XFR RCL 60 Dial 7 or Press A9 STA XFR RCL 90 Dial 8 or Press A10 STA XFR RCL 120 Dial 9 or Press A11 STA XFR RCL 180 Dial 0 or Press A12 STA XFR RCL 400 4 Press for next t...

Page 149: ...ng procedure and return the system to normal operation To make a line port selection press a programming button or dial a selection number on the keypad as detailed in the following chart Table 3 3 Line Port Codes LINE PROG BUTTONS KEYPAD BUTTONS 1 14 A1 A14 01 14 15 16 B1 B2 15 16 17 24 HOLD plus A1 A8 17 24 3 6 1 Abandoned Hold Release Description When a distant party abandons a hold condition a...

Page 150: ...erent selection Automatic Privacy Release Description You can arrange for individual station to automatically release privacy while on certain lines With this arrangement other stations can join that particular station whenever it is on the privacy release line To Program 1 Dial 54 STA LINE CONFIG 2 Dial 4 PRIVACY RELEASE 3 Select line ports Line port 1 14 Dial 01 14 or Press A1 A14 Line port 15 1...

Page 151: ...roup 3 Dial 82 Group 4 Dial 83 NOTE When you perform this procedure the system automatically arranges itself for hybrid operation Remember hybrid operation may incur a higher monthly tariff than what the key system operation incurs Ask the local telephone company for details To Program 1 Dial 35 ASSIGN LINE GRPS 2 Dial 0 for no groups assigned NO LINE GROUP OR Dial 1 for Line Group 1 LINE GROUP 1 ...

Page 152: ...orts to be assigned Line port 1 14 Dial 01 14 or press A1 A14 Line port 15 16 Dial 15 16 or press B1 B2 Line port 17 24 Dial 17 24 or press HOLD then press A1 A8 3 Press to clear current name 4 Dial line name character codes 5 characters maximum for each line port from chart shown below each character is represented by two digits Examples WATTS Dial 91 21 81 81 73 0156 Dial 00 01 05 06 5 Dial and ...

Page 153: ...32 e 35 19 F 33 f 36 27 G 41 g 44 28 H 42 h 45 29 I 43 i 46 1 01 J 51 j 54 2 02 K 52 k 55 3 03 L 53 l 56 4 04 M 61 m 64 5 05 N 62 n 65 6 06 O 63 o 66 7 07 P 71 p 74 8 08 Q 11 q 14 9 09 R 72 r 75 0 00 S 73 s 76 T 81 t 84 U 82 u 85 V 83 v 86 W 91 w 94 X 92 x 95 Y 93 y 96 Z 13 z 16 IMI66 107 Digital Telephone System System Programming 3 41 ...

Page 154: ...ine port 17 24 Dial 17 24 or press HOLD then press A1 A8 3 Dial for configuration mode To change setting repeat procedure and make different selection Central Office Lines Description You can condition line ports to serve as a ports for standard telephone company supplied central office lines To program 1 Dial 33 C O LINES 2 Select line ports to be assigned Line port 1 14 Dial 01 14 or Press A1 A1...

Page 155: ...he attributes To Program 1 Dial 41 ASSIGN LOGICAL PHYS 2 Select currently assigned line port number PHYS LATCH XX Line port 1 14 Dial 01 14 or Press A1 A14 Line port 15 16 Dial 15 16 or press B1 B2 Line port 17 24 Dial 17 24 or press HOLD then press A1 A8 3 Dial new line port number 01 24 line 1 24 LOGICAL LINE XX 4 Dial to make assignment 5 Repeat steps 2 4 for another assignment OR dial for conf...

Page 156: ...ess A1 A14 Line port 15 16 Dial 15 16 or press B1 B2 Line port 17 24 Dial 17 24 or press HOLD then press A1 A8 OR dial 00 to default all lines to pulse dial 3 Dial for configuration mode To change setting repeat procedure and make different selection Tone Dialing Description If the installer has connected tone dial lines to the system you must condition those line ports as tone dial ports To Progr...

Page 157: ...e 4 Dial and repeat steps 2 and 3 for next model line OR Dial for configuration mode Keypad Method 1 Dial 42 BLK PROGRAMMING 2 Select model line port MODEL LINE XX Line port 1 24 Dial 01 24 3 Dial first line port in block dial 01 24 4 Dial 5 Dial last line port in block dial 01 24 6 Dial 7 Dial for next model line OR Dial for configuration mode NOTE The first last and all line ports in between wil...

Page 158: ...stem receives the CO s positive disconnect signal the system resets the toll restriction releases the curent call record and creates a new call record in its place To Program 1 Dial 48 DIS SUPERVISION 2 Select line ports for disconnect supervision LED On lines selected to receive tables Line port 1 14 Dial 01 04 or press A1 A14 Line port 15 16 Dial 15 16 or press B1 B2 Line port 17 24 Dial 17 24 o...

Page 159: ...When a single button provides a toggle on off action the lighted LED indicates the active feature The first step in any programming sequence is to enter the base level Once in this mode you can dial the feature code for any desired configuration Enter the base level with the following procedure press INTERCOM then dial 7 4 6 The last step is to press the SPEAKER button to end the programming proce...

Page 160: ...rt 15 16 Dial 15 16 or press B1 B2 Line port 17 24 Dial 17 24 or press HOLD then press A1 A8 4 Dial when all line ports are selected 5 Select station ports LED On Feature Assigned Station 10 57 Dial 10 57 or press C10 C57 6 Dial when all station ports are selected OR dial for next station line feature OR dial for configuration mode To change setting repeat procedure and make different selection To...

Page 161: ...ertain areas of the site or to all of the stations By default All Call Originate and Receive is available to all stations To Program 1 Dial 55 PAGING 2 Choose paging assignment Dial 1 for zone 1 originate ORIGINATE ZONE 1 Dial 2 for zone 2 originate ORIGINATE ZONE 2 Dial 3 for zone 3 originate ORIGINATE ZONE 3 Dial 4 for all call originate ALL CALL ORIG Dial 5 for zone 1 receive RECEIVE ZONE 1 Dia...

Page 162: ...LED On Paging Button Press A1 A14 B1 B8 4 Dial 1 3 for zone 1 3 ASSIGN ZONE X OR dial 4 for all call ASSIGN ALL CALL 5 Select station ports LED On Button Assigned To Port Station 10 57 Dial 10 57 or press C10 C57 6 Dial for further paging button assignment OR dial for next button mapping feature OR dial for configuration mode To clear a paging button dial 5604 press paging button dial and repeat s...

Page 163: ...for configuration mode To change setting repeat procedure and make opposite selection Assign Audible Monitoring To Stations Description Once you have enabled audible monitoring system wide you must select each station and the type of audible monitoring that you want to program To Program 1 Dial 53 STATION FEATURES 2 Dial 20 AUDIBLE MONITOR 3 Select monitoring type Dial 1 for no audible monitoring ...

Page 164: ... or press C10 C57 4 Dial for next station feature OR dial for configuration mode To clear current setting repeat procedure Automatic Hold With Intercom Calls Description If you want the telephone user to also have the automatic hold feature while he or she is on an existing intercom call and presses another intercom button or a line button take this additional programming action To Program 1 Dial ...

Page 165: ...lly Release Privacy On Private Line Description You can arrange for individual stations to automatically release privacy while on private lines With this arrangement other stations can join the programmed station whenever it is on the line that you have assigned as a privacy release line To Program 1 Dial 54 STA LINE CONFIG 2 Dial 4 PRIVACY RELEASE 3 Select privacy release line ports LED On Select...

Page 166: ...ION FEATURES 2 Dial 21 CALL FWD RNA 3 Dial 0 9 for 0 9 rings before forwarding RING S X 4 Select station ports LED On Feature Assigned Station 10 57 Dial 10 57 or press C10 C57 5 Dial for additional station ring assignments OR dial for next station feature OR dial for configuration mode To remove call forwarding from a station assign 0 rings Set Tone First Intercom Signaling Description You must s...

Page 167: ...T LINK 3 Select first linking station Station 10 57 Dial 10 57 or press C10 C57 4 Select second linking station Station 10 57 Dial 10 57 or press C10 C57 5 Dial for another link Example A 17 to 16 18 to 16 and 19 to 16 Example B 16 to 17 17 to 18 and 18 to 16 OR dial for next station feature OR dial for configuration mode To clear current setting hunt link station to itself IMI66 107 Digital Telep...

Page 168: ...10 C57 6 Dial when all station ports are selected OR dial for next station line feature OR dial for configuration mode To clear current setting repeat procedure 3 7 8 Central Message Desk Description Use this feature to designate one station in the system as the central message desk When you do this the system automatically arranges for the central message desk station to have message wait origina...

Page 169: ...ure Description The dual console feature allow users to have two DSS BLF consoles to complement one telephone To program 1 Dial 53 for station features STATION FEATURES 2 Dial 34 to enable second console SECOND CONSOLE 3 Select console port Station 10 57 Dial 10 57 or press C10 C57 4 Select station port that console is to complement Station 10 57 Dial 10 57 or press C10 C57 5 Dial for next station...

Page 170: ... warning tone and gain access to the existing conversation To Program 1 Dial 53 STATION FEATURES 2 Dial 02 EXEC OVERRIDE 3 Select station ports LED On Feature Assigned Station 10 57 Dial 10 57 or press C10 C57 4 Dial for next station feature OR Dial for configuration mode To clear current setting repeat procedure Digital Telephone System IMI66 107 3 58 System Programming ...

Page 171: ...m 1 Dial 54 STA LINE CONFIG 2 Dial 1 DIRECT RING OR Dial 2 DELAY RING NOTE For no station ringing skip step 3 and make no line selection 3 Select line ports for ringing LED On Selected Ports Line port 1 14 Dial 01 14 or press A1 A14 Line port 15 16 Dial 15 16 or press B1 B2 Line port 17 24 Dial 17 24 or press HOLD then press A1 A8 4 Dial when all line ports are selected 5 Select station ports LED ...

Page 172: ...line ports are selected 5 Select station ports LED On Feature Assigned Station 10 57 Dial 10 57 or press C10 C57 6 Dial when all station ports are selected OR dial for next station line feature OR dial for configuration mode To clear current setting repeat procedure Night Transfer Of Ringing Operation Description After you have assigned Night Transfer Of Ringing to all desired the stations and lin...

Page 173: ...or configuration mode 5 Press SPEAKER to end To clear current setting repeat procedure and make different selection Allow Ringer Off Description With the operating system parameters set to default the rocker switch volume control on DigiTech and Impact multiline telephones sets the ringer volume level between off and a maximum level You can disable the allow ringer off on a system wide basis When ...

Page 174: ... four digits If less than four digits leading zeros must be dialed before number Example For ext no 15 dial 0015 5 Select next station number and assign extension number OR dial for configuration mode To change setting repeat procedure and make a different selection 3 7 14 Group Call Pickup Description If a call rings to any station in a prearranged group a user at another station in that group ca...

Page 175: ...o 13 on an individual station basis To Program 1 Dial 53 STATION FEATURES 2 Dial 38 HANDSET VOLUME 3 Select station ports LED on Feature Assigned Station 10 57 Dial 10 57 or press C10 C57 4 Dial for next station feature OR dial for configuration mode To change setting repeat procedure and make different selection IMI66 107 Digital Telephone System System Programming 3 63 ...

Page 176: ...3 STATION FEATURES 2 Dial 13 HEADSET MODE 3 Select station ports LED On Feature Assigned Station 10 57 Dial 10 57 or press C10 C57 4 Dial for next station feature OR dial for configuration mode To change setting repeat procedure and make opposite selection Headset Operation As A User Function Description To arrange for headset operation at a user s telephone DigiTech models 7700S rev I and later I...

Page 177: ...nd Impact LCD speakerphones provide interactive buttons to the user at all times however the DigiTech LCD speakerphones revision H and earlier do not provide interactive buttons at default and you must take this programming action to enable them To Program 1 Dial 53 STATION FEATURES 2 Dial 17 SOFT KEYS 3 Select station ports LED on Feature Assigned Station 10 57 Dial 10 57 or press C10 C57 4 Dial ...

Page 178: ...ts LED On Selected Port Line port 1 14 Dial 01 14 or press A1 A14 Line port 15 16 Dial 15 16 or press B1 B2 Line port 17 24 Dial 17 24 or press HOLD then press A1 A8 4 Dial when all line ports are selected 5 Select station ports LED On Feature Assigned Station 10 57 Dial 10 57 or press C10 C57 6 Dial when all station ports are selected OR dial for next station line feature OR dial for configuratio...

Page 179: ...ect ringing tone Dial 1 for tone 1 RINGING TONE 1 Dial 2 for tone 2 RINGING TONE 2 Dial 3 for tone 3 RINGING TONE 3 Dial 4 for tone 4 RINGING TONE 4 Dial 5 for tone 5 RINGING TONE 5 Dial 6 for tone 6 RINGING TONE 6 4 Select station ports LED On Feature Assigned Station 10 57 Dial 10 57 or press C10 C57 5 Dial for next ringing tone assignment OR press for next station feature OR Press for configura...

Page 180: ...D On Feature Assigned Station 10 57 Dial 10 57 or press C10 C57 5 Dial for next prime line group or intercom assignment OR press for next station feature OR press for configuration mode To clear current setting repeat procedure 3 7 21 Message Wait Originate Description Any station that you program with this feature can control the message waiting light at other stations in the system When a statio...

Page 181: ...voice announce feature a user can make an announcement to another station that is busy with a call The station receiving the SOHVA can hear the message while the distant party cannot A station using the speakerphone cannot receive a SOHVA SOHVA Disable Description The SOHVA feature is standard for every station however you can disable it for selected stations with this programming selection To Pro...

Page 182: ...em The system provides eight different fixed configuration SOHVA groups To Program 1 Dial 53 STATION FEATURES 2 Dial 30 SOHVA GROUP 3 Dial 1 8 for group 1 8 SOHVA GROUP X 4 Select all station ports to receive SOHVA group LED On Feature Assigned Station 10 57 Dial 10 57 or press C10 C57 5 Dial and repeat steps 4 and 5 for additional SOHVA group station assignments OR dial for next station feature O...

Page 183: ...up 3 1 2 3 4 5 6 7 8 Receive From X X X Originate To X X Group 4 1 2 3 4 5 6 7 8 Receive From X X X Originate To Group 5 1 2 3 4 5 6 7 8 Receive From X Originate To X Group 6 1 2 3 4 5 6 7 8 Receive From X Originate To X Group 7 1 2 3 4 5 6 7 8 Receive From X Originate To X Group 8 1 2 3 4 5 6 7 8 Receive From X Originate To X IMI66 107 Digital Telephone System System Programming 3 71 ...

Page 184: ...oice that you make here affects all stations that receive SOHVA calls To Program 1 Dial 17 SYSTEM FEATURES 2 Dial 03 SOHVA TONES n 3 Select the quantity of tone bursts Dial 1 6 or press A1 A5 A8 LED On enabled 4 Dial for configuration mode 5 Press SPEAKER to end To change setting repeat procedure and make a different selection Digital Telephone System IMI66 107 3 72 System Programming ...

Page 185: ...ot be serviced observed To Program 1 Dial 53 STATION FEATURES 2 Dial 10 SERVICE OBSERVE 3 Select station ports LED On Feature Assigned Station 10 57 Dial 10 57 or press C10 C57 4 Dial for next station feature OR dial for configuration mode To clear current setting repeat procedure Block Service Observing Description You can block a user s capability to use service observing To Program 1 Dial 53 ST...

Page 186: ... speakerphones when they are called by the named stations Typical names could be TEC SER MKT 1 J Smith System attendants also have access to this station naming feature To Program 1 Dial 06 STATION NAMES 2 Select station port LED On Selected XXXXXX Station 10 57 Dial 10 57 or press C10 C57 3 Dial to clear current station name 4 Refer to table below and compose station name 7 digits maximum 5 Dial ...

Page 187: ...32 e 35 19 F 33 f 36 27 G 41 g 44 28 H 42 h 45 29 I 43 i 46 1 01 J 51 j 54 2 02 K 52 k 55 3 03 L 53 l 56 4 04 M 61 m 64 5 05 N 62 n 65 6 06 O 63 o 66 7 07 P 71 p 74 8 08 Q 11 q 14 9 09 R 72 r 75 0 00 S 73 s 76 T 81 t 84 U 82 u 85 V 83 v 86 W 91 w 94 X 92 x 95 Y 93 y 96 Z 13 z 16 IMI66 107 Digital Telephone System System Programming 3 75 ...

Page 188: ... number and all other programmable attributes that you have assigned to one station port to a different port This feature allows you to make adds moves and changes without relocating the station wiring NOTE Do not confuse this feature with the automatic station relocation feature discussed in the system configuration portion of these programming procedures Also note that the system will not allow ...

Page 189: ...e LED On Enable OR dial 1 to enable dial 2 to disable 3 Dial for configuration mode To change setting repeat procedure and make different selection Select Alarm Reporting Stations Description After you turn on the alarm reporting feature use this procedure to select the alarm reporting station To Program 1 Dial 53 STATION FEATURES 2 Dial 28 ALARM RECEIVE 3 Select station ports LED On Selected Stat...

Page 190: ...gramming includes any mapped button attributes see section 3 8 Button Mapping The Stations that you have assigned to the model station port To Program 1 Dial 58 BLK PROGRAMMING 2 Select model station port LED On Selected Station 10 57 dial 10 57 or press C10 C57 MODEL STA XX 3 Dial first station port in block dial code as above 4 Dial 5 Dial last station port in block dial code as above 6 Dial 7 D...

Page 191: ...714X and 7114S B1 B2 and B3 on Impression telephones product codes 2022S 2122S 2122X and 2101N or L1 L2 and L3 on Impact telephones product codes 8012S 8024S 811N 8112S and 8124S Refer to section 4 4 Recording The Station Configurations for button illustrations When you map a button at a station port press the corresponding button on the programming station to select the button to be mapped If you...

Page 192: ...Digital Telephone System IMI66 107 3 80 System Programming ...

Page 193: ...ial 17 ASSIGN ACCT KEY 3 Select button to be programmed Press A1 A14 B1 B10 4 Select station ports LED On Selected Station 10 57 Dial 10 57 or dial C10 C57 5 Dial for further ACCOUNT CODE button assignment OR dial for next button mapping feature OR dial for next configuration mode To clear assignment dial 5604 press button dial select station and dial IMI66 107 Digital Telephone System System Prog...

Page 194: ...ure OR dial for configuration mode To clear assignment dial 5604 press button dial select station and dial 3 8 3 Blank Buttons Description Blank those buttons that you want to be dynamic line buttons or autodial buttons NOTE When blanking buttons be sure a previously assigned button is idle feature not selected by user before you blank it To Program 1 Dial 56 BUTTON MAPPING 2 Dial 04 BLANK AUTODIA...

Page 195: ...ton dial select station and dial 3 8 5 Call Park Orbit Button Description The call park orbit button will automatically park an active call in orbit when the user presses it To Program 1 Dial 56 BUTTON MAPPING 2 Dial 12 ASSIGN CALL PK 3 Select button to be programmed Press A1 A14 B1 B10 4 Dial 1 9 for parking orbit 1 9 ASSIGN CALL PK X 5 Select station ports LED On Selected Station 10 57 Dial 10 5...

Page 196: ...utton Description DSS buttons provide quick access to system stations and their lights and show the busy status of the monitored stations To Program 1 Dial 56 BUTTON MAPPING 2 Dial 03 ASSIGN DSS BLF 3 Select button to be programmed Press A1 A14 B1 B10 4 Select station port LED On Selected Station 10 57 Dial 10 57 or press C10 C57 5 Repeat steps 3 and 4 until all ports are assigned 6 Dial 7 Select ...

Page 197: ...her LINE BUTTON assignment OR dial for next button mapping feature OR dial for configuration mode To clear assignment dial 5604 press button dial select station and dial 3 8 9 Line Group Button Description This button provides one button access to a line group To Program 1 Dial 56 BUTTON MAPPING 2 Dial 13 ASSIGN LINE GRP 3 Select button to be programmed Press A1 A14 B1 B10 4 Dial 1 4 for line grou...

Page 198: ...r assignment dial 5604 press button dial select station and dial 3 8 11 Multiple Intercom Button Description You can assign a second intercom button to stations that may make many intercom calls To Program 1 Dial 56 BUTTON MAPPING 2 Dial 05 ASSIGN 2ND INTERCOM 3 Select button to be programmed Press A1 A14 B1 B10 4 Select station ports LED On Selected Station 10 57 Dial 10 57 or press C10 C57 5 Dia...

Page 199: ...uration mode To clear assignment dial 5604 press button dial select station and dial 3 8 13 Save Button Description A telephone user can press the SAVE button to store the last dialed number for later redial To Program 1 Dial 56 BUTTON MAPPING 2 Dial 08 ASSIGN SAVE 3 Select button to be programmed Press A1 A14 B1 B10 4 Select station ports LED On Selected Station 10 57 Dial 10 57 or press C10 C57 ...

Page 200: ...5604 press button dial select station and dial 3 8 15 Zone Page All Call Button Description This button will provide a station with one button access to all call and zone paging To Program 1 Dial 56 BUTTON MAPPING 2 Dial 09 ASSIGN ZONE 3 Select button to be programmed Press A1 A14 B1 B10 4 Dial 1 3 for zone 1 3 ASSIGN ZONE X OR dial 4 for all call ASSIGN ALL CALL 5 Select station ports LED On Sele...

Page 201: ...3 9 1 but can not be greater than 16 4 Dial for configuration mode To change setting repeat procedure and make different selection 3 9 2 Account Code List Description Use this programming feature to create the list of account codes for use To Program 1 Dial 75 SMDA PROGRAMMING 2 Dial 05 SET ACCT CODE 3 Dial account code digits Maximum number of digits must be equal to number of account code digits...

Page 202: ...d or Optional Entry Account Codes Description Use this programming procedure to arrange for the system to either force the user s to enter account codes before they can make calls or to make the enter of account codes an optional condition To Program 1 Dial 53 STATION FEATURES 2 Dial 35 FORCE ACCT CODE 3 Press A1 for forced account codes on all stations OR press A2 for optional account codes on al...

Page 203: ...digit and a maximum of 12 digits To Program 1 Dial 75 SMDA PROGRAMMING 2 Dial 16 SET EMER NUMBER 3 Dial emergency number up to 12 digits 4 To enter another emergency number dial then dial number 5 Dial for configuration mode To clear emergency numbers 1 Dial 53 STATION FEATURES 2 Dial 17 CLR EMER NUMBER 3 Dial emergency number to be cleared up to 12 digits 4 To clear another number dial then dial ...

Page 204: ...remind users to enter account codes for answered calls To Program 1 Dial 75 SMDA PROGRAMMING 2 Dial 10 DISPLAY TIME X 3 Dial 1 20 to select new display time in seconds 4 Dial for configuration mode To change setting repeat procedure and make different selection Incoming And Outgoing Call Prompt For Account Code Entries Description You must enable or disable the account code message display time fo...

Page 205: ...o Program 1 Dial 75 SMDA PROGRAMMING 2 Dial 08 VERIFICATION XXX 3 Press A1 to toggle the feature on or off LED On Verified OR dial 1 to enable verification VERIFICATION ON dial 2 to disable verification VERIFICATION OFF 5 Dial for configuration mode To change setting repeat procedure and make opposite selection IMI66 107 Digital Telephone System System Programming 3 93 ...

Page 206: ...gramming decisions that you make it will help you keep track of what you have done and will help you troubleshoot any problem that might arise later NOTE A lighted LED next to the programming button for the selection indicates the current configuration When a single button provides a toggle on off action the lighted LED indicates the active feature The first step in any programming sequence is to ...

Page 207: ...cedure and make opposite selection 3 10 2 ATI Through Dialing Description With this programming feature enabled any DTMF signaling tones that are generated by the external analog equipment pass through the ATI D the common equipment and any line connection into the switched network The system automatically enables this feature when you connect the ATI D to the digital station port Equipment such a...

Page 208: ...ions If a site requires that a particular department line appear at a particular department station you can assign it however you must disable both direct and delayed ringing for that line at that station Always program the department stations to have a short RNA time to allow a call to search rapidly through a department for an answer Further map a Do Not Disturb DND button for each department st...

Page 209: ...with station extension numbers 5 Dial next department number and program access code OR dial for next access code feature OR dial for configuration mode 3 11 2 Line Ports For Direct Departmental Calling Description You can assign outside lines to one of four different departments if you wish If you do this calls received on a line that you have assigned to a department will hunt for any idle stati...

Page 210: ...erve as a termination station Calls that roll to a termination station will follow a call forward if it is set at that station To Program 1 Dial 53 STATION FEATURES 2 Dial 19 DEPT CALLING 3 Dial 1 4 for department 1 4 DEPARTMENT X 4 Select department stations Station 10 57 Dial 10 57 5 Dial to program next department 6 Dial 5 8 for termination station in department 1 4 DEPARTMENT X 7 Select termin...

Page 211: ...DEPT XFR RCL XXX 3 Choose transfer time Dial 1 or Press A1 STA XFR RCL 10 Dial 2 or Press A2 STA XFR RCL 20 Dial 3 or Press A3 STA XFR RCL 25 Dial 4 or Press A4 STA XFR RCL 30 Dial 5 or Press A5 STA XFR RCL 45 Dial 6 or Press A8 STA XFR RCL 60 Dial 7 or Press A9 STA XFR RCL 90 Dial 8 or Press A10 STA XFR RCL 120 Dial 9 or Press A11 STA XFR RCL 180 Dial 0 or Press A12 STA XFR RCL 400 4 Press for ne...

Page 212: ...TATION FEATURES 2 Dial 21 CALL FWD RNA 3 Dial 0 9 for 0 9 rings before forwarding RING S X 4 Select station ports LED On Feature Assigned Station 10 57 Dial 10 57 or press C10 C57 5 Dial for additional station ring assignments OR dial for next station feature OR dial for configuration mode To remove call forward from station assign 0 rings Set Tone First Intercom Signaling Description You must set...

Page 213: ...xtension number You can also program the DISD assist station that will answer calls not completed during the dial time limit It is a good practice for you to connect a music source to the system to let callers know they have not been disconnected during a camp on situation when the DISD feature is controlling the call You should make a record in Chapter 4 of all programming decisions that you make...

Page 214: ...ial 7 or press A9 40 seconds DISD DIALTIME 40 Dial 8 or press A10 60 seconds DISD DIALTIME 60 Dial 9 or press A11 90 seconds DISD DIALTIME 90 Dial 0 or press A12 0 seconds DISD DIALTIME 0 3 Press for configuration mode To change setting repeat procedure and make different selection 3 12 2 Inhibiting DISD Digit Dialing Description You can prevent callers from dialing on the DISD line when the syste...

Page 215: ...ST NITE 3 Select assist station Dial 00 for no DISD assist station line drops after timeout Dial 10 57 or press C10 C57 LED On Selected 4 Dial 5 Assign line ports to DISD assist station LED On Assigned Line port 1 14 Dial 01 14 or Press A1 A14 Line port 15 16 Dial 15 16 or Press B1 B2 Line port 17 24 Dial 17 24 or press HOLD then press A1 A8 6 Press and repeat steps 2 and 3 for further assist stat...

Page 216: ...s to have designated ring LED On Assigned Line port 1 14 Dial 01 14 or Press A1 A14 Line port 15 16 Dial 15 16 or Press B1 B2 Line port 17 24 Dial 17 24 or press HOLD then press A1 A8 6 Press and repeat steps 2 and 3 for further DISD ring assignment OR press for configuration mode To change setting repeat procedure and make different selection 3 12 5 Enable Disable Call Waiting Tone Description Th...

Page 217: ...LED indicates the active feature The first step in any programming sequence is to enter the base level Once in this mode you can dial the feature code for any desired configuration Enter the base level with the following procedure press INTERCOM then dial 7 4 6 When you want to end the programming press the SPEAKER button to end the programming procedure and return the system to normal operation 3...

Page 218: ... you have done and will help you troubleshoot any problem that might arise later NOTE A lighted LED next to the programming button for the selection indicates the current configuration When a single button provides a toggle on off action the lighted LED indicates the active feature The first step in any programming sequence is to enter the base level Once in this mode you can dial the feature code...

Page 219: ...nes it will not emit INTERCOM tones or ring back tones NOTE When you are interfacing voice mail equipment through an ATI D device and you later replace the ATI D with a proprietary digital multiline telephone the system automatically disables the port as a voice mail port however if you disconnect the voice mail equipment from the ATI D and replace it with a model 2500 telephone you must reprogram...

Page 220: ...54 STA LINE CONFIG 2 Dial 1 for direct ringing DIRECT RING OR dial 2 for delayed ringing DELAY RING OR dial 3 for night transfer of ringing NIGHT RING 3 Select line ports for direct ringing Line port 1 14 Dial 01 14 or press A1 A14 Line port 15 16 Dial 15 16 or press B1 B2 Line port 17 24 Dial 17 24 or press HOLD then press A1 A8 4 Dial when all line ports are selected 5 Select station ports to be...

Page 221: ...oup and link 016 to it then place 016 in a hunt group and link 017 to it and finally place 017 in a hunt group and link 014 to it to complete the circle With this arrangement a call will first try to ring at port 014 then try port 015 and so forth until it tries all four voice mail ports To Program 1 Dial 53 STATION FEATURES 2 Dial 18 HUNT LINK 3 Select first voice mail port Station 12 57 Dial 12 ...

Page 222: ...y screen or confirm action 3 14 3 Voice Mail Line ID Description You can assign voice mail identification ID numbers to the voice mail lines A voice mail ID number can contain a maximum of six digits A voice mail ID number allows the voice mail equipment to identify which line it is answering and play the appropriate greeting The ID numbers that you assign here must match the ID numbers that you a...

Page 223: ...On Selected Station ports 10 57 Dial 10 57 or press C10 C57 4 Dial for next feature OR dial for configuration mode To clear current setting repeat procedure 3 14 5 Transferring Callers To Voice Mail Description You can program a Transfer To Voice Mail button to automate the process of transferring a caller to a mail box Use this button in conjuction with a DSS or a mail box extension number follow...

Page 224: ...4 Dial 17 24 or press HOLD then press A1 A8 3 Dial for configuration mode 3 14 7 Voice Mail Pause Description Some voice mail systems allow you to program a pause before they dial an extension number You can program the digital telephone system to pause before receiving digits from a voice mail system This capability allows the digital telephone system to match the voice mail system s pause If the...

Page 225: ...e the call in a Park Orbit while paging the called party Standard Mail Box To Program 1 Leave the Pager Number field blank 2 Set the Pager Type to Name 3 In the If caller chooses other options field select Go to box 4 In the Box field enter a box number which will be defined as the paging box Paging Mail Box To Program Set the following parameters for the paging mail box 1 This box number should b...

Page 226: ...ess INTERCOM 1 2 Press the button to which you wish to assign this feature 3 Press 6 followed by the first voice mail port station number 4 Press SPEAKER to exit 3 15 4 Auto Station Logon Description You can program a button to automatically connect a mail box owner to his or her mail box To Program 1 Press INTERCOM 1 2 Press the button to which you wish to assign this feature 3 Press INTERCOM 4 P...

Page 227: ...n s use with Comdial Versatile Voice Processing VVP voice mail equipment To Program 1 Press ITCM 746 CONFIG MODE 2 Dial 17 SYSTEM FEATURES 3 Dial 12 VMM XXXXXXX 4 Dial code to enable or disable Dial 1 to enable VMM ENABLED Dial 2 to disable VMM DISABLED OR 5 Press A1 to toggle between enable and disable 6 Press for system features 7 Press for configuration mode 8 Press SPKR to end IMI66 107 Digita...

Page 228: ...aled number as described below Refer to Section 3 16 1 for an illustration of the call costing process You should make a record in Chapter 4 of all programming decisions that you make it will help you keep track of what you have done and will help you troubleshoot any problem that might arise later NOTE A lighted LED next to the programming button for the selection indicates the current configurat...

Page 229: ...3 16 1 Call Costing Flow Diagram Examples Call Costing Flow Diagram IMI66 107 Digital Telephone System System Programming 3 117 ...

Page 230: ...s that contain a common sequence in both the area and office code The illustrated sequence is a local call less than 10 digits and 201 is the office code Program call rate 18 to cost calls of this sequence Also program the office code band table by assigning office code 201 into band one Note that the band tables accept unlimited entries Digital Telephone System IMI66 107 3 118 System Programming ...

Page 231: ... with 201 as both the area code and the office code Program call rate table 25 to cost calls of this sequence Also program the zone call band table by adding office code 201 to area code 201 in band one Add any other office codes for example 478 to area code 201 in band one as required IMI66 107 Digital Telephone System System Programming 3 119 ...

Page 232: ...ted sequence is a long distance call more than 10 digits with 201 as the area code Program call rate table 11 to cost calls in this sequence Also program the area code band table by adding area code 201 to band one Digital Telephone System IMI66 107 3 120 System Programming ...

Page 233: ...D For Exception Dialing Sequence nnn nnnn 1 nnn nnnn Program call rate table one to cost calls that do not match any other programmed call rate table IMI66 107 Digital Telephone System System Programming 3 121 ...

Page 234: ... rate table 25 Note 3 Costed by rate table 11 Note 4 Costed by rate table 1 Typical SMDA Call Report For The Call Costing Examples Station Report for Extension 10 Date 12 28 90 Time 16 15 DATE TIME STATION ACCOUNT LENGTH COST I O RING LINE NUMBER 12 28 16 05 10 0 9 0 50 0 1 2014567 12 28 16 06 10 1 8 1 35 0 1 12017894567 12 28 16 08 10 1 5 1 12 0 1 12014785693 12 28 16 11 10 1 5 2 50 0 1 201201456...

Page 235: ...l calls to area code 804 costed at a particular rate make an exception for 804 555 1212 by programming exception table 1 with that number Since exception table entries are the highest priority the values in the call rate table assigned to exception table 1 are applied to all calls made to the 804 555 1212 number To Program 1 Dial 78 EXCEPTION TBL 2 Dial 1 4 for entry 1 4 ENTRY X 3 Dial 1 to assign...

Page 236: ...consists of office codes 976 977 and 978 Office code 976 is assigned to an outlying area while office codes 977 and 978 are assigned to the heart of the city Assign 977 and 978 to one office code band table and 976 to another one Program a special call costing rate for each banding table Then the system costs the calls that users make to 976 nnnn at a different rate than it costs the calls that us...

Page 237: ... an entry before the system costs it by a zone call band table Example Zone 1 contains area code 203 with office codes 445 and 456 It also contains area code 412 with office code 508 Zone 2 contains area code 203 with office code 545 Zone 2 also contains area code 412 with office code 654 Zone 1 is costed at one rate and zone 2 is costed at another rate A call made to 1 203 445 nnnn 1 203 456 nnnn...

Page 238: ...ple Assign area codes 703 and 804 to area code band table 1 Assign area code 415 to area code band table 7 Calls made to numbers such as 1 703 nnn nnnn and 1 804 nnn nnnn are costed with values assigned to call rate table 11 Calls made to numbers such as 1 415 nnn nnnn are costed with values assigned to call rate table 17 To Program 1 Dial 75 SMDA PROGRAMMING 2 Dial 01 to program costing bands COS...

Page 239: ...ch all of the digits that you have entered into a table before the system recognizes a match you can program characters into a table in place of a specific digits to serve as match anything digits This feature eliminates the need for entering every number is a series of numbers that you wish to cost at a special rate for instance 1900 If the system can not match a dialed number with entries that y...

Page 240: ...r the current entry for those steps 7 Dial 2 then dial 01 99 for Tier 1 time in tenths of minutes TIER 1 TIME XX 8 Dial 9 Dial 3 then dial 001 999 for Tier 1 rate in cents TIER 1 RATE XXX 10 Dial 11 Dial 4 then dial 001 999 for Tier 2 rate in cents TIER 2 RATE XXX 12 Dial 13 Dial 5 then dial 001 999 for surcharge rate in cents SURCHARGE XXX 14 Dial to program next call cost table and repeat steps ...

Page 241: ... PBX using a 9 as an outside line access code program a 9 as the discard digit When a number such as 9 555 1212 is dialed the 9 is discarded and the call is costed based on 555 1212 To Program 1 Dial 75 SMDA PROGRAMMING 2 Dial 01 to program costing bands COSTING BANDS 3 Dial 4 to program discard digits DISCARD DIGITS 4 Dial 1 6 to select entry 1 6 ENTRY X 5 Dial for no discard digits OR dial up to...

Page 242: ... mode To change setting repeat procedure and make different selection Answer Time Limit Description You can program the system to wait for a period of time before beginning to record costs for a call This answer time allows a call to ring and be answered by the called party before the system costs it To Program 1 Dial 75 SMDA PROGRAMMING 2 Dial 03 to program answer time limit ANSWER TIME XXX 3 Dia...

Page 243: ... with the system to display the cost of each call the user make from that station To Program 1 Dial 53 STATION FEATURES 2 Dial 27 LCD CALL COST 3 Select station ports for programming Station 10 57 Dial 10 57 or press C10 C57 4 Dial for next station feature OR dial for configuration mode To clear current setting repeat procedure IMI66 107 Digital Telephone System System Programming 3 131 ...

Page 244: ...ized routing process To ensure that the system routes all calls through SRA use the feature inhibit programming procedure described in section 3 17 7 to inhibit dialing codes 81 82 83 The first step in the VDT programming sequence is to enter password Do this by typing I 746 Once in the programming mode type a selection number from the main menu and follow the screen prompts to complete your progr...

Page 245: ...209 requires one line group while codes 210 through 299 requires another line group leave line group 1 assigned to the larger quantity of entries that require the most programming effort 210 299 and reprogram the line group for the smaller quantity of entries Office Code Table To Program 1 Type I 7 4 6 and press RETURN 2 From the main menu type 1 and press RETURN for system COS menu 3 From the sys...

Page 246: ...access menu type 3 for area code table menu and press RETURN 5 Type 1 4 for line group to match area codes and press RETURN 6 Type area code s for routing over programmed group number and press RETURN type nnn or nnn nnn nnn nnn for one code or several codes or type ALL to assign every area code from 000 through 999 7 To return to the main menu press and hold CTRL and type C Digital Telephone Syst...

Page 247: ...roup leave line group 1 assigned to the larger quantity of entries that require the most programming effort 210 299 and reprogram the line group for the smaller quantity of entries Assigning the Special Area Codes To Program To assign the special area codes to the four tables 1 Type I 7 4 6 and press RETURN 2 From the main menu type 1 and press RETURN for system COS menu 3 From the system COS menu...

Page 248: ...group 1 4 and press RETURN 5 Type all office code s that require call routing over the line group that you set in step 4 and press RETURN type nnn or nnn nnn nnn nnn for one code or several codes or type ALL to assign every office code from 000 through 999 6 Type 4 and repeat steps 3 through 5 to add additional line groups to office codes in the same table or to program the next special area code ...

Page 249: ...tem COS menu type 16 for specialized route access menu and press RETURN 4 Type 8 for assign insert digit menu and press RETURN 5 Type 1 4 for line group number and press RETURN 6 Type SRA insert digits You may use a maximum of 8 digits Digits may include 0 9 and P for pause Press RETURN 7 Repeat steps 4 6 to assign insert digits for each line group 8 To clear the insert digits if needed type 9 and...

Page 250: ... will take on the characteristics of the line group that is rolling over to it including the insert digits To Program 1 Type I 7 4 6 and press RETURN 2 From the main menu type 1 and press RETURN for system COS menu 3 From the system COS menu type 16 for specialized route access menu and press RETURN 4 From specialized route access menu type 5 for overflow line group and press RETURN 5 Type 1 4 for...

Page 251: ... the table driven routing scheme Use this procedure to select the SRA wait time To Program 1 Type I 7 4 6 and press RETURN 2 From the main menu type 1 and press RETURN for system COS menu 3 From the system COS menu type 16 for specialized route access menu and press RETURN 4 Type 10 for assign SRA wait time menu and press RETURN 5 Type 2 3 or 4 for 2 3 or 4 seconds and press RETURN 6 To return to ...

Page 252: ...ckground Music Dial 12 to disable Voice Announce Block Dial 13 to disable Message Waiting Dial 14 to disable Call Pickup Dial 15 to disable Call Forward Dial 16 to disable Automatic Call Back Dial 17 to disable Station to Station Messaging Dial 18 to disable Line Group Queue Dial 19 to disable Directed Station Hold Dial 20 to disable Call Park Orbit 1 Dial 21 to disable Call Park Orbit 2 Dial 22 t...

Page 253: ...ts during the printing operation It stores these records for later printing You should make a record in Chapter 4 of all programming decisions that you make it will help you keep track of what you have done and will help you troubleshoot any problem that might arise later NOTE A lighted LED next to the programming button for the selection indicates the current configuration When a single button pr...

Page 254: ...ifferent selection 3 18 2 SMDA Station Assignment Description Assign stations to the departments so that SMDA call cost reports will only include information concerning that specific station arrangement To Program 1 Dial 53 STATION FEATURES 2 Dial 22 SMDA DEPARTMENTS 3 Dial 0 for no SMDA department DEPARTMENT 0 OR dial 1 8 for dept 1 8 DEPARTMENT X 4 Select stations for SMDA department LED On Sele...

Page 255: ...Dial new time in hours and minutes HH MM in 24 hour time or dial to accept current time To clear the time dial 0000 3 Dial 14 for report definition AUTO REPORT 4 Choose reports for printing Dial 1 for station report STATION REPORT Dial 2 account report ACCOUNT REPORT Dial 3 line report LINE REPORT Dial 4 department report DEPT REPORT Dial 5 print all PRINT RECORDS Dial 6 delete records DELETE RECO...

Page 256: ... any desired reassignments 3 delete all SMDA records To Program 1 Dial 07 SMDA REPORTS 2 Choose report for printout Dial 1 for all stations STATION REPORT Dial 1 10 57 for one station STATION REPORT Dial 2 for all lines TRUNK REPORT Dial 3 for SMDA department DEPT REPORT Dial 4 for account code ACCOUNT REPORT Dial 5 for auto report AUTO REPORT Dial 6 for all records PRINT RECORDS Dial 7 to delete ...

Page 257: ...e printing SMDR PRINT OFF 4 Dial for configuration mode To change setting repeat procedure and make opposite selection SMDR Cost Reporting Description Programming action adds the cost of each reported call to the SMDR printout To Program 1 Dial 77 SMDR PRINT 2 Dial 1 XXXXXXX COSTING 3 Press A1 to toggle between enable and disable A1 LED On Enabled OR dial 1 to enable WITH COSTING dial 2 to disable...

Page 258: ...he attendant would do this after he or she has requested the system to print an SMDA report If you have set the system to delete the records after it has generated an automatic report you usually do not need to give the attendant this manual deletion feature To Program 1 Dial 18 ATTN DELETE XXX 2 Press A1 to toggle between enable and disable LED On Enable OR dial 1 to Enable ATTN DELETE ON dial 2 ...

Page 259: ... should make a record in Chapter 4 of all programming decisions that you make it will help you keep track of what you have done and will help you troubleshoot any problem that might arise later NOTE A lighted LED next to the programming button for the selection indicates the current configuration When a single button provides a toggle on off action the lighted LED indicates the active feature The ...

Page 260: ...at by creating a DENY table with two entries ENTRY 1 1 ENTRY 2 0 This format prevents all long distance and operator calls Example B Prevent the dialing of all numbers within the 804 area code while allowing the dialing of one specific number within that area code by entering 1804 in a DENY table and 18049782200 in an ALLOW table 5 Press the button in place of a particular digit to condense a rang...

Page 261: ...press A2 for deny DENY TABLE Y 4 Dial 1 4 or press A8 A11 for entry number 1 4 XXXXXX 5 Dial to clear current entry 6 Dial keypad digits 0 9 to enter numbers XXXXXX 7 Dial for next entry and repeat steps 4 6 until all table restrictions are entered 8 Dial for next table and repeat steps 2 7 until all tables are entered 9 Dial for configuration mode To change setting repeat procedure and make diffe...

Page 262: ...eat steps 2 4 for next toll table to line assignment OR dial for configuration mode To clear current setting repeat procedure 3 19 4 Assign Toll Restriction Tables To Stations Description Once you have created the toll restriction tables assign them to stations To Program 1 Dial 73 ASSIGN TOLL STA 2 Dial 01 16 or press A1 A14 B1 B2 for tables 1 16 LED On Selected table 3 Dial to finish entry 4 Sel...

Page 263: ...al for next toll table to night answer assignment OR dial for configuration mode To clear current setting repeat procedure 3 19 6 Assign Toll Restriction Tables To System Speed Dial Calls Description When you enable this feature the system applies toll restriction tables that you have assigned to a station to the system speed dial calls that users make from that station To Program 1 Dial 53 STATIO...

Page 264: ...ation number that it prints is that of the overriding station and not the actual station that the call was made from To Program 1 Dial 53 for station features STATION FEATURES 2 Dial 25 for toll restriction override codes TOLL R OVERRIDE NOTE If you are programming with a DSS BLF console notice that it s status LEDs turn on to indicate stations that have an assigned TRO code C10 C57 station ports ...

Page 265: ...disconnect supervision when the system receives the CO s positive disconnect signal it tells the voice mail equipment to hang up To Program 1 Dial 48 DIS SUPERVISION 2 Select line ports for disconnect supervision LED On lines selected to receive tables Line port 1 14 Dial 01 04 or press A1 A14 Line port 15 16 Dial 15 16 or press B1 B2 Line port 17 24 Dial 17 24 or press HOLD then press A1 A8 3 Dia...

Page 266: ...ght arise later NOTE A lighted LED next to the programming button for the selection indicates the current configuration When a single button provides a toggle on off action the lighted LED indicates the feature is active The first step in any programming sequence is to enter the base level Once in this mode you can dial the feature code for any desired configuration Enter the base level with the f...

Page 267: ...em System returns to normal operation automatically Existing Systems To Program 1 For upgrades from pre 15A software default the system data 2 Dial 10 SYSTEM DEFAULT 3 Dial to default system System returns to configuration mode automatically 3 20 2 Enabling The Tracker Paging System Description Use this procedure to enable the Tracker Paging System feature as a system wide feature To Program 1 Dia...

Page 268: ...base station Refer to the Program Mode section of IMI89 138 Operating Instructions For The Tracker Paging System 3 20 4 Setting The Data Parameters Description You must set the data parameters of the data port where you connect Tracker to 9600 baud eight data bits one stop bit and no handshaking to ensure proper Tracker operation NOTE The Tracker base station must also be programmed for 9600 baud ...

Page 269: ...g for DCD programming information Refer to section 3 12 Configuring The Direct Inward Station Dialing for DISD programming You should use chapter 4 SystemRecords to record the programming decisions that you make it will help you keep track of what you have done and will help you troubleshoot any problem that might arise later NOTE A lighted LED next to the programming button for the selection indi...

Page 270: ...ogram the DCD department transfers before disconnect 3 21 2 DCD Department Transfers Before Disconnect Description Because the system will continue transferring a call back to a department after a recall to DVA time out has occurred you can set the number of transfer times that occur before the system drops the call To Program 1 Dial 17 SYSTEM FEATURES 2 Dial 10 DEPT XFR X 3 Choose 1 9 transfer ti...

Page 271: ... the DISD dial time to 60 seconds If the DISD dial time is longer than the DVA message the message will repeat itself If the DISD dial time is shorter than the DVA message the message will not finish To Program To enable the system for DISD operation refer to section 3 12 Direct Inward Station Dialing Configuration and complete the following steps 1 Program the dial time limit 2 Assign a DISD Assi...

Page 272: ...ENABLE Dial 2 to Disable DISD DVA DISABLE 4 Press for configuration mode To change setting repeat procedure and make opposite selection To Program To assign DVA support for DCD operation 1 Dial 17 SYSTEM FEATURES 2 Dial 08 DCD DVA XXXXXXX 3 Press A1 to toggle between enable and disable LED On Enable OR Dial 1 to Enable A1 LED is on DCD DVA ENABLE Dial 2 to Disable DCD DVA DISABLE 4 Press for confi...

Page 273: ...d an agent will answer your call as soon as possible For DISD callers Welcome to Acme s Company If you know your party s extension dial it now otherwise stay on the line and an attendant will answer your call Night Answer Messages For DCD callers Welcome to Acme s sales department Our hours are eight to four thirty Please call tomorrow during those hours For DISD callers Welcome to Acme Company Ou...

Page 274: ...aloud into the telephone handset mouthpiece OR b Start the audio tape recorder and play the pre recorded message 8 Press 9 and repeat steps 6 7 for each message 9 Dial code to listen to your recorded messages Dial 1 to play day answer message Dial 2 to play night answer message Dial 3 to play recall message Dial 4 to play drop message Dial 9 to stop playback 10 To record or play messages for anoth...

Page 275: ...irst step in any programming sequence is to enter the base level Once in this mode you can dial the feature code for any desired configuration Enter the base level with the following procedure press INTERCOM then dial 746 When you want to end the programming press the SPEAKER button to end the programming procedure and return the system to normal operation 3 22 1 Programming Data Buttons Descripti...

Page 276: ...tion When using several DIUs you can set up one through three data security groups Use a security group to prevent callers outside your group from accessing IST devices such as personal computers within your group Any number of stations can be put into one group Station to station calls can still be made By default all stations are assigned to data security group 0 no security group To Program 1 D...

Page 277: ...ion user may automatically retrieve and dial the last Caller ID number displayed at his or her station by using a SAVE button assigned to the station NOTE Seven eight and 11 digit numbers are always dialable while 10 digit numbers must be transformed by the system before they are dialable To arrange for the system to transform a 10 digit number into dialable format you must use the VDT programming...

Page 278: ...0 15 92 04 19 0 2 1 0 00 1 outgoing call 5 unanswered incoming call without Caller ID 2 outgoing call 6 answered incoming call without Caller ID 3 unanswered incoming call with Caller ID 7 answered incoming DISD call with Caller ID 4 answered incoming call with Caller ID 8 unanswered incoming DISD call without Caller ID If SMDR printout is not already turned on default turn it on as follows 1 Pres...

Page 279: ...38 2D 32 32 30 30 20 0D 0A 1 0 1 1 8 0 4 9 7 8 2 2 0 0 CR LF Table 3 13 Typical Message 2 sent when a ringing line with CID is answered or retrieved from hold Message ID and Identifier 3 bytes Line No 2 bytes Station No 2 bytes End of Message 2 bytes 3E 3C 32 31 32 31 30 0D 0A 2 1 2 1 0 CR LF Table 3 14 Typical Message 3 sent when CID data is not received from answered line or when a line is taken...

Page 280: ...s B1 B2 Line Port 17 24 Dial 17 24 or press HOLD and then press A1 A8 3 Press for configuration mode 3 23 2 Assigning Caller ID Stations required programming Description Programs stations to receive Caller ID information To Program 1 Dial 53 STATION FEATURES 2 Dial 36 CALLER ID STA 3 Select station ports LED On Selected Station 10 57 Dial 10 57 or press C10 C57 4 Press for configuration mode Digit...

Page 281: ... bits and 1 stop bit W 8D 1S ZZZZZ 5 Dial for configuration mode 3 23 4 Setting The Audible First Ring Feature optional programming Description Turns on the Audible First Ring feature for the system To Program 1 Dial 17 SYSTEM FEATURES 2 Dial 01 CID FIRST RING 3 Dial 1 to enable the audible first ring LED on OR Dial 2 to silence the first ring on Caller ID lines 4 Press for configuration mode IMI6...

Page 282: ...4 Press for configuration mode 3 23 6 Assigning A SAVE Button optional programming Description Selects a SAVE button to display and redial the most recent Caller ID number received at a station To Program 1 Dial 56 BUTTON MAPPING 2 Dial 08 ASSIGN SAVE 3 Select button to be programmed press A1 A14 B1 B10 4 Select station ports to have SAVE button LED On Assigned station 10 57 Dial 10 57 or press C1...

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Page 341: ... msec This feature is usually dependent upon special arrangements that must be made at the CO end of the connection The line select indicator will turn off to indicate an idle line after a call on that line has been abandoned See also Hold Access Denied The system programmer can deny access to particular lines at certain stations in the system A station user cannot select a denied line for use Thi...

Page 342: ...sage to appear in the telephone s display to prompt the user to enter an account code during incoming or before outgoing calls He or she can also assign the length of time that the display appears The user must enter account code digits after the message appears If the programmer has set the system to verify code entry it then makes a verification attempt If the system cannot verify the account co...

Page 343: ...r of Valid Account Codes 3 1000 4 400 5 6 266 7 8 200 9 10 160 11 12 133 13 14 114 15 16 100 Even though a programmer has arranged a system to force users to enter account codes before making calls they can always dial certain programmer defined emergency numbers without an accompanying account code entry The system allows a maximum of 10 programmable emergency numbers earlier software releases al...

Page 344: ...e does not provide an account code button the user must dial an intercom code before he or she dials the account code digits All Call Paging All call paging allows all stations to receive announcements through the station speaker at once The system can also send all call paging to the paging port where it applies it to the input of an external paging amplifier Origination of announcements must be ...

Page 345: ...r requesting assistance while engaging on a call For example a customer service representative could request assistance from a supervisor while talking to a problem caller The supervisor upon receiving the tone and noting the display message could perform an executive override or service observing action to join the call or monitor it See also Messaging Automatic Callback If a telephone user encou...

Page 346: ...mber The visual indicators of the stations programmed at the button locations form a busy lamp field BLF The BLF conveys station status to the user An autodial number can also be programmed as a secondary function at every DSS BLF memory location No class of service is required Station Speed Dial Each station provides 10 speed dial number locations at the keypad buttons Station speed dial numbers ...

Page 347: ...nds The system inserts the automatic pause in the stored number sequence at the point where the manual pause in dialing occurred The length of the automatic pause is programmable See also Automatic Dialing of Stored Numbers and Redialing Automatic Redial Of Busy Number Or Unanswered Call A user can automatically redial a busy number or unanswered call by activating this feature Once the user activ...

Page 348: ...e auxiliary ringer interface provides dry contact relay closures which track the ringing pattern whenever the system sends ringing to a programmable destination Programmers can program relay control to be activated when the system sends ringing to station port 17 or to the paging port When programmed for station port 17 ringing an installer often uses an external device to provide loud ringing Whe...

Page 349: ... through normal distribution channels The assemblies are designed so that installers can connect them directly to the uninterruptable power source UPS interface located on the common equipment chassis The system does not require any action from the telephone user to make it operate on battery power nor does it require any class of service programming action on the programmer s part Battery Back Up...

Page 350: ... ability of the voice announce feature When a user presses the MUTE button all handsfree answerback is disabled inhibiting any off site monitoring The MUTE light turns on to indicate that this feature is active See also Intercom Call Costing And Station Message Detail Accounting Reports The system provides built in estimated costing of all outside calls It also provides station message detail acco...

Page 351: ...ammer can establish account codes to allow system users to identify calls by category or by any other desired grouping so that the system can report costing by that category or grouping Further the programmer can define department numbers and assign stations to different departments so that the system can produce call cost reports on a department by department basis Programmers must use call costi...

Page 352: ...receives while its calls are forwarded When the programmer has assigned a call forward button to a station its associated LED will turn on to indicate that the feature is enabled when the user presses it however if the call forward button is programmed as a second level to a DSS BLF button the system reserves the LED indication for BLF indication On LCD speakerphones that are recipients of call fo...

Page 353: ...m the number of rings to occur before forwarding you must insure that the transfer recall time is larger than the total time of RNA to all hunt linked stations if it is not the transferred call will recall before the call gets to the end of the hunt link For an example of this last consideration assume station 12 is hunt linked to station 13 which is also hunt linked to station 14 Further assume t...

Page 354: ...in a pre programmed group and another user in the group wishes to answer the call that user may dial the group pickup code and answer the call Four different groups can exist with any number of stations in a group Overlap is provided by allowing stations to be in more than one group thus enabling those stations to pick up for stations in more than one group The programmer must place the system sta...

Page 355: ...phone user can signal a busy station with the call waiting tone to indicate that he or she wishes to contact them Users dial a special code to activate the call waiting tone Caller ID The central office sends Caller ID data along lines assigned to the Caller ID service Caller ID information is displayed at a system LCD speakerphone only if the programmer assigns that telephone to the Caller ID ser...

Page 356: ...ght will identify the caller The BLF lights also indicate the status of the DSS telephone using the department pilot number Class Of Service Block Programming A programmer can assign a particular line or station s class of service to an entire block of lines or stations with one programming action This feature eliminates the need for him or her to individually program stations and lines with the s...

Page 357: ...tially connected to a particular line port can be re assigned to a different port through programming action This feature allows adds moves and changes without re locating the station and line wiring A programmer can use line and station class of service programming are used to reassign stations and lines Class Of Service Programming From Video Display Terminal A programmer can use an asynchronous...

Page 358: ...r printing VDT programming of the system is menu driven Common Audible Ringer Interface Connections are available at the common equipment that provides dry contact relay closures whenever an incoming line rings These contact closures track the ringing pattern and can be used to control an external signaling device See also Ringing Conferencing Add On Conferencing With this feature a user at a stat...

Page 359: ...onsole at any station port and assign it to a station without first installing a console at the station s logic paired port This configuration is convenient for adding a console to an existing telephone installation that already has its logic paired port occupied however one must not use this configuration for assigning a console to station ports 10 and 12 because the console buttons will not be u...

Page 360: ...ogrammer clear the assignment the system resets the button mapping to match a logic paired console This means that when the second console feature is cleared the console installed at that port complements the telephone that is installed at its logic paired port instead of the telephone that is located at the program designated port and its buttons are automatically reassigned to stations 10 throug...

Page 361: ...ence to non voice communications from occurring when the port is being used as a data port when operating a modem through an ATI D port for example The programmer can use station class of service programming to enable a data security port Default Functional Program At initial power up the system sets the operating features to a specific group of operating conditions default conditions The default ...

Page 362: ...f features While the programmer must assign most designated buttons the station users can assign the auto redial button and the response message button themselves Dial 0 For System Attendant The system attendant station station 10 is signaled whenever anyone dials the digit 0 on the intercom line Dial By Name The Dial By Name feature allows users to employ any two line display LCD speakerphone to ...

Page 363: ...ng into the DVA memory When enabled by the DSU the DVA provides up to four messages The total available message time is two minutes With each DVA servicing one outside line the system installer can add several DVAs to enable the digital telephone system to answer several lines with digital voice announcing While the DVA is not an automatic attendant it enhances the following features direct depart...

Page 364: ...ions are busy the DSU answers the call and triggers the DVA to play the day or night answer message The DSU transfers the line to the department if the system is in the day mode or drops the line if it is in the night mode 3 A transferred line recalls to the DSU after a transfer recall time and the DVA plays a recall message to the caller The DSU transfers the call once more to the department This...

Page 365: ...signs new calls transferred calls and held calls a time stamp so that they will be serviced in the order of their arrival The system allows up to four departments and allows up to 16 stations and a minimum of 3 stations plus one overflow station in each one The programmer can assign a station to more than one department if desired Since the programmer can assign a station to more than one departme...

Page 366: ...ed as department members 1 2 and 3 Further assume lines 1 2 and 3 are programmed to ring in this department To create a randomizing effect the system tracks for each line which department member 1 2 or 3 serviced it last When the next call arrives on line 1 for instance the system makes a search for the next idle department member after the last one that serviced a call on line 1 Since there are s...

Page 367: ... of department call activity The statistics that are reported are based on the department assignments that are active at the time of the report and are extracted from the SMDR records collected by the system For a report to be generated a department must exist All calls that are included in the DCD report must meet the following conditions before they are reported as department calls They must be ...

Page 368: ...isturb mode Unanswered Calls Total number of calls that went unanswered at a department Calls Answered After 36 Seconds Total number of calls that waited at least 36 seconds approximately six rings from the CO before being answered Calls Handled By Overflow Station Total number of calls that were answered and transferred by the overflow station and then answered and serviced by another station Cal...

Page 369: ... station The system will send a call waiting tone to the busy party if the programmer has enabled the call waiting tone feature If the camp on is not answered within the transfer recall timeout period a busy tone is given followed by DISD dial tone The system will return the caller to DISD dial tone two additional times and then drop the line a total of three attempts are made NOTE The system rout...

Page 370: ...the button locations form a busy lamp field BLF The BLF conveys station status to the user An autodial number can also be programmed as a secondary function at every DSS BLF memory location No class of service is required See also Automatic Dialing Distinctive Ringing The ringing cadence of an incoming call is the same as the ringing cadence of the TELCO PBX or CENTREX system The ringing cadence o...

Page 371: ... are handled using the line buttons Special considerations are as follows Distant party hang up causes intercom link to drop Intercom call to station already busy on intercom rings in subdued fashion and flashes indicator associated with other intercom button With both intercom lines busy a third intercom call results in a subdued off hook voice announce if enabled at busy station Pressing a DSS b...

Page 372: ...rformed from every station in the system and is used by peripherals such as voice mail equipment End To End Signaling On Lines After an outside call has been established the system can continue to send dialing signals DTMF tones through the telco network and have them received at the distant end for inward call completion bank by telephone etc This conventional off hook dialing feature can be perf...

Page 373: ...ne Programmers can choose between an intercom tone or a DTMF signaling tone for this paging alert tone They should choose the intercom tone for a soft alert and choose the DTMF tone for a loud alert See also Paging F Feature Inhibit A large array of individual features can be disabled system wide to provide a basic telephone system A basic telephone system is useful for installation environments w...

Page 374: ...nd all other programmable attributes that are initially assigned to a particular station port and the line along with all programmable line attributes that are initially connected to a particular line port can be re assigned to a different port through programming action This feature allows adds moves and changes without re locating the station and line wiring A programmer can use line and station...

Page 375: ...on user from monitoring another station site using the monitoring ability of the voice announce feature When a user presses the MUTE button all handsfree answerback is disabled thus inhibiting any off site monitoring The MUTE light turns on steady to indicate that this feature is active See also Mute Headset Capability Certain proprietary LCD speakerphones include an auxiliary jack that provides a...

Page 376: ...not require class of service programming to enable it Automatic Hold Transfer To Line A programmer can use class of service programming to make this system feature available to selected stations When enabled a user can press any line button and cause an active line to automatically go on hold This feature allows a user to move from line to line without having to press the HOLD button to place any ...

Page 377: ...s a distinctive flash rate of the line button indicator and allows the user to access other station features A user at the holding station or at any other station that has access to the line can retrieve the held call Timed Hold Recall After a call has been on hold for a programmed length of time the system will re call the station that placed the call on hold The programmer sets the timed hold re...

Page 378: ...nnn software available for the digital telephone system support the Impression telephones Impression telephones are completely compatible with all of the features provided by the digital telephone system and require no unique programming Industry Standard Telephone Support The digital telephone system supports the use of an industry standard telephone IST such as a model 2500 It does this through ...

Page 379: ...he system that it is available to be answered No class of service programming is required to enable this feature Call Announce With Handsfree Answerback The internal loudspeaker at each station provides call announce capability over the intercom link A user can make a handsfree response to a call announce call without lifting the handset The user can use the MUTE button to block all handsfree answ...

Page 380: ... tone burst is sounded at a called station When a called station is busy a busy signal of one half second on and one half second off is received at the calling station The system supplies a fast busy tone when the called station is in the do not disturb mode Analog terminal interface ports are only supplied with the regular busy tone since fast busy tones could interfere with the operation of some...

Page 381: ...ed the need for the hardware strap Therefore whenever the programmer assigns lines to line groups the system automatically assumes the hybrid mode The KF and MF designations are equipment type categories as stipulated in FCC rules and regulations Part 68 and appear as part of the FCC Registration Number on the equipment label The installer must report the appropriate registration number to the tel...

Page 382: ...s Interactive Button Support The LCD speakerphone provides the user with three interactive buttons and expanded LCD displays as a standard feature The interactive buttons provide the user with quick easy access to system features and straightforward button programming without dialing codes The expanded displays prompt the telephone user on the operation and progress of many of the telephone featur...

Page 383: ...atically connect the station to any assigned line that is idle and has been arranged for this feature The line button will not have to be pressed If this feature is used in conjunction with prime line automatic the user will be given prime line first when going off hook An idle line will be given if the prime line is in use The station class of service programming enables this feature on a per sta...

Page 384: ... automatically select the designated outside line intercom line or line group when the user lifts the handset A user can pre empt prime line pickup by preselecting another line before lifting the handset If the prime line is ringing it is automatically answered when the user lifts the handset Ringing Line Preference The system can be programmed on a per station basis to provide ringing line prefer...

Page 385: ...remain in memory for a minimum of 60 hours provided that the system has been powered continuously for at least 30 minutes prior to the power failure or disconnection Also the system clock will continue to run and keep time for at least 30 minutes after an AC power failure or disconnection Messaging Assist Button This feature allows a station user to program a button to be used for sending a messag...

Page 386: ...message desk The system defaults the messsage wait originate feature as enabled Response Messaging This feature allows a user to reply in a non verbal manner to a voice announce or tone signaled intercom call or to a subdued off hook voice announce call if the intercom caller is using an LCD speakerphone A station user can press a programmable button in response to an intercom call and send a mess...

Page 387: ...ice programming Music Interface The common equipment cabinet includes an input jack where the installer can connect a customer provided music source Music On Hold When an installer connects a customer provided music source to the system through the music interface jack the system supplies that music to the outside lines that users place on hold Music On Hold System Wide Enable Disable After the in...

Page 388: ... each station that are to be transferred with this feature are selected by station class of service programming See also Ringing O On Hook Dialing Every monitor and speakerphone provides manual and or automatic dialing while the station handset is on hook The telephone loudspeaker monitors call progress for completion The handset must be taken off hook to provide the voice link on non speakerphone...

Page 389: ... port for external paging interface The system precedes an announcement through the paging port with an alerting tone Programmers can choose between an intercom tone or a DTMF signaling tone for this paging alert tone They should choose the intercom tone for a soft alert and choose the DTMF tone for a loud alert Meet Me Answer Page Any station user can dial a special code number in response to an ...

Page 390: ...one The system provides six distinctive tones for users to choose from See also Ringing Pooled Line Access Line Group Access Outside lines can be grouped together in up to four different groups Users can program an autodial button to select a line group or manually enter a dialing code for access to a line Grouping can reserve certain lines for certain clusters of stations as in a tenant service a...

Page 391: ... also Line Features Privacy Automatic Privacy A programmer can make a line private or non private through programming In the private mode a station has exclusive use of the line during a call No other station can access that line unless the user of the private line adds another station through the use of the add on conference feature In the non private mode another station with that line appearanc...

Page 392: ...tors of the stations programmed at the button locations form a busy lamp field BLF The BLF conveys station status to the user An autodial number can also be programmed as a secondary function at every DSS BLF memory location No class of service is required See also Automatic Dialing Programmable Buttons A programmer or in many cases the users themselves can make most system features available at p...

Page 393: ...haracters To retain the ability to enter programming from station 10 programmers must maintain the I nnn format in the VDT password and enter only numbers in the nnn entry however they must not enter a zero for the leading n Once customized a password remains customized Neither default nor master clear will erase it Programmers must use the new password to gain entry into the system for future pro...

Page 394: ...tic pause in the stored number sequence at the point where the manual pause in dialing occurred The length of the automatic pause is programmable Last Number Redial Each station is provided with a last number redial feature This feature will save 32 digits of the last outside number dialed A newly dialed number will always automatically replace a previously dialed number Upon command the system wi...

Page 395: ...ts the XMODEM protocol The two serial data ports allow VDT programming either local or remote to be conducted through one port at the same time that the other port is being used to send SMDR data for printing VDT programming of the system is menu driven See also Class Of Service Ringer Volume Control DigiTech and Impact telephones have a ringer volume control that telephone users can operate to ad...

Page 396: ...tation can be programmed to provide delayed ringing on some lines while providing immediate ringing on other lines Delayed ringing is assigned to certain lines at each station through station class of service programming When a programmer assigns delayed ringing to a station for certain lines he or she can also assign the time length of the delay Distinctive Ringing The ringing cadence of an incom...

Page 397: ...amming Night Transfer Of Ringing Button A night transfer of ringing or night mode button is available at attendant stations The night mode button gives attendants at stations 10 and 12 the ability to place the system into the night transfer of ringing mode of operation by simply pressing one button instead of entering the multiple keystroke sequence previously required The night mode button toggle...

Page 398: ...re is active this saved number redial feature will save the identified number for redial See also Redial Scout 900MX Digital Wireless Telephone Software release 16A supports the Scout 900MX Digital Wireless Telephone The Scout telephone is a 900 megahertz spread spectrum wireless telephone While the Scout operates much like an Impact telephone you should note that a few operational differences do ...

Page 399: ...does not send any warning tones when the call entry is made This feature is useful in allowing a supervisor to monitor the performance of an employee during a phone conversation with a client For a station to provide the service observing feature it must also have the executive override feature enabled When the programmer enables the service observing feature the system automatically enables the e...

Page 400: ...e The system matches dialed digits with table entries in the following manner If the first digit that the caller dials is not a 1 or a 0 and if he or she dials less than 10 digits such as nnn nnnn the system evaluates the first three digits as an office code searches for the office code in the office code table and finds a line group If the first digit is either a 1 or a 0 such as n nnn nnnn the s...

Page 401: ...es in a specific area code Entries 000 999 Office Code Table Area Code Table Area Code 1 716 Area Code 2 Area Code 3 Area Code 4 000 1 1 001 1 1 002 1 1 202 1 2 1 212 1 1 1 973 1 4 997 1 1 998 1 1 999 1 1 The programmer can arrange for the system to insert up to eight digits including and as well as 0 9 ahead of a dialed number for a selected line group Further the programmer can enter a pause of ...

Page 402: ...de of the SRA process To insure that the system routes all calls through SRA programmers should use the feature inhibit programming procedure to inhibit dialing codes 81 82 and 83 Using Specialized Route Access For Simplified Toll Restriction In anticipation of the implementation of the revised North American dialing plan the SRA feature provides the system with the ability to deny calling to desi...

Page 403: ...kup The busy lamp field BLF of a station can provide visual indication of the idle busy and ringing status of monitored stations This monitoring station can also provide audible indication of any direct and delayed ringing that occurs at the monitored station if the programmer has enabled the visual ring indication feature A user at the monitoring station can make a one button pickup of a ringing ...

Page 404: ...hem that they are making a SOHVA call A programmer can set the quantity of tone bursts from one to six A user can respond to the SOHVA announcement either verbally or non verbally He or she either effects a verbal response by pressing and holding the MUTE button and speaking into the handset or effects a non verbal response by pressing a pre programmed button to send a message to be shown on the d...

Page 405: ...paths between stations The system is defaulted with no SOHVA groups assigned When a station port does not have a SOHVA group assigned to it it s user can originate SOHVA calls to any station port and receive SOHVA calls from any station port SOHVA groups are fixed by the system into the following configurations SOHVA Groups and Their Configurations SOHVA Group Group Configurations Group 1 1 2 3 4 ...

Page 406: ...m will automatically subdue the ringing of the second call to a lower volume See also Ringing System Alarm Reports The programmer can arrange the system to report alarm and status conditions to a particular station or stations that he or she has enabled to receive them The alarm receiving station must be an LCD speakerphone When a station is enabled to receive alarms its user can take appropriate ...

Page 407: ...sitive disconnect dial tone recall button The flash and recall features are mutually exclusive The programmer uses the system class of service programming procedures to set the flash or recall TAP time Tenant Service A system programmer can arrange for one telephone system to be used for multiple tenants at a site location by employing flexible line appearance at each station The programmer can pe...

Page 408: ...tries in an allow table overriding entries in a deny table This arrangement allows the programmer to enable exceptions to toll restriction For example he or she can arrange the table entries so that the system allows the dialing of 1 800 xxx xxxx numbers even though it denies the dialing of all 1 xxx xxx xxxx numbers A programmer can store a match anything symbol to represent any digit from 0 to 9...

Page 409: ...going call Once they hang up from a call they have 15 seconds to make another call without having to re enter their TRO code The system marks outgoing line calls that users make after entering a TRO code with a T in its SMDR SMDA printouts The station number that it prints is that of the overriding station and not the actual station that the call was made from If a user transfers a TRO call or pla...

Page 410: ...d to take several programming steps to make it operational Transferring Calls See Call Transfer Transfer Conference Button The telephones provide this fixed button that gives quick easy transferring and conferencing U Unanswered Call Transfer Recall Timing A transferred call that is unanswered after a pre programmed length of time will return to the station that transferred it The system will retu...

Page 411: ...nctionality enhances the station s use with Comdial Versatile Voice Processing VVP voice mail equipment To implement VVM support the system programmer must enable it with class of service programming action Since VVM requires the same serial data connection to the common equipment cabinet as does the Tracker Paging System the Tracker Paging System is unavailable while VVM is operational When enabl...

Page 412: ...e system automatically enables ringing line preference for any port the programmer identifies as voice mail ports The programmer must choose a ringing assignment for the lines assigned to the voice mail port before the voice mail system can provide the automatic attendant feature Automatic Transfer Of Voice Mail The programmer can choose the immediate transfer mode for voice mail transfers However...

Page 413: ...ephone that the voice mail equipment is attempting to transfer a call to it Without this programming the voice mail equipment will automatically route the call to a voice mail box when it encounters a busy signal With this option when the voice mail equipment tries to transfer a call to a station that is busy on a call outside or intercom call and the station has an available intercom line station...

Page 414: ...d 13 on Impact telephones Impact and DigiTech telephones have 8 speaker volume levels DigiTech telephones have 7 group listening volume levels Impact telephones have 8 Z Zone Paging Via Station Speakers Zone paging allows groups of stations to receive announcements through the station speakers The programming can enable zone paging in up to four different zones Zone paging can also be received at ...

Page 415: ...ule 2 41 Add On Expansion Module Installing 2 44 Alarm Report Station 3 77 Alarm Reporting System 3 26 System Alarm Report Enabling 3 26 System Alarm Report Stations 3 26 All Call and Zone Paging 3 49 All Call Button 3 87 All Call Paging 3 49 A 4 Allow Ringer Off 3 61 Analog Terminal Interface 3 94 Analog Terminal Interface Connections Recording 4 22 Analog Terminal Interface Support A 4 Analog Te...

Page 416: ...Block Programming A 10 Blocking Voice Announce 3 78 Button Assignments Defaulting 3 14 Button Designations Converting 3 9 Button Mapping The Stations 3 79 Button Account Code 3 80 Buttons Interactive 3 65 C Cabinet Mounting The 2 6 Cabinets And Their Fuse Types 2 8 Cable Clip Installation 2 17 Call Announce With Handsfree Answerback A 10 Call Cost Records Saving 2 47 Call Costing And Station Messa...

Page 417: ...System Installation 2 51 Checking The System Status Indicator 2 53 Checking The Voltage 2 51 Class Of Service A 16 18 Clearing The System 2 50 3 12 Clock 3 27 Common Audible And Auxiliary Ringing Interface 2 30 Common Audible Ringer Interface A 18 Common Equipment Data Connections 2 36 Common Equipment Description 1 8 Conferencing A 18 Add On Conferencing A 18 Multiline Conferencing A 18 Unsupervi...

Page 418: ...nated Programmable Buttons A 22 Determining The Ringer Equivalence Number 2 81 Dial 0 For System Attendant A 22 Dial Time Limit 3 102 Digital Station Ports Pairing 2 26 Digital Voice Announcing DVA 3 160 162 A 23 25 Records 4 45 47 DCD Department Transfers Before Disconnect 3 158 Enabling Disabling Digital Voice Announcing DVA 3 160 Programming For DCD Operation 3 158 Programming For DISD Operatio...

Page 419: ... 78 Dynamic Line Buttons A 32 E Enable Call Waiting Tone 3 104 End To End Signaling A 32 End To End Signaling On Intercom A 32 End To End Signaling On Lines A 32 Equipment Interface Auxiliary A 8 Exception Tables 3 123 SMDA Call Report For The Call Costing Examples 3 122 Exclusive Hold 3 20 A 32 Executive Override 3 58 Executive Attendant Override A 33 Expansion Capabilities 2 42 Expansion Module ...

Page 420: ...2 General Specifications 1 20 22 Grounding The Stations 2 17 Grounding The System 2 10 Group Call Pickup 3 62 Groups Line 3 39 H Handset Volume Impact Telephones 3 63 Handsfree Answer Inhibit A 35 Hardware Summary 1 7 Headset Capability A 35 Headset Interface 3 64 Headset Operation 1 5 3 64 Hold A 36 Abandoned Hold Release 3 37 A 36 Automatic Hold With Intercom 3 52 A 36 Automatic Hold Transfer To...

Page 421: ... 129 Exception Tables Local Calls And Long Distance Calls 3 123 LCD Speakerphone Display of Costed Calls 3 131 Office Code Band Tables Local Calls 3 124 Recording The Configurations 4 28 SMDA Call Report For The Call Costing Examples 3 122 SMDR Call Report For The Call Costing Examples 3 122 Zone Call Band Tables Long Distance Calls 3 125 Intercom Button Multiple 3 85 Intercom Features A 39 Automa...

Page 422: ...rence Ringing 3 69 Line Programming 3 37 Line To Line Port Re Assignment 3 43 Lines Defaulting 3 13 Local Call Exception Table 3 123 Locating User Information 1 3 Long Distance Call Exception Table 3 123 M Making Modular Jack Data Connections 2 34 Making The Common Equipment Data Connections 2 36 Manual Hold A 45 Master Clearing And Defaulting The System 3 13 Master Clearing The System 2 50 3 13 D...

Page 423: ...es Line 3 40 Naming A Station 3 74 Night Transfer Of Ringing 3 60 A 48 Non Square System Configuration 3 79 Notifying The Telephone Company 2 80 O Office Code Band Tables Local Calls 3 124 On Hook Dialing A 48 Operating Conditions Checking 2 52 Operating Environment 1 20 Operation With DigiTech Telephones and Consoles 1 3 Operation With Impact Telephones and Consoles 1 4 Operation With Industry St...

Page 424: ...on 3 46 3 112 Power Connection 2 8 Power Failure Station Connecting 2 28 Power Failure Transfer A 51 Power Requirements 1 20 Prime Group 3 68 Prime Intercom 3 68 Prime Line 3 68 Prime Line Automatic A 51 Printer Service 3 105 Enable Data Printer Operation 3 105 Privacy A 51 Automatic Privacy A 51 Privacy Release Brokerage Service A 52 Privacy Designated Programmable Button A 51 Privacy Button 3 86...

Page 425: ...egistration Numbers FCC 2 5 Relocating The Stations 2 17 Remote Programming And Administration A 55 Replacing The Software Cartridge 2 48 49 Resistance Checking 2 51 Response Messaging A 55 Ringer Equivalence Number 2 81 Ringer Interface Auxiliary A 8 Ringer Volume Control A 55 Ringing A 55 Auxiliary Ringer Interface A 55 Common Audible Ringer Interface A 56 Delayed Ringing A 56 Distinctive Ringin...

Page 426: ...ssigning 3 135 Special SRA Area Code Tables Enabling 3 135 SRA Overflow Line Group 3 138 SRA Wait Time 3 139 Using Specialized Route Access For Simplified Toll Restriction A 62 Specifications General 1 19 21 Speed Dial Station A 6 Speed Dial System 3 28 A 6 Square Non Square Configuration A 62 63 Flexible Station Numbering Plan A 63 Tenant Service A 63 SRA Office Code Enable 3 133 Static Safe Work...

Page 427: ...em Alarm Report Stations 3 26 System Alarm Reports A 66 System Clearing 2 50 System Clock 3 27 System Configuration Records 4 3 10 System Features 3 17 System Features Inhibiting 3 31 System Grounding 2 10 System Installation Checking 2 51 System Options And Accessories Installing 2 54 System Programming 3 7 System Ringing Patterns 1 24 System Software Upgrading 2 46 System Speed Dial A 6 A 66 Sys...

Page 428: ...pervision 3 153 Preparing The System 3 155 Records 4 44 Setting The Data Parameters 3 156 Tracker Paging System Supporting 2 76 Tracker Paging System Using With Versatile Voice Processing 3 113 Transfer Conference Button A 70 Transferring Callers To Voice Mail 3 111 Transferring Calls A14 15 Troubleshooting The Service Problem 2 80 U Unanswered Call Transfer Recall Time 3 36 3 99 A 70 Understandin...

Page 429: ... The Voice Mail Stations To Hunt Group 3 109 Automatic Attendant A 72 Automatic Transfer Of Voice Mail 3 110 A 72 Hunt Groups A 72 Positive Disconnect Supervision 3 112 A 73 Recording The Configurations 4 24 Transferring Callers To Voice Mail 3 111 Voice Mail Line ID 3 110 A 73 Voice Mail Transfer on Busy 3 111 A 73 Voice Mail Pause 3 112 Voice Mail Port 3 107 Voice Mail Support A 72 Voice Or Tone...

Page 430: ...ts authorized repair agent is prohibited and will void this warranty This warranty does not cover costs associated with installation removal or reinstallation of the Product Comdial does not warrant that the Product is compatible with all telephone or switching systems or that the Product is invulnerable or immune from unauthorized or fraudulent use or unaccounted for access to the Product THIS WA...

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Page 432: ... the buttons with the feature s mnemonics Feature Enable Code Disable Code Button Mnemonic Account Code INTERCOM 04 account code ACCT All Call INTERCOM 70 PAGE 1 Attendant Calling INTERCOM 0 Authorization Code INTERCOM 08 authorization code AUTH Automatic Callback and Call Waiting INTERCOM 6 INTERCOM 6 CAMP Automatic Redialing ARD Background Music INTERCOM 11 or 12 INTERCOM 1 MUSIC 1 MUSIC 2 Call ...

Page 433: ...ll Pickup Directed INTERCOM 4 extension number DPKUP Call Pickup Group INTERCOM 4 GPKUP Clear Major Alarm Ring INTERCOM 09 DISA Access Installer Assigned Do Not Disturb INTERCOM 01 DND Do Not Disturb Override extension number 03 EXOVR DSS Programming INTERCOM 3 Executive Override extension number 03 EXOVR Hold Manual HOLD HOLD Hold Exclusive HOLD HOLD HOLD Hold Directed INTERCOM 90 Hold Directed P...

Page 434: ...69 TAFS Meet Me Answer Page INTERCOM 78 MMEPG Message Waiting INTERCOM 3 extension number INTERCOM 3 extension number Message Wait Retrieval 00 Night Transfer Attendant Only INTERCOM 0 0 3 1 INTERCOM 0 0 3 1 NIGHT Operator Access INTERCOM 0 Paging All Call INTERCOM 70 PAGE 1 Paging Zones 2 8 INTERCOM 71 77 PAGE 2 8 Paging Meet Me INTERCOM 78 MMEPG Park Orbit Retrieve INTERCOM 91 99 PARK 1 9 Park O...

Page 435: ...NTERCOM 05 extension number Response Message INTERCOM 6 button 01 30 RSPnn nn 1 30 S Service Observing INTERCOM 03 extension number S OBS Speed Dial Station 1 0 Speed Dial System 100 599 Speed Dial Programming INTERCOM 1 Station Lock INTERCOM 04 code LOCK Volume Save INTERCOM 7 VOLSV Voice Announce Block INTERCOM 2 INTERCOM 2 VABLK Quick Reference GCA70 250 4 Quick Reference ...

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