15
Intelect Transport® Combo Therapy System
5.1 INTELECT TRANSPORT SYSTEM SOFTWARE ERROR MESSAGES (continued)
5 TROUBLESHOOTING
ERROR
CODE
ERROR
TYPE
DEFINITION
PROBABLE CAUSES
POSSIBLE REMEDY
ERROR MESSAGES (200-213) REQUIRING TECHNICAL ASSISTANCE (CONTINUED)
201
ERROR
Error Applicator not calibrated OK.
Could not calibrate Ultrasound Applicator
1.
Attempt to calibrate again
2.
Replace the Ultrasound Applicator with a known good
Ultrasound Applicator
3.
Replace Ultrasound Board
4.
Replace Control Board
202
ERROR
Timed out while saving the Ultrasound
Applicator Calibration Data.
Could not save the Calibration Data to the
Ultrasound Applicator
1.
Replace the Ultrasound Applicator with a known good
Ultrasound Applicator
2.
Replace Ultrasound Board
3.
Replace Control Board
203
ERROR
Error reading Protocol.
Error reading a Protocol from the EEPROM
Restore Factory Settings, restore Factory Protocols and
rebuild all User Protocols
204
205
206
207
208
ERROR
ERROR
ERROR
ERROR
ERROR
Main Software Flash Erase Error
Main Software Flash Echo
Main Software CRC Error
Main Software Program Flash Error
Main Software Acknowledge Error
Stim Main Software upgrade Error
Stim Main Software upgrade Error
Stim Main Software upgrade Error
Stim Main Software upgrade Error
Stim Main Software upgrade Error
1.
Replace appropriate Stim Board
2.
Replace Control Board
209
ERROR
Software CRC Acknowledge Error.
Software upgrade Error
Replace Control Board
210
211
212
213
214
ERROR
ERROR
ERROR
ERROR
ERROR
Channel Software Flash Erase Error
Channel Software CRC Error
Channel Software Program Flash Error
Channel Software Acknowledge Error
Channel Software CRC Acknowledge Error
Stim Channel Software upgrade Erro.
Stim Channel Software upgrade Error
Stim Channel Software upgrade Error
Stim Channel Software upgrade Error
Stim Channel Software upgrade Error
1.
Replace appropriate Stim Board
2.
Replace Control Board
CRITICAL ERRORS (300-314) DEMANDING TECHNICAL SERVICE
300
CRITICAL ERROR
Unit CFG Critical Error
Error communicating with Stim Board on Powerup
1.
Replace appropriate Stim Board
2.
Replace Control Board
301
CRITICAL ERROR
No Stim Board Critical Error
Error detecting Stim Board on Powerup
1.
Replace appropriate Stim Board
2.
Replace Control Board
302
CRITICAL ERROR
No Ultrasound Board Critical Error
Error detecting Ultrasound Board on Powerup
1.
Replace Ultrasound Board
2.
Replace Control Board
303
CRITICAL ERROR
EEPROM Critical Error
Error reading EEPROM on Powerup.
Replace Control Board
304
305
306
307
308
309
CRITICAL ERROR
CRITICAL ERROR
CRITICAL ERROR
CRITICAL ERROR
CRITICAL ERROR
CRITICAL ERROR
Ultrasound Board Critical Error
Ultrasound Board Write Critical Error
Ultrasound Board Read_Write Critical Error
Ultrasound Board Reset Critical Error
Ultrasound Board Read Critical Error
Ultrasound Board Calibration Critical Error
Error communicating with the Ultrasound Board
Error communicating with the Ultrasound Board
Error communicating with the Ultrasound Board
Ultrasound Board Reset Error
Error communicating with the Ultrasound Board
Error calibrating Ultrasound Board
1.
Replace Ultrasound Board
2.
Replace Control Board
CRITICAL ERRORS (300-314) DEMANDING TECHNICAL SERVICE
310
311
312
313
314
315
316
CRITICAL ERROR
CRITICAL ERROR
CRITICAL ERROR
CRITICAL ERROR
CRITICAL ERROR
CRITICAL ERROR
CRITICAL ERROR
Stim Board Write Critical Error
Stim Board Bad Data Read Critical Error
Stim Board Main UP Reset Critical Error
Stim Board Channel 1 UP Reset Critical Error
Stim Board Channel 2 UP Reset Critical Error
Stim Board Reset Critical Error
Stim Powerup Test Failed Critical Error
Error communicating with Stim Board
Error communicating with Stim Board
Error communicating with Stim Board
Error communicating with Stim Board
Error communicating with Stim Board
Stim Board Reset Error
Stim Board failed its Self Test on Powerup
1.
Replace appropriate Stim Board
2.
Replace Control Board
5.1 INTELECT TRANSPORT COMBO THERAPY SYSTEM ERROR MESSAGES (CONTINUED)
In the event that an Error message or Warning appears beginning with a 2 or 3, immediately stop all use of the unit and contact the dealer or Chattanooga
Group for service. Errors and Warnings in these categories indicate an internal problem with the unit that must be tested by Chattanooga Group or a Field
Service Technician certified by Chattanooga Group before any further operation or use of the unit. Use of a unit that indicates an Error or Warning in these
categories may pose a risk of injury to the patient, user, or may cause extensive internal damage to the unit.
