Section 8
Customer Assistance Information
Customer Assistance and Information
. . . . . . . . . . . 8-2
Customer Satisfaction Procedure . . . . . . . . . . . . . . . 8-2
Online Owner Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Customer Assistance for Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . 8-6
GM Mobility Reimbursement Program . . . . . . . . . . . 8-7
Roadside Assistance Program . . . . . . . . . . . . . . . . . . 8-8
Scheduling Service Appointments . . . . . . . . . . . . . 8-10
Courtesy Transportation Program . . . . . . . . . . . . . . 8-11
Collision Damage Repair . . . . . . . . . . . . . . . . . . . . . . 8-12
Reporting Safety Defects
. . . . . . . . . . . . . . . . . . . . . . . . 8-16
Reporting Safety Defects to the United States
Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
Reporting Safety Defects to General Motors . . . 8-17
Service Publications Ordering Information . . . . . 8-17
Vehicle Data Recording and Privacy
. . . . . . . . . . . . . 8-18
Event Data Recorders . . . . . . . . . . . . . . . . . . . . . . . . . 8-19
OnStar
®
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-20
Radio Frequency Identification (RFID) . . . . . . . . . 8-20
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 8-20
8-1
Summary of Contents for 2010 Colorado
Page 6: ...2 NOTES vi ...
Page 8: ...Instrument Panel Manual Transmission shown Automatic Transmission similar 1 2 ...
Page 30: ...2 NOTES 1 24 ...
Page 46: ...Put someone on it Get it up to speed Then stop the vehicle The rider does not stop 2 16 ...
Page 114: ...2 NOTES 2 84 ...
Page 222: ...2 NOTES 4 62 ...
Page 294: ...When you open the hood on the 5 3L engine you will see the following 6 14 ...
Page 394: ...6 114 ...
Page 413: ...Engine Drive Belt Routing 2 9L and 3 7L Engines 5 3L Engine 7 13 ...
Page 415: ...Maintenance Record cont d Date Odometer Reading Serviced By Services Performed 7 15 ...
Page 416: ...Maintenance Record cont d Date Odometer Reading Serviced By Services Performed 7 16 ...