Canon IMAGERUNNER ADVANCE C5051, Maintenance Manual

Page: 142 / 160

2
Troubleshooting
List of Error Messages 2-70
# 009
Cause 1 There is no paper.
Remedy Load paper. (See “Paper Drawers,” on p. 1-2.)
Cause 2 The paper drawer is not inserted correctly into the machine.
Remedy Insert the paper drawer properly. (See “Paper Drawers,” on p. 1-2.)
# 099
Cause Copying/printing was interrupted.
Remedy Try copying/printing again.
# 401
Cause1 When the data was being written to the medium, the machine detected that the medium was full.
Remedy Use the memory medium with sufficient free space.
Cause2 An error occurred because the main power switch was turned OFF while a job was being processed.
Remedy Check to see if the main power switch is turned ON. Try processing the job again, if necessary. (See e-Manual > Before You
Start Using This Machine.)
# 403
Cause The job was failed because the same file name existed. Generally, if the same file name exists, a file will be automatically
renamed by adding a number, which ranges from 1 to 999, to the tail of its file name in order to avoid naming conflicts.
However, this error occurred because the file with the same number already added to its file name existed.
Remedy Rename the file, and then write the data again.
# 404
Cause The job was failed because the write protect switch of the medium was turned ON.
Remedy Turn OFF the write protect switch of the medium.
# 406
Cause 1 The job was failed because the medium was pulled out while the job was in progress.
Remedy Confirm that the medium is properly inserted, and then write the data again.
Cause 2 While data, such as image data, were being transferred to the medium, some error occurred.
Remedy Confirm a status of the medium and a file format.