Canon Laser Class 2060, User Manual, Page: 275 / 350

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Chapter 13 Frequently Asked Questions
13-31
See also “Printing Problems” on page 13-23.
The LASER CLASS 2060
cannot receive faxes
using ECM? (ECM RX
does not appear in the
LCD display when
receiving.) The sending fax machine
may not support ECM. If the sending fax does not
support ECM, then the
LASER CLASS 2060 receives
the fax in normal mode
without error checking.
ECM reception may not be
turned on. Make sure the LASER
CLASS 2060 ECM RX setting
is enabled. See pages 15-9
through 15-11.
Nothing prints? The toner cartridge may not
have been installed properly. Make sure the toner
cartridge is installed
correctly.
See page 2-33.
The toner cartridge may need
to be replaced. See page 2-33.
Received faxes are
blotched or uneven? The telephone lines may be
in poor condition, or you
may have a bad connection. Use ECM receiving to try to
eliminate such problems.
However, if the telephone
lines are in poor condition,
you may need to have the
fax sent again.
The sending fax machine
may not be functioning
properly. The sending fax machine
usually determines the fax’s
quality. Call the sender and
have them make sure the
top cover and scanning
glass on their fax machine
are clean.
Problem Possible cause Solution
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