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12.2 Troubleshooting schematic
If any issue is not described below, please consult the corresponding
section in this manual. If the suggested actions below still do not solve
your issue, please contact you Car-O-Liner distributor.
Bluetooth Communication Issues
Unable to find/connect to the
PointX Bluetooth device
1. Make sure that PointX is on.
2. Try to locate PointX using
another PC or Device with
Bluetooth.
2a If still not visible, contact
support.
2b If visible on another device,
consult the Bluetooth Installation
Guide on the Vision PointX
Installation CD
3. Still no success, try another
Bluetooth dongle.
The Vision2 PointX PC software
does not connect to the PointX
even though the PC software is
in measuring mode and I have
successfully paired my PointX
device with the PC.
1. Verify your COM Port
settings in Vision2 PointX.
Consult the Bluetooth
Installation Guide on the Vision
PointX Installation CD
2. Turn off PointX. Close
Vision2 PointX. Then first turn
on the PointX and then launch
the Vision2 PointX Software
again.
Bluetooth connection is unstable
Make sure to use the high power
USB Bluetooth dongle that was
included with the PointX, or any
other high power “Class 1” USB
Bluetooth dongle.
Built in Bluetooth radios/devices
