Canon iR6570 series, Portable Manual

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6) Make the following selections in service mode: COPIES>TEST>NETWORK>PING. Then, enter the local host
address (i.e., IP address of the machine), and press the OK key.
- If the indication is 'NG', suspect a fault in the IP address of the machine or of the network controller. Ask the system
administrator for a check on the IP address, or replace the main controller PCB.
- If the indication is 'OK', on the other hand, the network settings and the network controller may be assumed to be
normal. If so, suspect a fault in the user's network environment; report to the system administrator for remedial work.
7) Make the following selections in service mode: COPIER>TEST>NETWORK>PING; then, enter the local host
address (i.e., IP address of the machine), and press the OK key.
- If the notation is 'NG', suspect a fault in the IP address of the machine or in the network controller. Contact the
system administrator to obtain the correct IP address or replace the main controller PCB.
- If the notation is 'OK', the network settings and the network controller may be assumed to be free of faults. The fault
is likely to be in the user's network environment. Contact the system administrator for remedial action.
F-5-7
Result (OK/NG) IP address input