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Customizing Cisco SPA and Wireless IP Phones
Enabling Call Features
Cisco SPA500 Series and WIP310 IP Phone Administration Guide
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Enabling Call Transfer and Call Forwarding
STEP 1
Log in to the web administration interface.
STEP 2
Click Admin Login and advanced.
STEP 3
Click the Phone tab.
STEP 4
Under Supplementary Services, under the transfer type you want to enable,
choose yes:
•
Attn Transfer—Attended call transfer. The user answers the call before
transferring it.
•
Blind Transfer—Blind call transfer. The user transfers the call without
speaking to the caller.
You can also enable or disable call forwarding:
•
Cfwd All—Forwards all calls.
•
Cfwd Busy—Forwards calls only if the line is busy.
•
Cfwd No Ans—Forwards calls only if the line is not answered.
STEP 5
Click Submit All Changes.
Enabling Call Waiting
To enable call waiting:
STEP 1
Log in to the web administration interface.
STEP 2
Click Admin Login and advanced.
STEP 3
Click the Phone tab.
STEP 4
Under Supplementary Services, in the CW Setting field, choose yes.
STEP 5
Click Submit All Changes.