TH82 Series Reference Manual
10/10
Error Contents
Check/points to check
Solutions
ERROR Indicator is ON
The Printer Cover doesn’t close completely
Open the Cover by pressing the Cover Open
Button, and Close it again by pushing at center of
ON LINE Indicator lights up after pushing
the ON LINE Button
Something is wrong with Paper Sensor on the
MAIN Board inside the Printer
ERROR Indicator doesn’t light up
when out of paper. (The Printer
Cover is closed)
Other
Something is wrong with the Operating Panel
.
Call for SERVICE
※
ＯＮ
LINE Indicator lights up and off after
pushing the ON LINE button.
Something is wrong with Paper Sensor of the
MAIN Board inside the Printer
ERROR Indicator doesn’t light up
while the Printer Cover is open
Other
Something is wrong with the Operating Panel
ＯＮ
LINE Indicator is not ON
See “ON LINE Indicator doesn’t light up
Can’t print the self test
Printing causes the paper to feed
Something is wrong internally or with the Printer
Head Call for SERVICE
※
Check print capability by running the
Self-Test
If printing fails, see “Can’t Print”
Is the Connector of Interface firmly
connected with screws?
Seat the Connector firmly and tighten the screws
Printing cannot be done by the
commands from the HOST or
peinting gabled.
Check the setting of DIP Switch
Refer APPENDIX A and set the switches
correctly, then power cycle the printer
Is the drawer kick connected properly?
Re-plug in the cable. You should hear or feel a
click if the proper connection is made.
Is the Y-cable connected reverse order?
Check the Y-cable and verify it is connected in
the correct order.
Drawer Kick doesn’t work
Other
Something may be wrong with the MAIN Board
inside the Printer. Call for SERVICE
※
ERROR Indication and
ON LINE Indication flash
on and off alternately
Check the setting of DIP Switch
Refer to APPENDIX A. Turn the printer off,
make any necessary changes, then turn the
printer on.
※
”SERVICE CALL” Do not attempt to repair problems requiring SERVICE CALL. It can be dangerous to your health
and or cause additional damage to the product. Entries requiring SERVICE CALL are hardware failures and require repair
by qualified service personnel.
