Canon IMAGERUNNER ADVANCE C5051, Maintenance Manual

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Troubleshooting
Reducing the Frequency of Paper Jams 2-2
Reducing the Frequency of Paper Jams
If paper jams occur frequently, even though there is no apparent problem with the machine, either one of the following two
reasons may be the cause. Follow the instructions described below to reduce the frequency of paper jams.
There are torn pieces of paper left inside the machine .
Pulling jammed paper out of the machine by force may leave parts of the paper torn inside, leading to frequent paper jams. If paper tears
while you are trying to remove jammed paper from the machine, make sure that you remove all of the torn pieces.
The paper loaded in the paper drawer differs from the setting .
Make sure that the paper size plate of a paper drawer matches the size of the paper loaded in the paper drawer.
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