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MV U320-R, U320-RX_Ciprico Inc.

7-1

Chapter 7

Problem Solving

In this chapter...

Problem Solving Issues & Answers ............................................................... 7-2
Frequently Asked Questions (FAQs) ............................................................. 7-4

Summary of Contents for Media Vault U210-R

Page 1: ...Release Date 01 08 Media Vault U320 R U320 RX User Manual ...

Page 2: ...o Inc TM name and logo are trademarks of Ciprico Inc which may be registered in some jurisdictions Apple Macintosh and MacPro are trademarks of Apple Computer Inc in the US and other countries used under license Microsoft and Windows are trademarks of Microsoft Corporation in the US and other countries used under license Changes The material in this document is for information only and is subject ...

Page 3: ...ntial or otherwise that may result from such error including but not limited to loss of data or profits The published information in this User Manual is subject to change without notice Ciprico Inc reserves the right to make changes in the product design layout and driver revisions without notification to its users This version of the MediaVault MV U320 R MV U320 RX User Manual supersedes all prev...

Page 4: ...g information available Product model and serial number A description of the problem situation System configuration information including system type operating system host adapter and host adapter driver Technical and Sales Support Telephone support 1 877 484 3797 extension 7 Web site http www ciprico com E mail technical support support ciprico com Sales sales ciprico com Postal address Ciprico I...

Page 5: ...MV U320 R MV U320 RX_Ciprico Inc v MediaVault U320 R U320 RX User Manual Document Change History Revision Level Date Changes A January 2008 Initial release of this manual ...

Page 6: ...and Data 1 8 First Aid Electrical Shock 1 9 Chapter 2 Introduction About Your MV U320 R or MV U320 RX 2 2 Who Should Use This Manual 2 4 Chapter 3 Getting Started Unpacking 3 2 Checking the Package Contents 3 3 Inspection 3 4 Chapter 4 Installation Hardware Installation and Configuration 4 2 Racking Mounting MV U320 R Only 4 2 Tower Configuration MV U320 RX 4 3 Compatible SCSI Host Adaptors 4 5 SC...

Page 7: ...artitioning 6 2 Macintosh OS X Partition Format 6 3 Preparing a Single Channel MV U320 R or MV U320 RX Max 6 3 Preparing a Pair of MV U320 R Units or a Dual Channel MV U320 RX striping 6 10 Windows 2000 2003 XP Partition Format 6 17 Preparing an MV U320 R or MV U320 RX 6 17 Preparing a Single Unstriped MV U320 R 6 26 Preparing Two Striped MV U320 R Units or an MV U320 RX 6 35 Using the Ciprico Inc...

Page 8: ...ve Module 8 6 Install and Rebuild a Disk Drive Module 8 7 Appendix A Product Information Specifications A 2 Model Numbering A 3 Video Resolution Data A 4 RAID Compatibility A 5 Appendix B Compliance Statements FCC Compliance Statement B 2 Industry Canada Compliance Statement B 3 CE Compliance Information B 3 European Union Compliance Statement B 4 TuV Rheinland Compliance Statement B 4 Appendix C ...

Page 9: ...Warranty D 2 Disclaimers of Warranty and Limitations of Remedy D 3 Inspection and Acceptance D 3 Advanced Replacement Option D 4 Customer Responsibilities for MV U320 R or MV U320 RX Usage and Damage D 4 Return Parts Policy D 5 What Items to Return D 6 How to Return the Product D 7 Repaired Parts and Return Shipment D 7 Glossary Index ...

Page 10: ...s French and German Languages 1 6 Protecting Equipment and Data 1 8 First Aid Electrical Shock 1 9 This section includes general safety precautions specific Ciprico Inc precautions and first aid information Read this material carefully before working on any components of the MediaVault U320 R or U320 RX hereafter referred to as the MV U320 R or MV U320 RX Read and keep this User Manual for future ...

Page 11: ...y of minor to severe damage to equipment and or possible injury to self WARNING Before installing and using the MediaVault U320 R U320 RX User Manual read all instructions and caution markings on the equipment WARNING To reduce the risk of electrical shock disconnect AC power from the MV U320 R or MV U320 RX before attempting any maintenance or cleaning WARNING Do not expose the MV U320 R or MV U3...

Page 12: ...ived a sharp blow been dropped or has been damaged in any way WARNING Use only attachments recommended or sold by Ciprico Doing otherwise might result in a risk improper operation or injury CAUTION Do not upgrade your system if there are any tasks such as a rebuild running on any of the arrays CAUTION Deleting a stripe set from the host operating system permanently destroys all data This action ca...

Page 13: ...power supply wait 30 seconds before re engagement Use Near Liquids Do not use the MV U320 R or MV U320 RX unit near any liquids Unstable surfaces Do not place this unit on an unstable cart stand bracket or table The unit might fall causing serious injury and damage to the unit Ventilation Do not block the front or rear ventilation Proper airflow is required to ensure reliable operation and to prot...

Page 14: ...V 320 RX_Ciprico Inc 1 5 MediaVault U320 R U320 RX User Manual Safety Safety Warning Labels The following safety labels are located on the MV U320 R or MV U320 RX FIGURE 1 1 Hazardous Voltage Inside Warning Label ...

Page 15: ...crochet ou une table L unité peut tomber causant la blessure et les dommages sérieuse à l unité Ne pas bloquer le devant et la ventilation postérieure Le flux d air correct est exigé assurer l opération fiable et protéger le produit de par dessus le chauffage Ne pas battre le but de sûreté de la prise de courant mettree à terre Utiliser une sortie de pouvoir qui met à la terre et l arrivée secteur...

Page 16: ... Einheit kann fallen verursachend ernste Verletzung und Schaden an der Einheit Hemmen Sie die Front und die hintere Belüftung nicht Passender Luftstrom ist erfordert zuverlässigen Betrieb zu sichern und das Produkt von über Heizung zu schützen Besiegen Sie den Sicherheitszweck Stöpsel der Erdungskraft nicht Benutzen Sie einen Erdungstyp Netzanschluß und den Kraft Verbinder haben vorgehabt für die ...

Page 17: ...il you are ready to install the component Before you unwrap the anti static packaging touch an unpainted metal surface to discharge static electricity from your body When transporting a static sensitive component place it in an anti static container or packaging Before touching any computer part discharge any static charge your might have accumulated Wear an ESD strap stand on an ESD mat or period...

Page 18: ...od is used do not look at the wire while it is being cut The ensuing flash can cause burns and blindness If the victim has to be removed from a live circuit pull the victim off with a non conductive material DO NOT TOUCH the victim You can receive a shock from current flowing through the victim s body Use the victim s coat a rope wood or loop your belt around the victim s leg or arm and pull the v...

Page 19: ...MV U320 R U320 RX_Ciprico Inc 2 1 Chapter 2 Introduction In this chapter About Your MV U320 R or MV U320 RX 2 2 Who Should Use This Manual 2 4 ...

Page 20: ... data rate 200 MBtyes sec Mode Select Switch Allows switching between RAID 0 or RAID 3 modes Data protection built in RAID 3 mode Real Time RAID RTR reconstructs data on the fly if a drive glitches High Definition Turbo HDT ensures 200 Mbytes per second per channel with a reduction of capacity Ultra320 SCSI interface Compatible with Ultra320 Ultra160 Ultra 2 LVD Single Ended Ultra Wide Fast SCSI 3...

Page 21: ... Mbytes per second per channel with a reduction of capacity Ultra320 SCSI interface Compatible with Ultra320 Ultra160 Ultra 2 LVD Single Ended Ultra Wide Fast SCSI 3 SCSI 2 SCSI interface and protocol Removable disk drive modules Ten high performance removable hot swap pable hard disk modules Fans Multiple cooling fans Serial port Two serial ports for detailed maintenance and support Alarm Audible...

Page 22: ...d install and operate the MV U320 R or MV U320 RX The intended user audience are system administrators and experienced users who understand and have used of one or more of the following operating systems Microsoft Windows Macintosh Linux Unix SGI Irix Sun Solaris For specific supported versions of each operating system see the Ciprico Inc website http www ciprico com ...

Page 23: ...MV U320 R MV U320 RX_Ciprico Inc 3 1 Chapter 3 Getting Started In this chapter Unpacking 3 2 Checking the Package Contents 3 3 Inspection 3 4 ...

Page 24: ...se you might need to reuse them later Be sure to ship the unit in the original Ciprico Inc packaging If the unit is improperly packaged and the unit is damaged during shipping there could be a delay in repairing the unit and you will be liable for the damage Examine the components for shipping damage See the Inspection section on page 3 4 Contact the freight carrier immediately if damage exists ...

Page 25: ...ents Shipped with the MV U320 R Description Quantity Ultra 320 SCSI External Disk Storage Array 1 SCSI terminator Ultra320 160 LVD SE dual mode 1 SCSI Ultra320 compatible VHDCI interface cable HD68 HD68 68 optional 1 AC power cord for North America use only 1 Diagnostic cable 1 This MV U320 R MV U320 RX User Manual 1 TABLE 3 2 Components Shipped with the MV U320 RX Description Quantity Ultra 320 d...

Page 26: ...n on the MV U320 R or MV U320 RX invoice A front bezel that is marked for U320 and U160 SCSI connections Scratches gouges dents or cracks in the enclosure Cracked or loose handles and or feet Missing switches Bent scratched or missing pins on the connectors Rust discoloration or signs of corrosion or water moisture or chemical damage Loose or missing screws Ripped illegible or missing safety label...

Page 27: ...er 4 Installation In this chapter Rack Mounting MV U320 RX Only 4 2 Tower Configuration MV U320 RX 4 3 Compatible SCSI Host Adaptors 4 5 SCSC In Out Connections 4 6 Daisy Chaining 4 10 DIAG Diagnostic Port 4 14 Editing System Requirements 4 14 ...

Page 28: ...ted The MV U320 RX is shipped with 19 inch rack mounting hardware installed Additional hardware is provided to convert the MV U320 RX to a tower configuration Rack Mounting MV U320 RX Only The MV U320 RX rack mount requires 4U 7 inches of rack space for mounting Place the MV U320 RX in the rack Secure the unit with the appropriate screws not included using the four mounting points See Figure 4 1 F...

Page 29: ...ault U320 R U320 RX User Manual Installation Tower Configuration MV U320 RX Remove the three screws from the left and right rack mount ears See Figure 4 2 FIGURE 4 2 Tower Configuration Rack Mount Ears Removed Mount ear removed Mount ear removed ...

Page 30: ...Rotate the MV U320 RX clockwise to its upright tower position See Figure 4 3 FIGURE 4 3 Tower Configuration With the Handles Installed IMPORTANT Do not ship the MV U320 RX with the tower configuration handles or feet installed The packaging material will not protect the unit correctly if the tower handles are attached Handles ...

Page 31: ...wer transfer rate Make sure the host adaptor is installed correctly and that the appropriate host adapter drivers are installed and functioning properly before connecting the MV U320 R or MV U320 RX to the host computer TABLE 4 3 Compatible Ultra 320 SCSI Host Adaptors Ultra320 Apple G4 Apple G5 Mac Pro PC Compatibles Dual Channel SCSI Adapters ATTO UL4D ATTO UL4D UL5D UL5D LP ATTO UL4D UL5D UL5D ...

Page 32: ... 68 pin high density 68HD connectors This SCSI channel is compatible with Ultra320 Ultra160 Ultra2 and other SCSI standards HVD High Voltage Differential is not supported Host Connections Use Ultra320 rated SCSI cables to connect each side of the SCSI channel to your host computer Connect the Side A SCSI IN to the first SCSI channel of the host computer ...

Page 33: ...ion Terminator Use an Ultra320 rated SCSI terminator to terminate the SCSI connection Connect the terminator to SCSI OUT See Figure 4 4 for reference FIGURE 4 4 SCSI Connections and Terminator MV U320 R and Host Computer SCSI IN SCSI OUT SCSI MV U320 R Install Terminator Host Computer ...

Page 34: ...ltra160 Ultra2 and other SCSI standards HVD High Voltage Differential is not supported See Figure 4 5 for the SCSI configuration per Side A and Side B of the MV U320 RX FIGURE 4 5 Side A and Side B SCSI Connectors Host Connections Use Ultra320 rated SCSI cables to connect each side of the SCSI channel to your host computer Connect the Side A SCSI IN to the first SCSI channel of the host computer C...

Page 35: ...s to terminate the SCSI connections Connect the terminators to the SCSI OUT on Side A and Side B See Figure 4 6 for reference FIGURE 4 6 SCSI Connections and Terminators MV U320 RX and Host Computer SCSI IN SCSI OUT MV U320 RX Dual Install Terminator SCSI IN SCSI OUT Side B Side A 2nd Channel Host Computer 1st Channel Install Terminator ...

Page 36: ...another unit such as another MV U320 R The other unit must have a terminator inserted in the unused SCSI connector Keep in mind that all connected SCSI devices must be rated at and configured to run at Ultra320 for maximum data transfer Mixing slower devices such as Ultra2 Ultra Wide narrow SCSI etc could reduce the data transfer rate to the slowest device on the SCSI channel Make sure of the foll...

Page 37: ...d a maximum of four devices in a chain to ensure the reliability of the SCSI data transfer FIGURE 4 7 A Daisy Chain Between Two MV U320 R Units and the Host Computer SCSI IN SCSI OUT Terminator or to other SCSI device Host Computer SCSI SCSI ID 11 SCSI IN SCSI OUT SCSI ID 10 2nd MV U320 R 1st MV U320 R ...

Page 38: ...ther MV U320 RX The other unit must have a terminator inserted in the unused SCSI connector Keep in mind that all connected SCSI devices must be rated at and configured to run at Ultra320 for maximum data transfer Mixing slower devices such as Ultra2 Ultra Wide narrow SCSI etc could reduce the data transfer rate to the slowest device on the SCSI channel Make sure of the following That the total SC...

Page 39: ...a transfer FIGURE 4 8 A Daisy Chain Between Two MV U320 RX Units and the Host Computer Terminator or to other SCSI device Terminator or to other SCSI device SCSI IN SCSI OUT SCSI ID 11 1st MV U320 RX Dual Max SCSI IN SCSI OUT Side B Side A SCSI ID 10 SCSI IN SCSI OUT SCSI ID 13 2nd MV U320 RX Dual Max SCSI IN SCSI OUT Side B Side A SCSI ID 12 Host Computer 2nd Channel 1st Channel ...

Page 40: ...the Ciprico Inc knowledge base at http kb ciprico com lore Editing System Requirements For video editing the following video editing equipment operating system and video cards must be installed on your computer or connected to the computer or to the MV U320 R or MV U320 RX Ultra320 or compatible SCSI host adapters for the MV U320 R or an Ultra320 or compatible single or dual channel SCSI host adap...

Page 41: ...r 5 Operations In this chapter Operational Functions 5 2 Components 5 3 Unit Power Up Sequence 5 12 LED Power On Sequence 5 12 Mode RAID Type Functions 5 13 Changing the SCSI ID 5 16 Changing the Mode 5 17 Mode Set Button 5 19 Audible Alarm 5 20 ...

Page 42: ... front panel components used for MV U320 R operations 5 3 The front panel components used for MV U320 RX operations 5 5 The rear panel components used for MV U320 R operations 5 7 The rear panel components used for MV U320 RX operations 5 9 Unit power up sequence 5 12 LED power on sequence 5 12 The types of mode selection RAID type that can be selected for the MV U320 R or MV U320 RX 5 13 Changing...

Page 43: ...320 R MV U320 RX_Ciprico Inc 5 3 MediaVault U320 R U320 RX User Manual Operations Components Front Panel Components MV U320 R FIGURE 5 1 Front Panel Components MV U320 R Power RAID 3 D1 D5 U320 U160 Service ...

Page 44: ...will illuminate as the disk drives are being accessed The LEDs are off when there are no drive activity In a fault condition associated with the Service LED and an audible alarm the faulty drive is identified by a slow blinking drive LED U320 On indicates that the SCSI interface is operating at its optimum SCSI Ultra320 speed When this indicator and the U160 speed indicator are off the U320 R is o...

Page 45: ...MV U320 R MV U320 RX_Ciprico Inc 5 5 MediaVault U320 R U320 RX User Manual Operations Front Panel Components MV U320 RX FIGURE 5 2 Front Panel Components MV U320 RX Side A D1 D5 LEDs D1 D5 LEDs Side B ...

Page 46: ...his indicator is off the MV U320 RX is operating in RAID 0 performance mode U 320 Side A and Side B On indicates that the SCSI interface is operating at its optimum SCSI Ultra320 speed If this indicator and the U160 speed indicator are off the U320 RX is operating at less than Ultra160 speed U 160 SIde A and Side B On indicates that the MV U320 R is operating in Ultra160 SCSI data transfer speed W...

Page 47: ...aVault U320 R U320 RX User Manual Operations Rear Panel Components MV U320 R FIGURE 5 3 Rear Panel Components MV U320 R DIAG Power Cable Unit Fan MODE SELECT MODE SET Power Set Select SCSI IN SCSI OUT SCSI ID Receptacle On Off Fan Power Supply ...

Page 48: ...agnostic port is used to enable firmware downloads or perform special diagnostics See DIAG Diagnostic Port in Chapter 4 Installation MODE SET A multi function button See the description in the Mode Set Button section on page 5 19 Fan Power Supply Vents heat from the power supply Receptacle Power Cable Power receptacle for 100 240 Vac power cable to the auto ranging power supply POWER In the On 1 p...

Page 49: ...nual Operations Rear Panel Components MV U320 RX FIGURE 5 4 Rear Panel Components MV U320 RX Receptacle Power Alarm Power Module Diagnostic MODE Port SET MODE SELECT SCSI Out SCSI In SCSI ID Cable Mute Unit Fan Unit Power Module Power On Off Module Status LED Power On Of ...

Page 50: ... completely to the left engages the lock and secures the module in place Turning the wheel completely to the right disengages the lock and allows the module to be removed Power Module Fan The fans vent heat from the power modules power supplies Fans The unit fans vent heat from Side A and Side B of the MV U320 RX enclosure Diagnostic Port The diagnostic ports Side A and Side B enable firmware down...

Page 51: ...ch In the On 1 position the power switch provides power to the MV U320 RX In the Off 0 position power is turned off at the power input To completely remove power from the MV U320 RX disconnect the power cable from the power cable receptacle Power Module Power On Off Turns power to the power module power supply on or off Module Status LED Indicates that the power module is powered on and active Rec...

Page 52: ...puter is booted up and sees the MV U320 R or MV U320 RX activities LED Power On Sequence The front panel LEDs of the MV U320 R or MV U320 RX power up in the following sequence Depending on the size and type of drive some LEDs might blink on momentarily go off then illuminate fully after a minute or so TABLE 5 6 LED Power On Sequence 1 Power LED 2 RAID 3 LED flashes it stays illuminated if the unit...

Page 53: ...the array Data is lost RAID 3 2K 1 2048 bytes 80 Used with any system except Avid Macintosh or PC Media 100 Macintosh or PC Video Toaster SGI Linux or WIndows when striping only There is access to 80 of the total capacity with redundancy to protect your data This mode stripes data across 4 drives with 1 drive as a parity drive for redundancy This mode uses a 2048 sector size Data is preserved RAID...

Page 54: ...higher data portion of the disk drives Data is preserved Wipe 6 This mode will start a write operation for all disk drives in the array This function wipes out the first and last 256 sectors of an array When the function is finished a series of 3 beeps is sounded Diagnostic tests 7 The diagnostic tests are in sequence RAID 0 read test RAID 0 write test and read write tests on individual drives The...

Page 55: ... ensures the highest disk drive data rates are used to provide sufficient performance required for HD video resolution operation The trade off is a reduction in storage capacity If full capacity and HD performance is required the solution is to stripe two MV 320 Rs or both channels of an MV U320 RX Data striped across four drives plus one drive for redundant information Usable storage is the sum o...

Page 56: ...e other SCSI devices on the SCSI channel ensure that none of the SCSI IDs are the same If you are unsure which ID to use and the MV U320 R or MV U320 RX is the only device attached to this particular channel of the host adapter use ID 15 To change the value use a pointy instrument pointy pen and press the buttons just above and just below the number to change it See Figure 5 5 The MV U320 R or MV ...

Page 57: ...le 5 7 IMPORTANT Consult the RAID Compatibility section in Appendix A Specifications to ensure proper operations CAUTION Changing the mode can cause any existing data to become unreadable or corrupted Make sure that any data you want to keep is stored elsewhere before you change the mode CAUTION Remove or delete any known partitions before changing the mode This keeps the operating system from mal...

Page 58: ... object such as a pen tip to press the desired Mode Select button Press the upper button to decrease the mode number Press the lower button to increase the mode number FIGURE 5 6 Mode Select Buttons 4 Turn off power to the MV U320 R or MV U320 RX 5 Press and hold the MODE SET button see a description of the button on page 5 19 6 Apply power to the MV U320 R or MV U320 RX 7 Keep holding down the bu...

Page 59: ... page 5 20 and the Drive Replacement section in Chapter 8 Maintenance for additional information TABLE 5 8 Mode Set Button Functions Indicator Description Mode Set Button for Mode changes Used during the RAID Mode change procedure see page 18 Press and hold this switch and apply power to the MV U320 R or MV U320 RX A double beep confirms the mode change Release the switch after the double beep The...

Page 60: ...ath this includes the connectors at the SCSI controller and at the MV U320 R or MV U320 RX Check for bent pins Check that there no other SCSI devices on the bus is using the same SCSI ID address Make sure the SCSI ID is not set to 7 Remove any other SCSI device that shares the same SCSI bus as the MV U320 R or MV U320 RX Leaving the MV U320 R or MV U320 RX as the only SCSI device helps identify if...

Page 61: ...anger of losing data Contact Ciprico Inc technical support for further information Constant Solid Beep This indicates that a drive is down in RAID 3 The Service indicator should be on One of the drive indicator LEDs should exhibit a slow blink one second on one second off This drive needs to be serviced See the Drive Replacement section in Chapter 8 Maintenance for instructions You might need to m...

Page 62: ...a Single Channel MV U320 R or MV U320 RX Max 6 3 Preparing a Pair of MV U320 R Units or a Dual Channel MV U320 RX striping 6 10 Windows 2000 2003 XP Partitioning Formatting 6 17 Preparing a Single Unstriped MV U320 R 6 26 Preparing Two Striped MV U320 R Units or an MV U320 RX 6 35 Using the Ciprico Inc WINLDM Utility 6 41 Maximum Scatter Gather List SGList 6 46 ...

Page 63: ...320 R is seen as one large SCSI disk drive by the SCSI host adapter in your computer Install the appropriate driver for your SCSI Host Adapter No additional software or drivers are necessary to use the MV U320 R Treat the MV U320 R as a normal ordinary hard disk drive when partitioning and formatting U320 RX The MV U320 RX is seen as two large SCSI disk drives by the SCSI host adapter in your comp...

Page 64: ...ded configuration for your SCSI controller card video capture card and editing software Update any software or drivers as necessary Preparing a Single Channel MV U320 R or MV U320 RX Max 1 Launch the Apple Disk Utility program The Disk Utility is located at Macintosh HD Applications Utilities 2 If the MV U320 R or MV U320 RX is unformatted a warning appears before the Apple Disk Utility program is...

Page 65: ...0 R MV U320 RX_Ciprico Inc 3 The Apple Disk Utility screen appears In the example below an icon of the 930 5 GB CIPRICO U320 drive of the MV U320 R is shown in the left side See Figure 6 2 FIGURE 6 2 Apple Disk Utility Screen Showing the 930 5 GB CIPRICO U320 Icon ...

Page 66: ...5 MediaVault U320 R U320 RX User Manual Configuration 4 Click on the drive icon The screen changes with the First Aid tab highlighted by default See Figure 6 3 FIGURE 6 3 Apple Utility Screen with the First Aid Tab Highlighted by Default ...

Page 67: ...t U320 R U320 RX User Manual 6 6 MV U320 R MV U320 RX_Ciprico Inc 5 Click the Partition tab at the upper right of the Apple Disk Utility screen See Figure 6 4 FIGURE 6 4 Apple Utility Screen with the Partition Tab Highlighted ...

Page 68: ...mation choose a name for the volume See Figure 6 5 8 In the Format field select Mac OS Extended Journaled See Figure 6 5 NOTE Some versions of the Mac OS X contain a checkbox Install Mac OS 9 Disk Drivers Make sure to check this checkbox 9 Click the PARTITION button at the lower right of the screen See Figure 6 5 FIGURE 6 5 Apple Utility Screen with the Volume Scheme Name and Format Fields ...

Page 69: ... 8 MV U320 R MV U320 RX_Ciprico Inc 10 A Partition Disk pop up screen appears It warns about destroying data when partitioning a disk To continue with the partition process click the PARTITION button See Figure 6 6 FIGURE 6 6 Partition Disk Pop Up Screen ...

Page 70: ...epending on system security a dialog box might appear and require a system password 11 When the partition process is finished the named disk appears at the left side of the Apple Disk Utility screen See Figure 6 7 FIGURE 6 7 The Name of the Newly Partitioned Disk at the Apple Disk Utility Screen ...

Page 71: ...e Disk Utility program The Disk Utility is located at Macintosh HD Applications Utilities 2 If the MV U320 R has not previously been formatted a pop up screen appears for each channel before the Apple Disk Utility program is launched Click INITIALIZE for the first and second warning See Figure 6 8 FIGURE 6 8 Disk Insertion Warning Pop Up Screens for Unformatted MV U320 R Units ...

Page 72: ...ser Manual Configuration 3 The Apple Disk Utility screen appears In the example below icons of the 1 8 TB CIPRICO U320RAI drives of the MV U320 RX are shown in the left side See Figure 6 9 FIGURE 6 9 Apple Disk Utility Screen Showing the 1 8 TB CIPRICO U320RAI Drives ...

Page 73: ... Manual 6 12 MV U320 R MV U320 RX_Ciprico 4 Click on the drive icon The right side of the screen changes with the First Aid tab highlighted by default See Figure 6 10 FIGURE 6 10 Apple Utility Screen with the First Aid Tab Highlighted by Default ...

Page 74: ...anual Configuration 5 Click the RAID tab the top of the screen 6 Drag the two icons of the disk set from the left side to the large side open area on the right side of the screen See Figure 6 11 FIGURE 6 11 Apple Disk Utility Screen Showing the Disk Set on the Right Side ...

Page 75: ... For RAID Set Name type a name for the volume Make sure that it is not the same name as another existing volume See Figure 6 12 9 For Volume Format select Mac OS Extended Journaled See Figure 6 12 10 Click on Create at the lower right of the screen See Figure 6 12 FIGURE 6 12 Apple Disk Utility Screen RAID Set Name Volume Format and RAID Type Fields ...

Page 76: ..._Ciprico Inc 6 15 MediaVault U320 R U320 RX User Manual Configuration 11 A Creating RAID pop up screen appears Read the statement If you wish to proceed click CREATE See Figure 6 13 FIGURE 6 13 Creating RAID Pop Up Screen ...

Page 77: ...Manual 6 16 MV U320 R MV U320 RX_Ciprico 12 The named volume appears on the left side of the Apple Disk Utility screen as well as on the computer desktop See Figure 6 14 FIGURE 6 14 Apple Disk Utility Screen Showing the Newly Named raidset1 Volume ...

Page 78: ...rges after step 9 At that point see Preparing a Single Unstriped MV U320 R on page 6 26 or Preparing Two Striped MV U320 R Units or an MV U320 RX on page 6 35 1 After the computer boots up right click on the My Computer icon on the desktop Windows 2000 and select Manage Or for Windows XP Windows 2003 left click on Start then right click on My Computer then select Manage 2 The Computer Management s...

Page 79: ...r Manual 6 18 MV U320 R MV U320 RX_Ciprico 3 If this is the first time that the array has been used on the PC the Initialize and Convert Disk Wizard screen appears Click NEXT See Figure 6 16 FIGURE 6 16 Initialize and Convert Disk Wizard Screen ...

Page 80: ...isk 1 MV U320 R only or Disk 1 and Disk 2 MV U320 RX only checkboxes are checked the number of disks can vary Click NEXT See Figure 6 17 or Figure 6 18 FIGURE 6 17 Initialize and Convert Disk Wizard Select Disks to Initialize Screen Showing Disk 1 MV U320 R only FIGURE 6 18 Initialize and Convert Disk Wizard Select Disks to Initialize Screen Showing Disk 1 and Disk 2 MV U320 RX only ...

Page 81: ...screen check the Disk 1 MV U320 R only or Disk 1 and Disk 2 checkboxes MV U320 RX only Click NEXT See Figure 6 19 or Figure 6 20 FIGURE 6 19 Initialize and Convert Disk Wizard Select Disks to Convert Screen Showing Disk 1 MV U320 R only FIGURE 6 20 Initialize and Convert Disk Wizard Select Disks to Convert Screen Showing Disk 1 and Disk 2 MV U320 RX only ...

Page 82: ...isk Wizard screen appears review the information If it is OK click FINISH See Figure 6 21 or Figure 6 22 FIGURE 6 21 Initialize and Convert Disk Wizard Completing the Initialize and Convert Disk Wizard Screen for Disk 1 MV U320 R only FIGURE 6 22 Initialize and Convert Disk Wizard Completing the Initialize and Convert Disk Wizard Screen for Disk 1 and Disk 2 MV U320 RX only ...

Page 83: ...rs It shows Disk 1 MV U320 R only or Disk 1 and Disk 2 MV U320 RX only See Figure 6 23 or Figure 6 24 NOTE Windows 2000 and Windows XP have limits of 2 TB per disk array If the array size exceeds this limit the disk array will not appear in Disk Management FIGURE 6 23 Computer Management Disk Management Screen Showing Disk 1 MV U320 R only ...

Page 84: ...MV U320 R MV U320 RX_Ciprico Inc 6 23 MediaVault U320 R U320 RX User Manual Configuration FIGURE 6 24 Computer Management Disk Management Screen Showing Disk 1 and Disk 2 MV U320 RX only ...

Page 85: ...r Disk 1 MV U320 R only or Disk 1 or Disk 2 area MV U320 RX only below the black bar Select New Volume in the pop up menu See Figure 6 25 or Figure 6 26 FIGURE 6 25 Computer Management Screen Showing New Volume Selected for Disk 1 MV U320 R only FIGURE 6 26 Computer Management Screen Showing New Volume Selected for Disk 1 or Disk 2 MV U320 RX only ...

Page 86: ...MV U320 R MV U320 RX_Ciprico Inc 6 25 MediaVault U320 R U320 RX User Manual Configuration 9 The New Volume Wizard screen appears Click NEXT See Figure 6 27 FIGURE 6 27 New Volume Wizard Screen ...

Page 87: ...U320 R NOTE Perform this section after steps 1 through 9 of Preparing an MV U320 R or MV U320 RX on page 6 17 have been completed 1 When the New Volume Wizard Select Volume Type screen appears select Simple Click NEXT See Figure 6 28 or Figure 6 29 FIGURE 6 28 New Volume Wizard Select Volume Type Screen MV U320 R only ...

Page 88: ...MV U320 R MV U320 RX_Ciprico Inc 6 27 MediaVault U320 R U320 RX User Manual Configuration FIGURE 6 29 New Volume Wizard Select Volume Type Screen MV U320 RX only ...

Page 89: ...320 RX_Ciprico 2 The New Volume Wizard Select Disks screen appears Make sure that Disk 1 is selected Click NEXT See Figure 6 30 or Figure 6 31 FIGURE 6 30 New Volume Wizard Select Disks Screen MV U320 R only FIGURE 6 31 New Volume Wizard Select Disks Screen MV U320 RX only ...

Page 90: ...20 RX User Manual Configuration 3 The New Volume Wizard Assign Drive Letter or Path screen appears Change the drive array letter if you desire Click NEXT See Figure 6 32 FIGURE 6 32 New Volume Wizard Assign Drive Letters or Path Screen MV U320 R or MV U320 RX ...

Page 91: ... 30 MV U320 R MV U320 RX_Ciprico 4 The New Volume Wizard Volume Format screen appears As desired change the Volume label Make sure the Perform a quick format checkbox is checked Click NEXT See Figure 6 33 FIGURE 6 33 New Volume Wizard Format Volume Screen ...

Page 92: ...Configuration 5 The New Volume Wizard Completing the New Volume Wizard screen appears Review the settings that have been made See Figure 6 34 If incorrect click BACK to make any corrections If OK click FINISH FIGURE 6 34 New Volume Wizard Completing the New Volume Wizard Screen ...

Page 93: ... D for Disk 1 MV U320 RX only See Figure 6 35 for an MV U320 R only or Figure 6 36 for an MV U320 RX only NOTE The operating system determines the drive letter that is available based on the hard drives CD ROM drive s peripherals etc that are connected to the computer The drive letter can vary as shown in the examples on the following pages FIGURE 6 35 Computer Management Screen Showing the New Vo...

Page 94: ...MV U320 R MV U320 RX_Ciprico Inc 6 33 MediaVault U320 R U320 RX User Manual Configuration FIGURE 6 36 Computer Management Screen Showing the New Volume for Disk 1 MV U320 RX only ...

Page 95: ...iewing the settings of the new volume for Disk 1 The single unstriped MV U320 R is ready for operations For an MV U320 RX right click in the area below the black bar of Disk 2 and select New Volume Repeat steps 1 through 6 of this section for Disk 2 then proceed to step 8 8 For an MV U320 RX only close the Computer Management screen after reviewing the settings of the new volume for Disk 2 The sin...

Page 96: ...MV U320 RX NOTE Perform this section after steps 1 through 9 of Preparing an MV U320 R or MV U320 RX on page 6 17 have been completed 1 When the New Volume Wizard Select Volume Type screen appears set the Volume Type to Striped Click NEXT See Figure 6 37 FIGURE 6 37 New Volume Wizard Select Volume Type Screen Showing Striped Selected ...

Page 97: ...sk 2 in the Available field Click ADD to move Disk 2 to the Selected field See Figure 6 38 3 At the bottom of the screen at Select the amount of space in MB select a number that is at least 10MB less than the maximum available space of the disk Click NEXT See Figure 6 38 FIGURE 6 38 New Volume Wizard Select Disks Screen With Disk 2 Moved to Selected ...

Page 98: ...0 RX User Manual Configuration 4 The New Volume Wizard Assign Drive Letter or Path screen appears Change the drive array letter as desired Click NEXT See Figure 6 39 FIGURE 6 39 New Volume Wizard Assign Drive Letters or Path Screen for two MV U320 R units only ...

Page 99: ... Ciprico Inc WINLDM utility is used recommended see Using the Ciprico Inc WINLDM Utility on page 6 41 If the Ciprico Inc WINLDM utility is not used continue with step 6 6 The New Volume Wizard Format Volume screen appears Select Format this volume as follows and check Perform a Quick Format Name the Volume Label if you like Click NEXT See Figure 6 40 FIGURE 6 40 New Volume Wizard Format Volume Scr...

Page 100: ...Configuration 7 The New Volume Wizard Completing the New Volume Wizard screen appears Review the settings that have been made If incorrect click BACK to make any corrections If OK click FINISH See Figure 6 41 FIGURE 6 41 New Volume Wizard Completing the New Volume Wizard Screen ...

Page 101: ...0 MV U320 R MV U320 RX_Ciprico 8 The Computer Management screen appears It shows the settings of New Volume E for Disk 1 and New Volume E for Disk 2 Close the screen See Figure 6 42 FIGURE 6 42 Computer Management Screen Showing Formatted Disk 1 and Disk 2 ...

Page 102: ...RL ftp ftp ciprico com pub MediaVault winldm zip Uncompress the zip file and save the exe file to the C windows folder Windows XP 2003 or to the C winnt folder Windows 2000 1 Access Start All Programs Programs Accessories Command Prompt 2 At the Command Prompt screen type winldm lstripe Press ENTER 3 The Command Prompt screen lists all of the drives devices on the system It inquires if you want to...

Page 103: ... the Command Prompt screen 5 Reboot the computer 6 Return to the Command Prompt screen Check that the stripe is 2048 sectors by typing winldm at the prompt See Figure 6 44 7 Repeat step 4 to exit the Command Prompt screen FIGURE 6 44 Command Prompt Screen After Modifying the Striped Partition Type winldm at the prompt ...

Page 104: ...ws 2000 Or left click on Start then right click on My Computer Manage For Windows XP Windows 2003 click on START 9 The Computer Management screen appears Click Disk Management at the left side 10 At the center of the screen right click on the E drive at Disk 1 or Disk 2 From the pop up menu select Format See Figure 6 45 FIGURE 6 45 Computer Management Screen Showing the Pop Up Menu and Format ...

Page 105: ...o 11 The Format E screen appears At Volume label give the volume a name Make sure that the Perform a quick format checkbox is checked See Figure 6 46 FIGURE 6 46 Format E Screen 12 The Format E warning dialog box appears Click OK See Figure 6 47 FIGURE 6 47 Format E Warning Dialog Box ...

Page 106: ...uration 13 The Computer Management screen appears The volume name file system and allocation unit size appear See Figure 6 48 for an MV U320 RX only FIGURE 6 48 Computer Management Screen Showing the Volume Name 14 Close the Computer Management screen The unit is ready for operations ...

Page 107: ...U160 Adaptec continue to adpu160m If Ultra2 Adaptec continue to aic78u2 If non Ultra2 Adaptec continue to aic78xx If LSI Symbios continue to symmpi If ATTO continue to express2 3 Continue to Parameters Device If this does not exist create it by doing the following Create a Parameters key by accessing Edit New Key and entering Parameter don t use quotation marks Create a Device key by accessing Edi...

Page 108: ...MV U320 R U320 RX_Ciprico Inc 7 1 Chapter 7 Problem Solving In this chapter Problem Solving Issues Answers 7 2 Frequently Asked Questions FAQs 7 4 ...

Page 109: ... a problem with the power supply frame or power supply module While it is rare the frame can fail Otherwise this is usually caused by a bad power supply module 1 Swap the power supply modules to determine if the problem follows the module or stays with that position on the frame 2 Contact Ciprico Inc technical support for further instructions LED s stuck on immediately on power up Indicates that a...

Page 110: ...lume Array powered off while writ ing Incorrect faulty cable Failed SFP Application failed to write properly Host computer locked up OS is corrupt Boot drive security is corrupt 1 Depends on the cause as listed the problems above 2 If all hardware OS drivers and array are verified good then data recovery software might be needed to get the data back 3 Contact Ciprico Inc technical sup port for fur...

Page 111: ...drives are used alternately in sequence This is done for several possible reasons a Gaining performance b Increasing reliability or c Increasing capacity What is spanning concatenation This is a technique where hard disk drives are used end to end i e where one fills up the data continues on to the next This is strictly done for capacity and has no gains in either speed or reliability What is mirr...

Page 112: ... the missing number 0 1 1 0 2 which is even so the missing number must be 1 in order to make that formula add up to an odd To do RAID 3 requires a minimum of 3 disks the 4210 uses two sets of 5 The reason you couldn t use two disks is that you would be mirroring with the 2nd drive in the mirror being the inverted version of the first What is RAID 5 RAID 5 is the same as RAID 3 except instead of ha...

Page 113: ... array Defragmenting software is not recommended The best way to defragment the array is to back it up reformat restripe it then restore the backup What is journaling and should I use it Journaling is where the computer in the background logs all disk transactions such as file open file write file read file close In the event of volume corruption this journal is easy for recovery programs to find ...

Page 114: ...nce In this chapter Disk Drive Module Replacement 8 2 Power Off the Host Computer and MediaVault Unit 8 2 Remove the Front Panel MV U320 R 8 3 Remove the Front Panel MV U320 RX 8 5 Remove the Disk Drive Module 8 6 Install and Rebuild a Disk Drive Module 8 7 ...

Page 115: ...t Unit see below 2 Remove the Front Panel see page 8 3 3 Remove the Disk Drive Module see page 8 6 4 Install and Rebuild a Disk Drive Module Rebuild the disk drive module depending on whether the disk drive failed in RAID 0 mode see page 8 8 or RAID 3 mode see page 8 8 Power Off the Host Computer and MediaVault Unit Before removing and replacing any components from the MV U320 R or MV U320 RX perf...

Page 116: ...l is attached to the chassis by four snap pins To remove the front panel 3 Grabbing the bottom edge of the front panel use your index and middle finger to pull the front panel forward and un snap it from the pins 4 Continue to pull forward to remove the front panel from the MV U320 R FIGURE 8 1 Front Panel Partially Removed MV U320 R ...

Page 117: ...Maintenance MediaVault U320 R U320 RX User Manual 8 4 MV U320 R MV U320 RX_Ciprico Inc FIGURE 8 2 Front Panel Fully Removed MV U320 R ...

Page 118: ...e front panel is attached to the chassis by four snap pins To remove the front panel 1 Locate the finger slot See Figure 8 3 2 Use your index and middle finger to pull the front panel forward to un snap it from the pins FIGURE 8 3 The Finger Slot at the Front Panel of the MV U320 RX Finger slot for removing the front panel ...

Page 119: ...ing light next to it 2 Shutdown the host computer and turn off the MV U320 R or MV U320 RX 3 Push down on the button of the disk drive to be removed The handle pops up automatically 4 Lift the handle while pulling forward on the disk drive See Figure 8 4 FIGURE 8 4 Handle and Button on a Disk Drive Module MV U320 R shown 5 Perform the install and rebuild process See page 8 8 Handle Button ...

Page 120: ...ently insert the new disk drive module into the bay 2 Push down on the handle while pushing the disk drive module inwards until a click is heard 3 Reinstall the front panel of the MV U320 R MV U320 RX 4 Apply power to the MV U320 R MV U320 RX the beeps should no longer be heard 5 Apply power to the host computer Format partition stripe the array using the procedures described in Chapter 6 Configur...

Page 121: ...l be illuminated 1 Power up the MV U320 R MV U320 RX only The series of 3 sets of beeps are heard 2 When a continuous tone is heard quickly press the MODE SET button at the back of the MV U320 R MV U320 RX once The continuous tone is silenced 3 Remove the replacement disk drive module from its protective anti static bag Save the bag for returning the defective disk drive module 4 Gently insert the...

Page 122: ...ebuild time is approximately 16 5 Gbytes minute that is it takes approximately 60 minutes to rebuild 1TByte NOTE The service LED stays illuminated and the RAID 3 LED blinks After the rebuild process is finished the drive LEDs and service LED go off 9 As a precaution after the rebuild reconstruction process is finished power down the array 10 Power up the array 11 Power up the host computer ...

Page 123: ...MV U320 R MV U320 RX_Ciprico Inc A 1 APPENDIX A Product Information In this chapter Specifications A 2 Model Numbering A 3 Video Resolution Data A 4 RAID Compatibility A 5 ...

Page 124: ... 20 lbs 9 kg Current draw 117 VAC Start up 1 0A 117W Seek 0 6A 75W Idle 0 4A 47W Current draw 220 VAC Start up 0 53A 117W Seek 0 34A 75W Idle 0 21A 47W TABLE A 2 Specifications for the MV U320 RX Specification Value or Range Physical dimensions 19 in wide x 7 in high x 12 25 in deep 482 6 mm wide x 177 8 mm high x 312 2 mm deep Power Auto switching 100 240 Vac 50 60 Hz Operating temperature 41 to ...

Page 125: ...able disk drives X Indicates that the unit is covertible from rack mount to desktop aaaa the capacity of the array in GB for 10TB models it shows 10TB SM Indicates that the array is single channel DM Indicates that the array is dual channel b When used indicates that a kit is included with the unit b Indicates product revision level For example MVU320R1250SMa indicates an MV U320 R 1 25TB capacity...

Page 126: ...n Data Rate Megabytes Sec DV DV25 3 7 DV 50 7 4 29 97 fps 20 29 97 fps 4 2 2 27 59 94 fps 120 59 94 fps 4 2 2 155 30p 110 30p 4 2 2 138 TABLE A 4 Video Resolution vs Hours per Terabyte Video Resolution Hours per Terabyte 1000 gigabytes DV DV25 75 1 DV 50 37 5 29 97 fps 13 9 29 97 fps 4 2 2 10 3 59 94 fps 2 3 59 94 fps 4 2 2 1 8 30p 2 5 30p 4 2 2 2 7 ...

Page 127: ...Mac Pro Intel based Apple Striped Partition RAID 0 RAID 0 mode 0 OS X Apple Disk Utility OK OK OK OK RAID 3 2K mode 1 OS X Apple Disk Utility OK not compatible OK not compatible RAID 3 mode 2 OS X Apple Disk Utility OK OK OK OK RAID 0 mode 3 OS X Apple Disk Utility OK OK OK OK RAID 3 2K mode 4 OS X Apple Disk Utility OK not compatible OK not compatible RAID 3 mode 5 OS X Apple Disk Utility OK OK O...

Page 128: ...AID 0 mode 0 Windows 2000 2003 XP OK OK RAID 3 2K mode 1 Windows 2000 2003 XP Basic Disk only no Dynamic Not compatible RAID 3 mode 2 Windows 2000 2003 XP OK OK RAID 0 mode 3 Windows 2000 2003 XP OK OK RAID 3 2K mode 4 Windows 2000 2003 XP Basic Disk only no Dynamic Not compatible RAID 3 mode 5 Windows 2000 2003 XP OK OK RAID 3 mode 8 Windows 2000 2003 XP OK OK RAID 0 mode 9 Windows 2000 2003 XP O...

Page 129: ...U 320 RXCiprico Inc B 1 APPENDIX B Compliance Statements In this chapter FCC Compliance Statement B 2 Industry Canada Compliance Statement B 3 CE Compliance Information B 3 European Union Compliance Statement B 4 ...

Page 130: ...tallation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined b...

Page 131: ...rmation The MediaVault product family conforms to EN55022 1998 CISPR 22 1997 Class B Limits and Methods of measurement of Radio Disturbance Characteristics of Information Technology Equipment L INFORMATION DE CONFORMITE DE LA CE La famille de produit de RAIDCore se conforme a EN 55022 1998 CISPR 22 1997 Classe B Limites et methodes de mesure des caracteristiques d interferences radiophoniques Mate...

Page 132: ...tandard EN55022 1998 Class B European Standard EN50081 1 1992 TuV Rheinland Compliance Statement Representative samples of the MediaVault U320 R and MediaVault U320 RX were tested and were found to be in compliance with Para 4 1 and 2 of the GPSG German Equipment and Product Safety Act TuV GS Certificate S 72051227 0001 was issued for the MediaVault U320 R and TuV GS Certificate S 72051229 0001 wa...

Page 133: ...MV U320 R U320 RX_Ciprico Inc C 1 APPENDIX C Updates In this chapter Firmware Updates C 2 ...

Page 134: ... made available to maintain compatibility with latest software releases correct problems or add new features If you are experiencing problems with the MediaVault you might want to go online and visit the Ciprico Inc Web site at http www ciprico com to check for any available firmware download for the MediaVault series products ...

Page 135: ...s chapter Limited Warranty D 2 Disclaimers of Warranty and Limitations of Remedy D 3 Inspection and Acceptance D 3 Advanced Replacement Option D 4 Inspection and Acceptance D 4 Return Parts Policy D 5 What Items to Return D 6 How to Return the Product D 7 Repaired Parts and Return Shipment D 7 ...

Page 136: ... prepaid by purchaser and c examination of such unit by Ciprico Inc discloses to its satisfaction that such defects have not been caused by normal wear misuse neglect improper installation repair alteration or accident Equipment accessories disk drives and similar items not manufactured by Ciprico Inc are subject only to adjustments as can be obtained from the original supplier by Ciprico Inc In n...

Page 137: ...ORT STRICT LIABILITY OR OTHERWISE SHALL BE AT CIPRICO INC S OPTION REPAIR REPLACEMENT OR REFUND OF THE PRICE PAID Inspection and Acceptance Customer shall inspect all shipments within forty eight 48 hours after arrival and notify Ciprico Inc in writing within two 2 days of any shortages or other failures to conform to the Agreement which are reasonably recoverable upon arrival including without li...

Page 138: ... advanced replacement and a Return Materials Authorization RMA number contact Ciprico Inc Inside Sales at 1 800 727 4669 Customer Responsibilities for MV U320 R or MV U320 RX Usage and Damage The customer is responsible for using the MV U320 R or MV U320 RX as it was designed manufactured and intended to be used The customer is responsible for Determining whether the MV U320 R or MV U320 RX is app...

Page 139: ...rly rate If the MV U320 R or MV U320 RX is suspected of malfunctioning or not performing as expected conduct Ciprico Inc Technical Support at 1 877 484 3797 extension 7 or through the Ciprico Inc Web site at http www ciprico com Provide the service support personnel with the following information MV U320 R or MV U320 RX model and serial number Return shipping address Daytime telephone number Descr...

Page 140: ...Inc warranty Do not return cables manuals etc A copy of the original invoice as a proof of purchase Mail the damaged MV U320 R or MV U320 RX and a copy of the invoice to Destination Address USA and Canada Ciprico Inc 7003 W Lake Street Suite 400 St Louis Park MN 55426 USA Other countries Return the MV U320 R or MV U320 RX to your dealer or retailer Contact them for instructions before shipping the...

Page 141: ...ponsible for the cost of insuring and shipping the MV U320 R or MV U320 RX to Ciprico Inc Damage that is incurred due to improper packaging and or transportation is not covered under the Ciprico Inc Limited Warranty Repaired Parts and Return Shipment When repairing the returned MV U320 R or MV U320 RX Ciprico Inc might replace defective or damaged parts with new or reconditioned parts Ciprico Inc ...

Page 142: ...entral Processing Unit The computational segment of a computer DMA Direct Memory Access A method of transferring data from a storage device to RAM without using CPU resources HBA Host Bus Adaptor An adaptor card that includes the I O logic software and processing to manage the transfer ofthat infor mation between the host system and devices con nected to it HDT HD Turbo A mode that uses the highes...

Page 143: ...t Array of Independent Drives A method for storing the same data in different places on multiple hard disks except for RAID 0 which does not have redundancy RTR Real Time RAID Allows RAID data to be identified and for disk failures to be corrected on the fly and without interrupting real time data flow SMART Self Monitoring Analysis and Reporting Technology A set of advanced diagnostics that monit...

Page 144: ...statement Industry Canada B 3 compliance statement TuV Rheinland B 4 components shipped with MV U320 R or MV U320 RX 3 3 current draw 117 Vac MV U320 R or MV U320 RX A 2 current draw 220 Vac MV U320 R or MV U320 RX A 2 customer responsibility for usage and damage D 4 D daisy chaining MV U320 R 4 10 daisy chaining MV U320 RX 4 12 damage checking for 3 4 data preservation drive failure 5 13 definiti...

Page 145: ...4 2 installation tower configuration 4 3 I O connections SCSI MV U320 R 4 6 I O connections SCSI MV U320 RX 4 8 K keeping shipping cartons 3 2 L labels safety warning 1 5 LED power on sequence 5 12 limitations of remedy D 3 limited warranty D 2 M Macintosh OS X partition format 6 3 maintenance disk drive module 8 2 MV U320 R or MV U320 RX about the unit 2 2 mode functions 5 13 mode change procedur...

Page 146: ...CSI connections 4 6 SCSI host adaptors 4 5 SCSI ID changing 5 16 SG list 6 46 single channel partitioning Macintosh OS 6 3 single channel partitioning Windows OS 6 26 specifications A 2 striping for two U320 R units or a single U320 RX unit Windows OS 6 35 T Technical Support for diagnostic port 4 14 temperature operating MV U320 R or MV U320 RX A 2 terminology definitions GL 1 tower configuration...

Page 147: ...Phone 1 877 484 3797 Fax 952 540 2402 Web www ciprico com P N 20050097 Rev A 01 08 Ciprico Inc 7003 W Lake Street Suite 400 St Louis Park MN 55426 USA ...

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