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• If the system software is unable to start up, this LED turns red.

If the LED is red, connect a console to the management port and use the

show environment

command

to check for possible problems.

• The MANAGEMENT LED turns green when the module is operational (online) and a link is established

with another network device. If no signal is detected, the LED turns off.

• If there is a problem with the supervisor module, try reseating the supervisor module in the chassis and

restarting the switch. For more troubleshooting information, see the “Troubleshooting Supervisor Modules”
section.

• Verify that the STATUS LEDs on each switching module is green when the supervisor module completes

initialization.

This LED indicates that the supervisor module and switching modules are receiving power, have been
recognized by the supervisor module, and contain a valid Flash code version. However, this LED does
not indicate the state of the individual interfaces on the switching modules. If a STATUS LED is red,
try reseating the switching module or supervisor module and restarting the switch. For more information,
see the “Troubleshooting Switching Modules” section. If you determine that the switching module is not
operating, contact Cisco TAC as described in the “Some Problems and Solutions” section.

• If the boot information and system banner are not displayed, verify that the terminal is set for 9600 baud,

8 data bits, no parity, and 1 stop bit and connected properly to the console port.

System Messages

System messages appear on the console if you have enabled console logging or appear in the syslog if you
have enabled syslog. Many messages are for informational purposes only and do not indicate an error condition.
Enter the show logging command to display the log messages. To better understand a specific system message,
refer to the system message guide for your software release.

Troubleshooting with Software

Many problems can be identified with CLI commands, and following sections will mention them as appropriate.

Certain problems can be due to not having the right software to support your hardware. For the most recent
software release to get the current recommended version for a particular system component, please refer to
the release notes at:

https://www.cisco.com/c/en/us/support/switches/catalyst-9400-series-switches/

products-release-notes-list.html

Cisco Catalyst 9400 Series Switches Hardware Installation Guide

131

Troubleshooting

System Messages

Summary of Contents for Catalyst 9400 Series

Page 1: ...ardware Installation Guide First Published 2017 09 20 Last Modified 2019 07 29 Americas Headquarters Cisco Systems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 527 0883 ...

Page 2: ... 18 High Availability 18 Thresholds Alarms and Abnormal Acoustic Conditions 18 Power Supply Module 19 Power Supply Module Overview 19 Power Supply Modes 23 Power Supply Module Installation Considerations 24 Preparing for Installation 27 C H A P T E R 3 Site Requirements 27 Temperature 28 Air Flow 28 Humidity 30 Altitude 30 Dust and Particles 30 Corrosion 31 Cisco Catalyst 9400 Series Switches Hard...

Page 3: ... Unpacking the Switch 49 Install the Switch as Shipped 50 Rack Mounting the Chassis as Shipped 50 Install the Switch with Shelf Brackets 53 Shelf Kit Contents 53 Installing the Shelf Kit L Brackets 54 Installing the Shelf Brackets 57 Rack Mounting the Chassis 59 Installing the Cable Guide 65 Installing the Cable Guide With Shelf Brackets 65 Installing the Cable Guide Without Shelf Brackets 68 Inst...

Page 4: ...quired Tools and Equipment 110 Removing a DC Input Power Supply Module 111 Installing a DC Input Power Supply Module 117 Removing and Installing a Power Supply Blank 125 Verifying the Power Supply Module Installation 127 Troubleshooting 129 C H A P T E R 7 About this Section 129 System Boot Verification 129 Using LEDs to Identify Startup Problems 130 System Messages 131 Troubleshooting with Softwa...

Page 5: ...ch Chassis Specifications 147 Power Supply Specifications 148 2100 W AC Input Power Supply Specifications 148 2100 W Power Supply Module AC Power Cords 150 3200 W AC Input Power Supply Specifications 152 3200 W Power Supply Module AC Power Cords 154 3200 W DC Input Power Supply Specifications 156 Chassis and Module Power and Heat Values 157 Weight Specifications 158 LEDs 161 C H A P T E R 9 Fan Tr...

Page 6: ...de 173 Installing and Uninstalling the USB Driver 174 Installing the Cisco Microsoft Windows USB Device Driver 174 Installing the Cisco Microsoft Windows 7 USB Driver 174 Uninstalling the Cisco Microsoft Windows USB Driver 174 Uninstalling the Cisco Microsoft Windows 7 USB Driver 174 Related Documentation 177 C H A P T E R 1 1 Analysis of Cabling Requirements for IEEE 802 3bt Type 4 Devices 179 A ...

Page 7: ...e use of cables that are certified by Electrical Appliance and Material Safety Law that have PSE shown on the code is not limited to CISCO designated products Statement 371 Warning Read the installation instructions before using installing or connecting the system to the power source Statement 1004 Warning Class 1 laser product Statement 1008 Warning This unit is intended for installation in restr...

Page 8: ...ew directly with optical instruments Statement 1053 Warning Class I CDRH and Class 1M IEC laser products Statement 1055 Warning Invisible laser radiation may be emitted from the end of the unterminated fiber cable or connector Do not view directly with optical instruments Viewing the laser output with certain optical instruments for example eye loupes magnifiers and microscopes within a distance o...

Page 9: ...nvolved with electrical circuitry and be familiar with standard practices for preventing accidents Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device Statement 1071 SAVE THESE INSTRUCTIONS Warning Cisco Catalyst 9400 Series Switches Hardware Installation Guide 3 Safety Warnings ...

Page 10: ...Cisco Catalyst 9400 Series Switches Hardware Installation Guide 4 Safety Warnings ...

Page 11: ...Catalyst 9404R Switch is a four slot modular chassis with two redundant supervisor module slots two switching module slots with up to 96 front panel ports one nonredundant fan tray assembly and has a provision to accommodate up to four power supply modules Front View of the Catalyst 9404R Switch The figure shows a front view of the chassis with the major components identified Cisco Catalyst 9400 S...

Page 12: ...ssis model number 7 Fan tray assembly 3 System ground 8 Supervisor module slots 2 and 3 4 Rear View of the Catalyst 9404R Switch The figure shows a rear view of the chassis with the major components identified Cisco Catalyst 9400 Series Switches Hardware Installation Guide 6 Product Overview Catalyst 9404R Switch ...

Page 13: ...y for integrated resiliency Supported model numbers add for spare Cisco Catalyst 9400 Series Supervisor 1 Module C9400 SUP 1 Cisco Catalyst 9400 Series Supervisor 1XL Module C9400 SUP 1XL Cisco Catalyst 9400 Series Supervisor 1XL Y 25G Module C9400 SUP 1XL Y Supervisor modules Must be installed in slots numbered 2 and 3 only Have minimum software release version requirements Refer to your software...

Page 14: ... model numbers add for spare C9400 PWR 2100AC C9400 PWR 3200AC C9400 PWR 3200DC See Power Supply Module Overview on page 19 and Power Supply LEDs on page 162 Power supplies 240 Gbps backplane bandwidth for each payload module slot with the C9400 SUP 1XL or the C9400 SUP 1XL Y supervisor modules With the C9400 SUP 1 supervisor module the backplane bandwidth is 80Gbps Backplane The chassis has a bui...

Page 15: ...hassis Radio Frequency ID RFID 6 Power supply modules 2 System ground 7 Switching module slots 1 2 5 6 and 7 3 Chassis model number 8 Fan tray assembly 4 Rear View of the Catalyst 9407R Switch The figure shows a rear view of the chassis with the major components identified Cisco Catalyst 9400 Series Switches Hardware Installation Guide 9 Product Overview Catalyst 9407R Switch ...

Page 16: ...rom the rear 1 Table 2 Catalyst 9407R Switch Features Description Feature Chassis model number add for spare Cisco Catalyst 9400 Series 7 Slot Chassis C9407R Product ID Has seven horizontal slots Slots are numbered 1 top to 7 bottom Chassis Cisco Catalyst 9400 Series Switches Hardware Installation Guide 10 Product Overview Catalyst 9407R Switch ...

Page 17: ...ine cards Supported model numbers add for spare Cisco Catalyst 9400 Series 48 Port UPOE 10 100 1000 Module C9400 LC 48U Cisco Catalyst 9400 Series 48 Port 10 100 1000 Module C9400 LC 48T Cisco Catalyst 9400 Series 24 Port SFP SFP Module C9400 LC 24XS Cisco Catalyst 9400 Series 48 Port UPOE Multigigabit Module C9400 LC 48UX Cisco Catalyst 9400 Series 48 Port SFP Module C9400 LC 48S Cisco Catalyst 9...

Page 18: ...chassis has a built in front facing passive RFID tag that uses Ultra High Frequency UHF RFID technology and requires an RFID reader with compatible software It provides auto identification capabilities for asset management and tracking The RFID tags are compatible with the Generation 2 GS1 EPC Global Standard and are ISO 18000 6C compliant They operate in the 860 MHz to 960 MHz UHF band For more i...

Page 19: ...s Radio Frequency ID RFID 6 Power supply modules 2 System ground 7 Switching module slots 1 2 3 4 7 8 9 and 10 3 Chassis model number 8 Fan tray assembly 4 Cisco Catalyst 9400 Series Switches Hardware Installation Guide 13 Product Overview Catalyst 9410R Switch ...

Page 20: ...he front of the fan tray 2 Access to remove fan tray from the rear 1 Table 3 Catalyst 9410R Switch Features Description Feature Chassis model number add for spare Cisco Catalyst 9400 Series 10 Slot Chassis C9410R Product ID Has ten horizontal slots Slots are numbered 1 top to 10 bottom Chassis Cisco Catalyst 9400 Series Switches Hardware Installation Guide 14 Product Overview Catalyst 9410R Switch...

Page 21: ...POE Multigigabit Module C9400 LC 48UX Cisco Catalyst 9400 Series 48 Port SFP Module C9400 LC 48S Cisco Catalyst 9400 Series 24 Port SFP Module C9400 LC 24S Cisco Catalyst 9400 Series 48 Port Gigabit Ethernet POE POE Module C9400 LC 48P Cisco Catalyst 9400 Series 48 Port Gigabit Ethernet UPOE 10 100 1000 Module C9400 LC 48H See Cisco Catalyst 9400 Series Switching Module Installation Note Switching...

Page 22: ...larms when conditions exceed thresholds Has side to side airflow for balanced airflow across the inserted cards When facing the front of the chassis airflow direction is right to left Can be installed and removed from the front and the rear Has a built in front facing passive RFID tag that uses Ultra High Frequency UHF RFID technology and requires an RFID reader with compatible software It provide...

Page 23: ...fourth row of fans The C9404 FAN has the same features but has only two rows of fans Figure 1 Fan Tray Assembly Front fan tray handle 5 Captive installation screws on the front of the fan tray 1 Rear fan tray handle 6 Captive installation screws on the rear of the fan tray 2 Fan tray adapter 7 LEDs on the front panel The rear blue beacon LED is not visible in this image 3 Fan tray RFID 4 Cisco Cat...

Page 24: ...fan fails the remaining fans in the row compensate with increased speed If two or more fans fail the entire fan tray operates at full speed after one minute Further the fan tray must be replaced The individual fans are not field replaceable you must replace the fan tray If the temperature sensor fails or communication with the temperature sensor fails the worst case operating temperature is assume...

Page 25: ...ut Supports only single phase source AC Source AC can be out of phase between multiple power supplies or multiple AC power plugs on the same power supply because all the AC power supply inputs are isolated Has a release latch and cord retention mechanism on the front panel of the module to avoid accidental removal of the module or the attached power cord Supports redundant and combined configurati...

Page 26: ...ust 7 Power supply module RFID 3 Release latch 4 Features DC Input Power Supply Has a self cooling mechanism with a minimum airflow of 9 5 cubic feet per minute CFM at 100 percent load Has a release latch mechanism on the side of the module to avoid accidental removal of the module Has an On Off power button on the front panel Press for two seconds to switch it on and off Cisco Catalyst 9400 Serie...

Page 27: ...inputs receiving power When both the inputs are active a regulated 55 VDC PoE compliant main output and 3 3 VDC standby output is provided Has DC input reversal protection such that the unit will survive DC input reversal up to the full input voltage rating Supports redundant and combined configuration modes A single nonredundant or a dual redundant power supply configuration can support the follo...

Page 28: ...ule RFID 10 Slots for DC input A and A 5 Operation The power supply connectors distribute power as follows C9400 PWR 2100AC C9400 PWR 3200AC and C9400 PWR 3200DC Module Maximum of 20 A at 55 VDC Supervisor Module Main Output Maximum of 120 A at 55 VDC Switching Module Main Output Cisco Catalyst 9400 Series Switches Hardware Installation Guide 22 Product Overview Power Supply Module Overview ...

Page 29: ...es fail all remaining operational power supply modules increase their output If the output power does not meet the system requirements and the power supply autolc shutdown command is disabled all the operational power supply modules may get overloaded and go into overcurrent shutdown All system power is then lost Caution Redundant Mode In a redundant configuration a given power supply module can e...

Page 30: ...ents System Management Environmental Monitoring and Power Management Power Supply Module Installation Considerations This unit might have more than one power supply connection All connections must be removed to de energize the unit Statement 1028 Warning Only trained and qualified personnel should be allowed to install replace or service this equipment Statement 1030 Warning No user serviceable pa...

Page 31: ...s must be of the same capacity and have the same input voltage level Continuing with the above example all the active power supply modules are C9400 PWR 2100AC and have an input voltage of 115 VAC All the installed DC input power supply modules must be configured as standby Continuing with the above example all the installed C9400 PWR 3200DC modules are configured as standby If power supply module...

Page 32: ...Cisco Catalyst 9400 Series Switches Hardware Installation Guide 26 Product Overview Power Supply Module Installation Considerations ...

Page 33: ... premature component failure Poor equipment placement can make chassis panels inaccessible and difficult to maintain The switch requires a dry clean well ventilated and air conditioned environment To ensure normal operation maintain ambient airflow If the airflow is blocked or restricted or if the intake air is too warm an over temperature condition may occur The switch environmental monitor may t...

Page 34: ...eratures allow a two hour warm up period in ambient temperature no lower than 32 F 0 C before turning on Failure to observe these guidelines may damage the chassis internal components Air Flow The switch is designed to be installed in an environment where there is a sufficient volume of air available to cool the supervisor engines modules and power supplies If there are any constraints with regard...

Page 35: ...relay rack may have less than the recommended side spacing provided there are substantial cut outs holes or vents in the structure to allow adequate air flow through the chassis For two post racks with solid uprights the recommended maximum column depth for unrestricted air flow is 5 inches 13 cms for a 23 inch rack and 4 inches 10 cms for a 19 inch rack Verify that the ambient air temperature wit...

Page 36: ...eeds Humidity High humidity conditions may cause moisture to enter the system and cause corrosion of internal components and degradation of properties such as electrical resistance thermal conductivity physical strength and size Extreme moisture buildup inside the system may result in electrical short circuit which may cause serious damage to the system Each system is rated for storage and operati...

Page 37: ...e guidelines Always operate the system with the chassis covers installed Ensure that all chassis slots are covered by a metal filler bracket and that an unused power supply bay has a metal cover plate installed Ensure that the screws on all peripheral cable connectors are securely fastened to their corresponding connectors on the back of the chassis Always use shielded cables with metal connector ...

Page 38: ...ally sensitive to variations in voltage supplied by the AC power source Overvoltage undervoltage and transients or spikes can erase data from memory or even cause components to fail To protect against these types of problems power cables should always be properly grounded Also place the system on a dedicated power circuit rather than sharing a circuit with other heavy electrical equipment In gener...

Page 39: ...on system grounding that uses only an AC third prong ground run a substantially greater risk of equipment problems and data corruption than those installations that use both the AC third prong ground and a properly installed system ground Caution The following table lists some general grounding practice guidelines Table 4 Grounding Practice Guidelines Grounding Recommendations Electromagnetic Nois...

Page 40: ...d as much as possible Electromagnetic noise problems are not anticipated but installing a best practice grounding system is always recommended Low Existing commercial building is not subject to natural environmental noise or man made industrial noise This building contains a standard office environment In all situations grounding practices must comply with Section 250 of the National Electric Code...

Page 41: ... that they are rated for the product and for the voltage and current marked on the product s electrical ratings label The voltage and current rating of the power cable should be greater than the ratings marked on the label For DC input power supply modules you must obtain the required cables they are not shipped with the power supply module Ensure that cable lengths wire gauges and lug sizes meet ...

Page 42: ...cause damage Never attempt to remove the printed circuit board from the metal carrier Power Requirements Power supply modules installed on a switch chassis can be all AC input all DC input or a mix of both When preparing your site for switch installation adhere to these requirements In systems that are configured with more than one power supply connect each of the power supplies to a separate inpu...

Page 43: ...tive of whether the inputs are power from a single or separate DC sources Statement 1005 Warning This product requires short circuit overcurrent protection to be provided as part of the building installation Install only in accordance with national and local wiring regulations Statement 1045 Warning A readily accessible two poled disconnect device must be incorporated in the fixed wiring Statement...

Page 44: ...insulated conductors are not accessible when cover is in place Statement 1075 Warning When installing or replacing the unit the ground connection must always be made first and disconnected last Statement 1046 Warning A readily accessible two poled disconnect device must be incorporated in the fixed wiring Statement 1022 Warning This equipment must be grounded Never defeat the ground conductor or o...

Page 45: ...breaker is considered to be the disconnect device and must be easily accessible For DC input power supply modules with multiple inputs each DC input must be protected by a dedicated DC rated circuit breaker or a fuse The circuit breaker or fuse should be sized according to the power supply input rating and local or national code requirements This product relies on the building s installation for s...

Page 46: ... Cable for negative circuit 3 Figure 6 C9400 PWR 3200DC Installation Example Single DC Source Cable for positive circuit 4 C9400 PWR 3200DC 1 Dual pole circuit breaker 5 Safety ground connection 2 Cable for negative circuit 3 Cisco Catalyst 9400 Series Switches Hardware Installation Guide 40 Preparing for Installation Power Connection Guidelines for DC Powered Systems ...

Page 47: ...le sizes of 192 or less If your installation does not use the recommended cable following are the other options that are compliant to National Electrical Code NEC Other Category cables like Category 5e or Category 6 cables rated at 75 C with conductors 23AWG in bundle sizes of 192 or less Limited Power LP cable with 0 6A Cables with conductors 23AWG rated at 60 C in bundle sizes of 61 or less Cabl...

Page 48: ...The Catalyst 9410R Switch chassis height 22 61 inches 57 43 cms 13 RU Other General Guidelines If the equipment rack is on wheels ensure that the brakes are engaged and that the rack is stabilized Caution To prevent bodily injury when mounting or servicing this unit in a rack you must take special precautions to ensure that the system remains stable The following guidelines are provided to ensure ...

Page 49: ... Note Site Preparation Checklist The following table lists the site planning activities that you should perform prior to installing the switch Completing each activity helps ensure a successful switch installation Table 5 Site Preparation Checklist Date Time Verified By Activity Task No Space evaluation Space and layout Floor covering Impact and vibration Lighting Maintenance access 1 Environmenta...

Page 50: ...ons for signaling Site wiring RFI levels 6 1 Verify that each power supply installed in the chassis has a dedicated AC source circuit 2 Refer to the power supply VA rating as a sizing criteria in determining the output required by the UPS The power supply kVA rating value is listed in the specifications table for each power supply in Appendix A power supply specifications Cisco Catalyst 9400 Serie...

Page 51: ...s Switches ship with a standard accessory kit which includes the following items Quantity Item 12 12 24 x 0 75 inch M Phillips screws 12 10 32 x 0 75 inch M Phillips screws 1 Adapter DB9F RJ45F 1 Disposable ESD wrist strap 1 Grounding lug no 10 with 2 holes 6 AWG size 2 M4 x 8mm Phillips pan head screws 2 Fabricated plastic cable management guide 1 Pointer Card Cisco Catalyst 9400 Series Switches ...

Page 52: ...Cisco Catalyst 9400 Series Switches Hardware Installation Guide 46 Standard Accessory Kit Contents ...

Page 53: ... means danger You are in a situation that could cause bodily injury Before you work on any equipment be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device Statement 1071 SAVE THESE...

Page 54: ... Statement 1032 Warning Hazardous voltage or energy is present on the backplane when the system is operating Use caution when servicing Statement 1034 Warning Ultimate disposal of this product should be handled according to all national laws and regulations Statement 1040 Warning This product requires short circuit overcurrent protection to be provided as part of the building installation Install ...

Page 55: ...same way Further the equipment racks shown below are for instructional purposes only For proper operation ensure that the racks you use comply with site requirements and air flow requirements as stated in the Preparing for Installation section of this document Note Figure 7 Installation Tasks Unpacking the Switch Check the contents of the shipping container Cisco Catalyst 9400 Series Switches Hard...

Page 56: ...nit in a rack you must take special precautions to ensure that the system remains stable The following guidelines are provided to ensure your safety This unit should be mounted at the bottom of the rack if it is the only unit in the rack When mounting this unit in a partially filled rack load the rack from the bottom to the top with the heaviest component at the bottom of the rack If the rack is p...

Page 57: ...s Step 3 Secure the chassis to the rack with either 10 32 or 12 24 pan head screws from the chassis standard accessory kit Cisco Catalyst 9400 Series Switches Hardware Installation Guide 51 Installing the Switch Rack Mounting the Chassis as Shipped ...

Page 58: ...he chassis to system ground 2 Installing and connecting the power supplies to the power source 3 Connecting the network interface cables to the supervisor module and line card modules This may involve installing transceivers before you attach the network interface cables 4 Powering up the chassis and verifying the installation Cisco Catalyst 9400 Series Switches Hardware Installation Guide 52 Inst...

Page 59: ...ity C9404 SHELF KIT Item and Description 1 1 1 Left L bracket Fabricated metal chassis L bracket to secure the chassis to the rack enclosure 1 1 1 Right L bracket Fabricated metal chassis L bracket to secure the chassis to the rack enclosure 2 2 2 Shelf brackets Fabricated metal rack shelf brackets to support the weight of the chassis 6 6 6 12 24 x 0 75 inch Phillips screws 6 6 6 10 32 x 0 75 inch...

Page 60: ...f the shelf kit Before you begin You have ordered and received the shelf kit Procedure Step 1 Remove and discard the L brackets and the ten mounting screws that the chassis is shipped with Do not re use them during any part of the installation process Figure 10 L Brackets the Chassis is Shipped With L Brackets that the chassis is shipped with 1 Cisco Catalyst 9400 Series Switches Hardware Installa...

Page 61: ...Figure 11 Removing L Brackets the Chassis is Shipped With Cisco Catalyst 9400 Series Switches Hardware Installation Guide 55 Installing the Switch Installing the Shelf Kit L Brackets ...

Page 62: ...elf kit packaging Step 3 Using the M4 x 8 mm Phillips flat head screws in the shelf kit secure the L brackets to the front left and front right sides of the chassis four on each side Cisco Catalyst 9400 Series Switches Hardware Installation Guide 56 Installing the Switch Installing the Shelf Kit L Brackets ...

Page 63: ...ts before you install the chassis in the rack The shelf brackets attach directly to the rack and help support the weight of the chassis while you secure the L brackets to the rack enclosure You have to front mount the shelf brackets Cisco Catalyst 9400 Series Switches Hardware Installation Guide 57 Installing the Switch Installing the Shelf Brackets ...

Page 64: ... 10 32 or 12 24 pan head screws from the shelf kit Step 2 Position the support flange of the right shelf bracket on the front of the right rail make sure that it is level with the left shelf bracket Align and secure the bracket to the rack by using three screws Use the same type of screws for the left and right shelf bracket Figure 14 Installing the Shelf Brackets Pan head screws from the shelf ki...

Page 65: ...The following guidelines are provided to ensure your safety This unit should be mounted at the bottom of the rack if it is the only unit in the rack When mounting this unit in a partially filled rack load the rack from the bottom to the top with the heaviest component at the bottom of the rack If the rack is provided with stabilizing devices install the stabilizers before mounting or servicing the...

Page 66: ...of the chassis resting on the edges of the shelf bracket rails 1 Step 2 With a person standing at each side of the chassis insert one hand into each handhold Slowly lift the chassis Avoid sudden twists or moves to prevent injury Cisco Catalyst 9400 Series Switches Hardware Installation Guide 60 Installing the Switch Rack Mounting the Chassis ...

Page 67: ...il the first pair of handles on both sides of the chassis are near the rack posts Step 4 Push in the handholds that are closest to the rack posts Figure 16 Sliding the Chassis in Part 1 Cisco Catalyst 9400 Series Switches Hardware Installation Guide 61 Installing the Switch Rack Mounting the Chassis ...

Page 68: ...d pair of handholds are near the rack posts 1 Step 6 Push in the the second pair of handholds and continue sliding the chassis in until the L brackets make contact with the rack posts Step 7 Secure the chassis to the rack with either the 10 32 or 12 24 pan head screws from the chassis standard accessory kit Cisco Catalyst 9400 Series Switches Hardware Installation Guide 62 Installing the Switch Ra...

Page 69: ...Figure 18 Securing the Chassis to the Rack Posts Cisco Catalyst 9400 Series Switches Hardware Installation Guide 63 Installing the Switch Rack Mounting the Chassis ...

Page 70: ...hassis in its location complete the installation process by 1 Connecting the chassis to system ground 2 Installing and connecting the power supplies to the power source Cisco Catalyst 9400 Series Switches Hardware Installation Guide 64 Installing the Switch Rack Mounting the Chassis ...

Page 71: ...You can install cable guides with or without the shelf brackets Follow the corresponding procedure Cable guides are part of the standard accessory kit Note You can install cable guides in a NEBS Compliant set up as well Note Installing the Cable Guide With Shelf Brackets Procedure Step 1 Mount the shelf brackets with only two screws on each side Cisco Catalyst 9400 Series Switches Hardware Install...

Page 72: ...ng one screw on each side align the cable guide mounting holes with the shelf bracket holes and the rack rail holes Using two screws on each side align the cable guide mounting holes with the L bracket holes and the rack rail holes Cisco Catalyst 9400 Series Switches Hardware Installation Guide 66 Installing the Switch Installing the Cable Guide With Shelf Brackets ...

Page 73: ... L bracket 2 Screws that are mounted before the cable guide is two on each side for the shelf bracket and one on each side for the L bracket 1 Cable guide installation with shelf brackets is complete Cisco Catalyst 9400 Series Switches Hardware Installation Guide 67 Installing the Switch Installing the Cable Guide With Shelf Brackets ...

Page 74: ...cure the chassis to the rack rails with only two screws on each side Step 2 Position the cable guides and align with the L brackets Cisco Catalyst 9400 Series Switches Hardware Installation Guide 68 Installing the Switch Installing the Cable Guide Without Shelf Brackets ...

Page 75: ...ket to the rack rails 2 Screws that are mounted before the cable guide is two on each side securing the L bracket to the rack rails 1 Cable guide installation without shelf brackets is complete Cisco Catalyst 9400 Series Switches Hardware Installation Guide 69 Installing the Switch Installing the Cable Guide Without Shelf Brackets ...

Page 76: ...lter For more details on the air filter refer step 6 of Rack Mounting the Chassis in a NEBS Compliant Mode on page 71 section A 23 inch rack mount is used for mounting the switch in a standard 23 inch 58 4 cm equipment rack with two unobstructed outer posts This kit is not suitable for racks with obstructions such as a power strip that could impair access to the field replaceable units FRUs of the...

Page 77: ...should be mounted at the bottom of the rack if it is the only unit in the rack When mounting this unit in a partially filled rack load the rack from the bottom to the top with the heaviest component at the bottom of the rack If the rack is provided with stabilizing devices install the stabilizers before mounting or servicing the unit in the rack Statement 1006 Warning Take care when connecting uni...

Page 78: ...consider the position of the strip when planning fastener points Before installing the brackets on the chassis determine whether to install the chassis from the front or the rear of the rack Note Procedure Step 1 Remove and discard the mounting ears and the ten mounting screws of the chassis Do not reuse them during any part of the installation process Figure 20 Remove the Mounting Ears Cisco Cata...

Page 79: ...e chassis These brackets connect the chassis to the rack Figure 21 Install the Rack Ear Brackets Step 3 Install the filter brackets Cisco Catalyst 9400 Series Switches Hardware Installation Guide 73 Installing the Switch Rack Mounting the Chassis in a NEBS Compliant Mode ...

Page 80: ... Brackets Step 4 Install the Right and Left Wall covers Figure 23 Install the Wall Covers Cisco Catalyst 9400 Series Switches Hardware Installation Guide 74 Installing the Switch Rack Mounting the Chassis in a NEBS Compliant Mode ...

Page 81: ...screws from the chassis standard accessory kit Figure 24 Secure the Chassis to Rack Step 6 Slide the air filter into the air filter slot Cisco Catalyst 9400 Series Switches Hardware Installation Guide 75 Installing the Switch Rack Mounting the Chassis in a NEBS Compliant Mode ...

Page 82: ...ction is from right to left when you stand facing the chassis Insert the air filter into its housing with the arrows pointing toward the chassis Note Cisco Catalyst 9400 Series Switches Hardware Installation Guide 76 Installing the Switch Rack Mounting the Chassis in a NEBS Compliant Mode ...

Page 83: ...f it appears to be excessively dirty or damaged To comply with Telecordia GR 63 Core standard air filter requirements for NEBS deployments the air filter must be replaced not cleaned Note Step 7 Install the top and base covers as shown in illustrations Cisco Catalyst 9400 Series Switches Hardware Installation Guide 77 Installing the Switch Rack Mounting the Chassis in a NEBS Compliant Mode ...

Page 84: ... the network interface cables to the supervisor module and line card modules This may involve installing transceivers before you attach the network interface cables 4 Powering up the chassis and verifying the installation 5 Turning on the NEBS mode for the fan tray See Useful Cisco IOS Commands Fan Tray Assembly on page 137 Cisco Catalyst 9400 Series Switches Hardware Installation Guide 78 Install...

Page 85: ...hich supports a 6 AWG size wire Supplied as part of the standard accessory kit Grounding screws Two M4 x 8 mm metric pan head screws Supplied as part of the standard accessory kit Grounding wire The grounding wire should be sized according to local and national installation requirements A 6 AWG copper conductor is required for U S installations Commercially available 6 AWG wire is recommended The ...

Page 86: ...rounding lug and the grounding wire do not interfere with other switch hardware or rack equipment Figure 27 Locating and Connecting System Ground M4 screws to secure the lug to the connector 3 Stripped end of the grounding wire inserted into the open end of the grounding lug 1 System ground location 4 Grounding lug 2 Cisco Catalyst 9400 Series Switches Hardware Installation Guide 80 Installing the...

Page 87: ... Before you begin Do not use the wrist strap if it is wet Do not use the wrist strap on equipment with operating voltage exceeding 250V Ensure that you are not grounded by any other means than through the wrist strap while servicing Procedure Step 1 Open the wrist strap package unwrap and locate the two ends of the ESD strap One end of the strap terminates with the black metal strap exposed this i...

Page 88: ...onductive film Wrap the adhesive side around your wrist such that it touches bare skin well Step 3 Peel off the adhesive from the equipment end and attach it to an unpainted metal surface of the equipment you are servicing Cisco Catalyst 9400 Series Switches Hardware Installation Guide 82 Installing the Switch Attaching an ESD Strap ...

Page 89: ...elding container If you plan to return the component to the factory immediately place it in a static shielding container Never attempt to remove the printed circuit board from the metal carrier For safety periodically check the resistance value of the antistatic strap The measurement should be between 1 and 10 megohm Mohm Caution Cisco Catalyst 9400 Series Switches Hardware Installation Guide 83 I...

Page 90: ... direct the flow of cooling air through the chassis Do not operate the system until all cards face plates front covers and rear covers are in place Statement 1029 Warning Step 4 Turn on the power supply switches to power up the system During the power up sequence the system performs a series of bootup diagnostic tests What to do next In case of a problem with any of the hardware components refer t...

Page 91: ...ct Removal and Replacement Procedure When you order the fan tray or a spare the entire fan tray assembly is shipped The fan tray assembly consists of the fan tray and an adapter that is attached to the fan tray You can remove and replace the fan tray from the front or the rear When removed from the front of the chassis only the fan tray is removed When removed from the rear the entire fan tray ass...

Page 92: ...ng the service mode applies to removal or replacement procedures from the front and the rear You do not have to enable this mode if you are removing and replacing the fan tray in a system that is not powered on The service mode is also not required if the fan tray is being replaced for having two or more bad individual fans because the fan tray will already be running at full speed To enable the s...

Page 93: ...replacement fan tray When you remove and replace a fan tray in a system that is powered on there is a time constraint So it is important to complete this first step before you remove the fan tray from the front of the chassis Important a Remove the replacement fan tray from the shipping packaging b Use a Phillips head screwdriver and loosen the two captive installation screws on the front panel of...

Page 94: ...e the service mode In a system that is powered on enabling the service mode for the system allotted 10 minutes safely assures fan less operation for four minutes See Enabling the Service Mode Before Removing a Fan Tray on page 86 Proceed with removing and replacing the fan tray immediately after the service mode self terminates Important Step 3 Remove the fan tray from the chassis loosen the two c...

Page 95: ... braking mechanism that fully stop the blades within three seconds of being de energized You will not be able to visualy inspect the fan to see whether the blades are spinning or not Step 5 Place your other hand underneath to support the bottom of the fan tray and then slide it out of the bay completely Only the fan tray is removed from the chassis excluding the adapter What to do next Set the rem...

Page 96: ...straint when you remove and replace a fan tray in a system that is powered on if you have enabled the service mode prior to servicing fan less operation can be safely assured for four minutes only You may need a Phillips head screwdriver to loosen the captive installation screws Procedure Step 1 Grasp the front handle with one hand and place your other hand underneath the fan tray to support it Ho...

Page 97: ... Fan Tray from the Rear When you remove a fan tray from the rear the fan tray assembly is removed This includes the fan tray and the adapter To remove a fan tray from the rear follow the steps described here When removing the fan tray keep your hands and fingers away from the spinning fan blades Let the fan blades completely stop before you remove the fan tray Statement 258 Warning Only trained an...

Page 98: ...rom the shipping packaging Keep it on an anti static mat and within arm s reach Do not detach the adapter module When you remove and replace a fan tray in a system that is powered on there is a time constraint So it is important to complete this first step before you remove the fan tray from the rear of the chassis Important Fan tray assembly with the adapter intact and ready for installation from...

Page 99: ... chassis loosen the two captive installation screws on the rear panel of the fan tray Captive installation screws on the rear panel that have to be loosened to uninstall the fan tray assembly from the rear 2 Rear fan tray handle 1 Step 4 Grasp the fan tray handle and pull it out only partially 0 25 inches to unmate the connector and unseat it from the backplane After unmating the connector allow t...

Page 100: ...Do not open Statement 1073 Warning Installation of the equipment must comply with local and national electrical codes Statement 1074 Warning Before you begin Ensure that a replacement fan tray assembly with the adapter module intact is ready for installation There is a time constraint when you remove and replace the fan tray in a system that is powered on if you have enabled the service mode prior...

Page 101: ...e two captive installation screws make contact with the chassis Step 5 Tighten the two captive installation screws on the rear to secure the fan tray assembly in the chassis Step 6 Verify that you have installed the fan tray correctly See Verifying Fan Tray Installation on page 95 Verifying Fan Tray Installation To verify that the new fan tray is installed correctly and is operating properly follo...

Page 102: ...le Cisco Catalyst 9400 Series chassis supports field replaceable AC input and DC input power supply modules This section describes how to remove and install both kinds of modules If you install modules of different types AC input and DC input and capacities ensure that you have taken Power Supply Module Installation Considerations into account and that all required conditions are met Power supply ...

Page 103: ...ained and qualified personnel should be allowed to install replace or service this equipment Statement 1030 Warning Ultimate disposal of this product should be handled according to all national laws and regulations Statement 1040 Warning This product requires short circuit overcurrent protection to be provided as part of the building installation Install only in accordance with national and local ...

Page 104: ...r supply module follow the steps described here Before you begin Only trained and qualified personnel should be allowed to install replace or service this equipment Statement 1030 Warning No user serviceable parts inside Do not open Statement 1073 Warning Procedure Step 1 Set the AC input power supply rocker switch to the OFF 0 position Cisco Catalyst 9400 Series Switches Hardware Installation Gui...

Page 105: ...er cord See Power Cord Retainer Mechanism on page 105 Step 3 Remove the power cord from AC in receptacle Step 4 Press the release latch of the power supply module inward Cisco Catalyst 9400 Series Switches Hardware Installation Guide 99 Removing and Replacing FRUs Removing an AC Input Power Supply Module ...

Page 106: ...supply module with one hand place your other hand underneath to support the bottom of the power supply Slide it out of the bay completely Cisco Catalyst 9400 Series Switches Hardware Installation Guide 100 Removing and Replacing FRUs Removing an AC Input Power Supply Module ...

Page 107: ...or to inserting a new power supply unit for instance when replacing the unit ensure there are no foreign conductive or other objects or debris in the slot Caution Cisco Catalyst 9400 Series Switches Hardware Installation Guide 101 Removing and Replacing FRUs Removing an AC Input Power Supply Module ...

Page 108: ...rs in all power supply bays that are to remain empty C9400 PWR BLANK For information about installing blank covers see Removing and Installing a Power Supply Blank on page 125 Installing an AC Input Power Supply Module To install an AC input power supply module follow the steps described here Before you begin Only trained and qualified personnel should be allowed to install replace or service this...

Page 109: ...wer supply is fully seated in the bay When correctly installed the latch on the power supply locks in the module to avoid accidental removal of the module Power supply latch which clicks into place 1 Step 5 Verify that all site power and grounding requirements have been met Cisco Catalyst 9400 Series Switches Hardware Installation Guide 103 Removing and Replacing FRUs Installing an AC Input Power ...

Page 110: ...power supply AC in receptacle Power cord plugged into the AC in receptacle 1 Step 7 Strap in the power cord retainer to hold it in place and avoid accidental removal See Power Cord Retainer Mechanism on page 105 Cisco Catalyst 9400 Series Switches Hardware Installation Guide 104 Removing and Replacing FRUs Installing an AC Input Power Supply Module ...

Page 111: ... 127 Power Cord Retainer Mechanism This section shows how to correctly operate the power cord retainer to tighten or loosen it while installing or removing the power supply module Some of the illustrations do not include the power supply module for the sake of clarity The retainer is otherwise permanently fixed to the power supply module Note Cisco Catalyst 9400 Series Switches Hardware Installati...

Page 112: ...tress relief and then insert the flexible retainer strip into the clamp hole and tighten The clamp cannot be moved after the flexible retainer strip is inserted into the clamp hole Removal After you have turned off the power supply module s rocker switch first remove the flexible retainer strip from the clamp hole and then adjust the position of the clamp to remove the power cord Positioning the C...

Page 113: ...direction in which you have to push the latch to move it in direction 3b Figure 30 Positioning the Clamp Directions in which the clamp can be moved towards the power supply and away from it 3a and 3b The end that is fixed to the power supply module 1 Clamp Latch 2 Cisco Catalyst 9400 Series Switches Hardware Installation Guide 107 Removing and Replacing FRUs Power Cord Retainer Mechanism ...

Page 114: ... the power cord To loosen or remove the flexible retainer strip position a flathead screwdriver or similar device between the flexible retainer strip and the retainer strip latch and push the latch away from the flexible retainer strip Cisco Catalyst 9400 Series Switches Hardware Installation Guide 108 Removing and Replacing FRUs Power Cord Retainer Mechanism ...

Page 115: ...r remove the strip from the power cord away from the retainer strip that is behind it 2 The following figure shows how the flexible retainer strip inserts into the clamp hole The illustration does not include the chassis for the sake of clarity Note Cisco Catalyst 9400 Series Switches Hardware Installation Guide 109 Removing and Replacing FRUs Power Cord Retainer Mechanism ...

Page 116: ...ee inch shaft at a minimum A torque driver helps tighten nuts in a precise manner and prevents overtightening Nut driver with a three inch shaft at a minimum to loosen nuts Wire stripping tool Wire crimping tool Obtain the following parts for each DC input power supply module you are going to install they are not shipped with the power supply module Five standard dual hole crimp lugs that meet the...

Page 117: ...ither case whether you have access to the front panel or not you must begin by completing all the steps described in Powering Down the DC Input Power Supply Proceed with the next task depending on your setup The procedures to disconnect DC input wires and to remove the module from the chassis have been described in Disconnecting the DC Input Wires on page 112 and Removing a DC Input Power Supply M...

Page 118: ...nnecting the DC Input Wires To disconnect the DC input wires follow the steps described here Before you begin Only trained and qualified personnel should be allowed to install replace or service this equipment Statement 1030 Warning No user serviceable parts inside Do not open Statement 1073 Warning Procedure Step 1 Using a number one Phillips screwdriver loosen the captive installation screw on t...

Page 119: ...using must have at least a three inch shaft to clear the height of the terminal block cover and enable you to loosen or tighten the nuts in the terminal slots Disconnect the DC input wires from the terminal block first and disconnect the ground wire last Cisco Catalyst 9400 Series Switches Hardware Installation Guide 113 Removing and Replacing FRUs Disconnecting the DC Input Wires ...

Page 120: ...ire which should be removed last 2 Terminal slots of the DC input wires which should be removed first 1 Cisco Catalyst 9400 Series Switches Hardware Installation Guide 114 Removing and Replacing FRUs Disconnecting the DC Input Wires ...

Page 121: ...should be allowed to install replace or service this equipment Statement 1030 Warning No user serviceable parts inside Do not open Statement 1073 Warning Procedure Step 1 Pull out the latch on the module to unlock it Comparative location of the nut on a module where the release latch has not been pulled out 3 Release latch to be pulled out towards yourself 1 Cisco Catalyst 9400 Series Switches Har...

Page 122: ...st install a blank cover C9400 PWR BLANK to maintain proper airflow through the chassis Do not leave any power supply slot open for any amount of time while the system is powered up Prior to inserting a new power supply unit for instance when you are replacing a unit ensure there are no foreign conductive or other objects or debris in the slot Caution Cisco Catalyst 9400 Series Switches Hardware I...

Page 123: ...plete either task first and then move on to the next and finally power up the power supply module Installing a DC Input Power Supply Module in the Chassis To install a DC input power supply module in the chassis follow the steps described here Before you begin Only trained and qualified personnel should be allowed to install replace or service this equipment Statement 1030 Warning No user servicea...

Page 124: ... before you slide the module into the bay you will not hear the click sound but this is an acceptable way of installing the module If the module is properly locked in place you should not be able to remove the module without releasing the latch The following figure shows how a power supply module slides into the bay The following figure shows a power supply module that is fully installed in the ba...

Page 125: ...n Only trained and qualified personnel should be allowed to install replace or service this equipment Statement 1030 Warning No user serviceable parts inside Do not open Statement 1073 Warning Cisco Catalyst 9400 Series Switches Hardware Installation Guide 119 Removing and Replacing FRUs Connecting the DC Input Wires ...

Page 126: ...egative circuits and a third color which is normally solid green or green with yellow stripes for the safety ground connection Step 3 Using a number one Phillips screwdriver loosen the captive installation screw on the terminal block cover Step 4 Using a nut driver loosen and remove the two nuts in the terminal slot meant for grounding and set them aside The nut driver you are using must have at l...

Page 127: ...ver The fastening torque is between 2 0 and 2 8 Nm Do not overtorque Always use a torque driver when you have to tighten nuts it prevents you from overtightening them Note Cisco Catalyst 9400 Series Switches Hardware Installation Guide 121 Removing and Replacing FRUs Connecting the DC Input Wires ...

Page 128: ...he circuits are in the following order from left to right negative A positive A positive B and negative B A and A form one DC input and B and B form another Each DC input can be powered either from separate sources or a suitable single source Cisco Catalyst 9400 Series Switches Hardware Installation Guide 122 Removing and Replacing FRUs Connecting the DC Input Wires ...

Page 129: ...wires 2 DC input wire for negative circuit A 7 Grounding wire 3 DC input wire for negative circuit B 4 Step 7 Close the terminal block cover and finger tighten the captive installation screw approximately 0 25 Nm Cisco Catalyst 9400 Series Switches Hardware Installation Guide 123 Removing and Replacing FRUs Connecting the DC Input Wires ...

Page 130: ...llowed to install replace or service this equipment Statement 1030 Warning No user serviceable parts inside Do not open Statement 1073 Warning Procedure Step 1 For the powered down circuits connected to the power supply modules turn on the power at the circuit breaker The FAIL LED is illuminated for two to three seconds after DC input is applied through a circuit breaker Cisco Catalyst 9400 Series...

Page 131: ...rossed positive or negative cables constitute a severe safety hazard Step 4 Verify the module s operation by performing the steps described here Verifying the Power Supply Module Installation on page 127 Removing and Installing a Power Supply Blank If a power supply bay in a chassis is unused you must cover it with a power supply blank cover to maintain proper airflow through the chassis Part numb...

Page 132: ...for instance when replacing the unit ensure there are no foreign conductive or other objects or debris in the slot Caution Installing a Power Supply Blank Cover To install a power supply blank cover push the blank cover straight and into the bay You will hear it snap into place when installed correctly You can hold the blank cover by the outside edges when you perform this task alternatively use t...

Page 133: ...upply Module Installation Procedure Step 1 Verify the power supply operation by checking the power supply s front panel LEDs You should see the following The INPUT LED is green The OUTPUT LED is green if it is an active module and blinking green if it is a redundant module The FAIL LED is off Cisco Catalyst 9400 Series Switches Hardware Installation Guide 127 Removing and Replacing FRUs Verifying ...

Page 134: ...r Step 3 If the LEDs or show power privileged EXEC command output indicate a power problem or other system problem see the Troubleshooting a Power Supply Module on page 132 section for more information Cisco Catalyst 9400 Series Switches Hardware Installation Guide 128 Removing and Replacing FRUs Verifying the Power Supply Module Installation ...

Page 135: ...ting on Cisco Catalyst 9400 Series Switches Problems with the initial startup are often caused by a switching module that has become dislodged from the backplane or a power cord that is disconnected from the power supply Although temperature conditions above the maximum acceptable level rarely occur at initial startup some environmental monitoring functions are included in this chapter because the...

Page 136: ... what the system is doing with what it should be doing All system states in the startup sequence are indicated by LEDs By checking the LEDs you can determine when and where the system failed in the startup sequence If you have problems after the switch is on refer to the following subsystem troubleshooting information and the configuration procedures in the software configuration guide for your sw...

Page 137: ...ching Modules section If you determine that the switching module is not operating contact Cisco TAC as described in the Some Problems and Solutions section If the boot information and system banner are not displayed verify that the terminal is set for 9600 baud 8 data bits no parity and 1 stop bit and connected properly to the console port System Messages System messages appear on the console if y...

Page 138: ...erted and installed with the cord retainer Note b Unplug the power cord by loosening the cord retainer and physically reinstalling the power supply plug in the power cord and tighten the cord retainer around it c If the INPUT LED remains off there may be a problem with the AC source or the power cable connection Also check the circuit breaker of the AC source Connect the power cord to another powe...

Page 139: ... the power supply 3 Check that you have connected both the DC inputs to a suitable DC source The power supply module is not designed to function with just one DC input 4 If you are using a single source check that it is capable of providing 3500 W of DC input power If it is two different sources check that each source is able to provide 1750 W of DC input power 5 Ensure that the DC source is capab...

Page 140: ...le is available install it in the second power supply bay 1 Check that the INPUT LED is on for the second power supply and that the FAIL LED is off 2 If the INPUT LEDs for this second power supply is not on repeat the procedure to troubleshoot INPUT LED of the second power supply Step 1 3 If the FAIL LED for this second power supply is on repeat steps to troubleshoot the FAIL LED Step 3 Step 4 Con...

Page 141: ...dule for two seconds to turn it off 2 Switch off the circuit breaker of the affected DC input power supply module 3 Remove and reinsert the DC input power supply module after having its DC input physically disconnected or disabled for at least three seconds 4 Switch on the DC circuit breaker of the affected DC input power supply module Result The power button is in auto on mode Multiple power supp...

Page 142: ...privileged EXEC command command The status and sensor columns read good the STATUS is green The status and sensor columns read marginal the STATUS is amber one fan has failed The status and sensor columns read bad the STATUS is red two or more fans have failed Step 3 Determine whether the airflow is restricted verify that the minimum rack clearance requirements are met See Air Flow on page 28 Step...

Page 143: ...larms A dirty air filter may cause overheating of the switch Multiple board temperature sensors trigger alarm in case of overheating caused by dirty filter Inspect the air filter if the high temperature alarm goes off Cleaning and Replacing Air Filters The air filter removes dust from the room air drawn into the switch by the cooling fans Once a month or more often in industry environments you sho...

Page 144: ...he described LED behaviors See Cisco Catalyst 9400 Series Supervisor Module LEDs on page 164 The Supervisor Module STATUS LED turns either amber or red under the following conditions Power supply failure not the same as removal of power supply Power supply fan failure Removal or failure of fan tray Mismatched power supplies in the chassis Standby Supervisor Engine Problems Switch show module If th...

Page 145: ...ted on its own verify that the power source for the switch did not fail If you use an uninterruptable power supply UPS make sure that the UPS does not have any problems The switch might have had a software crash Enter the more crashinfo data command to display the crash information including date and time of the last time that the switch crashed To display the standby supervisor engine crash data ...

Page 146: ... lose ROMMON access immediately after setting a new speed 3 Boot the image rommon 4 boot During bootup the BAUD rommon setting on the active supervisor is automatically synced to the standby 4 Save the running configuration Switch copy system running config nvram startup config When the BAUD rommon variable is set in ROMMON mode this value is extracted for the line console in the running configura...

Page 147: ... no 5 the speed was set to 9600 Solution 1 If you save running configuration to start up configuration copy system running config nvram startup config at step no 2 then BAUD and the startup configuration are synchronized with speeds at 115200 and subsequent reloads will not interrupt access Solution 2 Instead of performing the above steps Configure the line console speed to 9600 change the console...

Page 148: ...entioned storage devices you can install a hard disk which is displayed as disk0 We recommend that you use this for general purpose file storage similar to usbflash0 but not to store system images Contacting the Cisco Technical Assistance Center If you are unable to solve a startup problem after using the troubleshooting suggestions in this chapter contact a Cisco TAC representative for assistance...

Page 149: ...an tray 39 0 lbs 17 2 kgs Weight 4 The chassis height is measured in rack units RU or just U where 1 RU or 1 U equals 1 75 in 44 45 mm Table 10 Environmental Specifications of the Chassis Specification Item 23 to 113 F 5 to 45ºC up to 6 000 feet 1800 m 23 to 104 F 5 to 40ºC up to 10 000 feet 3000 m Ambient temperature and altitude for normal operations5 23 to 131 F 5 to 55ºC up to 6 000 feet 1800 ...

Page 150: ...9 and declared according to ISO 9296 Sound pressure level LpAD and sound power level LwAD Chassis airflow direction when facing the front of the chassis Standard Rack Mount With or without shelf brackets Right to left NEBS Compliant Rack Mount Front to back Power supply Front to back Airflow Operating 5G 11ms Half sine Nonoperating and storage 15G 11ms Half sine Shock Operating 0 15G 10Hz 500Hz No...

Page 151: ...ht 7 The chassis height is measured in rack units RU or just U where 1 RU or 1 U equals 1 75 in 44 45 mm Table 12 Environmental Specifications of the Chassis Specification Item 23 to 113 F 5 to 45ºC up to 6 000 feet 1800 m 23 to 104 F 5 to 40ºC up to 10 000 feet 3000 m Ambient temperature and altitude for normal operations8 23 to 131 F 5 to 55ºC up to 6 000 feet 1800 m 23 to 122 F 5 to 50ºC up to ...

Page 152: ...back Airflow Operating 5G 11ms Half sine Nonoperating and storage 15G 11ms Half sine Shock Operating 0 15G 10Hz 500Hz Nonoperating and storage 0 8G 10Hz 500Hz Sine Vibration Slope Acceleration Spectral Density Spectral Break Point Frequencies Random Vibration Operating 6 db octave 2 5 5 Hz 0 1 m s Hz 0 001 g Hz 5 100 Hz 24 db octave 100 200 Hz Slope Acceleration Spectral Density Spectral Break Poi...

Page 153: ...p to 10 000 feet 3000 m Ambient temperature and altitude for short term conditions12 exceptional conditions 40 to 167 F 40 to 75 C Nonoperating and storage Hot to cold at a maximum rate of 86 F 30 C per hour Cold to hot at maximum rate of 204 8 F 96 C per hour Thermal transition Operating nonoperating and storage 10 to 95 percent Humidity RH ambient noncondensing 60 to 3000m Altitude operating and...

Page 154: ...Hz 0 1 m s Hz 0 001 g Hz 5 100 Hz 24 db octave 100 200 Hz Slope Acceleration Spectral Density Spectral Break Point Frequencies Random Vibration Nonoperating and Storage 6 db octave 2 5 5 Hz 1 0 m s Hz 0 01 g Hz 5 100 Hz 24 db octave 100 200 Hz 11 Minimum ambient temperature for cold startup is 0ºC 12 Short term exceptional conditions are for no longer than a one year period of 96 consecutive hours...

Page 155: ...dedicated fused branch circuit North America 15 A International Circuits sized to local and national codes All AC power supply inputs are fully isolated Source AC can be out of phase between multiple power supplies in the same chassis which means that PS1 can be operating from phase A and PS2 can be operating from phase B For high line operation the power supply operates with the line conductor wi...

Page 156: ... the 2100 W AC input power supply The table also includes references to power cord illustrations All 2100 W power supply power cord Lengths range from 9 84 14 feet 3 0 4 293 meters with most cord lengths between 13 and 14 feet 4 013 and 4 293 meters Have an IEC60320 C19 appliance connector at one end Figure 37 IEC60320 C19 Appliance Connector Note Table 16 2100 W Power Supply AC Power Cords AC Sou...

Page 157: ...B S132 C19 ISRL Israel 16 A 250 VAC CAB S132 C19 ISRL Israel Figure 44 CAB C2316 C19 IT Italy 16 A 250 VAC CAB C2316 C19 IT Italy Figure 45 CAB US620P C19 US Japan North America Nonlocking 20 A 250 VAC CAB US620P C19 US Japan North America Nonlocking Plug 200 to 240 VAC Operation Figure 46 CAB L620P C19 US Japan North America Locking 20 A 250 VAC CAB L620P C19 US Japan North America Locking Plug 2...

Page 158: ...09 C19 INTL South Africa Figure 50 CAB BS1363 C19 UK United Kingdom 250 VAC 13 A CAB BS1363 C19 UK United Kingdom Figure 51 CAB I309 C19 INTL International 20 A 250 VAC CAB I309 C19 INTL Figure 52 130923 20 A 250 VAC CAB C19 CBN UPS 220V 3200 W AC Input Power Supply Specifications The following table lists specifications for the 3200 W AC input power supply Cisco Catalyst 9400 Series Switches Hard...

Page 159: ...dicated fused branch circuit North America 20 A International Circuits sized to local and national codes All AC power supply inputs are fully isolated Source AC can be out of phase between multiple power supplies in the same chassis which means that PS1 can be operating from phase A and PS2 can be operating from phase B For high line operation the power supply operates with the line conductor wire...

Page 160: ...or the 3000 W AC input power supply The table also includes references to power cord illustrations All 3200 W power supply power cord Lengths range from 9 84 14 feet 3 0 4 293 meters with most cord lengths between 13 and 14 feet 4 013 and 4 293 meters Have an IEC60320 C19 appliance connector at one end Figure 53 IEC60320 C19 Appliance Connector Note Table 18 3200 W Power Supply AC Power Cords AC S...

Page 161: ...ia Figure 59 CAB I309 C19 INTL International 20 A 250 VAC CAB I309 C19 INTL International Figure 60 CAB S132 C19 ISRL Israel 16 A 250 VAC CAB S132 C19 ISRL Israel Figure 61 CAB C2316 C19 IT Italy 16 A 250 VAC CAB C2316 C19 IT Italy Figure 62 CAB US620P C19 US Japan North America Nonlocking 20 A 250 VAC CAB US620P C19 US Japan North America Nonlocking Plug 200 to 240 VAC Operation Cisco Catalyst 94...

Page 162: ...s for a 3200 W DC input power supply module Table 19 3200 W DC Input Power Supply Specifications Description Specification 40 to 72 VDC with extended range of up to 75 VDC DC input voltage Nominal 36 A per DC input 72 A total at 48 to 60 VDC input Maximum 44 A per DC input at 40 VDC input DC input current For 55 VDC output 3190 W For 3 3VDC output 10 W Power supply output capacity 8 ms Output hold...

Page 163: ...ables provide the power and heat dissipation data Unless otherwise noted the information in the tables is measured under fully loaded conditions transceivers installed DC output power is the output from the power supply internal to the system The AC input power is the input from the outlet to the power supply The percentage difference between the two values is the efficiency of the power supply No...

Page 164: ...0 LC 48T 246 0 30 0 40 0 60 0 80 65 72 C9400 LC 48U 758 0 93 1 23 1 85 2 47 200 222 C9400 LC 24XS 910 1 11 1 48 2 22 2 96 240 267 C9400 LC 48UX 644 0 79 1 05 1 57 2 10 170 189 C9400 LC 48S 455 0 56 0 74 1 11 1 48 120 133 C9400 LC 24S 246 0 30 0 40 0 60 0 80 65 72 C9400 LC 48P 246 0 30 0 40 0 60 0 80 65 72 C9400 LC 48H Weight Specifications The total weight of a fully configured chassis will depend...

Page 165: ...3 8 kg C9400 LC 48UX 6 9 lb 3 1 kg C9400 LC 24XS 5 5lb 2 49 kg C9400 LC 24S 6 5lb 2 94 kg C9400 LC 48S 6 6 lb 3 0 kg C9400 LC 48P 6 9 lb 3 13 kg C9400 LC 48H Power Supply Module Weights Weight PID add for spare 5 0 lb 2 3 kg C9400 PWR 2100AC 5 0 lb 2 3 kg C9400 PWR 3200AC 6 61 lb 3 0 kg C9400 PWR 3200DC Blank Covers Weight PID add for spare 3 4 lb 1 54 kg C9400 S BLANK Cisco Catalyst 9400 Series S...

Page 166: ... PID add for spare 0 14 lb 0 06 kg C9400 PWR BLANK Cisco Catalyst 9400 Series Power Supply Blank Cover Cisco Catalyst 9400 Series Switches Hardware Installation Guide 160 Specifications Weight Specifications ...

Page 167: ...ng and the fan tray is operating normally Green One fan is not running Amber Two or more fans are not running Red Identifies the fan tray receiving the beacon signal The fan tray assembly has two blue beacon LEDs one on the front panel and one on the rear The two will always match each other The blue beacon LED on the front panel is also a switch that you can press to turn the front and rear blue ...

Page 168: ... voltage is 40 V minimum Green INPUT AC input voltage is less than 70 V DC input voltage is less than 40 V Off AC input voltage is between 70 V and 85 V DC input voltage is between 37 V and 41 V Blinking Green 55 VDC power supply output and power supply modules are operating within regulation limits Green OUTPUT Standby mode or sleep mode Blinks on for 0 5 seconds and off for 0 5 seconds Blinking ...

Page 169: ...owered on until the software boot process begins Red The module is disabled or is not powered up Off Identifies the module receiving the beacon signal Blue LOCATE Port link is up but there is no packet activity Green PORT LINK Port link is up and indicating packet activity Blinking Green Port link is disabled by the user that is administratively down Amber Hardware PHY has detected a faulty port l...

Page 170: ... the beacon signal Blue LOCATE Supervisor module is the active supervisor in redundant supervisor module configurations Green ACTIVE Supervisor module is in standby mode in redundant supervisor module configurations Off The 10 100 1000 BASE T Ethernet management port is operational link up Green MANAGEMENT No signal is detected for the 10 100 1000 BASE T Ethernet management port or there is a link...

Page 171: ...t to each QSFP port number indicating the status of the corresponding port QSFP port link is up and indicating packet activity Blinking Green QSFP port link is disabled by the user that is administratively down Amber Error packets are being detected on the QSFP port link The error packets could be bad Cyclic Redundancy Check CRC packets jumbo packets etc Alternating Green and Amber QSFP port link ...

Page 172: ...Cisco Catalyst 9400 Series Switches Hardware Installation Guide 166 LEDs Cisco Catalyst 9400 Series Supervisor Module LEDs ...

Page 173: ...ipped the factory default setting for MANUAL_BOOT is no This means that when you first power on the device it will always boot automatically So these are the first options available to you for initial configuration Configuring the Switch Using the Web User Interface Configuring the Switch Using the CLI Configuring the Switch in the ROMMON Mode This option requires you to interrupt autoboot factory...

Page 174: ...ep 3 Configure the baud rate and character format of the PC or terminal to match these console port default characteristics 9600 baud 8 data bits No flow control 1 stop bit No parity What to do next Connect to a power source Connecting to a Power Source To connect to a power source follow these steps Procedure Step 1 Connect one end of the supplied country specific AC power cord to the power conne...

Page 175: ...he terminal Connecting the USB Console Port Procedure Step 1 If you are connecting the switch USB console port to a Windows based PC for the first time install the USB driver See Installing the Cisco Microsoft Windows USB Device Driver on page 174 USB Type A port on the switch provides file system support and is NOT a console port See USB Type A Port section Note Step 2 Connect a USB cable to the ...

Page 176: ... mark for help Use Ctrl C to abort the configuration dialog at any prompt Default settings are in square brackets Procedure Step 1 Respond to whether you would like to enter the initial configuration dialog Example Would you like to enter the initial configuration dialog yes no yes Step 2 Repond to whether you would like to enter basic management setup Example Would you like to enter basic managem...

Page 177: ...he IP address and subnet mask for the interface Example Current interface summary Any interface listed with OK value NO does not have a valid configuration Interface IP Address OK Method Status Protocol Vlan1 unassigned NO unset up up GigabitEthernet0 0 unassigned NO unset up up GigabitEthernet1 0 1 unassigned YES unset down down output truncated Enter interface name used to connect to the managem...

Page 178: ...h show running config interface GigabitEthernet0 0 Building configuration Current configuration 118 bytes interface GigabitEthernet0 0 vrf forwarding Mgmt vrf ip address 192 168 247 10 255 255 0 0 negotiation auto end Step 8 Ping an interface using the Ethernet management interface through the VRF Switch ping vrf Mgmt vrf 192 168 0 1 Type escape sequence to abort Sending 5 100 byte ICMP Echos to 1...

Page 179: ...tem Bootstrap Version 16 6 1r FC2 RELEASE SOFTWARE P Compiled Sat 07 15 2017 10 06 12 23 by rel Current image running Primary Rommon Image Last reset cause SoftwareResetTrig C9400 SUP 1 platform with 16777216 Kbytes of main memory Preparing to autoboot Press Ctrl C to interrupt 0 output truncated rommon1 Step 2 Set the network parameters The values entered here are only meant to serve as examples ...

Page 180: ...his program to proceed Note Step 5 The InstallShield Wizard Completed window appears Click Finish Step 6 Connect the USB cable to the PC and the switch console port The USB console port LED turns green and the Found New Hardware Wizard appears Follow the instructions to complete the driver installation Uninstalling the Cisco Microsoft Windows USB Driver Uninstalling the Cisco Microsoft Windows 7 U...

Page 181: ...InstallShield Wizard Completed window appears click Finish Cisco Catalyst 9400 Series Switches Hardware Installation Guide 175 Initial Configuration for the Switch Uninstalling the Cisco Microsoft Windows 7 USB Driver ...

Page 182: ...Cisco Catalyst 9400 Series Switches Hardware Installation Guide 176 Initial Configuration for the Switch Uninstalling the Cisco Microsoft Windows 7 USB Driver ...

Page 183: ...us td docs switches lan catalyst9400 hardware sup_install b c9400 sup note html Provides an overview of the available supervisor modules major features chassis compatibility information slot restrictions and describes how to correctly install and uninstall a supervisor module Switching Module Installation Note https www cisco com c en us td docs switches lan catalyst9400 hardware sw_mod_install b ...

Page 184: ...https www cisco com c en us support switches catalyst 9400 series switches products command reference list html Provides command syntax command history and usage guidelines for the Cisco IOS commands supported on the switch These guides are release specific Cisco Catalyst 9400 Series Switches Hardware Installation Guide 178 Related Documentation ...

Page 185: ...he associated per cable and per conductor current Table 27 Maximum Current prescribed for various Standards Conductor Current Cable Current Standard 175mA 350mA 802 3af 300mA 600mA 802 3at 300mA 1200mA Cisco UPOE 433mA 1732mA 802 3bt Analysis of a cabling system for compliance to the NEC starts with section 840 160 Installation of the listed 4 pair communication cables for a communication circuit ...

Page 186: ...s Types CL3P LP CL2P LP CL3R LP CL2R LP CL3 LP or CL2 LP shall be permitted to supply power to equipment from a power source with a rated current per conductor up to the marked ampere limit located immediately following the suffix LP and shall be permitted to transmit data to the equipment The following table is derived from Table 725 144 adjusted for 45 C ambient temperature using 310 15 B The va...

Page 187: ...w 147 altitude 147 ambient temperature 147 chassis weight 147 dimensions 147 features 12 humidity 147 rack units 147 random vibration 147 shock 147 sine vibration 147 sound pressure 147 thermal transition temperature 147 Cisco Catalyst 9400 Series Switches 5 8 12 47 50 53 54 57 59 65 68 79 84 C9404R 5 C9407R 8 C9410R 12 installing 47 79 84 establising system ground 79 tasks 47 verifying 84 install...

Page 188: ...5 C9400 PWR 2100AC 19 C9400 PWR 3200AC 19 C9400 PWR 3200DC 19 DC input 96 134 power button 134 restoring default auto on 134 hot swapping 96 installation considerations 24 25 AC input and DC input n 1 combined 25 AC input and DC input n n 25 AC input only 24 installing 102 117 119 124 127 AC input 102 DC input 117 119 124 connecting DC Input Wires 119 installing in the chassis 117 powering up 124 ...

Page 189: ... dissapation 157 T technical specifications 143 145 147 148 152 156 157 158 2100 W AC Input Power Supply Module 148 3200 W AC Input Power Supply Module 152 3200 W DC Input Power Supply Module 156 C9404R 143 C9407R 145 C9410R 147 power and heat values 157 weights 158 troubleshooting 129 130 131 132 133 135 137 142 about 129 AC input power supply module 132 Cisco TAC 142 DC input power supply module...

Page 190: ...Cisco Catalyst 9400 Series Switches Hardware Installation Guide IN 4 INDEX ...

Page 191: ...he separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the product The Cisco implementation of TCP header compressio...

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