Customizing Cisco SPA and Wireless IP Phones
Enabling Call Features
Cisco SPA500 Series and WIP310 IP Phone Administration Guide
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Enabling Call Back
Call back is a feature that forces the phone to repeatedly try a number that has
been dialed and received a busy response. The busy number is tried until the call
goes through and the phone rings on the user’s end.
To enable call back:
STEP 1
Log in to the web administration interface.
STEP 2
Click Admin Login and advanced.
STEP 3
Click the Phone tab.
STEP 4
In the Phone tab, under Supplementary Services, in the Call Back Serv field,
choose yes.
STEP 5
Click Submit All Changes.
Enabling Call Park and Call Pickup
Call park and call pickup are features available on IP phones in a SPA9000 system.
Call park allows users to put a call on a line and make it available for another user
to pick up. Call pickup allows a user to pick up a phone that is ringing at another
user’s phone.
STEP 1
Log in to the web administration interface.
STEP 2
Click Admin Login and advanced.
STEP 3
Click the Phone tab.
STEP 4
Under Supplementary Services, under the type of call feature to enable, choose
yes.
•
Call Park Serv—Enables call parking.
•
Call Pickup Serv—Enables call pickup.
STEP 5
Click Submit All Changes.
