To get support
8-2
Chapter 8: Service
98-148248-C
8.1 To get support
If this manual does not provide the remedies to solve your problem or if you need help with
ACU or ADU related issues call your service provider.
The section has the following subsections:
•
•
Reset to factory default and clear event history
•
Line up procedure (iDirect X7 modem)
8.1.1 Options for support
In this section you can enter the support contact for this installation, download the MIB file
and reports.
8.1.1.1 To enter contact information, download the MIB file and view legal notices
1. Select
HELPDESK
from the left navigation pane.
2. Click the link to enter support contact information and click
Apply
.
3. Click the link
Download MIB file
to download the MIB file.
4. Click the link
Legal notices
to see the license text for the source code of the parts of
the SAILOR 600 VSAT Ka software that falls under free and open source software.
Figure 8-1: Web interface: HELPDESK
Summary of Contents for SAILOR 60 GX
Page 1: ...Cobham Public SAILOR 600 VSAT Ka SAILOR 600 VSAT Ka High Power Installation manual...
Page 116: ...Software update 8 12 Chapter 8 Service 98 148248 C Figure 8 11 Verifying software update...
Page 181: ...Telenor antenna approval G 4 Appendix G Approvals 98 148248 C...
Page 192: ...98 148248 C www cobham com satcom Cobham Public...