Canon IMAGERUNNER ADVANCE C5051, Maintenance Manual

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2
Troubleshooting
List of Error Messages
2-71
# 407
Cause 1 The length of the full path to the specified file (or folder) exceeded the supported limit.
Remedy The limit of the length of the full path is 256. Change or shorten the file name to be written.
Cause 2 The transfer of the image to the USB memory was not properly performed because the length of the full path including the
root and file name exceeded the limit.
Remedy 1 The limit of the length of the full path is 256. Change or shorten the file name to be written.
Remedy 2 Change the folder to which the data is saved.
# 408
Cause 1 The job was failed because the medium was pulled out while the read job was in progress.
Remedy Confirm that the medium is inserted, and then read the data again.
Cause 2 While the data, such as image data, was being transferred from the medium, some error occurred.
Remedy Confirm the status of the medium and the file format.
# 701
Cause 1 The specified Department ID does not exist, or the password has changed.
Remedy Enter the correct Department ID or password using - (numeric keys) on the control panel, and try again.
Cause 2 The Department ID or password was changed while the machine was processing a job.
Remedy Change the Department ID and password, and try again. If you do not know the password, contact your System Manager.
Cause 3 <Allow Printer Jobs with Unknown IDs> is set to ‘Off’.
Remedy Set <Allow Printer Jobs with Unknown IDs> to ‘On’. (See e-Manual > Security.)