Canon IMAGERUNNER ADVANCE C5051, Maintenance Manual

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2
Troubleshooting
List of Error Messages
2-73
# 849
Cause Device information could not be delivered because the client machine is processing a job.
Remedy Try delivering device information again after the client machine finishes processing the job.
# 850
Cause Device information could not be delivered because a screen relating to the device information to be delivered is being
processed.
Remedy Try delivering the device information again after the screen is cleared from the client machine. (See e-Manual > Security.)
# 851
Cause 1 There is insufficient memory remaining in the system.
Remedy Check the system’s available memory, and delete any unnecessary documents stored in the Mail Box and Fax/I-Fax Inbox. (See
e-Manual > Fax/I-Fax Inbox and Access Stored Files.)
Cause 2 The machine’s memory is full.
Remedy Erase unnecessary documents and documents with errors from memory to increase the amount of available memory. (See
e-Manual > Fax/I-Fax Inbox and Access Stored Files.)
Cause 3 The scanned document cannot be stored because there are more than 1,500 documents in the specified Mail Box and Fax/I-
Fax Inbox.
Remedy If there are a large number of documents, delete the unnecessary ones from the specified Mail Box and Fax/I-Fax Inbox. (See
e-Manual > Fax/I-Fax Inbox and Access Stored Files.)
# 852
Cause An error occurred because the main power was turned OFF due to an unspecified cause while a job was being processed.
Remedy Check to see that the power plug is firmly inserted into the power outlet and that it is not in a situation where the power can
easily be turned OFF. Try processing the job again, if necessary.