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2000 2000 2000 2000

CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002

7-63

CHAPTER 7 TROUBLESHOOTING

##101 [TX/RX]The modem speed of the machine does not match that of the other

party

##102 [TX]

Fallback is not possible

The line condition is poor, and the other party cannot receive TCF correctly.

1. Increase the transmission level so that the other party may receive TCF cor-

rectly.

2. Adjust the NL equalizer so that the other party may receive TCF correctly.

An echo has caused a malfunction.

1. Using a manual call, press the Start button after hearing the 1st DIS from the

other party.

2. To prevent response to the 1st DIS from the other party, put a relatively long

pause to the telephone number when registering an auto-dialing number.

3. Ask the operator of the other party to provide echo remedy 1.

4. Ask the operator of the other party to decrease the transmission level so that the

other party will not receive an echo.

##103 [RX]

EOL cannot be detected for 5 sec (15 sec if CBT)

The line condition is poor, and the image signal cannot be received correctly.

1. Ask the operator of the other party to increase the transmission level so that the

image signal may be received correctly.

2. Ask the operator of the other party to decrease the transmission start speed.

3. Adjust the NL equalizer so that the image signal may be received correctly.

The machine malfunctioned because of an echo of CFR.

1. Provide echo remedy 2.

2. Decrease the transmission level so that an echo of transmitted CFR will not be

received.

The modem speed of the machine does not match that of the other machine.

The modem speed is part of machine specifications, and there is no remedy.

In the case of transmission, the speed for fallback does not match that of the other

party.

1. Increase the transmission level so that the other party may receive TCF cor-

rectly.

2. Adjust the NL equalizer so that the other party may receive TCF correctly.

3. Provide echo remedy 1.

4. Using a manual call, press the Start button after hearing the 1st DIS from the

other party.

5. To prevent response to the 1st DIS from the other party, put a relatively long

pause to the telephone number when registering an auto-dialing number.

6. Ask the operator of the other party to decrease the transmission level so that the

other party will not receive an echo.

Cause:

Remedy:

Cause:

Remedy:

Cause:

Remedy:

Cause:

Remedy:

Cause:

Remedy:

Cause:

Remedy:

Summary of Contents for SmartBase 1270D

Page 2: ...hanges in the contents of this manual over a long or short period Canon will issue a new edition of this manual The following paragraph does not apply to any countries where such provisions are incons...

Page 3: ...oid electric shocks or problems Indicates an item requiring disconnection of the power plug from the electric outlet Indicates an item intended to provide notes assisting the understanding of the topi...

Page 4: ...2 Using the Machine control panel user mode service mode Chapter 3 Installation site requirements installation procedure work for reloca tion Chapter 4 Operation mechanical system by function principl...

Page 5: ...vel is High is expressed as being 1 while a single whose level is Low is expressed as being 0 the level of voltage how ever varies from circuit to circuit The machine uses CPUs whose internal mechanis...

Page 6: ...his service manual covers the models shown in the following table Be sure to have a good understanding of the difference from model to model before referring to this manual Model SmartBase PC1210D Sma...

Page 7: ...arts 1 13 2 1 ExternalView 1 13 2 1 1 Body ADF type 1 13 2 1 2 Body copyboard type 1 14 2 1 3 ADF if equipped with ADF functions 1 16 2 2 Cross Section 1 17 2 2 1 Body 1 17 2 2 2 ADF if equipped with...

Page 8: ...he Counter Readings 2 55 3 15 Generating a Report 10 REPORT 2 55 3 16 Downloading 11 DOWNLOAD 2 55 3 17 Clearing 12 CLEAR 2 56 3 18 ROM Indication 13 ROM 2 56 3 19 Resetting the Contact Sensor Positio...

Page 9: ...e 4 16 5 Pickup Feeding Delivery System 4 17 5 1 Outline 4 17 5 2 Pickup Operation 4 18 5 2 1 Pickup from the Cassette 4 18 5 2 1 1 Outline 4 18 5 2 1 2 Retry Pickup 4 19 5 2 1 3 Detecting the Size of...

Page 10: ...mage Processor PCB 5 17 2 2 2 Removing the Analog Processor PCB 5 17 2 2 3 Removing the Sensor PCB 5 20 2 2 4 Removing the DC Controller PCB Power Supply PCB 5 21 2 2 5 Removing the Printer Controller...

Page 11: ...Removing the Registration Roller Unit 5 45 2 7 Fixing System 5 47 2 7 1 Removing the Fixing Assembly 5 47 2 7 2 Removing the Fixing Film Unit Fixing Pressure Roller 5 49 2 7 3 Removing the Delivery Se...

Page 12: ...ice Visit ADF 6 7 4 4 1 Original Pickup Roller 6 7 4 4 2 Original Separation Roller 6 7 4 4 3 Original Separation Pad 6 7 4 4 4 ADF Registration Roller 6 7 4 4 5 Original Feed Roller 6 7 4 4 6 Origina...

Page 13: ...lack vertical lines 7 25 3 1 5 The output is foggy horizontally 7 26 3 1 6 The output has fuzzy black horizontal lines 7 26 3 1 7 The output has black lines vertical 7 27 3 1 8 The output has black li...

Page 14: ...Timer No 11 of Service Soft Switch 3 NUMERIC param 7 53 4 5 3 6 RTN Signal Transmission Condition No 02 03 and 04 of Service Soft Switch 3 NUMERIC param 7 53 4 5 3 7 Echo Remedy 7 53 4 5 3 8 Echo Pro...

Page 15: ...nd Functions of Electrical Components 7 98 6 2 1 Solenoids Motors Fans 7 98 6 2 1 1 Body 7 98 6 2 1 2 ADF if equiped with ADF functions 7 99 1 General Timing Chart A 1 2 General Circuit Diagram A 3 3...

Page 16: ......

Page 18: ......

Page 19: ...p ADF standard type copyboard standard type Fixed LED CIS contact sensor OPC drum 30 mm dia Item Reproduction Charging Exposure Copy density adjustment Development Pickup Transfer Separate Cleaning Fi...

Page 20: ...ge width Specifications Sheet book 3 D object 2 kg max A4 297 210 mm 11 7 8 3 LGL 356 216 mm 14 0 8 5 2R2E 1 1 000 1 0 500 1 0 707 1 1 414 1 2 000 50 to 200 1 increments 8 5 sec after plug in 1 0 sec...

Page 21: ...opy start Jam recovery Auto clear Date time set Weekly timer Toner level detection Cassette paper level detection LGL size detection Specifications Yes Yes text text photo photo Yes Yes Tracing paper...

Page 22: ...60Hz QTJxxxx QTKxxxx TTGxxxx TTHxxxx UGAxxxx UHAxxxx UIAxxxx ULAxxxx UUKxxxx UUMxxxx UUUxxxx UUVxxxx UUWxxxx UUXxxxx UUYxxxx UUZxxxx 780 W or less 16 Wh approx reference only 280 Wh approx reference...

Page 23: ...pying speed is indicated assuming that the paper size setting is correct The machine performs 3 step copying speed reduction control designed to prevent crack ing of the fixing heater otherwise possib...

Page 24: ...inal in the original tray so that the side with the curling is the trailing edge Items Pickup Original type Original size Original orientation Original position Original processing mode Original readi...

Page 25: ...rol protocol ITU T T 30 binary protocol ECM protocol Modulation method G3 image signals ITU T V 27ter 2 4kbps 4 8kbps ITU T V 29 7 2kbps 9 6kbps ITU T V 17 14 4kbps 12kbps TC9 6kbps TC7 2kbps G3 proce...

Page 26: ...s mm Ultrafine 406 4 dpi 16 dots mm Interpolated Vertical Standard 97 79 dpi 3 85 lines mm Fine 195 58 dpi 7 7 lines mm Superfine Ultrafine 391 16 dpi 15 4 lines mm Scanning density adjustment Light S...

Page 27: ...o CI None Answering machine connection Yes Telephone answering priority type CNG detection DPRD Yes Polling Polling transmission None Polling reception Receives from a fax in automatic transmission mo...

Page 28: ...l Numeric button redial function max 120 digits Delayed transmission Locations Max 122 One touch 12 Coded speed dial 100 Numeric button 10 No of reseruation Max 20 Broadcast transmission Locations Max...

Page 29: ...t Counter report Print spec report Transmitting terminal identification Items Time telephone No max 20 digits senders ID address number of transmitted pages max 3 digits Address Can be registered with...

Page 30: ...ayed transmission and broadcast transmission image data activity management report Backup IC 8 Mbyte SDRAM Backup coding method JBIG Backup battery Rechargeable vanadium lithium battery 3 0V DC 50 mAh...

Page 31: ...dy ADF type 1 2 5 6 7 8 9 10 11 12 3 4 F01 201 01 1 Reader unit slide lever 2 Reader unit 3 White sheet 4 White roller 5 Copyboard glass 6 Control panel 7 Cassette 8 Delivery tray 9 Power cord connect...

Page 32: ...0DREV 1MAR 2002 2 1 2 Body copyboard type 1 2 4 5 6 7 3 8 10 9 F01 201 02 1 Reader unit slide lever 2 Reader unit 3 Copyboard cover 4 Copyboard glass 5 Control panel 6 Cassette 7 Delivery tray 8 Power...

Page 33: ...R 1 PRODUCT OUTLINE COPYRIGHT 2002CANONINC 2000200020002000 CANONSmartBasePC1210D 1230D 1270DREV 1MAR 2002 1 2 3 4 5 F01 201 03 1 Cartridge cover 2 Cartridge 3 Manual feed tray 4 Right door 5 Shipping...

Page 34: ...1 16 COPYRIGHT 2002CANONINC 2000200020002000 CANONSmartBasePC1210D 1230D 1270DREV 1MAR 2002 2 1 3 ADF if equipped with ADF functions 4 3 2 1 F01 201 04 1 Original placement area 2 Open close cover 3 D...

Page 35: ...d 3 Laser scanner motor unit 4 Laser unit 5 Reflecting mirror 6 Cartridge 7 Reader unit 8 Registration shutter 9 Manual feed pickup roller 10 Manual feed tray 11 Right door 12 Vertical path roller 13...

Page 36: ...3 4 5 6 7 8 9 10 11 12 13 14 F01 202 02 1 Slide guide 2 Open close cover 3 Original pickup roller 4 Original separation roller 5 Original delivery tray 6 Original delivery roller 7 Delivery external...

Page 37: ...s used under normal conditions 3 1 2 CDRH Requirements The Center for Devices and Radiological Health CDRH of the US Department of Health and Human Services put into force a set of requirements with a...

Page 38: ...t the laser beam are identified using the following label The laser scanner unit of this model cannot be adjusted in the field FAX COPY 1 2 3 4 5 6 7 8 9 0 01 02 03 04 05 06 07 08 09 10 11 12 Ene rgy...

Page 39: ...oner into contact with vinyl material as they are likely to react against each other Do not throw toner into fire It may explode 3 3 Storing and Handling the Cartridge Whether it is left packed or unp...

Page 40: ...C and will deteriorate if exposed to strong light It is also used to hold toner inside it Be sure to advise the user to be fully careful when storing and handling the cartridge The cartridge must alwa...

Page 41: ...When Handling the Cartridge a When fitting the cartridge to the machine on if white spots start to occur in copy images caused by decreasing toner hold the cartridge level as shown in F01 303 01 and r...

Page 42: ...de the machine when moving the machine Be sure to put the cartridge in its protective bag or wrap it in thick cloth to avoid light g Do not place the cartridge near a CRT display disk drive or floppy...

Page 43: ...esignated place Do not throw a cartridge used or not used into fire It may burst or ex plode Memo If the photosensitive drum is exposed to 1500 lux general light for 5 min and then left alone for 5 mi...

Page 44: ......

Page 46: ......

Page 47: ...s Key Press it to bring up the user mode menu for making various settings and registering items The key flashes when the machine is in user mode menu and goes OFF in re sponse to a press 2 LCD Use it...

Page 48: ...r or when entering a fax telephone number 13 Keypad Use it to enter a copy count or a value for Zoom or when entering a fax telephone num ber 14 Key Press it to generate a tone signal from a dial puls...

Page 49: ...e from a dial circuit Press it to enter a symbol when register ing a telephone number 2 D T Key 1 Press it to use a D T function 3 R Key 1 Press it to use an R function 4 Function Key 2 Press it to us...

Page 50: ...Key 2 Use it to delete a single character input 12 Space Key 2 Press it to put a space in a telephone number or a string of characters 13 Book Send Key 2 Press it to transmit multiple originals using...

Page 51: ...t arrow key to make menu settings or increase de crease a value press the OK key to store the selected input The user mode menu is constructed as follows 1 COMMON SETTINGS 1 DEFAULT SETTINGS 1 COPY FA...

Page 52: ...ON VOLUME1 3 ERROR ONLY VOLUME1 3 OFF 6 SCANNING END TONE ON VOLUME1 3 ERROR ONLY VOLUME1 3 OFF 7 CALLING VOLUME ON VOLUME1 3 OFF 8 LINE MONITOR VOL ON VOLUME1 3 OFF 4 MP TRAY PAPERSIZE OFF MP PAPERS...

Page 53: ...5 FOLIO FOOLSCAP 6 PRINT EXPOSURE 5 settings 7 MP PAPERTYPE PLAIN PAPER TRACING PAPER TRANSPARENCY SPECIAL PAPER 1 SPECIAL PAPER 2 8 HIGH COPY MODE ON OFF 9 TONER SAVER MODE ON OFF 10 PRT FEED INTERVA...

Page 54: ...10D 1230D 1270DREV 1MAR 2002 2 8 2 COPY SETTINGS 1 STD IMAGEQUALITY TEXT ORIGINAL TEXT PHOTO PHOTO 2 STANDARD EXPOSURE AUTO MANUAL 9 settings 3 STD ZOOM RATIO 50 200 4 STANDARD COPY QTY 01 99 5 AUTO S...

Page 55: ...ER 2 USING THE MACHINE 3 FAX SETTINGS 1 1 USER SETTINGS 1 TEL LINE SETTINGS 1 USER TEL NO 2 TEL LINE TYPE TOUCH TONE ROTARY PULSE 3 TX START SPEED 14400bps 9600bps 7200bps 4800bps 2400bps 4 RX START S...

Page 56: ...ERMINAL ID ON 1 TTI POSITION OUTSIDE IMAGE INSIDE IMAGE 2 TEL NUMBER MARK FAX TEL OFF 4 DENSITY CONTROL LIGHT STANDARD DARK 5 PROG 1 TOUCH KEY 01 12 USE 1 REPORT 2 DELAYED TX 3 FAX MONITOR 4 MEMORY RE...

Page 57: ...OR ONLY REPORT WITH TX IMAGE ON OFF OUTPUT YES REPORT WITH TX IMAGE ON OFF 2 RX REPORT OUTPUT NO PRINT ERROR ONLY OUTPUT YES 3 ACTIVITY REPORT ON OFF 3 TX SETTINGS 1 ECM TX ON OFF 2 PAUSE TIME 01 15SE...

Page 58: ...FAILED TX OFF ON 5 TIME OUT ON OFF4 RX SETTINGS 4 RX SETTINGS 1 ECM RX ON OFF 2 FAX TEL OPT SET 1 RING START TIME 00 30SEC 2 F T RING TIME 10 60SEC 3 F T SWITCH ACTION RECEIVE DISCONNECT 3 INCOMING R...

Page 59: ...1 RX REDUCTION ON 1 RX REDUCTION AUTO SELECTION FIXED REDUCTION 97 95 90 75 2 SELECT REDUCE DIR VERTICAL ONLY HORIZ VERTICAL OFF 2 TONER SUPPLY LOW KEEP PRINTING RX TO MEMORY 6 SYSTEM SETTINGS 1 FAX D...

Page 60: ...S 1 6 SYSTEM SETTINGS 3 COUNTRY SELECT 2 UK GERMANY FRANCE ITALY SPAIN HOLLAND DENMARK NORWAY SWEDEN FINLAND AUSTRIA BELGIUM SWITZERLAND PORTUGAL IRELAND GREECE LUXEMBOURG HUNGARY CZECH RUSSIA SLOVENI...

Page 61: ...12 1 TEL NUMBER ENTRY 2 NAME 3 OPTIONAL SETTING ON 1 TX TIME SETTING 2 TX TYPE REGULAR TX SUBADDRESS TX POLLING RX OFF 2 CODED SPD DIAL 00 99 1 TEL NUMBER ENTRY 2 NAME 3 OPTIONAL SETTING ON 1 TX TIME...

Page 62: ...INGS 1 DATE TIME SETTING 2 AUTO CLEAR ON AUTO CLEAR TIME 1 9MIN OFF 3 ENERGY SAVER ON ENERGY SVR TIME 03 30MIN OFF 4 DAILY TIMER SET 1 SUN 2 MON 3 TUE 4 WED 5 THU 6 FRI 7 SAT 5 DATE SETUP YYYY MM DD M...

Page 63: ...2 17 CHAPTER 2 USING THE MACHINE 7 PRINT LISTS 1 USER DATA 2 SPEED DIAL LIST 1 1 1 TOUCH LIST 1 NO SORT 2 SORT 2 CODED DIAL LIST 1 NO SORT 2 SORT 3 1 TOUCH DETAIL 1 NO SORT 2 SORT 4 CODED DETAIL 1 NO...

Page 64: ...1 Coded speed dial list 1 Coded speed dial list detail 1 Group dial list 1 Docement memory list 1 Activity report 1 Operation Select a report in the user mode menu 2 1 of Chapter 2 Or select fax mode...

Page 65: ...Memory clear list Settings Make output settings for auto generation under 2 REPORT SETTINGS in 3 FAX SET TINGS of the user mode menu First enable 2 TX REPORT under 2 RE PORT SETTINGS of 3 FAX SETTINGS...

Page 66: ...51 07 30 13 53 07 30 13 54 13 59 13 51 07 30 2001 17 52 FAX 001 MEMORY FILES DELETED TX RX NO MODE DESTINATION TEL ID PGS SET TIME ST TIME MEMORY CLEAR REPORT F02 202 01 TX RX NO MODE DESTINATION TEL...

Page 67: ...se it to enter a numerical parameter for various functions related to the FAX TEL switch over 4A SPECIAL Do not change 4B NCU Do not change This item is set in conjunction with the setting of 5 TYPE s...

Page 68: ...se it to generate a report on various service data 11 DOWNLOAD not used 12 CLEAR data initialization mode setting Use it to initialize various data by selecting a specific item 13 ROM ROM control Use...

Page 69: ...I CE MODE 1 0 0 1 TE XT COMONN SE T T I NGS 3 Selecting a Menu Item Press the Left or Right Arrow key 4 Press the OK key 5 Registering Setting Data Enter the data using the keypad and press the OK key...

Page 70: ...trol network connection setting echo remedy setting communication fault remedy setting standard function DIS signal setting read conditions setting not used not used not used remote control operating...

Page 71: ...SERVICEMAN 1 SERVICEMAN 2 OFF 0dBm 1dBm 2dBm 14dBm 15dBm not used not used not used not used NL equalizer setting line monitor setting transmission level setting not used not used pseudo CI signal fr...

Page 72: ...RBTtransmission pseudo RBT signal pattern ON time setting pseudo RBT signal pattern OFF time short setting pseudo RBT signal pattern OFF time long setting pseudo CI signal pattern ON time setting pse...

Page 73: ...DENMARK NORWAY HOLLAND BELGUIM AUSTRALIA FINLAND N Z ITALY SPAIN PORTUGAL IRELAND HONG KONG MALAYSIA HUNGARY SAF KOREA CHINA GERMAN FRANCE SINGAPORE CZECH SLOVENIA CANADA ASIA POLAND EUROPE2 STANDARD...

Page 74: ...28 4C ISDN Not used 5 TYPE Use it to select a specific country region from the list so that the settings under 1 through 4 will comply with the communications standards of the selected country region...

Page 75: ...ing 1 Bit SW 2 SLICE 3 GAMMA 4 Numeric 5 LUT 1 fno 6 LUT 2 adj 7 CCD 8 MODEL not used F02 303 05 Memo To select the SW number in 1 SSSW of 7 PRINTER use Paper Select key and Enlarge Reduce key To sele...

Page 76: ...er indication scan counter indication cassette pickup counter indication not used not used not used manual feed tray pickup counter indication ADF pickup counter indication machine total jam counter i...

Page 77: ...initialization communications control report initialization not used not used not used counter initialization not used not used total data initialization image processor PCB ROM version indication ima...

Page 78: ...list not used not used not used not used not used user setting restriction 1 output output do not impose 0 do not output do not output impose Factory setting 0 0 0 Bit 0 Use it to specify whether or n...

Page 79: ...on after an error has occurred e g running out of paper If set to 1 the machine will generate a memory clear list and enters standby state when the image data is cleared and the power is turned on If...

Page 80: ...00 bps modem signal If an error occurs often because of a line condition at time of transmission set it to 1 If set to 1 unmodulated carrier will be transmitted as a sync signal before transmission of...

Page 81: ...not be detected before dialing or if the loop current is cut during or transmission the line is released Bit 1 In automatic recieving CI frequency check can be selected If Yes is selected the upper an...

Page 82: ...occurs When set to 1 only high speed image signals will be received after the transmission of the CFR signal Bit 4 Use it to select the length of time during which low speed signals are ignored after...

Page 83: ...ot prohibit declare Factory setting 0 0 0 0 Bit 1 Use it to specify inch meter conversion in sub scanning direction for images read in text mode Bit 2 Use it to specify inch meter conversion in sub sc...

Page 84: ...ot used not used not used 1 3digits 0 2digits Factory setting 0 Bit 0 1 2 3 4 5 6 7 Function not used not used not used not used original read width not used not used not used 1 LTR 0 A4 Factory setti...

Page 85: ...th for transmission HT transmission 1 page time out length for re ception not used page timer setting by transmis sion reception 1 1 1 1 1 1 1 set 0 0 0 0 0 0 0 do not set Factory setting 0 1 0 0 0 0...

Page 86: ...4 3 2 1 0 0 1 1 0 0 1 0 1 Bit time out length 8 min 16 min 32 min 64 min 7 1 1 1 1 6 5 4 3 2 1 0 0 1 1 0 0 1 0 1 Bit time out length 8 min 16 min 32 min 64 min 7 1 1 1 1 6 5 0 0 1 1 4 0 1 0 1 3 2 1 0...

Page 87: ...igured paper if 1 and 1 A B configured paper Bit 2 Use it to specify whether to convert an inch resolution into a metric resolution for images read at time of G3 transmission only in sub scanning dire...

Page 88: ...and Keypad Redial Key Is in Use bit1 0 0 0 0 1 1 1 1 bit2 0 0 1 1 0 0 1 1 bit2 0 1 0 1 0 1 0 1 bit3 Image and scanning direction subject to inch meter conversion do not execute inch meter conversion t...

Page 89: ...d not used not used not used Bit 0 Use it to select the number to be indicated on the report generated at the end of transmis sion Number of caller Select it to indicate the telephone number of the ca...

Page 90: ...not ask all parties generate Factory setting 0 0 0 0 Bit 2 Use it to specify whether or not to indicate a confirm message to prevent the user from mak ing a broadcast by mistake when entering an addre...

Page 91: ...the line condition at time of communication Memo The following error codes are associated with the line condition at time of transmission 100 101 102 104 201 281 282 283 750 755 765 774 779 784 789 T...

Page 92: ...des are associated with the line condition at time of transmission 100 101 102 104 201 280 281 282 283 284 750 752 754 755 757 759 760 762 764 765 767 769 770 772 774 775 777 779 780 782 784 785 787 7...

Page 93: ...switch over pseudo RBT signal pattern ON length pseudo RBT signal pattern OFF time length short pseudo RBT signal pattern OFF time length long pseudo CI signal pattern ON time length pseudo CI signal...

Page 94: ...ssion errors spanning several lines 2 If set to 15 a transmission error spanning 5 consecutive lines is identified as a burst error If any of these conditions is detected while an image signal is bein...

Page 95: ...time length between when the line is acquired and when the pseudo RBT is transmitted when making a fax tel switch over No 17 18 19 Use it to set a pattern of the pseudo RBT signal transmitted when ma...

Page 96: ...re collectively set in relation to the setting of 5 TYPE so that all values will comply with the communications standards of a specific country region 3 9 ISDN Setting 4C ISDN Not used 3 10 Country Re...

Page 97: ...change shading position adjustment 1 left right edge read start position adjustment book mode leading edge read start position adjustment book mode leading edge read start position ADF mode trailing e...

Page 98: ...specify whether or not to reduce the received image of an extra long original if it can be printed in divisions after reducing to the maximum reduction ratio 70 prohibit select it to divide and print...

Page 99: ...HE MACHINE 3 12 2 2 NUMERIC Param Setting Do not change the setting otherwise the machine may malfunction 3 12 3 3 PRINT COUNT Use it to indicate the number of prints 3 12 4 4 PRINT RESET Use it to re...

Page 100: ...e total counter 1 SERVICE2 service use total counter 2 TTL total counter COPY total copy counter PDL PRT print counter FAX PRT fax reception print counter RPT PRT report print counter SCAN scan counte...

Page 101: ...press the OK key to obtain a counter report 3 15 Generating a Report 10 REPORT The following is a list of the reports that may be generated showing particulars of each Item SERVICE SYSTEM SERVICE DAT...

Page 102: ...he system dump list Use it to clear the contents of the communications control re port not used not used not used Use it clear the counter data not used not used Use it to clear all settings registrat...

Page 103: ...0 SW14 00000010 00000010 00000010 00000010 00000010 00000010 00000010 SW15 00000000 00000000 00000000 00000000 00000000 00000000 00000000 SW16 00000011 00000011 00000011 00000011 00000011 00000011 000...

Page 104: ...00000010 00000000 00000010 00000000 00000010 00000010 SW15 00000000 00000000 00000000 00000000 00000000 00000000 00000000 SW16 00000011 00000011 00000011 00000011 00000011 00000011 00000011 SW17 0000...

Page 105: ...10 00000010 00000000 00000000 00000010 00000010 00000010 SW15 00000000 00000000 00000000 00000000 00000000 00000000 00000000 SW16 00000011 00000011 00000011 00000011 00000011 00000011 00000011 SW17 00...

Page 106: ...00000010 00000010 00000000 00000010 00000010 00000001 SW15 00000000 00000000 00000000 00000000 00000000 00000000 00000000 SW16 00000011 00000011 00000011 00000011 00000011 00000011 00000011 SW17 0000...

Page 107: ...000 00000000 SW12 00000010 00000010 00000010 SW13 00000000 00000000 00000000 SW14 00000010 00000010 00000010 SW15 00000000 00000000 00000000 SW16 00000011 00000011 00000011 SW17 00000000 00000000 0000...

Page 108: ...4 4 4 4 4 09 6 6 6 6 6 6 6 10 5500 5500 5500 5500 5500 5500 5500 11 3500 3500 3500 3500 3500 3500 3500 13 1300 1300 1300 1300 1300 1300 1300 15 120 120 120 120 120 120 120 16 2 2 2 2 2 2 2 17 100 100...

Page 109: ...4 4 4 4 3 09 6 6 6 6 6 6 6 10 5500 5500 5500 5500 5500 5500 5500 11 3500 3500 3500 3500 3500 3500 3500 13 1300 1300 1300 1300 1300 1300 1300 15 120 120 120 120 120 120 120 16 2 2 2 2 2 2 2 17 100 100...

Page 110: ...1 4 4 4 4 09 6 6 6 6 6 6 6 10 5500 5500 5500 5500 5500 3500 5500 11 3500 3500 3500 3500 3500 3500 3500 13 1300 1300 1300 1300 1300 1300 1310 15 120 120 120 120 120 120 120 16 2 2 2 2 2 2 2 17 100 100...

Page 111: ...4 4 4 4 4 09 6 6 6 6 6 6 6 10 4500 9000 5500 5500 5500 5500 5500 11 3500 3500 3500 3500 3500 3500 3500 13 1300 1300 1300 1300 1300 1300 1300 15 120 120 120 120 120 120 120 16 2 2 2 2 2 2 2 17 100 100...

Page 112: ...ASIA POLAND EUROPE2 3 NUMERIC Param 02 10 10 10 03 15 15 15 04 12 12 12 05 4 4 4 06 4 4 4 09 6 6 6 10 5500 5500 5500 11 3500 3500 3500 13 1300 1300 1300 15 120 120 120 16 2 2 2 17 100 100 100 18 0 0...

Page 113: ...CD Test 2 CCD TEST Use it to execute auto adjustment contact sensor LED intensity or original read position or to initialize the CCD read position parameter 3 PRINT Test 3 PRINT Use it to generate a t...

Page 114: ...p key and then the Additional Functions key 1 D RAM 1 4 TEST MODE 1 6 8 E111 2 CCD TEST 1 8 3 PRINT 0 9 3 PRINT disabled 3 1 WHITE 3 PRINT 3 2 BLACK 3 PRINT disabled 3 3 STRIPES 3 PRINT disabled 3 4 C...

Page 115: ...ELAY 1 000010 1 4 D ON RELAY 1 000001 1 5 R ON RELAY 2 000000000010 2 0 IPSEL2 ON RELAY 2 100000000000 2 1 NZ ON RELAY 2 010000000000 2 2 CI1 ON RELAY 2 001000000000 2 3 CI2 ON RELAY 2 000100000000 2...

Page 116: ...MAR 2002 2 70 4 2 FREQ 1 7 4 2 FREQ 462 Hz 4 2 FREQ 1100 Hz 4 2 FREQ 1300 Hz 4 2 FREQ 1500 Hz 4 2 FREQ 1650 Hz 4 2 FREQ 1850 Hz 4 2 FREQ 2100 Hz 4 4 G3 Tx 0 8 4 4 G3 Tx 300 bps 4 4 G3 Tx 2400 bps 4 4...

Page 117: ...G THE MACHINE 4 5 DTMF Tx TEST 4 5 DTMF Tx TEST 0 4 5 DTMF Tx TEST 1 4 5 DTMF Tx TEST 2 4 5 DTMF Tx TEST 3 4 5 DTMF Tx TEST 4 4 5 DTMF Tx TEST 5 4 5 DTMF Tx TEST 6 4 5 DTMF Tx TEST 7 4 5 DTMF Tx TEST...

Page 118: ...TER 2 USING THE MACHINE COPYRIGHT 2002CANONINC 2000200020002000CANONSmartBasePC1210D 1230D 1270DREV 1MAR 2002 2 72 4 6 TONE Rx 000 4 8 V 34 G3 Tx TEST 0 5 UP DOWN 5 AGING TEST not used not used F02 32...

Page 119: ...RG on DCVS on BSCT of BDOC NONE BDSC3 0 on on on on NCR Sts NCR None MLT on A4 TN on RS of JAM of HPS on RES of BCVS of NDFS of DLS0 on DLS1 on 6 4 ADF 6 6 SPEAKER FREQ 1 VOL 2 6 7 OPERATION PANEL 6 6...

Page 120: ...NC 2000200020002000CANONSmartBasePC1210D 1230D 1270DREV 1MAR 2002 2 74 8 BOOK TEST 1 8 8 1 BOOK FEED TEST P 0000 0000 8 2 BOOK ADJ P 0000 0000 8 3 CS POS ADJ ADF 8 4 8 5 BOOK TEST 8 6 BOOK TEST 8 7 CS...

Page 121: ...stop the check and indicate an error on the LCD 1 D RAM 6656K 1 D RAM 6656K Press 1 on the keypad Press the OK key 6656K indicates the total size of memory of the D RAM in bytes indicates the memory...

Page 122: ...l read position auto adjustment if equipped with ADF so as to adjust the contact sensor position used for reading with the ADF in use automatically See 1 3 4 2 of Chapter 7 7 on Keypad Press it to ini...

Page 123: ...llowing 2 types of test pat terns Do not use the others as they are especially designed for use by the factory and R D 2 on Keypad 3 2 Press it to generate BLACK which is a solid black print 6 on Keyp...

Page 124: ...o generate the G3 signal coming from the modem using the telephone line terminal and the speaker Use it to generate the DTMF signal coming from the modem us ing the telephone line terminal and the spe...

Page 125: ...1850 Hz 2100 Hz Keypad 0 1 2 3 4 5 6 7 8 Transmission speed 300 bps 2400 bps 4800 bps 7200 bps 9600 bps TC7200 bps TC9600 bps 12000 bps 14400 bps Memo The frequency and the output level of individual...

Page 126: ...5 Tonal DTMF Signal Reception Test A press on 6 on the keypad from the MODEM NCU Test menu selects the tonal signal DTMF signal reception 0 test In this signal the tonal signal DTMF signal received fr...

Page 127: ...eaker Executes an operation test on a specific sensor Executes an operation test on the ADF Executes an operation test on the speaker Executes an operation test on the LCD LED control panel keys Execu...

Page 128: ...eader unit slid to left 1 indicates the state of a specific sensor of the ADF Press 2 on the keypad HPS contact sensor home position sensor PS1 on contact sensor in home position of contact sensor not...

Page 129: ...press 10 originals in the ADF and press 8 on the keypad to execute reg istration arch auto adjustment only if equipped with ADF functions See 1 3 4 of Chapter 7 Speaker test 6 6 SPEAKER Use it to che...

Page 130: ...s will cause the screen to turn totally black LED Lamp Test A press on the Start key after the LCD test selects the LED lamp test turning all lamps in the control panel to go ON Control Key Test A pre...

Page 131: ...nce Fax Monitor Delayed Transmission Book Sending Clear Delete Space Tone Function Redial Pause Coded Dial Directory Receive Mode Fax Resolution D T R ABC DEF GHI JKL MNO PQRS TUV WXYZ F02 321 16 Key...

Page 132: ...n the key causes its corresponding character to go out A press on a 1 touch dial key causes its corresponding character to go out LCD test LED lamp test Control key test 1 Press the Start key 6 7 OPER...

Page 133: ...ess on the key from the FACULTY TEST menu executes the ESS Energy Save Stanby hereafter ESS test In the course of execution the test causes the machine to be in ESS mode causing all LEDs except the En...

Page 134: ...eport SYSTEM SERVICE DATA LIST SYSTEM DUMP LIST KEY HISTORY REPORT COUNTER REPORT PRINT SPEC REPORT T02 322 01 3 22 1 1 SYSTEM SERVICE DATA LIST The following shows the service soft switch settings an...

Page 135: ...2001 13 54 FAX 001 B4 B4 12000 12000 7200 FINE MR ECM 0 0 0 0 0 0 0 0 A3 A3 TC9600 4800 SUPER 0 0 0 0 0 MMR 0 LTR TC7200 2400 ULTRA 0 0 0 0 JBIG 0 LGL 0 1 2 3 4 5 10 6 7 8 9 F02 322 02 1 TX total num...

Page 136: ...it 1 00000000 01110111 00010001 00100011 00000001 10101011 11000001 bit56 bit57 00000001 00000001 00000100 00000000 00000000 bit96 Rx NSS TSI DCS PIX Tx NSF DIS CFR 1 LATEST 0793 2 0765 2 3 4 5 6 7 8...

Page 137: ...02 01 13 55 45 02 01 13 55 44 02 01 13 55 42 02 01 13 55 40 02 01 13 55 39 02 01 13 55 39 02 01 13 54 06 02 01 13 54 05 02 01 13 54 04 02 01 13 54 03 02 01 13 52 54 02 01 13 52 40 02 01 13 51 22 02 01...

Page 138: ...COUNTER REPORT The various counter readings are indicated 3 14 1 of Chapter 2 02 01 2001 13 58 FAX T0TAL SERVICE1 15 SERVICE2 15 TTL 15 COPY 1 PDL PRT 0 FAX PRT 0 RPT PRT 10 SCAN 1 JAM TTL 0 MISC WST...

Page 139: ...0038 CAPT 0005 18 READ ADJ PRM 3551 21 0025 23 0010 24 0045 25 0258 34 0050 35 0130 F02 322 06 3 22 2 Automatically Generated Reports The following reports are generated automatically Type of report E...

Page 140: ...0 MACHINE CODE 10011100 00000000 Rx bit 1 00000000 01110011 10011101 00100010 00000000 00000000 00000000 bit56 Tx bit 1 00000000 01100000 00011111 00100010 00000000 00000000 00000000 bit56 Rx NSS CSI...

Page 141: ...00 00000000 bit56 Tx bit 1 00000000 01110111 00010001 00100011 00000001 10101011 11000001 bit56 bit57 00000001 00000001 00000100 00000000 00000000 bit96 Rx NSS TSI DCS PIX Tx NSF DIS CFR 1 2 3 4 5 6 7...

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Page 145: ...iler humidifier and re frigerator 3 The site must not be near a source of fire or must not be subject to dust or ammonium gas Also avoid areas exposed to direct rays of the sun if necessary provide cu...

Page 146: ...s to the development of drops of water on a mental surface when it is brought from a cold to warm place This occurs as a result of rapid cooling of vapor in the air 2 2 Installation Procedure Install...

Page 147: ...t of the machine lift it out of the box 3 Remove the packing material plastic sheets securing members and tape 4 Remove the shipping screw Checks remarks Check to see that none of the following is mis...

Page 148: ...ANONSmartBasePC1210D 1230D 1270DREV 1MAR 2002 3 4 Actions 5 While pulling on the reader unit slide lever slide out the reader unit to the left 6 Open the cartridge cover 7 Store away the securing memb...

Page 149: ...e and take it out without removing its wrappings 2 Rock the cartridge left and right about 5 to 6 times to even out the toner inside 3 Detach the tab and pull out the tape slowly When doing so be sure...

Page 150: ...2002CANONINC 2000200020002000 CANONSmartBasePC1210D 1230D 1270DREV 1MAR 2002 3 6 Actions 4 Fully insert the cartridge in the direc tion of the arrow as indicated 5 Close the cartridge cover and put ba...

Page 151: ...MAR 2002 3 7 CHAPTER 3 INSTALLATION 2 5 Putting Paper in the Cassette Actions 1 Lift the paper cassette slightly and pull it out until it stops 2 Put paper in the cassette under the claw must indicate...

Page 152: ...PC1210D 1230D 1270DREV 1MAR 2002 3 8 2 6 Putting Paper in the Manual Feed Tray Actions 1 Open the manual feed tray 2 Slid out the auxiliary tray 3 Place the paper with the side to be cop ied onto faci...

Page 153: ...cables that comply with specifications of the machine USB cable specifications 5 m or shorter Parallel interface cable specifications 3 m or shorter Compliant to IEEE1284 for bi direc tional communic...

Page 154: ...es Actions 1 Place an original on the copyboard glass or in the ADF and select the cas sette or the manual feed tray as the source of paper then check the copied images Checks remarks 2 9 Connecting t...

Page 155: ...STALLATION 2 12 Setting the Printer Functions Actions 1 Install printer drivers and perform test printing from the PC to check the im ages Be sure that the PC envi ronment meets the require ments of t...

Page 156: ...ons 1 Press the Additional Functions key 2 Press the Left Right Arrow key to select 5 TIMER SETTING 3 Press the OK key 4 Check to make sure that 1 DATE TIME SETTING is indicated and press the OK key 5...

Page 157: ...s the OK key 5 Check to see that 1 TEL LINE SET TING is indicated and press the OK key 6 Press the Left Right key to select 2 TEL LINE TYPE 7 Press the OK key 8 Press the Left Right key to select TOUC...

Page 158: ...re no communication is under way with an external device 3 Check that the contact sensor is in home position and disconnect the power cord 4 Disconnect the interface cable and modular cable 5 Remove t...

Page 159: ...TALLATION 11 Open the ADF copyboard cover and place A4 LTR sheet on the copyboard glass then close the ADF copyboard cover 12 Tape the machine s covers in place so that it will not open in transit 13...

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Page 163: ...line The machine uses an indirect electrostatic method and is constructed as shown in F04 101 01 Copyboard glass Contact sensor Image processing block Laser scanner assembly Primary charging roller Cl...

Page 164: ...ssure The machine s image formation processes are as follow Step 1 Primary charging AC and negative DC Step 2 Laser exposure Step 3 Development AC and negative DC Step 4 Transfer positive DC Step 5 Se...

Page 165: ...e checked The machine is ready for a print command The machine starts up pro cess conditions and picks up paper for printing The DC controller PCB gen erates the BD0 signal and the image processor PCB...

Page 166: ...ntrol panel DC controller PCB Image processor PCB Control System Modular Jack PCB 1 NCU PCB 1 Printer Controller PCB System Used for Communication with External Devices Fixing System Analog processor...

Page 167: ...ensor detection Memory function ESS control Communication control block Speaker control 2 J403 J4030 J4020 J402 J401 J1 J2 J6 J103 104 J204 201 J315 J319 J320 J321 2 J301 302 J303 304 J404 J7 J8 Analo...

Page 168: ...other image processing thereby converting it to 600x600 dpi image signals VD0 VD0 It converts the analog image data from fax communication into 600x600 dpi image signals VD0 VD0 It uses a horizontal...

Page 169: ...rror is detected in the temperature of the heater it stops the power to the heater High Voltage Control Block The high voltage control block controls the high voltage for the primary charging roller d...

Page 170: ...number of times to check the presence absence of the cartridge when an AC bias is applied to the primary charging roller Toner Level Detection Mechanism While the machine is in wait state the toner l...

Page 171: ...ntrol ler PCB 1 3 2 8 Main Motor Scanner Motor Driver The main motor scanner motor is driven according to the drive signals from the DC con troller PCB 1 3 2 9 Printer Controller PCB The communication...

Page 172: ...the dial signals to the telephone line by way of the modular jack PCB Off Hook Detection Circuit An off hook state is detected with reference to the direct current flowing into the circuit occurring...

Page 173: ...The primary charging AC DC bias Transfer Cleaning Bias ON The developing AC DC bias goes ON The primary charging DC bias and developing AC DC bias go OFF The main motor and primary charging AC bias go...

Page 174: ...roller primary charging roller developing cylinder photosensitive drum transfer charging roller fixing pressure roller delivery roller The machine uses the activation of the cassette pickup solenoid...

Page 175: ...alog image data colleted by the contact sensor into digital image data The image reading mechanism is controlled based on the drive signals from the image processor PCB thereby moving the contact sens...

Page 176: ...laser unit based on the signals from the DC controller PCB moves through the collimator lens inside the laser unit and the cylindrical lens to reach a 4 face polygon mirror rotating at a constant spee...

Page 177: ...e data if equipped with fax functions Cylindrical lens 4 face mirror DC controller PCB Laser driver block Photosensitive drum Laser scanner motor Laser unit BD block Imaging lens L a s e r b e a m d e...

Page 178: ...components are constructed as a signal entity photosensitive drum primary charging roller developing cyl inder cleaning blade and toner housing The DC controller PCB has a built in high voltage outpu...

Page 179: ...e photosensi tive drum by means of the paper leading edge sensor PS102 it then is moved through the transfer separation feeding and fixing assemblies to reach the delivery tray The machine is equipped...

Page 180: ...e main motor M1 is transmitted to the cassette pickup roller as sembly to rotate the cassette pickup roller When the cassette pickup roller rotates a single sheet of paper is separated from the stack...

Page 181: ...a jam message on the LCD 5 2 1 3 Detecting the Size of Paper The machine detects the size of paper in the cassette in any of two ways LGL size detec tion and non LGL size detection LGL detection is p...

Page 182: ...ly to rotate the manual feed pickup roller The sheets of paper stacked in the manual feed tray are lifted by the work of a spring and forced against the manual feed pickup roller Thereafter a single s...

Page 183: ...ing edge sensor PS102 still does not detect the leading edge of paper after the machine executes a retry pickup operation once the machine will identify the condition as a jam and will indi cate a jam...

Page 184: ...ing edge thereby ensuring that the leading edge of the paper will match the leading edge of the image on the photosensitive drum Thereafter the paper is moved past the photosensitive drum and then is...

Page 185: ...nt overheating the machine switches among 3 copying speeds with reference to the readings of the sub thermistor 1 Normally the machine reduces the speed to 4 ppm when the reading of the sub ther misto...

Page 186: ...of time c Delivery Sensor Leading Edge Delay Jam After the paper leading edge sensor PS102 has detected the leading edge of paper the delivery sensor PS3 does not detect the trailing edge of paper wi...

Page 187: ...detects paper within 2 sec after the fixing heater starts The size of the paper last subjected to length detection is identified as being LTR or larger and the delivery sensor PS3 detects paper withi...

Page 188: ...e inside of the fixing as sembly the paper is then moved outside it after the toner is fused to the paper by the work of the fixing film and the fixing pressure roller The delivery sensor PS3 is used...

Page 189: ...ater and to detect its overheating while the sub thermistor is used to detect an error tem perature on the end of the fixing heater The CPU on the DC controller PCB monitors the main thermistor signal...

Page 190: ...g of areas not covered by paper between sheets the fixing heater temperature is controlled to a level relatively lower than the paper passage control tempera ture target Rest Heating Temperature Contr...

Page 191: ...Mechanism The fixing heater safety circuit is part of the DC controller PCB and is used to monitor the fixing temperature for an error at all times If the output voltage for the main thermistor or the...

Page 192: ...sheet rest heating or temperature control state e Main thermistor Open Circuit all conditions The CPU will identify main thermistor open circuit if the A D conversion value of the output voltage from...

Page 193: ...s DC power supply is generated by the power supply PCB The AC power arriving at the power supply PCB is converted into the following for sup ply to loads 3 3 VDC 3 3 VSDC 5 VDC 5 VSDC 12 VDC 24 VDC S...

Page 194: ...2 F1 Low voltage power supply circuit 3 3 V circuit 5 V circuit 12 V circuit 24 V circuit 24V 12V 5VS 5V 3 3VS 3 3V F101 3 3V 8V 3 3V 5V 24V 24V 24V 3 3V 5VS Modular jack PCB 2 Contact sensor Sensor P...

Page 195: ...The machine is equipped with an ESS mechanism to limit the consumption of power in standby as much as possible The ESS function is controlled by the image processor PCB and the machine shifts to ESS...

Page 196: ...following full speed rotation while the main motor is in operation full speed rotation for 30 sec and half speed rotation for 60 sec after the main motor stops full speed rotation for 30 sec and half...

Page 197: ...nd regulations 8 2 1 2 Lithium Battery BAT1 The data backed up in the SRAM by the lithium battery BAT1 contains user data for fax functions communications control data and service mode settings Batter...

Page 198: ...COPYRIGHT 2002CANONINC 2000200020002000 CANONSmartBasePC1210D 1230D 1270DREV 1MAR 2002 CHAPTER 4 OPERATION 4 36 Vanadium lithium secondary battery BAT2 Lithium battery BAT1 Jumper plug JP1 F04 802 01...

Page 199: ...tmospheric conditions suspect that the battery has reached the end of its life If the foregoing back up time is exceeded the image data stored in SDRAM will be lost To prevent loss of image data for s...

Page 200: ...dial etc 1 data register 2 telephone number register Item register set T04 802 02 Description error control echo remedy etc NL equalizer transmission level etc FAX TEL switch parameter etc not used no...

Page 201: ...Item communication control record system dump record Description most recent 20 communications reception transmission past communications state error communication history etc T04 802 04 c Control Dat...

Page 202: ...ng the image processor PCB be sure to print out the list in advance For the method of printing see 2 2 or 3 21 of Chapter 2 a User Data T04 802 05 b Service Mode Data Item service mode data List syste...

Page 203: ...s contact sensor Then the original is moved as far as stream reading position read by the contact sensor for collection of ana log image data and sent to the delivery assembly The ADF has 3 sensors to...

Page 204: ...nal separation roller rotate a single original is separated by the work of the original separation roller and the original separation pad and its leading edge is detected by the registration sensor Th...

Page 205: ...nal stopper is kept in down position dur ing standby to prevent the original from sliding too far inside the machine when it is placed When the ADF motor M3 rotates counterclockwise to start original...

Page 206: ...sensor PS7 does not detect the leading edge of paper within a specific period of time b Registration Sensor Stationary Jam After the registration sensor PS7 detects the leading edge of paper it detec...

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Page 209: ...the modular cable in advance for safety Be sure also to disconnect all cables used to connect the machine to the PC 2 Reverse the steps used to disassemble the machine when assembling the machine i e...

Page 210: ...during the work Moreover be sure to fit it correctly at the end of the work Selfoc lens array black Light guide assembly translucent Spacer Spacer F05 101 01 9 Do not throw the cartridge into fire it...

Page 211: ...STEM 2 Disassembly 2 1 Externals Auxiliary System 2 1 1 External Covers 8 1 2 3 4 5 6 7 8 9 0 O K 10 9 F05 201 02 1 ADF copyboard cover 2 Cartridge cover 3 Front cover 4 Delivery cover 5 Delivery uppe...

Page 212: ...the Left Cover Rear Cover 1 Remove the screw 1 and detach the left cover 2 2 Remove the 13 screws 3 and detach the rear cover 4 3 4 3 2 1 3 F05 201 03 2 1 1 2 Removing the Right Cover 2 1 1 F05 201 04...

Page 213: ...Front Cover 1 Remove the right cover See 2 1 1 2 2 Remove the control panel See 2 1 2 3 Remove the cassette 4 Remove the screw 1 5 Free the 5 hooks 2 and detach the front cover 3 2 2 3 1 F05 201 05 2...

Page 214: ...r Delivery Rear Cover 1 2 3 F05 201 07 1 Remove the reader unit See 2 3 3 2 Free the hook 1 3 Remove the 2 ribs 2 and detach the cartridge cover 3 1 Remove the delivery cover See 2 1 1 4 2 Slide the r...

Page 215: ...2 5 7 CHAPTER 5 MECHANICAL SYSTEM 1 Remove the front cover See 2 1 1 3 2 Remove the cartridge cover See 2 1 1 6 3 Disconnect the 2 connectors 1 1 1 F05 201 09 4 Remove the 11 screws 2 and detach the p...

Page 216: ...M 5 8 2 1 1 8 Removing the Right Door 1 Remove the manual feed tray lower See 2 6 4 2 Remove the screw 1 and detach the right door 2 1 2 F05 201 11 1 2 F05 201 12 1 Slide the reader unit and open the...

Page 217: ...e connector 3 and de tach the control panel 2 To prevent damage to the flexible cable be sure to lift the control panel slightly as shown when disconnecting the connector 3 Memo To mount the control p...

Page 218: ...BasePC1210D 1230D 1270DREV 1MAR 2002 CHAPTER 5 MECHANICAL SYSTEM 5 10 2 1 3 Removing the Copyboard Glass 1 3 2 F05 201 15 1 Open the ADF copyboard cover 2 Remove the 2 screws 1 and detach the copyboar...

Page 219: ...registration roller gear 3 Take care not to break the claw when removing the gear 2 3 F05 201 17 2 1 4 Removing the Main Motor Unit 1 Remove the upper cover See 2 1 1 7 2 Remove the image processor P...

Page 220: ...00200020002000 CANONSmartBasePC1210D 1230D 1270DREV 1MAR 2002 CHAPTER 5 MECHANICAL SYSTEM 5 12 7 Remove the 6 screws 4 and detach the plate 5 4 5 4 4 F05 201 18 8 Remove the 5 screws 6 and detach the...

Page 221: ...C1210D 1230D 1270DREV 1MAR 2002 5 13 CHAPTER 5 MECHANICAL SYSTEM 8 8 9 8 10 9 F05 201 20 9 Free the 3 hooks 8 10 Disconnect the 3 connectors 9 and de tach the harness 10 11 Remove the 7 screws 11 and...

Page 222: ...and detach the plate 4 3 3 4 F05 201 23 1 2 1 1 F05 201 22 2 1 5 Remove the Fan 1 Remove the upper cover See 2 1 1 7 2 Remove the printer controller PCB See 2 2 5 3 Remove the NCU PCB if equipped wit...

Page 223: ...EV 1MAR 2002 5 15 CHAPTER 5 MECHANICAL SYSTEM 7 Disconnect the connector 5 8 Remove the 2 screws 6 and detach the fan unit 7 9 Remove the 2 screws 8 and detach the fan 9 7 5 6 8 9 8 6 F05 201 24 When...

Page 224: ...tBasePC1210D 1230D 1270DREV 1MAR 2002 CHAPTER 5 MECHANICAL SYSTEM 5 16 2 1 6 Removing the Reader Unit Slide Detecting Switch 1 Remove the upper cover See 2 1 1 7 2 Free the 2 hooks 1 and detach the re...

Page 225: ...ller PCB See 2 2 5 3 Disconnect all connectors from the image processor PCB 1 4 Remove the 6 screws 2 and detach the image processor PCB 1 2 2 2 2 1 2 F05 202 01 2 2 2 Removing the Analog Processor PC...

Page 226: ...CHAPTER 5 MECHANICAL SYSTEM 5 18 6 Slide the reader unit 7 Remove the screw 6 from under the reader unit 8 Remove the 2 screws 7 from under the reader unit and detach the cover 8 6 7 8 F05 202 03 9 Re...

Page 227: ...00 CANONSmartBasePC1210D 1230D 1270DREV 1MAR 2002 5 19 CHAPTER 5 MECHANICAL SYSTEM 12 11 F05 202 05 14 13 F05 202 06 10 Disconnect the connector 11 and re move the 2 screws 12 11 Remove the cover 13 a...

Page 228: ...B 1 Remove the ADF copyboard cover ADF See 2 8 1 1 2 Remove the copyboard glass See 2 1 3 3 Move the contact sensor to the center 4 Remove the 2 screws 1 and detach the left upper cover 2 2 1 F05 202...

Page 229: ...r cover See 2 1 1 1 2 Remove the delivery cover See 2 1 1 4 3 Disconnect the 4 connectors 1 used to connect the image processor PCB and the power supply unit 4 Disconnect the connector 2 used to conne...

Page 230: ...1270DREV 1MAR 2002 CHAPTER 5 MECHANICAL SYSTEM 5 22 10 Remove the 8 screws 7 and detach the bottom plate 8 7 8 7 F05 202 12 7 Remove the ADF copyboard cover ADF See 2 8 1 1 8 Remove the cassette 9 Pl...

Page 231: ...MAR 2002 5 23 CHAPTER 5 MECHANICAL SYSTEM 11 Remove the 2 screws 9 and detach the cassette rear cover 10 10 9 9 F05 202 13 12 Free the harness 11 from the harness guide 12 13 Remove the 7 screws 13 an...

Page 232: ...e power supply unit be sure not to leave out the sensor flag 20 of the LGL paper sen sor from the rear of the sen sor plate 21 20 21 F05 202 16 14 Disconnect the 3 connectors 15 15 Remove the 4 screws...

Page 233: ...PCB 1 Remove the rear cover See 2 1 1 1 2 Disconnect the connector 1 3 Remove the 5 screws 2 and detach the printer controller PCB 3 3 2 2 1 F05 202 17 2 2 6 Removing the NCU PCB if equipped with fax...

Page 234: ...martBasePC1210D 1230D 1270DREV 1MAR 2002 CHAPTER 5 MECHANICAL SYSTEM 5 26 2 2 7 Removing the Modular Jack PCB 1 Remove the rear cover See 2 1 1 1 2 Disconnect the connector 1 3 Remove the screw 2 and...

Page 235: ...7 CHAPTER 5 MECHANICAL SYSTEM 1 1 F05 203 01 2 3 Original Reading Processing System 2 3 1 Removing the Contact Sensor 1 Remove the copyboard glass See 2 1 3 2 Remove the 2 spacer 1 3 Shift up the cont...

Page 236: ...MAR 2002 CHAPTER 5 MECHANICAL SYSTEM 5 28 2 3 2 Removing the Reader Motor Drive Unit 1 2 F05 203 03 1 Remove the copyboard glass See 2 1 3 2 Free the contact sensor 1 from the drive belt 2 3 Using a f...

Page 237: ...2 5 29 CHAPTER 5 MECHANICAL SYSTEM 4 Slide the reader unit to the left 5 Remove the 4 screws 5 and detach the 2 grounding plates 6 6 Disconnect the connector 7 7 While paying attention to the rib 8 li...

Page 238: ...5 30 4 Remove the control panel See 2 1 2 5 Remove the 4 screws 3 and detach the 2 reader stoppers 4 4 3 F05 203 07 2 3 3 Removing the Reader Unit 2 1 F05 203 06 1 Remove the rear cover See 2 1 1 1 2...

Page 239: ...T 2002CANONINC 2000200020002000 CANONSmartBasePC1210D 1230D 1270DREV 1MAR 2002 5 31 CHAPTER 5 MECHANICAL SYSTEM 5 F05 203 08 6 Slide the reader unit 5 as shown and detach the reader unit 5 from the fr...

Page 240: ...2 4 Laser Exposure System 2 4 1 Removing the Laser Scanner Unit 1 F05 204 01 3 Disconnect the 2 connectors 2 4 Remove the 2 screws 3 and detach the plate 4 4 2 3 3 2 F05 204 02 The laser scanner unit...

Page 241: ...COPYRIGHT 2002CANONINC 2000200020002000 CANONSmartBasePC1210D 1230D 1270DREV 1MAR 2002 5 33 CHAPTER 5 MECHANICAL SYSTEM 5 Remove the 4 screws 5 and detach the laser scanner unit 6 6 5 5 F05 204 03...

Page 242: ...1230D 1270DREV 1MAR 2002 CHAPTER 5 MECHANICAL SYSTEM 5 34 2 5 Image Formation System 2 5 1 Removing the Transfer Charging Roller 1 Slide the reader unit and open the car tridge cover 2 Free the 2 hook...

Page 243: ...MECHANICAL SYSTEM 2 6 Pickup Feeding System 2 6 1 Removing the Cassette Pickup Roller 1 Remove the ADF copyboard cover ADF See 2 8 1 1 2 Remove the cassette 3 Place the machine so that its pickup sid...

Page 244: ...00 CANONSmartBasePC1210D 1230D 1270DREV 1MAR 2002 CHAPTER 5 MECHANICAL SYSTEM 5 36 5 Remove the spring 3 and detach the cassette pickup roller unit 4 3 4 F05 206 03 6 Free the hook 5 and detach the ca...

Page 245: ...AL SYSTEM 2 6 2 Removing the Cassette Pickup Solenoid 1 Remove the image processor PCB See 2 1 1 2 Remove the ADF copyboard cover ADF See 2 8 1 1 3 Remove the cassette 4 Place the machine so that its...

Page 246: ...30D 1270DREV 1MAR 2002 CHAPTER 5 MECHANICAL SYSTEM 5 38 4 3 3 F05 206 07 7 Free the harness 5 from the harness guide 6 8 Remove the screw 7 and detach the cassette pickup solenoid 8 6 6 7 5 8 F05 206...

Page 247: ...over See 2 1 1 2 2 Remove the 4 ribs 1 3 Remove the 2 springs 2 and slide the manual feed tray upper 3 to detach 2 3 1 1 F05 206 09 1 Remove the right cover See 2 1 1 2 2 Remove the 2 ribs 1 and slide...

Page 248: ...SYSTEM 5 40 1 Remove the right cover See 2 1 1 2 2 Free the 2 hooks 1 and slide the 2 manual feed pickup roller retainers 2 to the left and right 2 1 1 F05 206 11 3 Free the hook 3 and slide the manu...

Page 249: ...Remove the manual feed tray lower See 2 6 4 3 Open the right door 4 Remove the screw 1 and detach the separation pad 2 1 2 F05 206 13 1 Remove the main motor unit See 2 1 4 2 Remove the screw 1 and de...

Page 250: ...1230D 1270DREV 1MAR 2002 CHAPTER 5 MECHANICAL SYSTEM 5 42 2 6 8 Removing the Vertical Path Roller F05 206 15 1 Remove the cassette 2 Place the machine so that its pickup side is at the bottom 3 Remove...

Page 251: ...sh off the claw 3 of the bushing front in the direction of A and draw out the bushing front 4 in the direction of B 3 4 B A 5 Push off the claw 5 of the bushing rear in the direction of A and draw out...

Page 252: ...APTER 5 MECHANICAL SYSTEM 5 44 6 Place the machine in normal position F05 206 19 7 Open the right door 8 Slide the vertical path roller 8 to the front to detach To avoid break of the feeder frame 7 re...

Page 253: ...SYSTEM 2 6 9 Removing the Registration Roller Unit 1 F05 206 21 3 Using long nose pliers or the like pick the hook 2 and detach the registration roller gear 3 When removing the gear be sure to take c...

Page 254: ...00020002000 CANONSmartBasePC1210D 1230D 1270DREV 1MAR 2002 CHAPTER 5 MECHANICAL SYSTEM 5 46 4 Slide the reader unit and open the car tridge cover 5 Remove the 6 screws 4 and detach the registration ro...

Page 255: ...2 used to secure the fixing as sembly in place try remov ing the screws from above the upper cover using a long screwdriver i e make use of the opening above the screws to facilitate the work 3 2 2 F0...

Page 256: ...ONSmartBasePC1210D 1230D 1270DREV 1MAR 2002 CHAPTER 5 MECHANICAL SYSTEM 5 48 When mounting the fixing assembly be sure to engage the gear of the fixing as sembly and the gear on the main motor side by...

Page 257: ...CAL SYSTEM 2 4 3 3 1 F05 207 04 6 5 5 F05 207 05 5 Remove the 2 ribs 5 and detach the de livery roll unit 6 2 7 2 Removing the Fixing Film Unit Fixing Pressure Roller 1 Remove the fixing assembly See...

Page 258: ...0 1 Remove the fixing assembly See 2 7 1 2 Disconnect the connector 1 3 Free the 2 hooks 2 and detach the de livery sensor 3 1 3 2 F05 207 07 9 10 8 7 8 F05 207 06 6 Free the harness 7 from the harnes...

Page 259: ...1 F05 208 01 1 Remove the rear cover See 2 1 1 1 2 Remove the right cover See 2 1 1 2 3 Remove the screw 1 and detach the ADF harness cover 2 4 Remove the harness retainer 3 5 Remove the screw 4 and...

Page 260: ...ade screwdriver or the like remove the 2 covers 6 then using long nose pliers or the like remove the 2 pins 7 7 Return the reader unit to its initial posi tion 8 Open the ADF 9 Using a flat blade scre...

Page 261: ...0DREV 1MAR 2002 5 53 CHAPTER 5 MECHANICAL SYSTEM 2 8 1 2 Removing the ADF Drive Unit 1 Remove the ADF from the host machine See 2 8 1 1 2 Holding the tab 1 detach the white plate 2 1 2 F05 208 05 3 Re...

Page 262: ...See 2 8 3 1 2 Disconnect the 3 connectors 1 3 Remove the E ring 2 and the bushing 3 4 Remove the 3 screws 4 and detach the ADF motor unit 5 The ADF motor is posi tioned using a special tool and theref...

Page 263: ...REV 1MAR 2002 5 55 CHAPTER 5 MECHANICAL SYSTEM 3 Remove the screw 3 slide plate 4 and gear 5 then detach the slide guide front rear 6 6 3 4 5 F05 208 09 1 Open the ADF 2 Pick the tab 1 and detach the...

Page 264: ...gistration See 1 2 2 1 of Chapter 7 1 Mount the gear 3 while trying to match the 2 cut offs 1 and the marking 2 on the slide guide front rear 2 1 2 3 F05 208 10 2 8 1 5 Mounting the Slide Guide front...

Page 265: ...NICAL SYSTEM 1 Remove the ADF motor unit See 2 8 1 3 2 Remove the E ring 1 gear 2 bush ing 3 and pin 4 3 1 2 4 F05 208 12 6 7 11 10 9 8 5 F05 208 13 2 8 2 Pickup System 2 8 2 1 Removing the Separation...

Page 266: ...C1210D 1230D 1270DREV 1MAR 2002 CHAPTER 5 MECHANICAL SYSTEM 5 58 5 Remove the 2 springs 12 and slide the shaft 13 to detach the open close cover unit 14 14 13 12 F05 208 14 16 15 15 F05 208 15 6 Free...

Page 267: ...inal pickup roller 2 3 Free the 2 hooks 3 and detach the original separation roller 4 1 1 2 3 3 4 F05 208 16 1 Remove the ADF motor unit See 2 8 1 3 2 Free the 2 hooks 1 and detach the original sensor...

Page 268: ...10D 1230D 1270DREV 1MAR 2002 CHAPTER 5 MECHANICAL SYSTEM 5 60 2 8 2 4 Removing the Original Separation Pad 1 Open the ADF 2 Hold the tab and detach the white plate 2 1 2 F05 208 18 3 Remove the spring...

Page 269: ...1270DREV 1MAR 2002 5 61 CHAPTER 5 MECHANICAL SYSTEM 2 8 2 5 Removing the ADF Registration Roller 1 Remove the ADF drive unit See 2 8 1 2 2 Remove the E ring 1 and bushing 2 1 2 F05 208 20 3 Remove th...

Page 270: ...2000200020002000 CANONSmartBasePC1210D 1230D 1270DREV 1MAR 2002 CHAPTER 5 MECHANICAL SYSTEM 5 62 4 Remove the E ring 6 gear 7 bushing 8 pin 9 and 2 belts 10 5 Remove the ADF registration roller 11 10...

Page 271: ...V 1MAR 2002 5 63 CHAPTER 5 MECHANICAL SYSTEM 2 8 3 Feeding System 2 8 3 1 Removing the White Roller 1 Remove the ADF drive unit See 2 8 1 2 2 Remove the spring 1 and the hook 2 1 2 F05 208 23 3 Remove...

Page 272: ...L SYSTEM 5 64 2 8 3 2 Removing the Feeding Outside Guide 1 Remove the ADF drive unit See 2 8 1 2 2 Disconnect the connector 1 and detach the grounding plate 2 3 Remove the static eliminator 3 as much...

Page 273: ...20002000 CANONSmartBasePC1210D 1230D 1270DREV 1MAR 2002 5 65 CHAPTER 5 MECHANICAL SYSTEM 2 8 3 3 Removing the Feed Roll 1 Remove the feeding outside guide See 2 8 3 2 2 Free the 2 hooks 1 and detach t...

Page 274: ...ECHANICAL SYSTEM 5 66 2 8 3 4 Removing the Original Feed Roller 1 Remove the delivery stacking tray See 2 8 4 1 2 Remove the 2 E rings 1 1 1 F05 208 28 3 Slide the original feed roller 2 to the left a...

Page 275: ...stem 2 8 4 1 Removing the Delivery Stacking Tray Original Delivery Roller 1 Remove the feeding outside guide See 2 8 3 2 2 Remove the E ring 1 gear 2 pin 3 and bushing 4 2 4 3 1 F05 208 30 3 Remove th...

Page 276: ...210D 1230D 1270DREV 1MAR 2002 CHAPTER 5 MECHANICAL SYSTEM 5 68 2 8 4 2 Removing the Original Delivery Sensor 1 Remove the ADF drive unit See 2 8 1 2 2 Disconnect the connector 1 3 Free the 2 hooks 2 a...

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Page 279: ...e life of the product and its parts it is recommended that the following be performed at time of a service visit As of March 2002 Work Procedure 1 Question key person in charge and obtain a general id...

Page 280: ...ates 6 ADJUST CLEAN 3 Press the OK key 4 Check to make sure that the LCD indicates 1 ROLLER CLEANING and press the OK key In response the machine will start cleaning the fixing pressure roller Memo It...

Page 281: ...ld down the Right Arrow or Left Arrow key until the LCD indicates 6 ADJUST CLEAN 3 Press the OK key 4 Hold down the Right Arrow key or the Left Arrow key until the LCD indicates 2 CLEAN ADF ROLLER 5 P...

Page 282: ...foc Lens Array of the Contact Sensor 1 If the face of the light guide assembly becomes soiled or scratched its optical characteristics will be affected Do not touch the light guide as sembly 2 The con...

Page 283: ...nt free paper thereafter use a cloth or lint free paper 4 3 6 Transfer Guide Clean it with a cloth moistened with water and wrung well thereafter dry wipe it with a cloth or lint free paper 4 3 7 Tran...

Page 284: ...Glass Back of Shading Plate Wipe it with a cloth moistened with water and wrung well then dry wipe it with a cloth or lint free paper Contact sensor Vertical size plate Copyboard glass White pate Sepa...

Page 285: ...fter dry wipe it with a cloth or lint free paper 4 4 3 Original Separation Pad Clean it with a cloth moistened with water and wrung well If the dirt is excessive use alcohol and lint free paper therea...

Page 286: ...ss Original Reading Area Wipe it with a cloth moistened with water and wrung well then dry wipe it with a cloth or lint free paper Original pickup roller Original separation roller Original delivery r...

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Page 289: ...mbly if it is not as indicated 1 Execute PRINT test under test mode in service mode to make a solid black copy on A4 or LTR paper See 3 21 5 of Chapter 2 2 With the black side facing down place the so...

Page 290: ...D 1230D 1270DREV 1MAR 2002 CHAPTER 7 TROUBLESHOOTING 7 2 Feeding direction Glossy area 10mm 98mm 98mm Solid black area a b c 10mm 216mm 279mm Using LTR Paper F07 101 02 Dimension 5 5 0 5 mm 0 5 mm or...

Page 291: ...you have replaced the machine s major parts Be sure to make the appropriate adjustments if you have replaced a specific major part Part replaced Image processor PCB Contact sensor Item of adjustment...

Page 292: ...for adjustments except contact sensor LED intensity auto adjustment refer to F07 102 01 and F07 102 02 for the specifics Preparing a Test Sheet On a sheet of A4 or LTR paper draw straight lines as ind...

Page 293: ...nt of the contact sensor LED intensity as follows 1 Press the Additional Functions key and the key to start service mode 2 Press the Left Right Arrow key so that TEST MODE is indicated 3 Press the OK...

Page 294: ...3 3 Press the Additional Functions key and the key to start service mode 4 Press the left Right Arrow key so that 6 SCANNER is indicated 5 Press the OK key 6 Press the Left Right Arrow key so that 7 C...

Page 295: ...t it is as indicated It must be 0 0 4 mm Copy of the test sheet feeding direction a b F07 102 04 4 Press the Additional Functions key and the key to start service mode 5 Press the Left Right Arrow key...

Page 296: ...t affects the subsequent items of adjustment If you have made adjustments therefore be sure to check that the setting of the item of adjustment that follows is also as indicated if not be sure to star...

Page 297: ...using the ADF in Direct and make sure that the skew is as indicated T07 103 01 See 1 2 2 of Chapter 7 Copy of the test sheet a b feeding direction F07 103 01 T07 103 01 1 Open the ADF 2 Loosen the 3...

Page 298: ...lose the ADF and make a copy in Direct 6 Check the copy image and check to make sure that the area outside the image is free of fogging 7 If fogging is found the position of the white sheet may be wro...

Page 299: ...ide to the front rear with reference to the in dex graduated at 1 mm intervals until the registration is as indicated 3 F07 103 05 Memo A shift of the slide guide up by 1 mm will increase the registra...

Page 300: ...indicates OK if it indicates NG on the other hand start over the adjustment 8 Press the Stop key and then the Additional Functions key to end TEST MODE 1 3 4 2 Original Read Position Adjustment Adjust...

Page 301: ...ervice mode 4 Press the Left Right Arrow key so that 6 SCANNER is indicated 5 Press the OK key 6 Press the Left Right Arrow key so that 7 CCD is indicated 7 Press the OK key 8 Press the Left Right Arr...

Page 302: ...ress the Additional Functions key and the key to start service mode 4 Press the Left Right Arrow key so that 6 SCANNER is indicated 5 Press the OK key 6 Press the Left Right Arrow key so that 7 CCD is...

Page 303: ...ervice mode 4 Press the Left Right arrow key so that 6 SCANNER is indicated 5 Press the OK key 6 Press the Left Right arrow key so that 7 CCD is indicated 7 Press the OK key 8 Press the Left Right arr...

Page 304: ...ipped with fax functions print out the following and all received images system data list 1 touch speed group dial list user data list activity report sys tem dump list 2 Turn off the power Vanadium l...

Page 305: ...stments for the electrical system of the machine See 1 2 4 of Chapter 7 5 If the machine is equipped with ADF functions make various adjustments for the ADF See 1 3 of Chapter 7 1 4 2 When Replacing t...

Page 306: ...e the rated voltage 10 b The site must be free of high temperature humidity not near a water faucet water boiler humidifier and must not be in a cold place near a source of fire or subject to dust c T...

Page 307: ...ge fault See the troubleshooting tables for faulty images See the Reference Guide Fax Guide or the troubleshooting tables for malfunctions service errors End 2 Is a user or service error initiated No...

Page 308: ...ow chart go through the following before starting troubleshooting work that follows 2 3 1 Checking the Originals Against the Symptom Determine whether the fault is caused by the machine or the origina...

Page 309: ...ct way and using paper of a recommended type If the prob lem is corrected using such paper advise the user accordingly Too light Too dark Foggy vertically Foggy horizontally Fuzzy black vertical lines...

Page 310: ...ing about the best results General conditions 3 Execute PRINT test Is the output image normal See 3 21 5 of Chapter 2 YES Go through steps 14 to 18 NO Go to step 4 General conditions 4 Turn off the ma...

Page 311: ...tween transfer charging roller and high voltage spring 12 Is the high voltage spring used to supply high voltage to the trans fer charging roller soiled YES Clean it High Voltage Contact high voltage...

Page 312: ...Chapter 2 YES Go through steps 8 to 12 NO Go through steps 3 to 7 High voltage contact between cartridge and high voltage spring 3 Is the high voltage spring used to supply high voltage to the car tr...

Page 313: ...the following connectors normal J501 and J503 on the analog processor PCB J317 on the image processor PCB J504 of the contact sensor NO Connect them firmly If the flexible cable has a scratch replace...

Page 314: ...n the selfoc lens array of the contact sensor See 4 3 1 of Chap ter 6 YES End Contact sensor LED intensity auto adjustment 4 Execute contact sensor LED intensity auto adjustment Is the prob lem correc...

Page 315: ...spots vertical 3 1 10 The output has white lines vertical General conditions 1 Execute PRINT test Is the output image normal See 3 21 5 of Chapter 2 YES Go to step 4 NO Go through steps 2 through 3 Tr...

Page 316: ...d glass back of shading plate dirt 2 Try cleaning the back of the shading plate of the copyboard glass Is the problem corrected YES End Shading position 3 Change the setting of No 19 under 6 SCANNER i...

Page 317: ...of toner from the cartridge If the problem occurs only in copy images clean the selfoc lens array of the contact sensor Image Faults by Component Diam eter 1 38 0 32 0 14 3 13 9 12 0 16 0 30 0 14 6 24...

Page 318: ...ng pressure roller periodically Transfer guide 3 Is the surface of the transfer guide soiled with toner YES Clean it Static eliminator 4 Is the static eliminator soiled with toner YES Clean it Rollers...

Page 319: ...r to clean the fixing locking roller periodically Paper selection for manual feed 3 Is the setting of paper selection suited to the type of paper placed in the manual feed tray NO Correct the setting...

Page 320: ...image normal See 3 21 5 of Chapter 2 YES Go through steps 4 and 5 NO Go through steps 2 and 3 Transfer charging roller Photosensitive drum 2 Is the problem noted at specific intervals YES Identify th...

Page 321: ...e to check High voltage contact high voltage spring J205 J207 J209 on DC controller PCB 4 Is the connection between the high voltage spring and the connec tors J205 J207 J209 on the DC controller PCB...

Page 322: ...ge spring and the connec tors J205 J207 on the DC controller normal NO Correct it If the problem cannot be corrected replace the faulty part Connectors 5 Is the connection of the following connectors...

Page 323: ...tact sensor LED intensity auto adjustment 11 Execute contact sensor LED intensity auto adjustment Is the prob lem corrected See 1 2 4 1 of Chapter 7 YES End Connector 12 Is the connection of the follo...

Page 324: ...l NO Correct it If the problem cannot be corrected replace the faulty part Cartridge DC controller PCB 4 Try replacing the cartridge Is the problem corrected YES End NO Replace the DC controller PCB C...

Page 325: ...mistor detects 230 C 446 F or higher for 1 sec or more 001 The sub thermistor detects 300 C 572 F or higher for 0 2 sec or more Main cause The fixing film unit is faulty thermistor short circuit The p...

Page 326: ...thermistor fault sub thermistor fault thermal fuse blow fixing heater fault The power supply PCB is faulty The DC controller PCB is faulty Action See the descriptions for E003 E003 During printing th...

Page 327: ...s faulty The image processor PCB is faulty Action 1 Laser scanner unit Try replacing the laser scanner unit Is the problem corrected YES End 2 DC controller PCB Image processor PCB Try replacing the D...

Page 328: ...The image processor PCB is faulty Action 1 Foreign matter Is there any foreign matter that hinders the rotation of the heat discharge fan YES Remove the foreign matter 2 Wiring Connection Are the wir...

Page 329: ...ted voltage present at the power outlet YES Replace the power supply PCB If the fuse has blown find and re move the cause NO The problem is not of the machine Advise the user 4 2 2 The LCD fails to op...

Page 330: ...apply a small amount of lubricant Connector 4 Is the connection between the connector J310 on the image proces sor PCB and the connector of the reader motor normal NO Correct the connection Reader mo...

Page 331: ...d YES End Control panel PCB Image processor PCB 4 Replace the control panel PCB Is the problem corrected YES End NO Replace the image processor PCB 4 2 6 The message INSTALL CARTRIDGE fails to go OFF...

Page 332: ...place it NO Replace the DC controller PCB 4 2 8 The message SUPPLY REC PAPER fails to go OFF manual feed tray Flag of manual feed tray paper sensor PS4 1 Is the flag of the manual feed tray paper sens...

Page 333: ...S4 J303 and J308 of the image processor PCB and J204 of the DC controller PCB In the case of the delivery sensor PS3 J106 and J109 of the power supply PCB and J202 of the DC controller PCB NO Correct...

Page 334: ...itch SW1 damaged or dis placed YES Correct it If damaged replace it Connector 2 Is the connection between the connector of the reader unit slide de tecting switch SW1 and the connector J314 on the ima...

Page 335: ...motor M3 If scratched replace it Original pickup roller descent Original stopper ascent mechanism 3 Does the original pickup roller move down and the original stopper move up during original pickup N...

Page 336: ...Guide Status check 3 Run the troubleshooter of the machine from the PC Are the check results normal NO Correct the problem according to the description displayed as the check results Connection of int...

Page 337: ...NG Connector 8 Is the connection of the printer controller PCB J709 and the im age processor PCB J318 normal NO Correct the connection If the flexible cable has a scratch replace it Printer controller...

Page 338: ...at time of the fault d activity report at time of the fault e user information abbreviation telephone number fax number model name f other party information name telephone number fax number model g f...

Page 339: ...y a 3 station communication as indicated in the following diagram Trouble Start TX RX TX NG NG NG NG OK OK OK OK A to C C to A Check A Check A Check the line Check the line Check B and the line Check...

Page 340: ...e LCD indicates 15 4 5 3 2 NL Equalizer No 05 of Service Soft Switch 2 MENU Adjust the NL equalizer Select ON 4 5 3 3 Transmission Page Timer SW12 of Service Soft Switch 1 SSSW Increase the page timer...

Page 341: ...falling short of a burst error 1 to 99 times 4 5 3 7 Echo Remedy An echo remedy may be provided on the reception side as follows Echo Remedy 1 by the receiving machine adds a 1080 Hz tonal signal befo...

Page 342: ...password communication Some models use 4 decimal characters 0000 through 9999 while some use 3 decimal characters 000 through 255 Memo Password Used When Making Settings A password may also be used f...

Page 343: ...d during transmis sion specifically the machine waits for a significant signal from the other party after dial ing T1 Timer It indicates the period of time in which a line connection is recognized dur...

Page 344: ...dure sound on a DAT or MD and ask the Technical Center for analysis refer to the following diagram for a generally used method of connection Telephone line G3 Recording Adaptor DAT recorder or MD reco...

Page 345: ...e over Cause Remedy Cause Remedy Cause Remedy Cause Remedy The length of a single page is too long Make copies in book mode and transmit the original in several divisions The data of a single page is...

Page 346: ...ll not occur for reception The other party does not respond Contact the operator of the other party and find out the cause The other party s communication mode G2 G3 etc does not match The communicati...

Page 347: ...t a call once again The other party is not connected to the line or is not turned on so that the trans mission did not arrive Ask the operator of the other party to find out the cause The other party...

Page 348: ...stration of a subaddress for auto dialing however a call was attempted without registering a subaddress If auto dialing is of a type requiring registration of a subaddress register a subaddress 037 RX...

Page 349: ...rd of the machine with that of the other party Bit 47 of DIS received from the other party is 0 Ask the operator to set normal polling transmission and use polling recep tion Cause Remedy 082 RX The o...

Page 350: ...ther party to provide echo remedy 2 2 Using a manual call press the Start button after hearing the 1st DIS from the other party 3 To prevent response to the 1st DIS from the other party put a relative...

Page 351: ...other party to increase the transmission level so that the image signal may be received correctly 2 Ask the operator of the other party to decrease the transmission start speed 3 Adjust the NL equali...

Page 352: ...telephone number when registering an auto dialing number 3 Ask the operator of the other party to provide echo remedy 1 4 Ask the operator of the other party to decrease the transmission level so that...

Page 353: ...the protocol on a DAT or MD and have it analyzed by the local Canon office and or Technical Center While printing data stored in the image memory the effects of noise caused a data error Print out all...

Page 354: ...an excess number of re transmissions of the procedure signal 1 Ask the operator of the other party to increase the transmission level so that the signal may be received correctly 2 Adjust the NL equal...

Page 355: ...cal Center 223 TX The line was disconnected during communication The Stop button was pressed during image transmission Transmit once again Cause Remedy 220 TX RX System error e g main program may have...

Page 356: ...received correctly The other party malfunctioned because of an echo 1 Using a manual call press the Start button after hearing the 1st DIS from the other party 2 To prevent response to the 1st DIS fr...

Page 357: ...een registered if the receiving machine is a RICOH 3000L Register the user telephone number The other party cannot receive TCF correctly Increase the transmission level so that the other party may rec...

Page 358: ...a DAT or MD and have it analyzed by the local Canon office and or Technical Center The line condition is poor and the other party cannot receive PPS NULL correctly 1 Increase the transmission level so...

Page 359: ...party could not receive it correctly Increase the transmission level so that the other party may receive CTC correctly The line condition is poor as such although PPR was received 4 times after trans...

Page 360: ...of PPS MPS and then RR was transmit ted no significant signal was received correctly thereafter 1 Start G3 mode and transmit once again Prohibit the ECM mode 2 Decrease the transmission start speed 3...

Page 361: ...nsmission of PPS EOM The line condition is poor and the other party cannot receive PPS EOM cor rectly 1 Increase the transmission level so that the other party may receive PPS EOM correctly 2 Adjust t...

Page 362: ...number of procedure signal re transmissions was exceeded The line condition is poor and the other party cannot receive PPS EOP cor rectly 1 Increase the transmission level so that the other party may...

Page 363: ...ty could not receive it correctly Increase the transmission level so that the other party may receive CTC cor rectly The line condition is poor as such although PPR was received 4 times after transmis...

Page 364: ...ived correctly thereafter 1 Start G3 mode and transmit once again Prohibit the ECM mode 2 Decrease the transmission start speed 3 Record the protocol on a DAT or MD and have it analyzed by the local C...

Page 365: ...nsmission of EOR MPS The line condition is poor and the other party cannot receive EOR MPS cor rectly 1 Increase the transmission level so that the other party may receive EOR MPS correctly 2 Adjust t...

Page 366: ...icant signal can be received after transmission of EOR EOM and the allowed number of procedure signal re transmissions was exceeded The line condition is poor and the other party cannot receive EOR EO...

Page 367: ...ignal correctly The other party malfunctioned because of an echo 1 Using a manual call press the Start button after hearing the 1st DIS from the other party 2 To prevent response to the 1st DIS from t...

Page 368: ...ed correctly thereafter 1 Start G3 mode and transmit once again Prohibit the ECM mode 2 Decrease the transmission start speed 3 Record the protocol on a DAT or MD and have it analyzed by the local Can...

Page 369: ...ion level so that PPS NULL may be received correctly 2 Adjust the NL equalizer so that PPS NULL may be received correctly Cause Remedy Cause Remedy Cause Remedy Cause Remedy Cause Remedy Cause Remedy...

Page 370: ...rs Cause The modular cable is not connected to the modular jack used for line con nection Remedy Connect the modular cable to the modular jack used for line connection A call cannot be made Cause The...

Page 371: ...ING 5 Troubleshooting Feeding Faults 5 1 Outline The machine distinguishes between paper jams and original jams if equipped with ADF functions and they are further grouped according to location 1 Cass...

Page 372: ...wavy YES Replace the paper and advise the user on the correct method of stor ing paper Paper 6 Try paper of a recommended type Is the problem corrected YES Advise the user to use recommended paper Cas...

Page 373: ...cing the cassette pickup solenoid SL2 Is the problem corrected YES End DC controller PCB Image processor PCB if the cassette pickup roller is not rotating 12 Try replacing the DC controller PCB Is the...

Page 374: ...e problem corrected YES Advise the user to use recommended paper Paper guide plate ascent mechanism Manual feed pickup roller 6 Does the paper guide plate move up in conjunction with pickup op eration...

Page 375: ...cing the DC controller PCB Is the problem corrected YES End NO Replace the image processor PCB Connector main motor 12 Is the connection of the connector of the main motor unit and the connector J312...

Page 376: ...omponents normal registration roller photosensitive drum transfer charging roller NO Clean the soiled component If scratched replace it If the photo sensitive drum is scratched replace the cartridge R...

Page 377: ...it If damaged replace it NO Replace the DC controller PCB Gear in drive assembly for registration roller photosensitive drum transfer charging roller drive 11 Is any of the gears in the drive assembly...

Page 378: ...roblem corrected See 4 1 1 of Chapter 6 YES Advise the user to clean the component on a periodical basis Fixing inlet guide 5 Is the fixing inlet guide soiled or is there foreign matter YES Clean it I...

Page 379: ...andby state 2 Open the right door 3 Press the Start key 4 Check the rotation of the roller through the right door area of the machine 5 2 5 2 Checking the Rotation of the Registration Roller and the G...

Page 380: ...riginals 4 Is the stack of originals in the original placement assembly more than allowed YES Advise the user on the number of originals that may be paled in the original placement assembly Original 5...

Page 381: ...3 Is the paper curled or wavy YES Replace the paper and advise the user on the correct method of storing paper Paper 4 Try paper of a recommended type Is the problem corrected YES Advise the user to...

Page 382: ...the registration shutter If damaged replace the components Paper 2 Is the paper placed correctly NO Place the paper correctly Paper 3 Is the paper curled or wavy YES Replace the paper and advise the...

Page 383: ...ce of the original separation pad normal YES Replace the pressure spring of the original separation pad NO Clean it If worn or faulty replace it 5 5 2 Skew Slide guide 1 Is the slide guide fitted corr...

Page 384: ...h the following screen ap pears 6 3 SENSOR 1 7 F07 601 01 5 When the screen shown in F07 601 01 is displayed press 1 2 3 or 4 to bring up the State screen of a specific sensor For instance when 1 is p...

Page 385: ...er unit slide detecting switch SW1 on if in specific position off if is on left 1 state of a specific sensor of the ADF 2 is pressed HP contact sensor home position sensor PS1 on if in home position o...

Page 386: ...2000200020002000 CANONSmartBasePC1210D 1230D 1270DREV 1MAR 2002 CHAPTER 7 TROUBLESHOOTING 7 98 6 2 Arrangement and Functions of Electrical Components 6 2 1 Solenoids Motors Fans 6 2 1 1 Body M4 FM1 M2...

Page 387: ...1 2 ADF if equipped with ADF functions M3 F07 602 02 Solenoids Motors and Fans T07 602 01 Symbol SL M Name Solenoid Motor Fan Notation SL1 SL2 M1 M2 M3 M4 FM1 Description manual feed pickup roller dr...

Page 388: ...COPYRIGHT 2002CANONINC 2000200020002000 CANONSmartBasePC1210D 1230D 1270DREV 1MAR 2002 CHAPTER 7 TROUBLESHOOTING 7 100 6 2 2 Sensors 6 2 2 1 Body PS102 PS101 PS1 PS2 PS4 PS3 PS103 F07 602 03...

Page 389: ...PS8 PS101 PS102 PS103 Description constant sensor home position de tection ADF copyboard cover open close detection delivery detection manual feed tray paper detection original detection if equipped w...

Page 391: ...Thermal fuse SpeakerName Notation SW1 H1 TH1 TH2 FU2 SP1 Description reader unit slide detecting switch fixing heater fixing main thermistor fixing assembly cen ter temperature detection fixing sub t...

Page 393: ...Modular jack PCB 1 Laser scanner motor driver Laser driver BD PCB Main motor driver Description image processing control DC load control contact sensor drive analog image processing control panel cont...

Page 394: ...ot be used in the field Do not touch the VRs and check pins not found in the lists herein they are exclusively for the factory and require special tools and high accuracy 6 3 1 Image Processor PCB J30...

Page 395: ...martBasePC1210D 1230D 1270DREV 1MAR 2002 7 107 CHAPTER 7 TROUBLESHOOTING 6 3 2 DC Controller PCB VR102 VR101 PS101 J203 J202 J201 J204 J210 J208 PS103 PS102 J209 J207 J205 J206 F07 603 02 VR101 for fa...

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Page 399: ...ging bias AC Primary charging bias DC Contact sensor LED Developing bias DC Developing bias AC Laser diode Transfer bias Fixing heater Contact sensor home position sensor Reader motor Main motor STBY...

Page 400: ...g bias DC Developing bias AC Laser diode Transfer bias Fixing heater Contact sensor home position sensor Reader motor Main motor STBY WAIT INTR PRINT LSTR STBY 1 Varies depending on the density settin...

Page 401: ...2 J3102L J3102DH PS8 1 2 3 PS2 PS1 M3 M 6 5 4 3 2 1 6 5 4 3 2 1 M4 SW1 M M2 M 1 2 3 4 5 6 151413121110 9 8 7 6 5 4 3 2 1 1 2 3 4 5 6 7 8 9 1011121314151617181920212223242526272829303132 19 20 18171615...

Page 403: ...ools The following tools are required in addition to the standard set of tools when servicing the machine No 1 2 Tool name Digital multimeter NA 3 Test Sheet Tool No FY9 2002 FY9 9196 Shape Rank A A R...

Page 404: ...g e g contact sensor drive rail Lubricating e g drum heater contact Composition Fluoride family hydrocarbon alco hol surface activat ing agent water Fluoride family carbon hydrocar bon chlorine fam il...

Page 405: ...ality Assurance Center CANON INC REVISION 0 DEC 2001 22114 10653 REVISION 1 MAR 2002 22114 10653 5 1 Hakusan 7 chome Toride shi Ibaraki 302 8501 Japan COPYRIGHT 2002CANONINC 2000200020002000 CANONSmar...

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